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The Golden Leash

1.0 (3 reviews)
Closed • 6:30 am - 12:00 AM (Next day)

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Ask the Community - The Golden Leash

Creature Comforts of Charlotte Pet Sitting - Jack

Creature Comforts of Charlotte Pet Sitting

(26 reviews)

Steele Creek

Mark, Dan, Donna and the team at Creature Comforts are just the BEST dog sitters in Charlotte…read more When we first moved I used another sitter who eventually charged me extra for having an aggressive breed and for having to drive further than he's like to. I realize I am CRAZY for my dogs and since we don't have kids, my two dogs are truly my babies. After finding Mark and his team, we have used them consistently since moving to Charlotte for the last 3 years and they have sat for us typically a week at a time, once a month. I have two large dogs and have them do three visits each day (typically 3 - 30 minute walks). One dog is aggressive and wears a face muzzle on all walks, so first of all I need dog walkers who KNOW what they are doing. They need to pay attention and NOT be on their cell phones while with my dogs. My two dogs are STRONG - so much that even if my elderly parents are staying at my house while I am gone, I STILL have Mark and his team come and walk the dogs because I would worry that the dogs could pull one of my parents down and they might fall or trip. My older dog gets allergy injections and they are trained to do this; they administer daily meds to both dogs and are just so loving. One time we had an emergency situation and had to leave the dog at the vet's office overnight while we went on a trip. Mark went above and beyond and picked up my dog from the vet's office and kept us updated with his aftercare. There is no way we could travel as much as we do without the love and attention the team at Creature Comforts gives our dogs. It is very important for me to trust the people who are in my house while I am away and I completely trust Mark and his team 100% and recommend them to all my friends and family. My dogs just adore them! He sends daily texts and pictures (I'm sure he would send more frequently if you'd like). Sometimes we are in another country and can not receive texts and then he sends me emails! When there have been unfortunate issues like loose stool he always lets me know and cleans up the mess! Between the allergy shots, daily allergy meds, special food that my 12 year old golden-chow mix gets and the special thyroid meds that my overweight shepherd mix gets, they are SO GREAT with administering different medications. I write out detailed instructions and they always get it right. Lastly the prices they charge are very fair. They don't charge me extra for having two dogs. I only have the same three people at my house. If there is anyone new added onto his team, Mark lets me know and I meet them beforehand (and that person gets their own alarm code). I would NEVER use another dog sitting service in Charlotte. Just LOVE THEM!!!!

Dr Wolf & all the staff are always wonderfully attentive and compassionate. We trust them…read morecompletely with our dogs.

Nana's Pet Sitting

Nana's Pet Sitting

(15 reviews)

Sherwood Forest

We LOVE Nana's and have been using them since 2008. Service is consistent and top notch EVERY…read moretime. We come home to very happy dogs who have been cared for and loved while we are out of town. Nana's always leaves hand written notes about the dogs' activities while we are away and she always follows up with us if we forget to let her know we are home (sorry Nana's!). I can leave with the peace of mind that our pets are well cared for while we are away. Thank you Nana's for your oustanding service!

I recently attended a pet first aid seminar presented by Linda Edwards of Nana's Pet Sitting/Pet…read moreFirst Aid and it was a complete waste of time. It was $40 for a two hour class that taught me nothing of value. For instance, one of the topics was what to do if your dog is bitten by a snake. Linda's Answer: Take them to the Emergency Vet. It doesn't take a genius to figure that one out. I also found Linda to be downright rude as well as a poor public speaker. She had no time management and completely lost control of the group on several occasions. At one point another guest asked a question and I gave my input and mentioned that I was a groomer. The guest thanked me for my input and Linda told me that she "lost all respect for me" because I was a groomer and then laughed it off. I realize that groomers do not always have the best reputations however; if I am paying you to attend a class the least you can do is not insult me in front of a room full of people. I will never use her petsitting business or take another one of her classes again.

Charlotte Pups and Pals

Charlotte Pups and Pals

(4 reviews)

Elizabeth

Holy pupperoni I can't believe Charlotte Pups isn't already on yelp, what a huge disservice to all…read moreof us animal owners in Charlotte! I was lucky enough to find Charlotte Pups because my neighbor uses them. We recently adopted our dog and have a great schedule worked out, but my fiance had to travel out of town for a week and he is usually the lunch walker. I called Stephanie at Charlotte pups and IMMEDIATELY knew that this was the right team to have on my dogs side. She refers to your animal as a baby and when I called she apologized for being flustered but when she was walking a client's dog she noticed that the dog had bloody diarrhea. She immediately called the owner and when the owner was not able to leave work immediately they volunteered to take the dog to the vet. Both Stephanie and Leah were there just to make sure the little pup was alright. Talk about service, my gosh. An added bonus is that their website is super easy to use and schedule on. You can pick how long you want them to visit for, if you want them to walk/feed/play, what hours to visit, etc. They also do overnight stays and offer to water plants, raise blinds, turn on alarms, rotate the lights, etc. But the best part is they check in with you after every visit. You get a little text letting you know how it went, if your animal used the bathroom, and sometimes even a picture! I wish my fiance provided that quality of service, haha! Overall I am so glad to have found the Charlotte Pups team. They are a true pleasure to work with and love animals - what more could you ask for?

