We decided we had to try one of the many marginally scored German restaurants while in Helen. Finally selected The Heidelberg and we are so glad we did! They seated us quickly and served us equally as fast! We started with a soft pretzel. It was perfectly warm and soft on the inside. Well, but not overly, salted. Served with a warm ramekin of melted butter as well as a warm ramekin of cheese sauce. Both were delicious options. Additionally, they have 3 mustard options on the table. Perfect start! We then decided to split the Jaegerschnitzel with German potato salad and spatzel. Coincidentally, I specifically wanted spatzel then preferred every other thing we ate to that. It wasn't bad. It was just fairly plain. The schnitzel itself was flawlessly breaded and exquisitely fried. Crispy, tender, delicious! Wow! The German potato salad--warm and yet another WOW! I do not understand the marginal reviews. Yum! Would definitely come back! read more

The Heidelberg - German Near Me - Helen, Georgia

Fantastic location, sadly the food is only soso. The first issue is that there are only the massive dinner portions unless you want a sandwich. If you and a friend are in the mood for the same thing then share a meal for sure. It would be nice if they had a lunch portion available. I ended up with a schnitzel sandwich which is basically just a friend chicken sandwich. It was fine for what it was. My friend got a Bauernwutsteller and it was not good. We had to send it back. The Kartoffelsalat was not very good either. Beer was good. Had high hopes, but alas not to be. read more

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Great extra large beverages, efficient service. Tried Rueben, pretty good..soft bread, tad thicker meat. Fries fine, remember German potato salad is warm. Great alternate when too cold to sit outside in courtyard,..bar below smoke filled. read more

Great food! The pretzel is a MUST! The chicken cordon bleu tasted homemade and the portions were generous! If we came back to the area this is where we would dine again! Our waitress was friendly efficient and really understanding of young children anticipating exactly what we needed before we knew we needed it! Such a joy to have her as a waitress. Atmosphere is fun with staff wearing shirts that said "I don't give a schnitzel" haha tons of souvenirs available downstairs as well. read more

Enjoyed the pretzel as a to go order. Inside was a little too rustic (almost dirty looking) and the staff seemed a little unorganized. The large pretzel was good though. read more

The Heidelberg - Large pretzel with beer cheese and garlic butter - German Near Me - Helen, Georgia

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One of the few full German restaurants in Helen as you visit the lovely cute little town. Wanted to experience the full German experience and believe we got some. Located more on the northern end of the strip, The Heidelberg sits on a corner of the market with Oktoberfest in full effect outside and inside as this area is the most active and busiest section of the street. The restaurant has several levels you can be seated and has a stage on the top floor with live entertainment. Service was a bit slow for some unknown reason, but not overly horrible. The menu offers authentic German cuisine with many options for food and drinks. Food was good but not great as it was not memorable as expected. Lacking some flavors but the portions were fairly large. Overall, if you're looking for a nice experience for simple basic dining and entertainment, this is the spot! read more

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This was an excellent place if you enjoy great German food., I had the sauerbraten, with German potato salad, and red cabbage. All very delicious.. Courtney our server was very good and attentive, she took time to talk to my husband and me. And the ambiance was outstanding. I took a few pictures. Hope if you go to Helen, Georgia you will try this place. read more

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Passing by Helen town this weekend and had to try some authentic German food. Not sure about authentic as I am not experienced in German cousine. I tried the reuben sandwich and was good. Had fries and a pickle with it. Fries were thick cut and not seasoned. I enjoyed my cold beer in their glass mug which you can buy for $45 and of course I only had the beer and did not buy the mug. Nothing special about it but I am sure comes in handy for Oktoberfest festivities at Helen Town. Carry your own mug around. My favorite part of the meal was the sausage with sauerkraut very good and really enjoyed it. The restaurant has live music they played Polka and they also did the Oktoberfest German cheer which was fun! read more

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The food was good! But the service and waitress were awful! She was rude and annoyed with us coming in 90 minutes before closing. Spilled our drinks all over and didn't even wipe them off. Just said oops! Extremely unprofessional and rude! The place has a cute balcony to sit outside and was charming. We won't be back, mainly because of the waitress. read more

The Heidelberg - Apple strudel was great. - German Near Me - Helen, Georgia

Not busy in Helen, got seated right away. Food came out pretty quickly. I did not like their caeser salad. There are no vegetarian/vegan options. There are no fish/seafood entrees. Got smoked salmon appetizer - just ok. The pretzel was good, but did not like beer cheese dip. Hubby said his reuben was fine. Boys had some of their burger and brat but didn't finish (they usually mow down food). Have had some fabulous meals and snacks in Helen, this was not one. read more

