Zero STARS... This place is a complete scam. I ordered a birthday cake and even paid extra for faster shipping, and it still showed up three days late. By the time it arrived, the celebration was already over, so that was a waste. The cake itself was honestly embarrassing. It came damaged and smeared. On top of that, the packaging didn't look sanitary. It was wrapped in cheap cellophane like it came out of someone's basement kitchen, not a professional bakery. I reached out about a refund and got nothing. No response, no follow-up, nothing. Apparently once they have your money, customer service disappears. At this point, I guess I'll just go ahead and dispute it with my bank since that seems like the only way I'll ever see my money again. Funny how that works. :) If you're thinking about ordering from here, JUST DON'T. It's not worth the money, the time, or the disappointment. read more

The Great Cookie - Bakeries Near Me - Temple Hills, Maryland

Iverson Cookies/The Great Cookie has been a DC area staple for decades. It's been a while since I've been here, but it felt like a review is long overdue. So I took it upon myself to stop by & get some cookies for myself and my parents before I departed for IL a few weeks ago. The ever so popular cookie flavor there is the prized Snickerdoodle cookies. So, of course, I took it upon myself to order a few. I ordered about 8 cookies for $5 or $10 (apparently, they do not allow ordering by the half dozen nor dozen, but by the eights. Such as 8, 16, etc ). I was a bit judgy & hesitant because the cookies were almost razor thin, and I was used to thicker, regular sized cookies. But as soon as I took a bite, I was shook haha they were so moist, soft, and delightful. Crunchy exterior but the right amount of crunch that it doesn't take away from the softness/moisture. The right amount of sugar and cinnamon. I think what makes this different from other Snickerdoodle cookies is perhaps the thinness and (I THINK, I could be wrong) the possible shortening base. They were so good, I decided not to be selfish and go back in to order my parents some to try I will say since it's been a while since I've been to Iverson Cookies, I got a bit lost because I could not find an entrance point (I'll be honest: I forgot haha ). The entrance point is between Mama Lucia and Chipotle. If you have bad eye vision like me, you'll have to walk up closer to notice. On Yelp and the physical establishment, it's listed as "The Great Cookie." On Google Maps, it's listed as Iverson Cookies. There's plenty of parking. The best way to get there is to drive or Uber. I am unsure if one can Metro there. read more

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WARNING! DO NOT ORDER COOKIES FROM THIS BUSINESS!! I ordered a photo cookie cake for my daughter's Sweet 16 birthday. It arrived damaged and smeared, and I contacted the business immediately. I was hoping to get another one delivered by the time her birthday came. No response. Contacted again the following day, again no response. I have contacted them five times and the business is ghosting me. I ended up having to purchase a cake from somewhere else so that she would have a birthday cake. The business never offered to replace the cake or refund my money. Just no response at all. Took my $70 and ran. It's despicable to me that it's acceptable to run a business this way. read more

Normally a trusted staple, but we were disappointed at our last visit. The quality of the Snickerdoodle was not there. It was VERY thin and not the normal cookie texture or look. Missing the mix of crisp edges and chewy center. The taste wasn't 100% either. Please go back to your original cookie taste and texture. There is competition so please don't lose your position as the historical GOAT. read more

Order a custom order cookie cake and it came so destroyed you couldn't even read it. The packaging was terrible and not cold packed in anyway. read more

The Great Cookie - Cookie cake - Bakeries Near Me - Temple Hills, Maryland

Ordered the $10 bag. Cookies are amazing. Very fast. Can be warmed or serviced regular. Wish I could order these too.

The snickerdoodles were alright...a little on the small side. The chocolate chip with pecan cookie was delish and perfectly chewy with crunchy sweet pecans on top. Yummy! read more

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The Great cookie is the perfect name for this cookie company. This is not by any chance my first time trying these cookies. I found them last year at the Prince George's Mall at a little kiosk. This kiosk has great walnut and chocolate chip, but the snicker doodles needed more love. So the joinery began. Someone that worked at the Prince George's mall told me the best snicker doodles are at the IVERSON Mall. She said only walk in and walk out. Don't linger. So my mission has been for a year to stop though the IVERSON Mall and grab some cookies. Now every time I'm in the area I get close, but there's always some interesting looking characters coming in and out so I've tried the Bojangles outside the mall once or twice, but never ventured into the mall. I finally made it in and found out why! The mall isn't much to look at, but the cookies are right there inside the door. The cookies were being made fresh and they tasted great. The woman at the counter taking my money didn't understand English which was a little off putting, but I speak a little Spanglish so I spoke my peace. I got snickerdoodle, Chocolate chip, and my favorite chocolate chip with walnuts. All of them were great, but the snickerdoodles were the bet they had come out of the oven while I stood in line. read more

