I have been taking my dog to Commonwealth AH since I moved to Charlotte 3 years ago, and my cat as…read morewell once when she got sick. I think overall they provide great care and they always seem to know my dog when I bring him in. I did have one of the vets tell me my dog needed a tooth extracted so I had his teeth cleaned to get the extraction done, but another vet performed the cleaning and said they did not need to do an extraction so I wonder if I ended up doing a cleaning before it was actually needed. Overall though I would recommend this vet.

March 25th will forever be a day I remember as my beloved fur baby, Brandy, crossed the rainbow…read morebridge. I want to extend my deepest gratitude to Dr. Lauren Birch and the entire staff at Commonwealth Animal Hospital. From the very beginning, they welcomed Brandy and me into their family, providing exceptional care for her health and boarding needs for over three years. Their dedication and compassion never wavered, even in Brandy's final moments. After her passing, I received the most beautiful card signed by the entire team, which meant the world to me during such a difficult time. I know Brandy felt loved and cared for, and I truly believe she is happy now. If you're looking for the best veterinary care in Charlotte, I wholeheartedly recommend Commonwealth Animal Hospital. Thank you, Dr. Birch and team, for everything! Dr Neal

I want to give kudos to Piper Glen Animal Hospital. We have been taking our dog Jack there since…read morewe moved here two years ago. They have always treated us well but I wanted to write this after my recent experience. Our dog developed a hot spot on his skin. We noticed it one night and the following day, both my wife and I were going to work from home but we had conference calls back to back for most of the day. I called the vet early and they had me take a picture of the area, email it to them, and then told me what was needed to treat. We brought him in later that day and they took care of it in short order at a very reasonable cost. Thank you for the flexibility and great service!

I cannot recommend this vet enough. During one of the hardest moments of our lives, Dr. Williams…read moreshowed extraordinary compassion and humanity. This was an emergency visit for our pet, whose condition had become life-changing and irreversible. Dr. Williams worked through her lunch to ensure our pet did not suffer and was put peacefully to rest. She took the time to explain everything with kindness, patience, and respect, and treated our pet with dignity until the very end. We are deeply grateful for her selflessness and care during such a heartbreaking time. We will never forget the compassion shown to our Piper.

There is always a warm welcome and a caring attitude. These folks love dogs and it is apparent by…read morethe way that they remember their names. As a human I love this place but what matters more is what my dog thinks. My puppy gets so excited when she is dropped off and she runs to the staff with a wagging tale. This says it all as far as this human is concerned!

I rarely bother leaving reviews but I had to for this. Please read this and avoid this place. The…read morepositive reviews must be old My dog is clearly traumatized from being here... whether or not it was the staff or other dogs is uncertain. But she came back limping and whimpering. In the video footage we could see dogs mounting and fighting each other with absolutely no effort from the staff to break it up. My sister also left her dog here during this time and had the same experience. Our normally outgoing dogs are currently whimpering and cowering in the corner reeking of urine. They've never been like this before and I am absolutely disgusted. They've never been like this coming back from any other facility either. Something's going on with this place.. and I sincerely hope people read this and avoid this place at all costs.

I can't say enough about how much the owner, Lucie cares about her clients. I have had some ups and…read moredowns, but she's always right there to make sure they are taken care of. This place is really great.

If the rating is for whether they came and changed the food and water every day, then they get a 5…read more However, if the rating is based on the amount of stress and distress imposed on me as the cat owner, it's a zero. When I interviewed them, they said they would do what was on the list and then sit quietly for 30 minutes and read a book. I suggested they could turn the TV on and they literally said no they did not want to disturb the cats, and sitting quietly would be best for the cats. I got anything but! The person that came completely disrupted the household. First, I had a 6 foot screen that sectioned off a part of the house that I did not want them going through - she literally moved the screen to walk throughout that part of the house!! That was an immediate violation of privacy. Next, she took it upon herself to move my garbage pail out for garbage day. I never asked her to do this, because I can get fined by the HOA for having the pails out overnight. Plus, I did not want her walking through the garage either! Again, another area of the house that should have been kept private. She also went out the back door to put feed in the birdfeeder. This was something she did ask about in the chat, and I was with friends and on reflex I said yes. I immediately regretted saying yes as I realized the cats would be disturbed and also might get out. Honestly, I didn't need that conversation when I was on vacation. Birds are wild and should be fine. It was just way too much. When I returned home, I saw that she moved all of the cat toys to make decorations. Cats are very sensitive to smell. I had a very simple list: change the water, food, and add one cup of litter to the litter robot. Otherwise, I liked their approach to sit quietly to see whether my shy cats might come out. Moving around the house, opening all the doors, had to be disruptive for the cats. I also was extremely worried that one of my cats might slip out the door. She also changed the litter in the litter robot drawer. Again, this was not on her list to do. Now I had to worry about whether she put it back together again correctly, Ironically, she sent me a picture of the litter box, and I noticed that the sand was considerably below the fill line. When I asked about it, she said that she forgot to add litter that day.‍‍ In the end, instead of just coming in the front door and leaving by the front door, she roamed around the entire house, and went through every entry in the house. I was stressed and distressed as to whether things were properly locked, whether a cat would slip out from one or the doors, and I hated the fact that from my cats' perspective, she was everywhere. Finally, they take your key and make a copy of it and keep it. I am so extremely not comfortable with this. Yes, they told me at the interview, but I didn't realize how much it distressed me. So I had to spend the money to get my locks changed. When I provided her this feedback, she said that clients liked that she took initiative and shut down my account. So this review is written for those people that would prefer to have a cat sitter come and just be there for 30 minutes to reassure your cats they are not alone. That's what they told me they would do. If you like somebody to roam around and act on their own initiative in your home, then the service is perfect. I also want to emphasize that nothing was taken and they did an excellent job in posting pictures on the app. For me, it was just that the initiative was way too much.

