Had a great experience at the doubletree in newburn. The lady at the front desk, Karen was…read moreextremely nice and always very helpful.

The room was clean and I enjoyed th river front. The staff was weird and wouldn't always aknowdge…read moreyou at the front desk. The breakfast was not good. It was over priced and food didn't taste good. Go somewhere else if you can.

The staff was wonderful. We were only going to spend one night but then 12" of snow hit New Bern…read more I asked if we could extend and then extend again. They gave us the rate originally set for the first night and then made some calls for us regarding what was open or not. Everyone there went out of their way to make us feel welcome and be helpful. One young man even went out and helped my husband clear off the car. I can't recommend this Marriott enough.

Such an amazing hotel experience! The front desk team is very friendly, upbeat and professional!…read moreRooms very clean and well maintained.

I woke up in my own bed 1 1/2 weeks after staying in Hiltin Hampton Inn New Bern, NC property with…read morea nightmare from my stay at the hotel. Please improve your fire alarm system to properly wake all guests, practice drills have a plan, communication amongst employees about emergency resposes, update protcol procedures for emergencies. Awakened at ~7ish am on a Saturday morning after a night of partinging I heard the faint fire alarms sounding in the hallway outside my door. I woke up my friend, get dressed, let's go, grabbed my purse at the ready (because I'm a Boy Scout), and made our way down the stairs to the lobby. I was asked by a fellow hotel guest mingling near fresh air why they couldn't just turn off the alarm because burnt toast is no emergency. The alarms were turned off by staff. I walked out the front doors to hear fire trucks approaching. I think my response to the drill was record time. The smell and sight of smoke was gagging. I walked back in the building ahead of fire crews just to check out our service personel (hey I'm old and female). Not funny, but a possibly serious siruation. I took a picture as the response team set up fans to blow outside air into the hotel lobby. My thoughts were open a back enterance and blow the air from the lobby out the front door creating a breeze to evacuate the smoky air. But hey... my dreams are not reality. The firemen finished their job quickly and logged out a book at the managers desk. My friend asked me how I knew what to do so quickly, alert level, and rradiness I had acted. My response... well you can never be complacent. Safety first. Actually, I have had this happen in a variety of hotels. However, Sheraton handled it best. Lights and sound blared in the rooms waking me very starled and grabbing my friend's hand in pitch darkness of the night. We made it down stairs in our jammies and robes, the fire department signalled the all clear and over a loud speaker through the hotel came management stating "All Clear". My dream left me thinking Hampton never gave the all clear, nor did they phone call my room to state the "All Clear". My dream prompted terror and bewilderment and questioned my wanting to ever stay in a Hilton property. The level of safety seemed less than my own home's capabilities. My friend would have kept sleeping through the Hampton alarms. This disturbed me greatly.

This place is an active construction site. The workers start early in the morning, so if your…read moreflight got delayed and you got in late and slightly jet lagged, you can forget about sleeping in. There is not adequate parking because they have taken up most of the lot with storage containers and heavy machinery (although the VIP parking spaces are not blocked, just not available for you unless you're whatever status). There is no place to fill up a water bottle because they were installing the new fountain (see the exposed wiring in the picture). The fitness center is covered with construction materials, so there's no way to use that. If you had hoped to use the conference room, that's also filled with construction materials, but don't worry, they didn't put a "Do Not Enter" sign, so come on in I guess. There was no one at the front desk for most of the day, which left one of our group waiting for over 15 minutes to check in. Breakfast starts at 6, but the day we left (a Sunday) there was no coffee. I waiting until 6:20 before giving up on that. There is coffee in the room (enough for one person, not two), and they give you a bottle of water when you check in. Look, I understand that the place wants to stay open while doing renovations. Can't let the stockholders take a loss, amirite? But for the SUBSTANTIAL cost of the room, one would expect the amenities that are advertised to be available, or at least to not have to park at the hotel next door and walk across the grass. Six thumbs down.

The Courtyard in New Bern, NC, is located in the heart of the historic district, offering free…read moreparking within walking distance of local attractions and shops. It's even a pickup point for the local trolley tour, which stops right in the parking lot. I visited during a busy weekend featuring a house tour and a marathon. I originally hoped to extend my stay, but the hotel was fully booked--which actually worked out for the best, as a road closure for the race would have left me stuck on my departure day. I arrived at the hotel earlier than planned, after a change in my Jones County itinerary. There was a wait and some issues with the new Marriott software, but the staff was as friendly as could be. Even after I kept going back to the desk with more questions. I booked a room with a balcony, knowing that I would likely get a side view, not the riverview. But this turned out to be a positive, too. I got to watch the moon rise. The sunrise and sunsets are what people usually watch, but watching the full moon was wonderful and beautiful. The hotel has an outside pool, gazebo, and fire pit with views of the Neuse River. The Bistro is on-site for breakfast and dinner. There is also a fitness room. WIFI and the television stations available were fine. I wish I had more time to stay in New Bern, but I was told I can return and visit for longer.