The Great Cookie - Bakeries Near Me - Temple Hills, Maryland

~ ‍.. Excuse me ! Can I say something ?!?... Listen family ! .. It's some places in this world where you go and ONLY order a specific thing. And the snicker doodles are just that at this place. I'm putting these up against ANY snicker doodle cookies you've ever tasted. If your from the DMV ( hopefully you're from D.C ) you know about Iverson Mall Snicker doodles. Must have ! They always come out fresh because the demand is so high. Not that big, but the taste makes up for it. Yesterday I got 2 $30.00 boxes as you can see in the pictures . They also have $20.00, $40.00 boxes .. $10.00 bags, random cup sizes or you can just order by the pound. The other type of cookies are good to. But not GREAT. Just trust the monster & order the snicker doodles. Located inside the mall, but it's right by the entrance as soon as you enter. Mite be a line, but they move like Chick-fil-a lines. So no hassle with that. Takes cash & card. Enjoy. #TeamDiesel4Evaaa read more

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Discrimination!!! On Saturday August 19, 2023, myself, my sister, niece and my son were patrons at this cookie shop. We bought and paid for our cookies like everything else we'd shopped for inside the mall. Out of nowhere we were accused by management of stealing cookies. Apparently, the manager thought he saw my sister on camera passing the cookies back on camera. This could have been further from the truth. After mall security got involved, we were vindicated, and management refused to apologize to us. Even after reviewing the footage several times and saw that no crime was committed. I was appalled by the accusation from this foreigner that I or my sister would attempt to steal anything especially in front of our black children. I will never patron this cookie shop or this mall ever again!!! I highly discourage anyone from investing in a business that could treat paying customers with such disrespect! And still NEVER offered an apology and refused us a refund! read more

The Great Cookie - Bakeries Near Me - Temple Hills, Maryland

Absolutely awful packaging. My cookies came all crumbled. Paid over $50.00. will never purchase again

Whenever I am in town, I make my way to The Great Cookie for about a pound of the sugary goodness they dish out in the form of their infamous snickerdoodle cookie. There's no better cookie in the world. I love cookies and I've been around the proverbial cookie block if you will. All other cookie spots pale in comparison. Now, it's true that the location leaves much to be desired. Patrons of Iverson Mall are often asked if they value their lives. The cookies are good enough to get caught up in a drive-by and not even be mad about it. This particular visit was special because I placed an online order that I was nervous about. Given how ratchet it is, I was worried my order wouldn't arrive on time because it had special delivery instructions for a party. I ordered a week in advance and my order arrived on time. Guests were elated and I was the life of said party because I'm amazing enough to order snickerdoodles from The Great Cookie for this event. I will always recommend this bakery and all its wizardry because there is clearly a fairy godmother in the back with the hand of God on her feet as she places them into that batter. Oh and every other cookie they have is ridiculously large, soft and delectable. read more

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Young... Wholetime, I was sitting in my house and I started craving some dessert like a mug. I looked in the fridge and it was guh. I was blown like ionno what. So, I was like... let me go out murrland (even though I'm already out murrland) and get me some of them bomb cookies. I went out Iverson in some Adidas slippers. I wasn't trynna holla at no youngins or nuffin. I went smack to the cookie joint. I told the carryout lady gimma like 6 of them joints. I had bout 4 snickerdoodles and 2 chocolate chip cashews. They hit my head for like $7, but them joint was vicious, slim... read more

The Great Cookie - Chocolate cup pecan. (The snickerdoodles didn't last for the pic. RIP) - Bakeries Near Me - Temple Hills, Maryland

So I got a little home sick and decided to see if my favorite cookie place could send me a couple of boxes of those Snicker doodle cookies. I called and spoke to one of the owners who was very nice and helpful with my request. I got my order within a couple of days and my God the cookies were fresh like they are in store. I promise you will never find a better cookie than the Great Cookie at Iverson Mall. read more

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Fresh every time. I haven't been here in years but I had to see the changes. I always get the chocolate & walnut cookies. Oh so delectable. Glad to see my childhood cookie place is still here! read more

The Great Cookie - Bakeries Near Me - Temple Hills, Maryland

Amazing cookies for the price. They were freshly baked and just wonderful. I absolutely love the chocolate chip and double fudge cookies.

