Great service, selection and prices. Every time I visit a location it is consistent with a huge…read moreselection of what I am searching tor

BETTER BRANDS BUT STILL NEEDS WORK!…read more I usually don't frequent Shoe Dept stores because they are usually small and stocked with lesser brands. As I was walking through the store today, this store caught my eye because it was huge and looked like a real store. I walked inside and I notice that this is a new store. It is very large and stocked with a nice selection of shoes for the entire family. Upon closer inspection, I noticed that they are carrying more familiar brands such as Clarks, Merrill and Chaco. Chaco is a great brand that specializes in sport sandals that usually start at $100 in other stores. Here, they were significantly less. I also noticed that this store carried a great selection of western books that were genuine leather and from nationally recognized brands. What?? I am so pleased that they are increasing quality and options for women. Although I don't shop at Shoe Dept, this store is definitely causing me to reconsider doing so. 5/4/15 I stopped in today to get a closer look at their sport sandals for men. While in the store, I noticed that they only put one shoe in the box. I realize that this is a part of their theft prevention strategy but it just screams "We don't trust you" and that is never a good feeling. It also makes it difficult to help yourself when you have to rely on the employees to get every shoe you want to try on. This was totally annoying.. They don't have a ladies room which is insane because any store of this size that carries women's shoes, should have a public rest room. Just remember to handle your business prior to entering. I am really feeling a 2.5 right now, but due to the quality options, I will stick with my 3 star rating.

Every time I shop at this store, the staff is always very friendly and knowledgeable. They have a…read moregreat selection that appeals to me. I'm always finding shoes, boots and sandals that I can't find anywhere else.

Sorry readers, just a bit miffed. How flipping rude are these people? Called to ask if they were…read moreopen for business (due to Covid 19) and the internet had them listed as "closed" after opening hours. He replied "We never closed". In an effort to let them know of a problem on the internet that could effect their sales, I said "the internet said you were closed so I wanted to check". Interrupting me mid sentence he said "the internet says we open at 10am". While looking directly at the newly refreshed web page that differed, I attempted to explain further, but INTERRUPTING AGAIN, he said "we open at 10am". This guy needs to be schooled on proper phone etiquette when dealing with customers, much less with other human beings. If their in-store service rivals their phone rudeness, I will be going elsewhere and informing everyone else in every form of social media available to do the same.

I didn't expect to go shoe shopping on this trip, but we had a few minutes to kill and my friend…read morementioned this place more than a couple of times. She said that you can really find some great deals. I guess it depends on the day that you go. They have a fairly large selection, but I wasn't blown away by their prices. Supposedly, it's better to go during the middle of the week, right after they have just put out new stock. That's not to say you can't find something for a good price. I pondered over a few pairs of shoes and a couple of pairs of flip flops before ultimately deciding to walk out empty handed. If you're in the area, it's worth checking out. If you're in the market for shoes, that is.

Looked like there could be some interesting options, but I was looking for toddler shoes. They…read moreonly had maybe 50 pairs of kids shoes and even then, not in a range of sizes. I might come in again to browse for myself, but I wouldn't be back for kids' items

I was driving through Chattanooga and in need of a pair of waterproof boots. After phoning and…read morehearing of their great selection, I stopped in. Amy waited on me and was so patient while I tried on so many shoes. They had a fantastic assortment of styles and it was hard to make a decision. She was so helpful and patient! I would definitely recommend this store. Great assortment of stylish shoes and I love, love love my boots!!! Mostly women's shoes but I watched my husband looking over the mens shoe selection as well.

Nice store and while some of the salespeople don't really understand how to deal with a complaint,…read morethe manager called and handled the issue perfectly. Store has great shoes.

Really like this place. The service was excellent, they spend a lot of time with each customer…read moremaking sure they get the best shoes for their particular need. Are they the cheapest, no but due to the level of service they give, they are the best. I will return for my next pair, for sure.

My sister's orthopedist sent her here and she was fitted with a pair of outstanding tennis shoes…read morewith inserts. I drove down from Shelbyville (2.5 hours away), got fitted, and bought 2 pairs of excellent running/walking shoes, inserts, lace replacements, and socks. The selection was great, the prices (and selection!) were better than Amazon, and the service was AMAZING! The whole family was helpful, but there was no high pressure selling. Now I just need to drag my husband in for shoes! Lovely experience all around!!!!!!

Fantastic shoes, and great service! You can always depend on a good SAS shoe or sandal for true…read morecomfort!.

So it's not as big and the purse/accessory selection isn't as expansive as my fave DSW by Perimeter…read moreMall, but this one is solid. Searching for work shoes (non slip, black ones of some kind for resto work) and one or two pairs of spring-into-summer shoes, Mom and I seized upon this DSW at Hamilton Place (seriously, in Chattavegas, if you need most things and definitely if you want to go to any "big box" retailers - you need/have to go out to HP). Victory - on the clearance section, which is dicey for a 9 1/2 girl, I found a great pair of suede-y Steve Madden booties that are great with jeans, will be super with dresses and skirts, have a wooden stack heel that goes perfectly with the light beige, tannish color, an extra 30% off. We mulled over a few other potential victims - Nike, Teva and Coach all had cute, cushioned flip flops that I liked but only came in whole sizes and I was right between a 9 and a 10, duh. If you were in the market for heels or cute (but not supportive, so no dice for me) flats and ballet-type shoes, you'll want to check this place out. Good value, good store - DSW wins again.

We walked in the door 15 min before closing time and were immediately approached by and associate,…read morenot offering to help but instead, saying we needed to head to the register and check out. Then they locked the doors 10 min before closing time. If you close at 7:45 don't say you are open until 8pm.

I was looking for some road shoes, and John helped me out!…read more We took our time, I didn't feel rushed making a decision at all, and had a wide array of options without feeling overwhelmed. It was an amazing experience overall, and I got to wear home a great pair of shoes! -Joshua

Back in town for Thanksgiving and we stopped here again. We got several pairs of shoes and some…read moreshirts and some sunglasses. One of the pairs of shoes was even on sale. It was a great value for us and we will definitely be back next time we are in town. Staff was wonderful! Thank you!

Great store. Super helpful staff. Ordered a pair of shoes -…read moreexcellent price. Exactly what I was looking for.

From the owner: For over 50 years, French's has stood for quality, family, and the spirit of the West. What began…read moreas a small-town shoe shop has grown into Tennessee's top destination for premium boots, offering the best brands at unbeatable prices.

Amazing customer service. Wrong size came in mail. Byron nailed it. Said bring box later...He…read moregrabbed me the right size.. I went home with exactly what I needed!! Customer service extraordinary!! Top notch, best shoes for this Spartan!!