I recently stayed at the Marriott Courtyard in New Bern for a business trip, and I cannot recommend…read morethis hotel enough! As someone who travels often for work and grew up understanding the hospitality industry (thanks to my mom working in hotels), I know how challenging this job can be. The team at this hotel truly goes above and beyond. Before my arrival, Reg, the Manager, was incredibly helpful and lovely in answering my questions. Upon arrival, Jen greeted us warmly, gave us a tour, and was so polite, professional, and genuinely kind. Kim in the morning was equally amazing! Helpful, kind, and attentive as we prepared for a meeting. Even the barista at the coffee bar (whose name I didn't catch) was wonderful and made my mornings brighter. To top it all off, I accidentally left my Kindle in my room, and the team shipped it back to me SO quickly! I'm so thankful for their thoughtfulness and efficiency. it really speaks to the level of care they provide. The rooms were clean and comfortable, the views were stunning, but what really sets this hotel apart is the exceptional service. Every staff member I encountered was polite, kind, and a joy to be around. If you're looking for a place to stay in New Bern, this is it. Highly recommend!

Certainly the most unique lodging I've ever had!…read more What happens when someone takes a 1950s style motel, updates the facility and gives the rooms themes? You get the Ziegler Hotel & Suites! I was working about 20 miles NE of New Bern, and was looking for options other than (a) the $100+/night hotel chains in New Bern or(b) a longer drive to Havelock for a room more in the company's acceptable expense range. Fortunately my internet search found the Zieglar, with rates at least $20/night less than the New Bern chains and comparable with Havelock rates. I stayed in the 1940.s themed room. Frank Sinatra photos and album covers are featured on the walls, along with other 1940's stars from radio, movies, and sports. Other rooms have as themes the 1950's, 1960's, Elvis & Marilyn Monroe, and even a Goth inspired room. Here's was impressed me. The room had all of the modern conveniences (hdtv, microwave, small refrigerator) but also included a DVD player with several movies in the room, and about eight books. I opened the drawer of the writing table and found a 1940's edition of LIFE magazine. The bed was comfortable with sheets having a colorful design - not your typical white hotel sheets. The towels and other linens were a higher quality than what you would find at most hotels. The heat/AC unit was a newer remote control design, and along with the ceiling fan kept the room comfortable on hot humid summer days. If I were looking for a comfortable quiet place where I want to indulge in a good book or two for a few days I would definitely suggest the Ziegler. Don't think it would be a good choice for a family on vacation on the business person needing a place for business meetings, But - if you want a quiet place that isn't your run of the mill lodging room and at a reasonable price - give 'em a try!

If you are a couple traveling to or through New Bern check out the Ziegler Motel. The Zig is a…read moreremnant of past years. Small, clean, quaint, quiet, and safe location. Very close to historic downtown New Bern without the high prices of downtown hotel chains. The rooms have all the expected amenities, TV, frig, microwave, king bed. Love sitting on porch and enjoying night air.

I know we're in the middle of a pandemic, but come on, at least greet your guests. At that, most…read morehotels have a minimum of two personnel at the front desk. Yet, I was calm and patient as I waited for the clerk to return to the counter for my check-in. The room was clean, and dishes provided during my stay for the week. However, I noticed that the bed was a standard and not the queen that I had booked for my visit. Still, I wasn't overly concerned, but it might be an issue for a couple that specifically requests a queen-size bed. I even looked at my confirmation email, and it read, QN, which is a queen. FYI, a Queen is larger than a Standard. Oh yeah, no shower gel either. See photo. Luckily, I brought soap with me. Nevertheless, housekeepers shouldn't be overlooking the obvious. Hard to overlook an empty bottle. Next, I was informed that Candlewood Suites doesn't offer breakfast, which is fine since the room had a stovetop. Also, I thought I saw a sign that read, NO PETS. Well, I stayed on the second floor, and some lady across from me had one Weimaraner and a spotted German Shorthaired Pointer. Definitely, not small or medium size dogs, and I guess she snuck them into the hotel, which probably isn't difficult since they only have one person on staff at the front desk. Since I am deaf, I only noticed them because they were jumping on her as soon as she opened the door to her room. I cannot tell you if they barked all night or not. Sorry, I didn't get a photo of the dogs, but most hotels will place anyone with a dog on the first floor. Finally, as I loaded up my vehicle at 3 AM, there was no clerk in view. I made three trips to the room to make sure I wasn't leaving anything behind. On a side note, Harris Teeter grocery is right around the corner from this hotel, which was a nice plus, and there is a Panda Express directly in front of the hotel in the parking lot.