Cookie was delivered in perfect shape on the right date. I didn't get to try it but according to our daughter spending her first birthday away from home and her friends she was able to share with, it was a hit! read more

The snickerdoodles are good however the older asian lady has the worst customer service EVER. They do have the boxes but she wouldnt explain how the boxes work. I ask for a pound and she just pointed at these boxes like I work there and was supposed to figure it out on my own. Asked again and this time it was accompanied by a rude face as well. Even though I like the cookies, I cant stand the way she talks to customers. Stand for something. Cant let them talk to us rudely in our own neighborhood stores. Sorry. read more

The cookies are amazing however, the website states they close at 7pm. arrived at 6:30pm and they were already closed! they need to update their website & close at the appropriate time which is 7pm!!! IVERSON MALL read more

I don't support any business that doesn't have consistency. Nor any business that doesn't accommodate their areas predominate language. There is no reason the teller taking your money can't understand you nor is it any reason the management understands their worker(Latin) language moreso than their clientele. Poorly managed business that doesn't value your dollar. Support another business elsewhere read more

The Great Cookie - Bakeries Near Me - Temple Hills, Maryland

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I ordered a cookie cake from them a week ago, to be delivered on the 28th of March, for my birthday on the 29th. The options they provide are 2 day priority shipping or 1 day priority shipping, presumably in order to keep the product fresh. USPS failed to deliver by the promised date even though tracking shows that The Great Cookie shipped it quite early on the the day they were supposed to (the 26th). I received it on the 30th, late for my birthday. Disappointing, right? Well, I emailed The Great Cookie to ask for a refund on the shipping cost itself (after all, the 2-day shipping wasn't honored. Not TGC's fault but who else am I going to ask?), and in just 15 minutes they responded and provided the shipping refund, way sooner than they could've gotten such a refund from USPS in turn. Not only that, but the cookie cake kept incredibly well. Even though it was in transit 2 days longer than anticipated, it tasted exactly like I remember from my childhood. Excellent product and excellent service, what more can you ask for to give five stars? read more

Literally leaving Bethesda Maryland in rush hour to get me and Snickerdoodles. Been going here for years and need some today. Craving is so bad that the traffic is worth it. read more

I grew up on this place but Heavens Bakery is better to me now. I never appreciated the customer service here as well.

I do not come to Iverson Mall to shop. I ONLY come here for this amazing cookie shop. So I decided to treat myself to something sweet and I had a craving for snickerdoodle cookies so of course the first place that comes to mind is "The Great Cookie" inside Iverson Mall in Temple Hills, Maryland. This place is by far the best place to get a variety of cookies (all very good which I have tried), although location is in a sketchy neighborhood. They also sale ICEE's, different flavor lemonade and bottle juice and soda drinks. I highly recommend this place for the snickerdoodle cookies and if you're passing by and want something sweet on your way home. Beware you might eat them all before you get home. I sure did lol. read more

The great cookie is NOT great. Ordered a cookie for my college freshman daughter. paid $20 to ship and have it there by Valentine's day. Didn't get delivered. Now I have to chase UPS for a refund of the shipping. Go to someplace more professional, that doesn't live by the guarantees on it's website. read more

Look the cookies are great. If your passing by the mall grab some cookies you will not be disappointed. My family has been getting cookies from here for years read more

Wifey had me stop up Iverson to get 1/2 lb of snicker doodles. Man, I ate 3 before & even made it back to the car. Good luck on any making it home. #bloodsugargonnabe2000 #dontgivemenolipwoman #hillcrestheights #24thavecrew read more

Literally the B E S T snicker doodles you will EVER eat!! All of their cookies are delicious, but the snicker doodle seems to be the crowd favorite, and rightfully so. The location isn't the best, but well worth it. read more

Incredible snickerdoodles. It's easiest to bring cash - if you need to use a card, come prepared with your ID. Well worth the trip into the mall! read more

I ordered a custom cookie to be delivered on my boyfriend's last day of work. Ordered on 7/22 to be delivered on 7/28. I gave very specific delivery details since this is a school. They charged me $20 for shipping with a total of $54.68 for a cookie. They charged my account and NEVER DELIVERED THE COOKIE. Still waiting for my money to be refunded and overall a really big disappointment on what was supposed to be a big celebration for my loved one. Very unprofessional customer service as they have yet to return calls or contact me for my refund. read more

Love this place. I don't come here to shop...I ONLY come to get Snickerdoodle cookies. They are addicting luckily I don't live close. One time I came from home 40 minutes away just for snickerdoodles!!! I was happy going home though! read more

I'm not a cookie person. I just moved to MD and wanted to find out what the mall had to offer. Passed by this vendor and for some reason the SNICKERDOODLES just looked GOOD so I went home and I could not get the vision of these cookies off my mind. So two weeks from then i had to get batteries put into my watches at King's Jewelery he put in 6 watch batteries in 5 MINS and he is very reasonable he has my business; and I strolled on around the corner and got 2 snickerdoodles just in case they were nasty I would not be out of alot of money. MAN I"M ADDICTED I dream of SNICKERDOODLES my office will be getting a BUCKET of THESE when they behave or I may just keep the bucket for myself, how about that. They were SOFT & BUTTERY oh I want to cry. I've found the BEST FOOD comes at Places you would never think would offer the BEST FOOD who knew little IVERSON MALL had the BEST SNICKERDOODLES COOKIES in the area; they've turned an anti-cookie person into a cookie monster. YOU have got to try them read more