I have really enjoyed living at the Elements of Belle Rive. This is probably the best apartment…read morecomplex that I've ever lived in and I've lived all over - Chicago, Maryland and now Jacksonville. If there are maintenance issues or concerns the maintenance staff generally responds within the same day. The staff is friendly and accommodating and residents that I've met have all been so nice and helpful. Everyone in my building generally watch out for one another - very neighborly. The office just added some Adirondack chairs around the pond areas of the property, updating the landscaping and installed a hammock by the pool. In other apartment complexes where I've lived I haven't been able to see where my rent payments are going other than just to pay for the current property and staff. It's really nice to see improvements around the property. I also really like the monthly newsletter and monthly events for residents. The community here is welcoming and a place I'm happy to call home! I'd highly recommend this property to anyone looking for a new apartment to call home!

Horrible management by team leader Luna!!!! Don't be fool…read morein the beginning when touring the Elements of Belle Rive Apartments. Oh they will be very, very, nice, helpful and oh how can I help you. THIS IS SERIOUS: My Experience as a single woman: I was stalked and harassed by their male tenant of 4yrs in building 15 who is married and lived next door to me. I sent an email to Luna.(mind you she claimed she had no clue as we were discussing all the extra charges on me moving out. Luna was covering her you know what) but I told them (I have emailed proof I sent it). I was being harassed constantly by his verbal sexual advances of telling me not to tell his wife that he came to my door asking me if I wanted to smoke and that he can help me around my apartment because he is very handy and that he doesn't mind coming over when I need him because he doesn't like his wife of over 20 something yrs. No thank you. A tree would have a better chance with me. He said, "It's cheaper to keep her." And the main reason why I try to put up with it is because he told me was moving away in 3 months. And in his sneaking over he said he was just released from a mental hospital and that he was in the psych ward for 2 weeks. I notice after the ward. He was ringing off my ring cam a lot more just to ask if I needed anything. That's when things got even more unbearable. I started being stalked and followed to work. Now the first time it happens I'm like no can't be him. That would be weird. As I walked into my job I saw his truck. And I'm like no that can't be. Well then I check my Ring cam 2 mins after I left, he left. Smh!!!! More sexual verbal harassment and yes my boyfriend wanted to do something and 23 yr old my son wanted to do something because they were scared for me if one of them couldn't meet me at my car as I parked. And I told them: One he is on mental med(s) (he told me) and two he carries a pocket gun ( he told me) three my encounter with him was under the influence of alcohol and Marijauana (because he sneaked over 2 mins after his wife left and asked me if I wanted to smoke with him and showed me it). No I don't smoke. I don't know how to smoke. I even told my co worker's and my clients who are officers what should I do and should I make a police report and break my lease. My true talking to people to see if they ever dealt with this situation before and how they would handle it. I stayed as long as I could because the apt is close to my 2 jobs and close to my son's college. But more importantly, He said he will be working in another State soon or moving in 3 months. Well that never happened. So my year renewal lease with the Elements was miserable and there was no peace when I parked, enter or leave building 15. There was times I had to either not go home or stay at my boyfriends who lives 45 mins away from the apt. Or even timed my arrival's when my son got off from work. I was stalked for the entire year extension of my lease renewal. To sum this up: At first I didn't realize he was watching me. I just thought hmm he and always run into each other. He is either in his truck when I leave or when I come back home. Hmm strange we have the same schedule. Naw he is married and that would be just weird. And I know since he is watching me he had to seen my new relationship with my boyfriend. So why would he continue to harass me? He did!!!! I truly feel sorry for his wife. I did not tell her because you never know how that would turn out. He could lose it and she be harm. I did not want that on my conscience. Or she doesn't believe me. Either/or! But a mental disorder can be unpredictable especially when one uses substances. On my departure they charged me all these bogus fees. Almost $400 dollars. All I asked Luna for was to cut those bogus charges for my peace being disturbed for a year. Luna said to me, " If I do it for you then I have to do it for everyone"! Well not EVERYONE was NOT HARASSED and STALKED by a mentally unstable Man!!!! If any attorneys want to reach out please do so. Thank you for reading my horrible experience.

easy and fast. Mackenzie and Alexis have been amazing and janiel was so nice to my family. I'm from…read moreky and signing a lease is like home!! can't wait!

