I had such a wonderful experience at this spa. The facial was truly outstanding, I could see and…read morefeel the results immediately. My skin felt incredibly clean, soft, and deeply hydrated, with a noticeable glow. The massage was just as impressive. The therapist was very attentive and made sure the pressure was exactly right throughout the session. They really focused on my problem areas and were able to relieve tension. I left feeling completely refreshed and pain-free. On top of that, the environment was beautiful, calm, quiet, and deeply relaxing. From the moment I walked in, I felt at ease. Overall, it was a fantastic experience, and I would highly recommend this spa to anyone looking to unwind and take great care of their skin and body

Even though I was a last minute booking,they were very accommodating and Lily gave the BEST massage…read moreI have ever had. Kind,professional, and exceptional services that can be tailored to your needs. Not just your "cookie cutter " massage. I only wish I had booked a longer appointment! Will be returning soon!

I struggle with massive amounts of tension in my neck and shoulders, and always suffer from…read moreheadaches. Wendy has been doing my massage for about a month now and she is amazing.!!! Everyone is very kind and the facility is very serene!

Absolutely wonderful experience. Wendy is amazing and the front staff is so friendly and nice. I…read morejust had a 60 minute deep tissue using a Groupon and walked out feeling as limp as a kitten being carried by the scruff of the neck, and my shoulders two inches lower. I recommend everyone visit this lovely establishment! I definitely will be returning!

I had a prenatal massage with her and it was really great! I had knots all along my spine and in my…read morethighs, and I was able to have so much relief after . I can't wait to go back now that my baby's born and 3 months old now See you soon!

Evita is wonderful. From the quick response to my inquiry to set an appointment with her, to the…read moremassage table, to the recommendations she had for me - I can't say enough great things. My body needed a lot of work and she pulled out all the stops (hot stones, glide cupping, etc). I will definitely be coming back to see her!

Suki is the BEST massage in the USA!! I have had hundreds of massages in last 50 years.... I know…read moreExcellent!

When I visit with my best friend, we usually go and we get foot massages, we made appointments at…read morethis place and when we got there, it was a very small three room apartment setting where the foot massages were in the sitting area where you would sit if you were waiting for your turn. Which was uncomfortable because the lights were bright and you're supposed to relax when getting any massage. They only had two people working , my time started and the person doing my massage was busy cleaning up a room where two people had just had a massage, he had to be called out to service me. It seemed like the massage was very limited to the rubbing of your legs for too long and not enough concentration on the foot rub as far as my friend was concerned they were doing something to her and she had to ask three times for them to stop. Unfortunately, overpriced for what you get.

I've been coming to Tiffany for over a year to help me unravel from business travel. She listens to…read moremy concerns and takes her time on areas that need it. Her varied techniques (my favs are neural reset, cupping and myofascial release) are cutting edge without being intimidating, and I always get a follow-up email the day after checking in to see how I'm feeling. It's customer service above and beyond. I'm able to make appointments that fit my schedule, and the pricing is very reasonable. Tiffany has a passion for what she does, and a mission to ensure the health and well being of her clients. I refer all my friends to her.

Tiffany is very caring, compassionate and knowledgeable in her field. My health journey has been an…read moreadventure, but she has helped to loosen up my TIGHT muscles. She is getting me back relief and that is a gift since I don't want surgery. She knows her stuff! Her location is located close too work and home for me.

The vibe when you walk in sets the tone for me. The space is pleasing to the eye, but empty in…read moreterms of personal warmth, a sense of well being or comfy vibe. The entire experience and transaction was all very mechanical. I was asked to arrive 15 min early and I sat there alone for more than 5 minutes. When a woman finally walked out front, there was no warm greeting or any sense of welcome. Simply asked my name and stated "I was now checked in". I was gifted this massage and made sure to schedule a service allowing the remaining balance of my gift card to serve as the tip. Upon completion of my service, I was told that gift card funds could not be used as a tip. How absurd! Wanting to do the right thing for my massage therapist, I used my credit card to provide a tip and only discovered once I saw the receipt that I was charged an additional .90 cents to do this! I was not informed of this surcharge. Overall, there is a lot left to be desired to make this venue the whole package.