The Heidelberg - German Near Me - Helen, Georgia

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This was definitely one of the most traditional German experiences. A little house with many levels. There is a stage inside where they do performances sometimes. We enjoyed the tiny balcony and the goulash! It was hearty and meaty like stew. read more

The Heidelberg - The grapefruit beer and a Hefeweizen - German Near Me - Helen, Georgia

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Very cozy German restaurant. We came through the back door because our party included people who couldn't climb stairs and the back way had a ramp. Arrived just after opening and we were seated immediately near a window. The menu is large with many variations on German sausage and other dishes. I had the schnitzel sandwich with French fries. The sandwich was served on rye bread with lettuce and tomato slice. It was as excellent as. The fried were limp and needed seasoning. I should have substituted something else. The staff was attentive and efficient. The restaurant played German dance music which was cheerful if repetitive. Lots of cuckoo clocks and other German style decor inside. read more

The Heidelberg - Schnitzel sandwich with French fries - German Near Me - Helen, Georgia

I have been to quite a few German restaurants, not only because I enjoy German food, but because my partner is of German heritage. So, after trying German food in several states, I would say that The Heidelberg is the most authentic, tasty, and affordable of many places I have visited. I first started this review with a 4 star rating but I am upping it to a 5 because... 1) they make their own spaetzle, 2) they make their own pretzels, 3) they serve goulash, and 4) everything is just like it is in Germany (if you have been there). This place is one of the few authentic old school places that will not disappoint you. With this said, I must also disclose that this restaurant would be a 3 1/2 in the Fatherland, but here in the American continent, and with all the fake German franchises, this is a true example to follow. I truly enjoyed my meal, the staff was very friendly and shared a lot of information with us, and yes, the music was a bit too much, but it is a touristy place so... it is what it is. read more

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Really enjoyed a delicious dinner here! They had a great selection of schnitzels and some other German dishes, as well as some German beers. Large portion sizes too! Our waitress was friendly and checked on us frequently as well. I loved the decor, and would absolutely come here again the next time I visit. read more

The Heidelberg - Schnitzel "Heidelberg-art" - German Near Me - Helen, Georgia

Our server Trinity was great. Very knowledgeable in helping make our food choices. We had the sausage sampler with German potato salad, sauerkraut, and spaetzle. The sausages were very flavorful and cooked well. We also had the potato pancakes which were amazing. Got the Black Forest cake for dessert. Serving size was a little small but tasted fantastic. read more

After a bit of a wait in the staircase, we were seated, and our host served up water and took drink orders. I enquired about the Bock on draft but they were out and had replaced it and I was offered a sample. Our order was taken and the sample arrived. The half-liter was delivered very promptly and at a "German beer" temperature. It was very good. Our lunch was served by the kitchen staff and was great. The sausage was perfectly grilled and tasty, and I ate a bit too much but survived. The dining rooms are in a converted house and nicely decorated with interesting items. The queueing on the staircase caused a bit of confusion and could be an issue if you have trouble standing. I do think they have a wheelchair-accessible route but it's not obvious. read more

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Good food, good hostess, good beer, live music on the patio. What else to say? The schnitzel was amazing, the beer reminded me of my time in Germany. Would recommend stopping here read more

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After spending my morning in the Chattahoochee River tubing, my friend and I decided to come here to grab something to eat. When we first arrived we told them we had a party of 2. They didn't have a host taking names, phone numbers, party sizes, or anything. They just told everyone to wait in the stairwell. We all just had to go off the honor system and remember who was waiting in front of us which I felt to be disorganized. My friend and I shared a pretzel to start. It was good, warm, and I enjoyed the butter and and cheese to dip it in. I got the Reuben which I liked I just wish it had a side of thousand island dressing. I asked my server for it but she forgot. I was finally able to get one from her as I was leaving so I took it to go and used it on my leftovers. read more

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We were in Helen on a very cold and windy day in January. We were looking for some place warm to sit down and enjoy a hot meal for dinner. The Heidelberg did not disappoint! The goulash was served hot and was delicious. The kids enjoyed their chicken fingers and fries. The fried schnitzel sandwich was perfect, crispy and not greasy, even the fries were good. We had excellent service and our waitress was kind and friendly. The kids loved the German styled decorations and the third floor was family friendly. read more

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Food was super delicious. Service was a little slow but it was fine because they were extremely busy so it was understandable. Ambiance was of a little german village which was fun because we don't normally have that. read more

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Follow up a year later everything was outstanding. Service was on point, ambiance is perfect for German. The food had outstanding authentic flavor! read more

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We have visited this location several times ls before with it always being an amazing time.the food is awesome and the service never fails! We are always satisfied with the visit! read more