Awesome and understanding Management, awesome apartments…read more We were having issues in our prior unit and they graciously let us move into a brand new unit! Kim, Sam, Mackenzie, and of course ELISE! Have been awesome, and very accommodating and understanding as property management team. The amenities are nice, district is great to raise kids, good church's near by, and Durbin is right around the corner. Definitely a good place to get into I before your next big step.

awesome place to live. they have tons of work space inside if you are a student or work from home…read more The gym has everything you need and the pool always looks clean and ready to jump in.

After touring copy fleas buildings around Jax, I decided to go with Avere. Best value for the…read moremoney, excellent location, quiet, and modern. Good looks aren't all you're going to find with the management staff, they are super kind and extremely helpful. Had me set up in record time and always available when I had questions. Great vibes all around. Thank you Kristina

The leasing office here is awesome…read more I see Hans when I come down for the new free fancy coffee.He is super friendly and kind. Thanks Uptown!

PET WASTE IS A SERIOUS PROBLEM! The property manager has zero balls and won't deal with it. There's…read morefeces everywhere. Monstrous dumps in the walkways that are growing mold. Nothing like walking outside first thing in the AM and smelling and/or stepping in dog sh*t. No one is penalized for neglecting to clean up pet waste. If this was my property, I'd have cameras set up and I'd evict anyone that couldn't be bothered to clean up after their pet. THE STAIRWELLS SMELL LIKE ANIMAL CAGES - seriously...like a zoo/farm...they are never cleaned - there's a plastic cup with a moldy beverage that has been sitting in one for over a month. Drinks splattered on the walls. TRASH CHUTES - They have "trash chutes" here, which is basically a trash room, because the uncivilized heathens that live here are too lazy to throw their trash down the chute, they just throw their trash in the room - they can't even be bothered to tie their bags...so the smell leaks out into the hallway - dirty diapers, tampons, seafood, you name it. I feel so badly for the maintenance team, as they're the ones that end up dealing with this. If your unit is close to the trash room, you're screwed. Management has signs on the door with rules (that no one follows). Put a camera in the trash room and penalize people that don't follow the rules. Tonight I saw a to-go box of food in the middle of the hallway (see pic) apparently animals live here. Wonder how long it will take for that to get cleaned up . The walls, floors etc are dirty - sticky from people spilling drinks, trash left in the elevators. It smells. LIVE ON THE TOP FLOOR IF YOU LIVE HERE. Having people above you sucks. Especially someone that keeps odd hours. PARKING - you get a pass if you live here, and guests are supposed to park in a specific lot (there's ample space), however they don't police the lot, so guests frequently park in the resident spaces, which forces residents to park in the guest lot. Yet again, rules aren't enforced here. Positives: - location (within walking distance of many places) - pool - quiet aside from noise above (the person that lives above me is a thunderwalker) - maintenance team is responsive

My favorite apartment complex I ever lived in! Everything about this place is amazing! They have a…read moregreat pool, gym, apartments, etc. I think I laid out by the pool almost everyday after class. It was so big and roomy and just beautiful to look at. Regarding the apartments, I know they're only a couple years old but they look brand new. I sent pictures to my mom and she said this apartment is even nicer than her house, haha. All new appliances, wood flooring, crown molding, everything was amazing. The only down side I would say is that the regular rooms (not the master) were pretty small as well as the closet and the bathroom compared to other places I've lived. Another great part about this complex was the "extras". There was a good truck that came to the complex once a week and they always had things going on like events for kids and free breakfast, etc. The amount of times I got free breakfast was amazing, especially on the way to class. I would have loved to stay and live here longer but I changed roommates and therefore a different living area. Definitely an amazing apartment to live in and I recommend to everyone. Also, parking is great! No reserved spots and lots for everyone to fit! Oh and there's valet trash!!! That was one of my favorite things cause what college girl likes taking out the trash, haha.

