As a 51-year old Aspie, I am finally starting to find my own lane as an "adult".
Part of this journey is finding the right service professionals that will deal with my unique set of baggage.
I had my grill "serviced" for the first time the beginning of the "season". While they did that, apparently, (which they did VERY well and VERY reasonably), one of the switches got disconnected that "ran" the automatic starter. Being legally blind and having the mechanical ability of a muppet, I had NO IDEA WHAT WAS WRONG WITH IT. aLL i KNEW IS i LIKED MY YUMMY FIRE FOOD.
sO, NOT REALIZING THAT THEY "gRILLMASTER" WAS LOCATED IN "h" (THE MIDDLE OF NOWHERE, TO ME, ANYWAY), i CALLED THEM. tHEY CAME. mOVED IT FOR ME. clEANED IT SPARKLY CLEAN. aND DID SO VERY REASONABLY.
fAST FORWARD TO NOW. Went to use it and the "AUTOMATIC" lighter wouldn't light. Me+propane tank+matches were NOT a good idea (Grill go boom!), so I wouldn't be able to use it. He came. Was AMAZINGLY understanding, friendly, and helpful, and fixed it.
Personable.
Technical knowledge.
AMAZING company. read more