I write this review from personal experience…read more I have lived at Bluwater for one year. The people I have dealt with in the office and around the complex have been absolutely perfect. Everything I have ever been promised has been fulfilled. When I was looking for a place to live in the area, I could have easily chosen someplace a little bit cheaper, but I'm glad I chose Bluwater and I feel that I've gotten much more than my money's worth. The people in the office are a pleasure to deal with and they will go above and beyond to help you any way they can. I highly recommend choosing Bluwater over the other local apartment complexes. I am NOT part of management, I am simply a tenant.

Disappointed by Misleading Presentation and Safety Concerns…read more I discovered that the complex hosts multiple sober-living or rehab-related residences. This has had a significant impact on the overall environment and sense of security. For instance, there have been repeated incidents involving emergency responders, including overdoses and police visits, which make it difficult to feel at ease in what was marketed as a "luxury" community. It's not uncommon to witness disruptive behavior near the pool and shared areas--loud arguments, offensive language, smoking, and public discussions of personal struggles. While everyone deserves a chance to recover, the absence of boundaries and oversight creates discomfort for paying residents who moved in with a different expectation of privacy and tranquility. I was told that these facilities and their residents fall under "equal opportunity" protections, with no acknowledgment of the broader safety or quality-of-life impact on long-term tenants. Bottom line: If you're paying premium rent expecting a peaceful, secure, and professional residential setting, you may want to ask very direct questions about who else is sharing the property. Transparency is lacking, and safety concerns are not being taken seriously.

Great location and amazing Maintenance crew…read more I lived here for 3 years and had a great experience. The best was when we had an A/C issue and they fixed it same day within 2 hours of submitting the request. The maintenance crew is very fast and all great people, the office staff was also very accommodating the entire time we lived here. The trash service is great and the dumpsters on site are very useful, unlike other complexes that have horrible rules with dumping and compactors that are always full. When I moved out this year Kaitlin the manager gave me extra time to finish cleaning out our apartment and garage which helped out a ton with my busy schedule. Don't listen to the people giving a 1 star for "drivers license" issues, they are just making sure you're not a criminal and keeping the neighborhood safe!

Horrible! We made an…read moreappointment to look at renting an apartment. The representative would not talk to us much until we produced our driver licenses and said we could not see a unit until she was able the SCAN them. Given our home state does not require one to CARRY a license, but only requries that one be licensed to drive, we don't keep them with us. Both of us have military IDs however. We were informed that a US Government-issued military ID was insufficient -- apparently because they could not be scanned (they can.) We left without ever having seen a unit. But there is GOOD news! :) We went to look at the places at Enzo were we were met by two very professional, pleasant and helpful representatives who were glad to show us around and take our application. They wanted to hold onto our IDs while we were out with the their employee -- entirely reasonable, we thought, given the "stories" one hears. So, bottom line is we found a better place than Ocean Park where we were well received and their was no discrimination against folks carrying military ID cards.

They broke into my car multiple times. Very unsafe area. Wouldn't recommend this apartment complexread more

Management at Terrabella does not respect younger residents from my experience and tolerates…read morebullying from older residents who they are friends with . Not accommodating to residents they don't personally like and will make it difficult to live there . Read your leasing agreement carefully , they will try to trick you into staying and paying longer than you want . Walls are very thin and anyone on the floor below you can hear everything, every step you take . If you have kids or babies recommend staying on the 4th floor where you can't hear anyone above you , apartments aren't quiet when you have neighbors :)

Such a great change with new office staff. Savannah is on top of everything with a smile. I would…read morehave terminated my lease without this change in staff.

Love living so close to the beach. Great community with friendly neighbors. They take great care of…read morethe property and maintenance requests are taken care of very quickly. Friendly team and fun resident events.

We have lived in the community North Beach on Kernan since December. We really enjoy our apartment…read more The layout is ideal for our needs, we are renting the Tidewater layout. It is 2br/2ba with a washer and dryer in unit. We have a 3rd floor unit with a lake view. Storage is minimal considering we had to store our personal washer and dryer, since they were unwilling to allow us to use our own instead, but you can rent a garage for an extra monthly charge. Upon move in we did a walk through the apartment with Laura. We let her know of our minor concerns (missing bolts on screen, and a missing bathroom tissue spool) and they were taken care of the same day. They wave the deposit and application fee for military. The community is nice. It offers a well maintained pool with grill available on site as well as placed throughout the community. There is a tennis court for those who like to play. A doggie park for furry friends and a small park for young children. My 2 young children enjoy it. There is also a car port in which you can use the personal car wash, vacuum and air. There is no assigned parking unfortunately. The property is well maintained with crew out daily tending to the landscape and other needs. The office staff has been outstanding. They are quick to respond to emails and calls during office hours. Every person I have met in the office has been courteous and understanding of issues when presented. W/S anis not included in rent unfortunately. We did have an issue with our neighbors but it was taken care of quickly and I believe all parties are happy with the outcome. Considering we moved to Jacksonville last minute, I am happy with our apartment for the time being. Once our lease is up we may look into moving into the 3br layout here on North Beach if possible. Update Sept. 11, 2019 We have been living at North Beach on Kernan since December and we have enjoyed it so far! The amenities are amazing. An Internet cafe, gym, tanning bed (we just learned of this), pool & hot tub, trail, outdoor grilling areas, nice dock on the lake, and park for the kids and one for your furry companions. There is also cornhole, horseshoes, putt course and tennis course for outdoor activities! They really know how to take care of their military families, they bypass the initial deposit and application fees! Maintenance is awesome, they are always tending to apartments as soon as a work request is submitted if not the next day! The resident staff is so friendly and accommodating. They make it a point to know your name! They offer community events often, just recently they brought in a food truck and dessert truck for free! I would definitely recommend living here to friends.

