I'm very happy with the service received from Pete's Appliances. Pete visited my home, diagnosed the issue and provided steps for me to take to order the replacement part (under warranty) from LG for my noisy dishwasher. I texted a week later and Pete stopped by the same day to do the work using a spare part he had in his warehouse. (Said he'll backfill the part when it arrives from LG.) I found this to be very customer-centered and considerate. Also, I completely forgot that when I first called, I had asked about mounting my dishwasher properly (The previous owned never mounted it because the counter top is granite.) so when I discovered that he had taken the time to properly mount it, I was pleasantly surprised. No more rocking back and forth when opening the dishwasher door. It's little things like this that make a difference. Dishwasher is working great. I feel like Pete went the extra mile. Responded to my questions via text in a reasonable amount of time and went beyond doing the job right. And the price was reasonable, too. Hire this man. read more

Very pleased. Pete solved the mystery of why my washing machine wasn't working and saved me a lot of money!!! He is very knowledgeable. Going to be my appliance repair guy from now on!!! Thank you Pete! read more

$119 service call. Not applied to repair. No hourly rate given only per job. No ballpark repair cost without service call. Just not transparent enough for me since I literally have no idea what the repair could cost. $200? $500? I am going to pass on using Pete's since the potneital repair cost is totally unknown and hte labor cost is totally unknown. read more

I so appreciated Pete's attention to customer service. My LG freezer's compressor died. Pete discussed the options I had, encouraging me to reach out to LG to get the part from LG free before I invested in a new refrigerator. In addition, he called a number of times to check in and ask how things were going. read more

Pete is the best!! Prompt service, super nice guy - and very upfront about pricing and service beforehand. I'd recommend him to anyone looking to repair stoves, refrigerators, etc.. Would rate 6 stars if I could! read more

Pete came through again. Last year, he fixed my gas oven with an igniter. Today, he was able to find my ring which fell into my dryer. He came and finished the job quickly. Pete made sure that everything went back together. I am pleased with his services. He has a good attitude and works hard. He was done within the hour and was on to another job. His communication is excellent. Thank you again Pete!! I highly recommend him. - the Bambergs read more

Pete's Appliance came through with flying colors. Pete showed up in the time window and both he and his staff were in contact with me. Work was done efficiently and professionally. If any of my appliances go down I'm calling Pete! I would highly recommend him to anyone needing this type of work read more

I've had Pete come to my house for three separate issues. He is respectful, responsive, fair, and incredibly smart. He is also just a plain good person who you like to give your money to. His work has been thorough and he doesn't give up until he solves the issue (without racking up a bill to do so). I can't imagine finding a different person to work on my appliances. read more

Pete fixed our refrigerator's ice maker after several other technicians from another company could not. We are so glad to have met Pete! Communication from his office was excellent and Pete is not only friendly (to both humans and large dogs) but was very patient about explaining what the problems might be and how they might be fixed. While I hope our other appliances behave for the moment, I would be delighted to work with Pete again. read more

Pete was awesome. After moving into our new house in JP, the oven shorted out. After a long wait for a replacement part - no fault of theirs! - Pete was able to come by and fix it up like new. Price was reasonable and Pete is the nicest guy...Super happy customers here! Highly recommended. read more

Our Fisher & Paykel dishdrawer wasn't draining properly, and it's tough to find appliance technicians these days (COVID times) who will work on F&P appliance not purchased through them, so I was *thrilled* to find Pete's Appliances - and in the neighborhood, to boot! The rep who answered the phone was really friendly and helpful, took down notes on what was going on, and got us scheduled for just a few days later. Peter reached out before he arrived to confirm what was in the notes, showed up on time, was super communicative, warm, and professional, and did very thorough diagnostics - only to determine that the replacement part needed was something I could easily source and replace myself, though he said he was happy to do it if I wanted. I opted to give it a go myself, but if I screw it up, he's definitely who I'll be calling to fix it. He also offered a discount on his diagnostic rate (he has a slightly higher diagnostic/service visit rate for some high-end appliances, including F&P), though I declined and paid the standard rate, because he really went above and beyond what I would have expected, to be sure it wasn't a clog in the line or an issue with the disposal hook up. I was expecting that the base rate would be for an hour of time, with additional time charged on top (standard with many big repair companies), but the charge was just the previously disclosed rate for about 2 hours of time. RE: COVID practices, he wore a mask & gloves the whole time, and was really thoughtful about social distancing even in a small kitchen. One additional note: As a woman who is often home alone when we need to bring in repair technicians, I'm always sensitive to a) feeling safe with the tech; and b) misogyny or sexism. I felt very comfortable with Peter in my home, and there was no hint of misogyny or sexism or doubting of my capabilities to proceed with the repair on my own, even as he was obviously very willing to do it for me if I preferred. Pete's Appliances has become my go-to for any future repair needs, and I'm so glad to have found him! PS While this isn't why I hired him, I'm always glad to be able to support local, Black-owned businesses, so I'm mentioning it here in case that's a consideration for others looking for appliance repair! read more

Absolutely amazing! He explained very well and does honest business. He will define it be getting my business again!

