Edited to reply to the "business": The only reason Tripp won his suit against me, is because he…read moresued me person to person. The reason I lost my countersuit was because I sued Tripp back, when I should have sued Labpups.com LLC instead for the false advertisement that led to the purchase of a dog that gave me hell for the last year, before having to be rehomed due to detrimental behaviors with my other animals and young children. It was a technicality that Tripp played all too well with his court room experience. The judge stated for the record (which I can provide proof of), that I do indeed have a case against Labpups.com LLC for the issues I've stated, so do with that as you wish. Please heed my warning on not doing business with these people, as I should have done myself from the multitude of bad reviews dating back even before mine (some going as far as a decade ago). Thank you for reading. -------- I had a very troubling experience with LabPups.com LLC and Tripp Wood Jr. and I strongly urge anyone considering this company to proceed with extreme caution. I would not recommend this breeder based on my experience. I was sold a puppy at around "7" weeks old, while federal guidelines recommend 8 weeks minimum for separating a puppy from its litter, and in hindsight I believe the timing may have contributed to some of the issues I experienced. The dog was advertised as an "AKC non-hyper family" dog, but that description did not match reality at all. My dog was extremely high-energy, difficult to manage, and nowhere near the calm, family-friendly temperament that was promised. It felt very misleading compared to what I was told before bringing him home. Raising a puppy always requires effort, but this went far beyond normal expectations and made the transition much more challenging than it should have been. This being said, Tripp Jr. offered a board and train 3-week program. While my dog was in their care for the program, my dog returned with injuries that were not communicated to me at any point during the training process. This was extremely upsetting, and I will be attaching photo documentation so others can see exactly what I observed upon my dog's return. In addition to that, the training itself fell far short of what was represented. Based on my experience, the results did not meet reasonable expectations and did not align with the agreement that was discussed beforehand. Within a month he was back to prior behaviors, if not worse than before. I would also strongly recommend that any business dealings be handled directly through the LLC with clear written agreements and documented terms. Based on my experience, it's important to avoid informal arrangements or side agreements with individuals and to keep everything structured, documented, and transparent from the start. When going to court, it's easy to deflect blame to the LLC instead of the individual, as I unfortunately learned myself today. Because of these concerns, I encourage others to do thorough research before moving forward. You can search publicly available records here and just search "Tripp Wood" where you'll see results of litigation on both the father and son that run this business: https://portal-nc.tylertech.cloud/Portal/Home (spoiler alert, not the first time they've been to court!) I recommend asking detailed questions, getting everything in writing, and carefully evaluating whether this company is the right fit before trusting them with an addition to your family, or any level of obedience training.

DO NOT trust Tripp Wood…read more Tripp advertised and sold us a "Brindle" Chocolate Lab for $4,500 -- a $2,000 premium over his standard $2,500 price. The dog we received is a standard Chocolate Lab. He does not have a speck of brindle coloring. When I asked Tripp to refund the $2,000 premium we paid for a characteristic the dog simply does not have, his response was: "You don't set my prices. How about you man up and accept responsibility for your own decisions?" That response says a lot about how he handles a legitimate customer complaint. Tripp has suggested returning/replacing the dog or providing another puppy. Neither resolves the issue. We love our dog and are not returning him, and a replacement would involve substantial additional travel and medical expenses. We also already own three Labs and cannot simply add another dog. The solution was straightforward: refund the $2,000 premium charged for the advertised brindle coat that we did not receive. Tripp refused to do so and told me he did not have the money to refund it. I've attached photos so people can judge for themselves: one showing an example of an actual brindle coat and one showing the Chocolate Lab we received. We paid $4,500 based on how this puppy was represented. Had he been accurately represented as a standard Chocolate Lab, we would not have paid the $2,000 premium. Based on our experience, I would not trust Tripp Wood when purchasing a puppy. --- UPDATE: In his response, Tripp attempts to explain Milo's appearance by claiming that brindle markings can change in "intensity, coverage, and visibility" as a dog ages. That completely misses the issue. Milo was never brindle. Embark Veterinary reviewed photographs of Milo both as a puppy and as he appears today. Their team stated that Milo "appears not to be brindle (currently or in the very cute puppy picture)" and explained that what was visible in his puppy coat was "what breeders call fever coat," an anomaly at birth that disappears as the puppy's normal coat grows in. So whether a genuine brindle coat can change with age is beside the point. According to Embark's review, Milo wasn't a brindle puppy whose markings later disappeared. He had fever coat and was never brindle. Also troubling is Tripp's reference to a supposed "pre-sale FAQ" explaining these coat changes. That FAQ language was added to his website AFTER I contacted him about Milo and raised this issue. It was not a disclosure provided to us before the sale. I have documentation of this. We paid $4,500 -- a $2,000 premium over his normal $2,500 price -- specifically because Milo was represented and sold as a Brindle Chocolate Lab. Once it became clear that he was not brindle, we asked Tripp to refund only that $2,000 premium. He refused. Returning a dog who had become part of our family or accepting another puppy does not correct the original transaction. We paid a $2,000 premium for a brindle dog. Embark's assessment is that Milo was never brindle. ___ Update, Since Tripp keeps changing his response: Tripp is correct that we previously purchased three Labs from him. That history is precisely why this experience has been so disappointing. We trusted him based on those previous purchases. Rather than supporting his position, our history demonstrates that we were satisfied repeat customers who had no reason to manufacture a complaint. We raised this issue because this transaction was different: Milo was specifically represented and sold as brindle at a substantial premium, and Embark subsequently concluded that he IS NOT brindle even in his puppy photograph. Everyone can see he is NOT Brindle. Dishonest people will be dishonest. Tripp and Tripper are perfect examples of that. The apple doesn't fall far from the tree.

