I've visited this shop several times with the intention of both buying and selling, and unfortunately my experiences have been consistently underwhelming. On the selling side, offers tend to come in well below what I would consider reasonable resale value. For example, I've brought in multi-disc sets from the same artist and received offers that were essentially equivalent to a single item. The pricing approach seems to rely on the lowest online listings, with an additional steep reduction, which doesn't reflect condition or collector value very well. I've also had to point out when items were collector's editions or higher-value formats (such as steelbook 4K releases) just to receive a more appropriate offer. That process feels inconsistent and puts the burden on the customer. Customer service has been mixed at best. Interactions can come across as dismissive rather than helpful, and responses like "you don't have to accept the offer" don't do much to build trust during a transaction. I understand resale shops need margin to operate, but there's a balance between that and offering fair, transparent pricing along with a welcoming experience. Based on multiple visits, this location hasn't quite found that balance. read more

I'm a long time customer. Do not go to sell or trade. The guy in charge of sale and trade of items is arrogant and will only insult your intelligence with his attitude and offers. It used to be better. Go to McKay's or Grimey's for sale or trade. Both also have better selections. If you go they've got a decent music selection and the guys up front are cool. read more

Great store!!! Always a great place to spend too much money. Second visit, was going to spend some money, picked a bunch of comics off the wall, asked for a slight price break, counter gal said she couldn't help with that, I asked her to contact the manager for assistance, she told me it was his day off, and she didn't want to bother him. I put some comics back, only bought a few. Do better customer service, I'd have spent MUCH MORE if I wasn't treated like I was bothering. read more

I have been to The Great Escape. Unfortunately this one is nothing like the one I remember 20 years ago. Shame. Different city and lay out. Also, the smell was mildew and I'm sorry to say that's not a smell I want to bring in my home. read more

Pls send me a apAppraisal for this Michael Jordan it's a 10 Jem give message idea what I've got may come see you only 1hour from you read more

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This place is like a time capsule!! Lots of vinyls, comics, toys, and all sorts of fun classic items!! Highly recommend checking this place out!! read more

I often go to The Great Escape stores in Nashville and Louisville, KY. I enjoy the old magazines and comic books especially. I was in this store a few days ago and liked it. It had been fixed up and looks great. There are also many collectors' pottery items on display which is different from the other stores. The owners of The Great Escape stores are local. I will be back. read more

Wanted to buy a record player for my grandmother for Christmas. They had one for like $60, but looked a little worn. I asked the employees if I could plug it in to make sure everything worked on it, and they said "ya, we don't do that" lol. Guess they're out there selling broken merchandise ‍‍‍ read more

Love this place. Probably the first Vinyl store that I've been to with a real nice vibe. Nice and comfortable and they even had comic books which I haven't seen in years. They also had a nice variety of collectibles for sale too (Marvel, DC, Street Fighter etc) And the stag. Is real down to earth we spoke about vinyls for quite some time! read more

Good shop with a tight selection and variety of records. Well organized too, you can quickly peruse or dig deep.