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    The Hanger Outlet

    2.7 (9 reviews)
    Closed 11:00 am - 6:00 pm

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    Welcome to WestSide Costa Mesa thrift store and Hanger Outlet
    Jen H W.

    Fabulous staff and customer service... friendly! #handbags #Shoes #womensfashion #mensfashion tremendous selection and value

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    2 years ago

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    4 years ago

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    3 years ago

    An adventure, discovering new an precisely loved treasures . Staff was so nice. Great prices.

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    Crossroads Trading - That lame store... warning... be with your receipt bc they won't remember or try to. Excuses, and being right is what they care about.

    Crossroads Trading

    3.4(422 reviews)
    0.7 mi
    $$

    I work in retail and I can tell the staff here actually loves their job and is doing it with a…read moresmile, super friendly extra "Thank you" for that. I only came to sell two times but both times i left with cash and at least three items, lol, they have great selection of different brands and styles. Very satisfied with value of this experience. Fitting room staff was friendly tooooooo! They have GEM items. I did not take pictures but loved everything.

    I came in Friday evening 1/23 and had a very bad experience, which is surprising because my prior…read moreexperiences have been great. Beforehand, I called to ask if they had a bag limit (they don't). My closet purge was way overdue, so I had 3 rolling luggages that I brought in. Immediately when I entered, the vibe was off. The night crew was all males and they had very poor customer service! The manager was fine, but the two buyers could not stop rolling their eyes to eachother, looking super annoyed I brought in 3 suitcases. They would constantly look at eachother, then me, like speaking to eachother telepathically, probably cursing me out silently for making their jobs harder. The two buyers was a Latino guy with longer hair and facial piercings, and a white skinny tall guy with longer hair. Here's the thing, I know it's a lot to sift through and it's not what you wanna be doing on a Friday night, but I drove far to get here and I'm not going to be bringing 2 bags at a time. It's also not my fault they don't have a bag limit. It was a Friday night and the store was DEAD mind you. This was so unlike my previous experiences a year+ ago, the crew working was either mixed gender or girls and they have always been so cheerful even when I brought in 3 luggages. I felt like such a bother! The next day, I brought all 3 of those luggages to Buffalo Exchange in Fullerton and I guess and I was being overly accommodating helping them put the clothes back into my luggage, hovering and making their buying experience easier however I could. The buyer was a bit confused, and was wondering if I was sorting the clothes she passed on to donate. I said no Id take everything back, Im just helping her pack up the clothes again because I know it's a lot of stuff, and she was like "Oh I've seen more! Don't worry at all, I can put the stuff back it's literally part of my job." This was on a Saturday afternoon when they were really busy mind you! Its crazy how the previous night's experience at Crossroads made me feel self conscious about being a bother, but in fact its THEM that is the problem. They are horribly lacking customer service skills and really should try harder to suppress their irritation (its a skill you must have in that industry). I wouldn't have written this review, but my great selling experience at Buffalo Exchange was a night and day difference. I hope they get some friendlier staff on board.

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    Crossroads Trading - Buyer station

    Buyer station

    Crossroads Trading - Shoes sold at buyer station

    Shoes sold at buyer station

    Crossroads Trading - Rhyan assuring customers

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    Rhyan assuring customers

    The Hanger Outlet - outlet_stores - Updated May 2026

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