Have been a client for nearly 5 years and until recently have always had a 5 star+ experience. The…read moreowners who started this business were fantastic, friendly, client and pet focused. Last year they sold the business to the current owner who has run things down hill. She is a curt and abrasive communicator. It is clear she feels she has plenty of clients and doesn't need you or your pet. The final straw for us was her cancelling a reservation for Memorial Day one week out, a reservation made almost 2 months in advance, leaving us to scramble to find new care. Not reliable and not professional so I highly recommend that you spend your money elsewhere for better care. Honestly I really am very sad to see what has happened to the good name the original owners created and even more disappointed to have to write this review but do feel that others need to know. Updating because the response is sadly a blatant lie as the last text message string received from the owner said "If something comes up we will have to go ahead with visits without meeting the pups," so there was no warning that rescheduling a visit days in advance is a "cancellation" nor a phone call or text message before sending a very confusing system generated cancellation of our visits one week out from the busy holiday weekend. Yet another reason to stay away. If you can't be honest or even pick up the phone to tell a client you are canceling on them and why, your service is severely lacking.

Queen City Pet Sitting

Queen City Pet Sitting

(47 reviews)

My first experience with Queen City Pet Sitting (and actually with any pet sitting company) was…read moreexcellent. Aaron was timely, communicative, and professional. He sent thorough updates of every visit and lots of photos. My kitty seemed to be well cared for and all was in order upon our return. I will use them again in the future.

I must say I am disappointed, I'm glad I didn't leave a review the first time and waited being that…read moreI was using them for my military leave. I've worked with them for a while now, but I feel with this incident only proved my point. They didn't fulfill their promise by providing compassionate care and a trusted professional. My doggie, Benny is known to resource guard his pen, which was communicated and discussed on how to handle it. (So I thought). Each time I was provided by a "trusted" professional they had no experience with small dogs or dogs who resource guard, (per my conversations with each sitter), which per their company they claim to match sitters that work best with each pet. Personally, I feel their sitters are not trained and have no experience with all dogs especially this last sitter Brian. He didn't listen, I was a little uncomfortable due to the fact they placed me with him last minute and didn't tell me the other sitter canceled until days that I had to leave the state (last sitter still has my key card smh), so I had no choice. I get it most of these sitters are doing this for a side hustle and I understand safety b/c I don't want anyone to get hurt. But a sitter with resource guarding experience should have been placed with Benny. Each sitter I have told them about Benny's resource guarding and each time they disregarded what I say and tell them he's too aggressive with his pen, which I have already discussed with them about so I don't understand why these sitters would be placed with us. In addition, when I spoke with you all, I was told after the 2nd or 3rd sitter he was doing that not knowing it until it started getting worse. You stated, "they probably didn't tell you because they didn't want to worry you" No transparency at all, that should have been told to me at the very beginning so it could have been fixed. Upon further review via video, the sitter (Brian) did not have experience and mishandled my baby. Picking him up from his pen knowing I told you how he is with it and him almost getting dropped (knowing I told him how to walk him into his pen, he chose not to listen) followed by him using gloves to handle him, what kind of person does that? This is Benny's first time meeting this man and he is doing that, when you meet anyone you have to give them time to warm up to you, which he did not do. There was no care from that man and Shawna didn't care either when I expressed my feelings. I should make a report for y'all's negligence knowing I'm out of town and y'all can't take care of him. But it's ok. As Shawna stated "we have no sitters" I wonder what she would have done if I didn't have anyone to stop by? Just cruel and complete bs. Do better. If y'all were so trained you should've stepped in to care for my baby but you didn't. I feel I've been loyal and given y'all my hard earned money and this is how y'all treat Benny? I didn't see any aggression when my friend stopped by per the picture. Luckily I had my friend come by and take care of my dog but if it wasn't for her and my faith in God coming through Benny would have been without food, water and a place to relieve himself for a day in a half while I'm out of town. Again Complete bs, never again! The invoice will be paid as soooon as I get back to Charlotte!

The Golden Leash - dogwalkers - Updated November 2026

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