So I've been leasing an apartment since June here and I do not expect to renew my lease. Move in process was less than professional with the old management, not sure if it's any better with the new management considering most of the employees are the same. Apartment wasn't even cleaned or ready, paperwork was missing, I even called ahead to make an appointment for move in. They just gave us the key and told us to find the apartment and look at it and the cleaning lady was upset we were even in there.
Previous management lied to us about the road noise and said you can hardly hear it when she had me view a similar apartment in another building. She would not let us see the apartment we were leasing until the day of move in, where we were kind of pressured to sign since we had just moved out of our last place and had no where to go. Bottom line is that the road noise is incredibly loud from traffic all day and night.
Walls are very thin. My neighbors upstairs stomp all day long past quiet hours, and even though I have involved the courtesy officer on more than several occasions the new management has not addressed this concern. Even though they told me to call every time the stomping happens during quiet hours. Only received a call back once from new management, Olympus. The courtesy officer is excellent though and is always doing his best to respond and help. They haven't offered anything to even make up for the noise inconvenience, no discount, no offer to move into a second floor, no offer to break the lease or anything for the constant stress of having people stomp upstairs. She straight up looked at me in the face and said it was "normal for apartment living" when I know for a fact it is not because I did not have this issue at my previous luxury apartment, being on the middle floor.
Honestly, they are considered "luxury apartments" and I don't see that other than in the overall appearance. I feel like for the cost, it's not worth it and other luxury apartments in the area would probably be a better choice. We came from another luxury apartment complex closer to town center and did not have the same issues. We only moved here since it's walking distance to the schools. read more