This was my first visit to both Heidelberg and Helen for a long while. Although I didn't see Schweinhaxen menu, my choice of Jägerschnitzel did not disappoint. So tender and in excellent combination with the sides of sauerkraut and potato salad. Although it was the opening of Octoberfest, the service was friendly and fast. We really enjoyed the ambiance despite the challenges of the stairs. Great end to a great day. read more

The Heidelberg - Jägerschnitzel - topped with mushroom cream sauce - German Near Me - Helen, Georgia

The food and ambiance is incredible. Waitstaff super attentive and friendly. So many beers to choose from and the food tastes just like Germany. Their uniforms are perfect too. Highly recommended. SO GOOD!!! read more

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Courtney was our server and was fantastic! I had the Wienerschnitzel, which was perfectly cooked and tender. I'm very picky about my schnitzel. We sat on the upstairs terrace, which was fun for people watching. We talked off the evening with their delicious triple chocolate cake! I would highly recommend the Heidelberg. read more

The Heidelberg - Wienerschnitzel with onions, spatzle and sauerkraut - German Near Me - Helen, Georgia

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The food was fast, fresh, and delicious! The service was really fast and every Ebola was so kind and smiling. The ambiance was really homey. It's more home style than gourmet but it's so very yummy. read more

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The service is very slow, we didn't receive our appetizers and they still tried to charge us for them and the food sucks! Also, the music is garbage. Don't come here and if you do, don't give any tip. read more

The Heidelberg - Soggy fries - German Near Me - Helen, Georgia

Food and service were good. Nice variety of German dishes including multiple varieties of schnitzel. I had the Salzburger which was stuffed with bacon and mushrooms, and did potato salad and sauerkraut for my sides. Everything was great and filling. read more

Excellent food and great service. Highly recommend! We had the pork schnitzel with a size of spatzle and fries. read more

The Heidelberg - German Near Me - Helen, Georgia

It has been a while' since we've been here but the food and service was good overall. We enjoyed sitting on the outside patio listening to the live music down below. read more

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Separate exit from the entrance. The entrance has stairs that lead to the second floor, but the exit is a ramp. I wonder if they would have allowed the stroller to come in through the exit side inside the restaurant, so that would be good to find out if you were planning to bring a stroller. The free parking is about 0.12 miles walking distance at the Unicoi Hill Park, when you cut through the park. It's a pretty steep hill from the park's parking lot. Came in early March, and there was no one sitting inside the restaurant. Only one small party was sitting outside on the balcony with covered umbrellas. There is a nice view of the pretty shops from the balcony, but the seating benches were wet from the rain. We enjoyed listening to the upbeat German music during our meal. The volume of the music was fine, not too loud. We shared the Riesenbrezel (pretzel) and Jägerschnitzel and I'm glad I did since they both were enough for two people. Ordered beer cheese dip with the pretzel for a $3 upcharge. The pretzel automatically comes with melted herb butter. The pretzel was good, soft. The coarse salt could've been better evenly distributed though. The cheese dip was okay-I could've done without it and just stuck with the butter. I couldn't taste the beer in the cheese dip and it just didn't really have the greatest flavor. The Jägerschnitzel was okay. Options were grilled or breaded and fried, we did the breaded and fried. Wasn't too impressed with the mushroom cream sauce flavor. I liked the mushroom gravy at Muller's Famous Fried Cheese Cafe better. The entrée comes with your choice of two sides. We opted for the sauerkraut and the potato salad. The sauerkraut was very tangy and had bacon bits in it, was okay. Potato salad was okay. They do warn you with a sign at the entrance about a processing fee if you use credit card. The waiter also told us about it too. Our waiter was very nice throughout our visit. They have high chairs and a baby changing table in the bathroom. There's also a separate bathroom for family, which I did not check out. read more

Out of possible options in the central part of the tourist areas this is not a bad option for German food. However, a couple things to keep in mind and consider- food is a bit pricier than some in the area and portions & quality don't match the price; there is an additional charge for using cards, when in this day and time almost everyone (tourists especially) only uses cards. ( it was like $6, extra on top of your bill) - the music was very loud and some songs sounded as if they were on repeat ( we felt so sorry for the staff) we got to leave, but they are there all day. Super sad, honestly the whole experience was just ok. With as many tourists as this town gets I was really hoping this would be awesome, but it's just not. I still believe in supporting small businesses, so if you're in the area check them out for yourself. read more

The Heidelberg - Ruben with German Potato Salad - German Near Me - Helen, Georgia

Stopped in here when visiting Helen because we wanted German Food. We got sausage with sauerkraut and German potato salad. All were really good. read more