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

Breathtaking million plus condo right on the beach . Very nice manager .4000 sq ft and open floor…read moreplans .

These townhomes are beautiful and modern. Very spacious with ample storage and closet space. The…read moreproperty is located on Atlantic Blvd and I have not been bothered at all by the traffic. It is in an urban beach area so some noise is expected, but nothing that I wouldn't deem normal. The string lighting drive and gated community give of an exclusive high-end vibe. The neighborhood is quiet and I'm walking distance to restaurants, shops, the beaches town center and the beachfront. The fenced in yard give pets a close place to go out and the Atlantic Beach Dog Park is next door. The staff at the office which is located at BluWater Apartments in Jacksonville Beach are very friendly and informative. Jennifer helped me and she was wonderful! Max and the rest of the maintenance team are fast and efficient. If you are looking for a place to live and have realistic expectations about living in an urban beach town than this place will be perfect and a quiet oasis from the hustle and bustle just down the street. Definitely recommend Cottage at North Beach.

In the past few months we have moved out of the Cottages at North Beach in favor of owning our own…read morehome. The apartments are beautiful but the cons for us outweighed the pros. When we were apartment hunting in Jan 2019, the leasing office was persistent in asking for reviews so take The five star reviews with a grain of salt. The good: The apartments are beautiful & the maintenance guy (Max) is very responsive/kind/friendly. If a light bulb blows out- they will replace it for you. Few apartments in the general area have a yard and a garage- as dog owners this is mainly why we chose them. The bad: The apartments are located on Atlantic Blvd which is VERY busy. We lived in the 100 block and there was not ever a time of time where we couldn't hear the traffic. It was hard to enjoy our yard because we were constantly pestered by walkers by on how much rent was etc. I would not recommend renting a unit in the 100 block of the community. Pest/Lawn maintenance was a struggle for us- you pay for this monthly but more often than not our lawn was dead (they don't seem to water) and full of ant colonies. It took multiple service requests to get the issues fully addressed and I think they've since changed vendors. We had hoped that the community would be one that spent time together/was friendly since we were new to the area but that was not the case. The community is always quiet and everyone keeps to themselves for the most part. It's clean for the most part but there are other tenants who let their dogs poop freely without picking it up after. Not cool. The Bluewater office staff aren't great overall. Calling them is a pain. Our apartment flooded at one point from the rain and when I alerted the office staff they seemed unbothered. As a heads up- when you move out they offer you a $300 cleaning package or you can clean it yourself. More than likely you will be charged this forgoing your security deposit if you clean it yourself. Their lease break clause offers 2 options: 1) 2 months rent or 2) you pay until they find someone. We elected to go with option 2 figuring this community was in high demand because when we had originally looked at it there were very limited options available. This has turned out not to be true- they seem to have a hard time renting the units. For the majority of our time there we had no neighbors. They did let us get out of our lease early since we gave two months notice but renter beware.

I had a very disappointing experience when I came in to inquire about viewing an apartment. The…read morestaff member at the front desk, Alexis, did not greet me upon arrival and instead sat staring at me with her arms folded until I spoke first. When I asked about viewing a 3-bedroom apartment, Alexis responded with a very condescending tone saying "okayyyy"and made a weird facial expression as if I said something bizarre before saying they didn't have any available. She did not offer any additional information, alternatives, or attempt to assist further. This interaction felt very unwelcoming and dismissive. Unfortunately, it left a negative first impression and discouraged me from considering this property any further. I hope management takes steps to improve professionalism and customer service. Starting with removing her from the front desk.

Living here is an adventure. Haphazardly they take care of the amenities, moldy lounge chairs by…read morethe pool, spider nests and bug bodies galore by the outside doors. Unleashed dogs jump all over the furniture. The "activity director" does essentially nothing except it seems what is the easiest thing to do and we have no idea what's in the budget or how it's spent. Once you've signed up, they are on to the next potential client. I hope this is just a temporary stop over on our journey because nothing has improved. We can only hope it will get better if people that live here get honest and take a good look at what they are getting for their money.