I want to give a shout out to everyone at Matthews Animal Clinic. I went to have them check to see…read moreif a dog i found had a chip, they were very friendly to me and especially the dog. Giving him treats and interacting with him while they tried to reach the owner. The Vet even agreed to take care of the dog overnight awaiting owner call back This was the first time I was at this vet and it was so obvious how much they care about animals. Thank you for all of the love and care you provided to this dog !

I was referred here by a friend to get my cat groomed. I was actually looking forward to it since…read moremy regular place had closed down. I called to make an appointment, and left a message since you are not able to connect to a live person. The recording said all calls would be returned in one-to-two days. After two days, I called again. Still no call returned. I tried a third and final time and left a message and never got a call returned as promised. It's safe to say that this business is not customer focused and doesn't seem to care about acquiring new clientele. Therefore, I would not recommend this business.

We used Buddy's for the first time and we had an exceptional experience. Our dog's usually come…read morehome really tired and sleep for at least a day from the stress of being boarded, not this time, they were happy and acted completely normal like they had not been boarded at all. This was the best experience for them. When we dropped them off they walked in like they owned the place. They knew it was a safe environment for them. I am very happy with this experience.

I don't think I would ever take my dog here for a few reasons:…read more -The man working in the building could not or would not answer any questions I asked. Apparently, his wife is the only one that knows anything about anything related to the business. With him knowing so little, it scares me that he may not be knowledgeable enough to be left alone in charge of the dogs. -I know dogs pee everywhere. However, this does not mean it is ok for a doggy daycare to reek of pee. It smelled so so badly. It looked dingy too. Im sure your dog would likely smell of pee when you picked him up. I can't say I've ever left my dog at this facility. I can say that after walking in the building and speaking to the man who owns it, I would not consider this as somewhere I would trust with my dog.

I love how--when I tell Pierre (8 yr old Pek-Chihuahua mix) he's "going to Big Red's"--his ears…read moreperk up as head cocks, eyes light, and the last three minutes of our drive there are filled with excited whining--he actually nearly chokes himself on the car leash when I open the car door, leaping from the SUV to race into the building with a huge smile, forgetting all about Mom immediately. HE's gone there for over two years now for daycare twice monthly and many times boarding, and owner Blair knows him well, greeting him by name. I've ALWAYS been treated with respect and professionalism by the staff. He had gone to another local daycare for a couple years prior to that and I didn't return after an unpleasant experience. I personally really like the fact that they understand canine behaviors, and will not allow truly aggressive dogs there, but that all dogs, large and small, can romp and playfully rough-house in canine fashion, with positive supervision. We love Big Red's!

We have used this facility multiple times throughout the year and have never had any issues. Our…read moreenergetic dogs come home calm, sleepy, and quiet. We love that the most pictures on Facebook and Instagram so you can see your pet everyday. Cons: There is a confusion about pickup times displayed on its website versus other forms of communication. After a certain time, they will charge an extra daycare charge after boarding. No cameras to check-in on your pet(s).

I take my baby Mia there and Dr Bryant is awesome. She has gone to her ever since I got her. She is…read morealways so caring while she is checking her to do her yearly and is very thorough.

RRAH continues to exceed my expectations. Took the now 12-year-old Moose in for a general exam,…read morenails, and glands. I got caught in traffic and was 10 minutes late for my appointment. I had called from the road to tell them I was running late, but still, they were even more courteous and tolerant than I expected them to be. This was my first appointment with Dr. Pendleton. She was great. She listened to my concerns, discussed her observations, and recommended a course of treatment that allowed me to make an informed decision about how to move forward. Couldn't be happier.