Slipping into town a bit late limited my options, but I knew I wanted German food for dinner, and the Heidelberg was indeed still open. As many others have mentioned, the restaurant section is upstairs, so be prepared to climb a bit. The interior dining area felt well worn, and it was rather loud even with several empty tables, so quiet conversation wasn't easy amongst tablemates. But they had Hofbräu on the menu, a welcome way to help wrap up my day. I ordered a wurst sampler plate to accompany the beer, and the order did not take long to arrive. While each of the sausages had a nice snap, I was a little disappointed in the flavor of the bratwurst and the bauernwurst, as I expected them (especially the latter) to have a more noticeable quantity of spice. The link of knockwurst was the best of the three. I love good Rotkohl (red cabbage) and this wasn't bad, though throughout the big portion it seemed the flavor wasn't consistent throughout. I also had a nice portion of kraut -- but honestly I've had canned kraut from the store that's just as good. Prices here seem comparable with other German style restaurants in the area. There is an extra percentage added to the bill for non-cash payments, and this was posted for all to see when entering. I try not to let these fees factor into my reviews, but I'll admit I'm not a fan of them. Card processing costs should be part of doing business, and those who choose not to carry cash shouldn't be penalized. Would I come back? Sure. It wasn't a bad experience. But I wouldn't call it excellent either. read more

The Heidelberg - Wurst platter, with sauerkraut and red cabbage alongside. - German Near Me - Helen, Georgia

The place is nice, and the music was fun, but after a while it gets repetitive (some sort of techno polka). The wait was not long, only 15 min or so, for being a busy day. We got our food rather quickly and the sever was nice, although she asked if we were ready for the check when we still had more than half our food in our plate. We wanted to try some dessert, but since we felt rushed we just asked her to give us a few more minutes before bringing our check, since we were still eating. We really liked the giant pretzel, it was delicious, soft and fluffy. The rest of the food was ok, tasty and a good amount, but nothing spectacular. read more

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This is an old school German restaurant and bar, right by the outdoor Biergarten in Helen. They seem fairly knowledgeable about gluten, but don't have as many gluten free options as some places. They also don't have any good wine. The bar downstairs is tiny but cute. It used to be much bigger but they downsized. I got the bratwurst with mashed potatoes, and it was good. read more

Overall, it was a pretty bland meal. The fried pork for both our entrees were really good, maybe needs a little more seasoning. The mashed potatoes are also good. We didn't like the German potato salad since it tasted so much like vinegar and sour. The egg noodles (Spätzle) are VERY bland, which was expected. The pretzel was very good, soft, and warm, but could've had more salt. The beer cheese is a must with the pretzel. We were seated quickly since it wasn't really busy. The server was very nice and attentive. She gave us great service. The restaurant was cold from various fans being turned on. There was also lots of German "electronic/techno" cover songs. It felt like a party but didn't feel like it lol. Most of all, it was very over priced. It ended up being $75 for 2 people after tipping, NOT including any drinks. Wouldn't go again. Top: Schnitzel "Wiener Art", mashed potatoes, and German potato salad (Kartoffelsalat) Left: giant pretzel (Riesenbrezel) with melted butter and beer cheese Bottom: World Famous Cordon Bleu, buttered egg noodles (Spätzle), and mashed potatoes read more

The Heidelberg - Top: Schnitzel "Wiener Art Left: giant pretzel Bottom: World Famous Cordon Bleu - German Near Me - Helen, Georgia

A very disappointing experience. The waiter was surly; he clearly didn't want to be there. He hovered as it seemed he wanted us to eat and leave quickly. The food was okay, our entrees were good, but all the sides were cold. Another staff member (not our waiter), checked in on us and we mentioned the fries were cold and soggy, he immediately brought us hot, fresh ones. The German beer was good, but the wines were terrible which is a shame as there are so many good German wines. It was basic (Merlot, Cabernet, Pinot, etc) when I asked about the label our waiter couldn't tell me. I didn't get any German ambiance, it was a basic, tired, run down restaurant. If you want German food, there are other places to go where the staff and food are better. read more

Very underwhelming. I go through to he area once a year, and stop here. In the past, service ok, food was good, and had very positive experiences. Now, I found all my sides to be cold, chunks of red onion in the potato pancakes, server appeared to be into their job, food was tasteless. My table was near an exit. All to he people leaving were echoing my thoughts, and talking about not coming back. This place is a gold mine. To see it start failing now is disappointing. read more

Service was fast and was seated immediately inside without a reservation on a Sunday afternoon during the October Festival. Food delicious. Generous portions. Shared a plate. Discount for cash payment. Comfortable atmosphere. Wait staff dressed in German attire which was pleasant to see. read more

The Heidelberg - Pork schnitzel with the Cream sauce. German Potato Salad. Very good plenty for 2 people to share and not be overly stuffed. - German Near Me - Helen, Georgia