Was disappointed but they made it right. Probably a mis-communication on the service. But, it's…read morefixed now. Thanks! Woof Woof!

Maddie absolutely loves her "spa" time here and she looks great after her visits. She recognizes…read moreWGB&G when we arrive to drop her off. She gets out of the car with an excited look on her face and runs right to the door. We love this place.

I have an 8 year old cocker spaniel and a 1 year old cocker spaniel. I'm very well versed in…read moredifferent groomers and I must say this has been my favorite spot to take my pups. 1st they do an excellent job cutting their hair. I've tried doing it myself and you couldn't pay me to do it again! 2nd, their customer service is wonderful. The groomers come out to greet my dogs and when I pick them up they tell me how each of them did. I truly want these progress reports! I appreciate the extra time they give me. I will be so sad to move again this summer, as this has been my favorite place to go.

First time and was not a great experience. I messaged this salon on ig letting them know we were…read morenew to the area and was looking for a new grooming place. When I got to his appointment they told me he wasn't booked with a groomer but just with a washer and that they didn't do full facial cuts which is not what I said I needed. I then asked the person at the front how long would the service be and her response was "we are slammed today so if you're in a hurry today's not the day" (I later found out this person was the owner ‍) but the worst experience was when I picked my dog up and mid way on our last idea home i saw blood on my back seats. I pulled over and saw his paw pad had been injured and they failed to let me know. I can tell they tried to stop the bleeding because it was chalky. Needless to say I got a full refund but very upset about the lack of communication and honesty.

I loved how well Alpha Dog Salon groomed my babies. They listened carefully to my requests and I…read morecouldn't have been happier with how they both turned out! Katie, Elizabeth, and Hayden work together to provide a safe and calm place for my nervous pups to get groomed. I highly recommend Alpha Dog Salon!

Katie does such an awesome job on our dog! Bella is not the easiest dog to work with but not a…read moreproblem for Katie. Great grooming is an art form and she is a master. We highly recommend Alpha Dog Salon!

Haircut was fine. The frustrating part is as that I scheduled as a medium haired dog. My dog was…read morechanged to long hair, and a nail grinding was added to his services. No one discussed these with me or mentioned the change. So the cost was $21 more than intended. If someone books incorrectly, or you want to add services they don't book, you should contact them or address it at drop off. I can't trust a grooming place that can't have open communication.

I used to take my dog here all of the time. Always tipped extremely well. The service is now…read moreterrible. This is the fourth time I've tried to make an appointment for my dog and the website constantly shows availability but won't let me make an appointment. When I call and try to make an appointment there is always an excuse. It's as if they don't want business or are discriminating against certain customers. I am officially done with Tazzy and Boo and will be taking my dog somewhere else. Sad to see a business that I once admired and respected go down the drain like this.

I almost don't want to let the secret out about this place because we love it so much. We used what…read moreis now called Pet Friendly (I think) and they did an amazing job! Our Shepard was in ROUGH shape. We live near water and she hasn't been groomed in over 4 months. She came home looking 10 pounds lighter and so happy. You know when you pick up your dog and you just know they have been treated well. That is this place 20/10 would recommend!!!

This was my first time using ENV, and I am very impressed with the groomer, Nickie. My dog's…read moregrooming was on point, and that says a lot for a 1st time visit.

Went and got my dog's nails trimmed again and asked about scheduling a bath the following week. The…read moreowner trusted that I'd show up for the bath and didn't charge me separately for the nail trim as that is usually included with baths. I liked their honesty a lot. When I took my pup to get her bath the next week, they said it'd be about an hour and a half and they called me exactly an hour and a half later. My dog was very soft and smelled nice. They were able to get a lot of her under coat off that I could not comb off myself. Gonna keep coming back!

We use Lori's Pet Spa for several reasons…read more Our small dog (longhaired Chihuahua) is older and gets really nervous in many environments where there are too many other dogs. Our previous groomer used to kennel some dogs and let others run loose. Jagger always came home shaking in fear. Lori's salon has a residential feeling to it. She also limits the number of dogs in the area. There's also no mixing of large and small breeds. The employees act like they honestly love animals. Our dog willingly goes to them (that's a big deal) and comes home happy. The groomers always perform a nice cut on him. They even trim his nails. I recommend Lori's

This was our first visit and we already booked our next visit in September! Jenny was so kind,…read morethoughtful, and professional. She did an incredible job on Tubby!

I heard about Symmetry Pet Grooming from a Friend and I decided to get my two Himalayan cats…read moregroomed! I was happily greeted by Cassandra and Jenny, who assured me they would take great care of my kitties since it was their first time being professionally groomed! I couldn't be happier with the great customer service and beautiful grooming techniques. I would definitely recommend them to all my friends with pets!