I really, really liked this place. A gentleman named Paresh checked us in and he was so kind and…read morepolite. Our studio was very clean and spacious. I would stay here again in a heartbeat.

This place accommodated my brother and I overnight in an emergency situation and we couldn't be…read morehappier to have found them. I was able to have my dog, plus my rescue, staying there for only $25 in pet fees. We did the 8 hour drive straight from Philly and found this place once we got to New Bern. The front desk was super nice and helpful and called to check on us once we were settled in. They gave us easy door access which led to the marina and docks, which was a stunning view. Check out time is NOON, they offer breakfast 6-9, pool for warm season, and CLEAN rooms. We typically don't need a hotel in New Bern, but this is one we will definitely be using/recommending in the future!

The Manager is very rude. She seems to be more concerned with showing off her power than having…read morecompassion or understanding.

Excellent in nearly every regard. Clean, well appointed. The handicapped bathroom featured a tub…read morerather than a roll-in shower, and the bed was a smidge higher than ideal, but neither of those things was insurmountable. I recommend.

More like DISComfort Suites! The image I'm sharing is an email sent to me in response to the…read morefeedback I submitted to corporate rating my stay. Unbelievable. There's no way I would've ever stayed there again but apparently this is the way they deal with complaints so do yourself a favor and just keep looking elsewhere. We booked for 2 nights for our family reunion and have stayed here multiple times in the past with no problems whatsoever. Well, they must be under new management because they have gone way downhill. The first room we were assigned had a broken AC unit. Maintenance was supposed to come fix it but never did. The room smelled horrible like mildew and multiple stains on the carpet (I'd be willing to bet this hotel has been flooded but not repaired). We were eventually moved to another room only to discover that the door didn't fully lock. We had to use the latch to even feel somewhat secure. Other family members stayed in other rooms in the hotel and they had similar issues with rooms in poor condition. These rooms need some SERIOUS repairs and some TLC. It's UNETHICAL to keep collecting money for rooms that you KNOW are not up to par! Also, someone kept propping open the back door with a rock. I moved it several times and it seems like this is a common practice because no one else seemed concerned, yet it is extremely UNSAFE for obvious reasons. We also noticed that some of the staff brought their young children to work with them. I know times are hard but this is unsafe and likely an OSHA violation. So many disappointments. It felt like we were staying at a Motel 6 or Super 8. This is not the Comfort Suites that we had grown to love over the years and certainly not what I paid for or expected. It is obvious that there has been a change in management and/or ownership since the last time we stayed there and no one seems to care that they are ruining the Comfort Suites brand. We will NOT be staying again.

We booked a trip down to New Bern very last minute and we left from Pennsylvania 2 hours after the…read morethought entered our head. After we got on the road, my husband asked if I checked the reviews. I didnt. Well, when I did, I was horrified to learn that we were gonna stay in the Bates Motel! We stayed in the Fairway Villas. It was a small one bedroom unit upstairs. I was very pleasantly surprised when I opened the door. It was clean. The full kitchen is more of a kitchenette, but its fine because we were only in for a long weekend. The gave us enough supplies to last us including 2 loads of TIDE for the washing machine. The bathroom is older but clean. The bed was comfortable and the pillows are nice. The patio furniture on the screened patio was covered in pollen but thats just this time of year in NC. We travel alot and I would most definately write a negative review if this place was as bad as I read about, but we enjoyed our stay and I would most definately come back.

Nice and quiet. Good place to rejuvenate from the stress of the China plandemic. Five stars…read more [[My rant: At 3pm we went to the community center to see the pool, etc, and no one standing outside waiting to get in was wearing face diaper, which was a good thing IMHO. Note, we just wanted to walk thru the community center at 3pm, which was when they open now due to the plandemic, and the lady running it opened it at 3pm exactly, and started taking names and phone numbers on her list for people to enter. After she took one name down, she announced the procedure is to take one name next from someone that calls in, to be added to the list, and then someone from us standing outside (about 15 people). I said, we just want to walk though and she said we are not getting in unless we are on the list. I said to my wife, why are we standing here, let's go.]] Still a great place to decompress if you don't have any need to swim or use the community center. We stayed in the Sandcastle Village II, with a 2 bedroom, 2.5 bath condo with a nice quiet view on one of the pond. 4 nights here. Will be back but after the China virus stupidity is over. I know it's not Wyndham's fault, and we appreciate the quiet and clean place to stay. Awesome Jacuzzi tub!!!