On time and on price Pete fixed my gas clothes dryer today. He was on time and gave a good price on replacing the broken thermostat. I was very impressed with his scheduling software and customer service phone calls to follow up with what problem I was experiencing and when he would arrive to fix the unit. Pete is super friendly and knowledgeable. I will call him if I need another appliance repair. I live in Dedham, and he lives nearby. Great to work with someone local. Super nice gentleman. read more

This is Peter coming to our house examining a problem with the gas oven. He did a thorough job troubleshooting the issue. He also took precautions by wearing mask and gloves. I highly recommend him for future repair and maintenance!! He also told me he went to conventions with the appliance manufacturers to keep the knowledge up-to-date read more

Pete's Appliances - Peter fixing a gas oven - Appliances & Repair Near Me

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I needed fixes for my garbage disposal and washer and dryer. Luckily, using Pete's appliances they were able to fix all of them with one trip! It was especially helpful since I'm selling my old condo and my real estate agent had to meet them there. Pete was very pleasant on the phone, and knowledgeable in addressing the problem and fixing them. He's responsive to messages through yelp and was able to help very quickly. I'd definitely use them again. Nice job! read more

I cannot recommend Pete high enough. Today he fixed my ice maker very efficiently and professionally. He came by last week and unfortunately did not have the part needed in his truck, but in the process of evaluating the problem, he recognized that although my refrigerator is branded as a mid to higher end product, it was made by a much less expensive brand and he ordered their part instead. It works flawlessly and he saved me at least $100 on the part. Please note, that as I write this he is changing answering services. I had some difficulty getting him scheduled to evaluate the issue (and then I was told the wrong time of his service call - so I had to reschedule with him when he did not arrive in the time window I was promised). He told me other customers had similar issues, so hopefully this gets resolved quickly. read more

Had previously used Pete's to fix my dishwasher and was very pleased with his service. Now needed a washing machine fixed. As before he took the time to explain the issue, show me the part and was fairly priced. He is honest and hard working . Would recommend him any time! read more

pete came out to help me solve a problem with my dishwasher. he was thorough and honest. he also took the time to chat with me about my other appliances and issues that might come up in the future. i will definitely be calling him for all my appliance needs. read more

The very best, especially when you're panic stricken because your refrigerator is broken! Pete is calm, when you're crazy, professional, reassuring, and most of all he fixes the problem fast and at a reasonable price. Always call Pete! read more

Messaged Pete's Appliances about my oven not working he gave me a reasonable quote, explained what had to be done to fix it, came within a couple hours. Fix the oven perfect! Super fast!!! Was very happy with how everything went!! read more

I had a great experience with Pete's Appliances. The latch broke on our older dishwasher. We called Pete and he diagnosed the issue, told us that he needed to order the parts, and gave us a price estimate - all over the phone. He was communicative up to his arrival, and he fixed the latch quickly and securely. He explained to me everything that he was doing, in case I had any questions. It's clear he knows his stuff. Pete was knowledgeable, responsive, fair priced, and as nice as can be. I'll definitely be calling him again for any future appliance issues. Note: he takes cash, check, and Venmo. read more

Pete fixed our stovetop by deep cleaning it and calling the manufacturer to uncover a strange reason for it continuing to click even after ignition. He never gave up and even came back for 2 visits. We almost had to order new parts and I was even thinking we might have to get a new stove, but with Pete's expertise and doggedness, we saved a lot of money and have a working stove again! Highly recommend! read more

Pete is awesome! This man came to my house and my refrigerator's ice-maker was ker-pluie! Pete had to practically rebuild it to make it work but he never says die! He replaced the broken ice-maker (I did that I broke the arm), the wire harness, the ice-maker valve thingy and finally - we have lift-off y'all - YES, ICE! Price was very reasonable too! It's been almost a month and it's still working like a champ. He's my new appliance guy. Have a great day! read more

Not sure I am able to rely directly to Pete's reply but here is my update. Baloney. Yale will install original parts - which I have. But thanks for the condescending lecture on business. Since you gave me that, I'll give readers this: your admin goes through 5-10 minutes of name, address, appliance, make and model before even asking what the issue is. Had she asked, we could have cleared this up ASAP. I also enjoy the idea that you seem to think people are stupid enough to not know what OEM means. I bought my part straight from Thermador. People aren't idiots Pete. How many people actually ask you to install a part they have? 1 in 100? Too much to ask to see a receipt or the box like Yale? I think maybe you just want to sell parts, right? Guarantee I paid more for the part I bought than you would - maybe even more than your marked up price. Simple fact is, I can fix the oven, I just don't want to. Got too busy and decided to call a local guy to help out. Won't call you again. read more

I reached out to Pete about my Samsung fridge that had started leaking and rattling. He was super responsive, and scheduling a time for him to come out was very easy. He took a look at the fridge, asked some questions, and explained what was going on in very clear terms (and also that this particular fridge is known for breaking down in this exact way). He fixed the problems at hand, and and gave me some options should the issues come back or get worse. It was like having an expert doctor for my refrigerator. Will definitely call him up again if I run into any other issues with my appliances. read more

