Omg. Where to begin? From weekends without water to screwing over United Way to not even having the deed to the property they're charging rent for, these people are awful. I had trouble paying my rent. I went to the United Way for help. I told them I needed help with December, January and February rent. I found out they told United Way I haven't paid rent since August, and that my rent is $1200 a month. It's only $800. Scammers. read more

Now that I've moved and have gotten far far away from this company, I'd like to share my experience with them. I lived in my apartment for a couple years. My landlord passed and his business partner decided to sell the house, I'm assuming because she is elderly and couldn't keep up with the property any longer. The moment this company bought our house, my life was changed. They removed our washer and dryer for no apparent reason. One day I came home to them throwing all of our belongings stored in the basement away with no notice or warning because it is "illegal" to store things in the basement, I went weeks without heat and hot water in the dead of winter and they quite literally refused to compensate me. I had to shower at friends and family members home daily for several weeks. They provided a small space heater and it made my electric bill sky rocket. They "lost" my deposit and required me to pay them another deposit. The agreement Jeff and I made (add $50 to the rent monthly until it reaches $1000) after I reached the $1000 I assumed my rent would go back down & they had zero recollection of the agreement. So not only was I paying an extra $50 per month in rent, but they were also telling me I didn't have a deposit on file. I clearly wouldn't have been able to move in if I didn't pay a deposit. I had strange men that "work" for them show up at all hours of the day and night with no way to enter the home & when I refused to let them in because I was given no warning, an employee showed up at my door and screamed at me and threatened to evict me. I'd never let a man that doesn't know the company's name in an unmarked white van into my home while I'm there alone. I quite literally NEVER had an accurate lease and had to chase them for months and months to get it updated. Wether it was my deposit, rent amount, my cat being present in the home, my utilities being included, they always made sure to get something wrong in writing that would essentially benefit them and screw me over. My utilities were connected to the building and outdoor lights so my utilities were always included in my rent. I came home from work one day to no electric in the middle of summer. My food went bad. My insulin that needed refrigeration went bad. No warning, apology, or change in rent after getting them in my own name and continuing to pay the outdoor lights for the other tenants. Even their own handy men and plumber talked negatively about their integrity. I decided to break my lease and moved out. If living under them, I recommend keeping EVERY conversation in email so you have proof. Jeff is such a bully and thinks he is above the law. Horrible, horrible people. He also has a Tik Tok account where he does nothing but bash his tenants. Please stay far away from these inhumane animals. read more

My apartment was not ready to move in, but they let me anyway. I gave them a list of concerns days before the move, and nothing was done. Nearly a month later, and still waiting on 2/3s of the problems to be addressed. They give excuses why they haven't been coming, or don't relpy at all. I've called half dozen times and emailed even more. I CANNOT wait for lease to be over. Stay away or you will regret it. read more

jeff butler is a bully and he is aggressive. he will tow your car and claim it's a privilege to park. the water comes out white in the faucets. there mold. no lead certificates. read more

Lazy lazy lazy have been in the same apartment going on the 4th year still have all of the same issues from outside stairs being completely marked as temporary for 3 years no railings outside anywhere drive way is a big hole in the ground is never plowed or salted during bad weather my ceiling in the bathroom after being torn down due to a leak was still never finished the whole building is tilted so door frames have major spaces no screens in windows no response from management they always say they will be there they never show they in turn send threats and threatening letters to provoke anxiousness and worry from issues not maintained bye themselves they blame the tenants ... stay away from new tenancy with elmwood realty trust and belive me I am highly respective and appreciate the little things but these guys let the little things stay problems and then when they get big they put it on you for there neglect ... I have like I said been involved with this group going on 4 years and can honestly say that I have had not even one positive experience with not one single person on there end not even the woman at the desk is there to be helpful or even honest they will lie right to your face and then follow it up with a letter in the mail just to make sure you feel some type of responsibility... lazy period they don't help there people doesn't matter if your a great person and raking care of more than them themselves ... rhode island housing authority doesn't have standards ... if it works they don't care how efficient or safe it is I have elderly with a medical safety care plan and these guys sign stating they would meet requirements for just simple things like a hand rail on the stairs into my apartment... they actually came and cut the old ones off making it look horrible but also never came back I'm 3 years so far to put any back up... there are levels to ignorance buy Andrew takes the cake for highest level achieved he can litterally shake tour hand on an agreement and never pull threw on his part and then see tou in person again and act like it never existed ... class act that guy... read more