1. The Gutter Guy

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The Gutter Guy

5.0 (1 review)
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1 year ago

Good service on time done on time, price is good want to order again if I get the good price.

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Pulse Exterior

Pulse Exterior

(252 reviews)

Avondale

Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A…read moretotally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Nombach Roofing & Tuckpointing - Cracked area was Caulked instead of removed and replaced new. Saw  this thanks to my drone

Nombach Roofing & Tuckpointing

(30 reviews)

River West, Noble Square, West Town

From Start to finish the experience I had with this company was very thorough & transparent…read more The sales process was painless with Jack & Otero was exceptionally knowledgeable! The whole company is very personal & they teat you as if you were family! We will be back!

I contacted Nombach on 7/16/24 re: an estimate for home + garage tuckpointing. Nice lady took my…read moreinfo and scheduled an appt with me. She informed me the rep would be Marcus who called me later to confirm appt however there was a time discrepancy...rep stated 9a and he said all he had was 3p. I took the 3 tho I wanted an earlier appt. Before the date I received an email confirming the 9a time. I informed Marcus and he said it was a system glitch. Hmmm ok. He arrived on time for my appt which was 7/24/24. He took his time measuring, answering concerns, using contractor language I didn't know about. I had a couple of issues with the work protocol. A prior contractor informed me he would be replacing entire sections for the same price vs Nomach wanted to work around them for the same price. He went to his truck and wrote out proposals which took about 1 hour. I know my house needs a good tuckpointing job but on one side it's just a few areas, the other side needs a little more attention and the garage needs sum tlc all around the bottom 1/2 but $24,609.24 is outrageous to me. The prior contractor wanted the same. I understand they may be qualified to do the job but that is a good chunk of my income to pay for a job. I get why my neighbors and others do it the cheaper route. People have $25k just laying around? We talked about other jobs too like replacing my door frame in my garage, said he had to consult with someone else; adding gutters to my garage, replacing wood - $5,222.11.....should have used the other guy 2 years ago who said he would do the same for $2100; replacing 5 concrete stairs and not the landing - $9,717....another guy said $10k 2 remove everything and rebuild. I'm sure Nombach does good work but u gotta have money to deal with them. Not for the middle class folk like me.

Gutter Santiago - Gutter Repair

Gutter Santiago

(4 reviews)

Englewood

I've dealt with several gutter companies in the past, and communication has often been frustrating:…read moreno-shows, delayed responses, and having to send multiple messages just to get a reply days or even weeks later. Santiago was the complete opposite. He was extremely responsive from the start, showed up on time for the estimate, communicated consistently by text, and made the entire process easy. We needed to add two copper downspouts because the previous owners had likely removed them. We had been dealing with overflowing gutters in the back of the house even after having the gutters cleaned. Because we have a clay tile roof, the gutters couldn't be realigned, so adding back the downspouts was the best solution. Santiago and his team arrived early, did an excellent job installing the two new copper downspouts, and thoroughly tested everything for leaks. I waited a couple of weeks before writing this review to make sure everything worked and there would be no overflow. We couldn't be happier with the work. The craftsmanship was excellent, but what really stood out was the communication and responsiveness.

Horrible work ethic from Santiago and his people, (no wonder his estimate was lower than the other…read more2) He is quick to ask for a 5 star review but when my basement flooded after he connected an (expandable irrigation hose) to the downspout instead of a (sewer and drain PVC pipe) SANTIAGO WAS "MIA" HE IGNORED MY CALLS AND TEXT MESSAGES. NOT TO MENTION HIS (TEAM/"PEOPLE") WERE DRINKING ON THE JOB SITE. Very unprofessional and lousy work. I'd rather pay more for a good quality job that is worth the price and someone who follows through if need be.

Handy Hero - Handy Hero LLC - your trusted Handyman in Chicago &  West / North Suburbs. Get A Free Handyman Estimate Right Now!

Handy Hero

(15 reviews)

West Town, Ukrainian Village

We initially had a great experience with Handy Hero. Roman was punctual, professional, and fixed…read moreseveral items during the first visit. We were pleased. However, he couldn't repair one cabinet hinge due to a broken piece and asked us to purchase a replacement. In the meantime, he adjusted the other hinges that were working fine, which made the cabinet doors function worse than before. On his second visit, he said the part we bought wasn't correct, took a sample with him to purchase the right one, and again left the doors misaligned. After multiple calls and messages over several weeks, we've received no follow-up and no return visit to complete the job. It's disappointing because the first impression was so positive. We were hoping for a better outcome and a repair company we could rely on for years to come. Unfortunately, the job remains unfinished and our cabinets are now in worse shape than when he started.

Can't say enough good things about Roman! From the moment we reached out, he was incredibly…read moreresponsive. He showed up right on time, was professional, and communicated clearly every step of the way. Roman helped us mount a TV in our bedroom and fix a drain issue in one of our sinks. Both jobs were done quickly, carefully, and with a level of attention. Other thing stood out to us was how thoughtful he was while working in our home. He made sure everything was clean when he finished. His pricing was also very fair--no surprises, just honest work. We're glad we found Roman and will be calling him again for future projects.

The Gutter Guy - roofing - Updated November 2026

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