The Now is my favorite! Every therapist is excellent and offer great feedback. I recommend Diamond,…read moreDevonte, And SaBrina. Plus Shae and Guy will take good care of you when you arrive.

Twinkle, Twinkle Little Spa, How I Wonder When will i see you again !…read more After multiple rendezvous at the oh-so-divine Hand & Stone Massage and Facial Spa ‍‍, my wallet strings have done some serious acrobatics! Here's the 411: it's the epitome of cleanliness, and they're dishing out friendliness like it's the new black. Facials? Oh, ma'am, they pamped my pores like they're prepping it for its own Vogue cover shoot! Massage, though? Still on my self-care bucket list. #MassageMystery Now, let's talk about my excursion into the world of 'crossing'. Attempted to cross into the realm of the svelte and trim with their tummy transformation promises. The verdict - I'm every bit the charming fluffy KING I was, just about $2000 lighter! But hey, fluffy is fabulous, and my laughs per dollar ratio is off the charts! So, would I go back? For the royal facial treatment - in a heartbeat. For the 'crossing' - maybe when I'm ready to cross off another comedic adventure. Stay fluffy, stay fabulous, and remember: not all who wander into a spa come out transformed, some just come out with a great facial and a good story. ‍ (Unfortunately, I have no pictures of anything, well I do but I'm not going to show you my fat LOL This is not a peep show .) #SpaDayEveryday #FacialQueen #StayFluffy #FluffyAndFabulous #MoneyWellSpentQuestionMark #BeautyAdventure #GoodVibesOnly #CleanAndSerene #SelfCareJourney #LaughingAllTheWayToTheSpa #HandAndStoneChronicles #FacialsForTheWin #UnfliteredBeautyTalk #$$$AndSmiles

Make sure you're aware that when you start a membership with Hand & Stone that if you try to…read morecancel, you will have to pay an extra month even if you were just drafted and haven't used your balance yet as a 30 day notice fee. This extra month does get credited to your account, but in my situation I find this very unreasonable. I tried to cancel my appointment on the 30th. There's no way to cancel online. I called on the 30th 3 times and couldn't get an answer on the phone. I also tried calling another location that I've been using 4 times with no answer. On the 31st I called again and was able to reach someone the first try. It takes 1-3 business days to process any request that changes your membership whether you freeze or cancel. They suggested I just freeze my account and that they would try their best to get it in before I'm charged on the 3rd. I checked my email continuously the next few days to no avail. Of course, I ended up being charged on the 3rd. Disappointing as I am cancelling due to financial constraints, but I was warned it could happen so whatever. Well today on the 7th I called again to just go ahead and cancel because after consideration I really just don't want the membership anymore due to this. On the phone today I was told that "I called on the 31st, they sent out the email to freeze on the 2nd, and I was billed on the 3rd." However, I received the email to freeze on the 3rd after I was already billed. They then tell me that yes, I will have to pay for an additional month where I will be billed on the 7th of May. So basically, I'd spent a couple hours on the 30th, and most of the day the 31st, 1st, and 2nd stressing over this to only be charged for a service on the 3rd I tried to cancel, then at least freeze believing it would be easier...and now next month I'm going to have to pay an additional $79.99 for a service I don't even want. Overall the services I've received the past few months at the secondary location I'd been using primarily due to it being closer to me were nice, and I loved the staff there. The staff at this location were friendly as far as I've experienced but I've only been there twice and talked to them now twice on the phone. I do feel like it's a little overpriced for what you get, but it is still something nice to do for yourself. My low rating is purely due to the lack of leeway in their membership despite me trying to cancel since the 30th, and no one informing me of their cancellation policy until today. This should be something informed to you when you sign up.