I live here currently. They enforce the wrong rules. They care about the wrong stuff. They fine you…read morefor putting a box out side for the trash man to come get (which I pay for) but they don't do anything to the people who decide to invite 49 of there friends to the pool and have a party and get wasted. Tequila bottle, beers, music. Grown adults acting like children because they have a drinking problem. But hey, you can't park a trailer or a box truck tho. Or when you try to get in touch with them about almost anything they say "we will call you Monday" and you never hear from them.

The staff at the Menlo is absolutely amazing. With special nods to Miranda and Eric. They are…read morealways extremely professional and kind. The Menlo is the best apartment experience I have ever ha!

Very accommodating staff at the Menlo. Jorge the maintenance worker stopped what he was doing to…read morehelp my dad and I move in bulky lazy boy sofas. Great staff to go along with beautiful units.

Melissa is the sweetest! She really made us feel welcome and gave us a great tour of the place. She…read moremade it so easy for us to make a decision.

I do not recommend living here unless you enjoy:…read more -overflowing smelly trash and random yard sale lookin' crap in hallways for weeks on end, - hunting for your packages on the floor like a gremlin by a trashcan because the secure mail room magically disappeared, - weekly fire alarms going off, - loud obnoxious screaming parties in the lobby multiple nights a week (that even when you report it are told it's acceptable), -taking your dog to the ER vet because they were attacked by 2 off leash dogs at the property, which is a constant reported issue, -hearing your neighbors every move, -fighting for your paid parking space. never mind trying to have a guest, because if you rent a space for them, someone is already in it for free. the parking is a free for all and nothing is enforced. -the only pros here are having a security officer, and the maintenance team is one of the best I've seen at a complex.

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I have lived here for 3 horrible weeks. I was given word of Samantha Malone, my apartment would be…read morecompletely ready for me to move in. never happened, carpet looked like herd of buffalo had run over it. Called office, she came and vacuumed. I needed to wash clothes, washing machine was old and filthy, dryer old and covered in gray paint, and had some taped to back wall inside. I called office and notified them. 2 weeks later after several more calls and sending photos to Laura Siemsen, she sent a maintenance lady to try and clean. lady took one look and said no way to clean this mess up. Laura Siemsen then told me she was going to try and get washing machine from another unit or try to get a new set. This week on Wednesday, new washing machine and dryer installed. The day after I moved in, discovered 3 electrical outlets on kitchen counter, did not work. I was told by Samantha Malone that maintenance was short workers, due to illness. The truth was , complex maintenance was preparing for an inspection by U S HUD. all maintenance was busy sprucing up complex. Last week walking into my apartment, found a maintenance man trying to repair electrical outlets. he finally said he would have to call contractor. Next day electrical contractor showed up, had to cut 4 different holes in wall in dining area, hallway by washing machine, bathroom and linen closet. I asked electrician, if I needed to make maintenance request, she said no,they had reported it to office . I called office on Tuesday, and was told next day holes would be taken care of as well as washing machine and dryer installed. Holes and patchwork, 2 areas were partially done.Bathroom and linen closet not touched. Yesterday I called office at 2:47pm and was told this problem would be taken care of by 5pm yesterday or today. it's 6:48 pm now, no notification, no maintenance, nothing done. This place is a nightmare, poorly maintained and very poorly managed. I urge whoever reads this, do not consider moving here and going through the problems I have endured. Monday I will start calling radio, tv stations to see if they can secure some relief for me. I could continue writing about other problems , but I'm done for now Bryant Spooner