A part on our refrigerator broke off a few months ago. It sealed the gap between the two side by side doors so without it the outside air could flow in. Initially we procrastinated thinking we would have to buy a new unit. When the weather warmed up and the humidity increased it resulted in significant condensation inside the refrigerator. We decided to call to see if someone could find a new part. First few companies didn't answer their phone or return messages but Pete picked up right away and was able to come out just a couple days later. He was able to find the part and install it in no time saving us thousands on a new fridge. I highly recommend Pete! read more

Pete has incredible dedication to get in the job right. We had a problem with our dryer, and he was able to fix it. However, later a second problem developed unrelated to the first, and Pete spent several trips trying to fix it. Ultimately, it was not a part that could be fixed but we knew Pete had exhausted every option. Outstanding service. read more

I had a freezer that was slowly dying. Pete was really responsive over messages, then later over text. He came by and had my problem diagnosed within a few minutes. As it turned out repair would be more expensive than buying a new fridge (I had multiple freon leaks), he didn't charge me for the visit. He gave me good advice on which brands to target for the replacement, too. Great guy, great interaction, and really knows his stuff. Thanks, Pete! read more

Bosch dishwasher went down. Called Pete, made an appointment and Pete showed up on time within the service window. He changed out a clogged part and now the dishwasher works like new. Pete saved me from having to buy a new dishwasher which would have been a big waste of money and the environment. Thanks Peter! read more

This company would be excellent in the data collection field or working with the US Census, but I cannot speak to their knowledge in regard to machinery repair. I have called multiple times I provided my name, address, phone number, list of greatest fears, name of elementary school principal, model # of broken dryer, and times that I am available for service. However, I have yet to receive a call back for a time that "Pete" can come by to take a look at my rattling non-drying dryer. After sending a DNA sample this past weekend, I fear that Pete's Appliance may be a governmental agency spying on all of us (hopefully American and not Russian). This would all be fine if they have an employee that they could send to fix my dryer. If I die, tell my story. The women I have spoken to on the phone are lovely (they may be robots). read more

Pete came by on short notice, assessed the problem for a low rate, and let us know how we could likely swap the part ourselves. He's who we'll call next time. read more

Pete was really responsive over the Yelp app, asked me some questions so he could try to pre-diagnose the problem, which I liked. He was well within his time quote for arrival. Our problem ended up being not as bad as we feared, and Pete was very helpful in explaining the issue and the fix options, giving us flexibility to work within a budget. Would absolutely hire again if we need. read more

I would give Pete's Appliance 10 stars if I could. I cannot recommend him highly enough. After being rejected or blown off by other appliance repair companies (who said they didn't service Samsung refrigerators or ice makers), Peter took on the challenge without hesitation. He quickly and expertly diagnosed the problems with our 2 ice makers. He kept in touch and kept us informed about parts he had to order, and even checked on how things were working after hours and on the weekend. He was diligent, punctual, explained everything clearly, worked quickly, and fixed a problem others said was not fixable. His prices for on-site visit, parts and labor were very fair, and he wouldn't accept final payment until we were certain everything was working 100% properly. And he's just a heck of a nice guy on top of everything. If you need appliance repair, call Peter. I know I won't be calling anyone else from now on. read more

Fantastic. No reason to check any other options. Pete fixed our dryer today. He was the first to respond to my message, had the earliest availability and asked for the lowest price. Not only that he fixed my problem easily, but he also did some extra free maintenance. This is the only place I'm calling from now on. read more

Pete is awesome! Knows his stuff - comes when he says he will and is flexible with timing.

Pete is the man and is fair on prices and knows his appliances. Will tell you if the appliance is even worth fixing and knows what models have typical issues and what not to and what should be fixed. Thanks for coming out at 7pm and on a Saturday read more

Pete came to our condo to fix our squeaking dryer. He was transparent and upfront about the potential cost of the repair depending on the issue. He explained everything, was super quick, and all around a great guy. I'll contact him for any future appliance repairs! read more

Of the gazillion repair people I have come across in my short life no one has been a more honest repairman than Peter. I was about to buy a new dryer spending $400+ when Peter happened. My 3 year old dryer which I had given up for dead magically came back to life and started working as if nothing had happened. Wow. Peter. He is the magician. And his fee is simply unbeatable. This repair was several times cheaper AND easier than scheduling a new appliance delivery from any big box store. Thanks Pete. read more

Pete comes across as a dependable, honest dude which is exactly what you're looking for with an appliance repair guy. Over the course of about two weeks we had a dishwasher, oven, and laundry machine all fail in our apartment. He came the following day to evaluate the appliances and was very upfront with us: He could fix our appliances but, given their age (16+ years), they were bound to fail for other reasons every couple of months. He recommended we simply buy all new appliances, even though he made significantly less money with that diagnosis. You want someone who will tell you exactly what you need done, even if it isn't in their best interest. Pete is that guy. read more

I'm giving Pete 5 stars with a caveat. I never actually used his service. But he listened to my problem, helped me trouble shoot it, and determine that fixing it would be more than the appliance was worth. So he was honest and helpful. I will use him if I have an appliance that needs attention. read more