5 Stars - Highly Recommend! I can't say enough good things…read moreabout Hounds Town in Indian Trail! From the moment we walked in, the staff was incredibly friendly and welcoming. It's clear they truly love what they do and care deeply about every dog that comes through their doors. They took the time to get to know my dog's personality and needs, and I felt completely at ease leaving him in their hands. Their professionalism shines through in everything--from how they communicate with pet parents to how well they manage the dogs. It's such a relief knowing he's in a place where he's not only safe but having a great time too. If you're looking for a doggy daycare or boarding facility that's clean, caring, and run by true dog lovers, this is it!

After our go-to kennel closed its doors, I decided to give Hounds Town a try and, I am so glad I…read moredid! At first, I wasn't sure what to think given the sort of nondescript building and area it sits on but, I needed a place for my girls to stay for 9 days while we went away on vacation and decided to give them a try. I had seen a few negative reviews but, the majority were positive so, one shot is what I figured they deserved. Typically, when my girls come home from a long kennel stay, they look miserable. They typically look like they haven't eaten much and I swear they look at me like I'm a horrible fur mom for leaving them wherever they went. That was totally not the case here. In fact, when the door was opened to let them into the lobby where my son and I were standing to pick them up, they ran to the two employees in the room instead. Not only did they look happy and healthy but, they smelled great (no I didn't request a bath) and all of their bedding had been washed! It was obvious they had eaten well and were happy. When we got home, rather than immediately crashing, they even played a bit and stayed awake for a good bit of time. I will definitely be using Hounds Town in the future for not only kennel needs, but for daycare this summer!

Words cannot express the gratitude I owe Cynthia and her son. They took care of my dog while I had…read moreto be hospitalized for 2 months! I think of Cynthia often of how well my "Nikki was taken care of. Knowing that my dog with Cynthia was the only thing I did not have to worry about. God makes angels and Cynthia is one of them. Thank You, Carol L

I rarely ever give a five star review...but this fine facility and it's owner (a wonderful…read morelady)... deserve it. We were coming from our home in Indiana....Visiting family in Monroe. Weeks prior I had to find a good facility to board our dog....Who did not mind answering my questions. We were only staying 2 to 3 days....Looking at this fine facilities yelp reviews...well let's just say I'm happy the reviews were right on point....when their reviews are honest they can be helpful... The facility was very clean...the owner was very helpful when it came to answering all of our questions and addressing all of our concerns. We even got a video which was wonderful. The price was fair. We even had to leave a day early. She was very gracious and very accommodating. Our Pets treatment was that of a loving atmosphere. We will definitely use Unleashed again.

Such a great experience having my dog groomed here! Their prices are excellent and customer service…read moreis second to none! Plus, they sent my little guy home with the cutest tie We will absolutely be back and recommending this place to everyone! Thank you again!!

I have been coming to Charlotte Kennels since 2001. Great people to deal with and my pups are…read morealways treated with respect and love the minute they walk in the door. If you are looking for a great atmosphere to leave your dogs in while you are away or even if you are just dropping them off for their doggy day care this is the place!

Our dog loves Central Bark. He is always excited to hang out with his human and doggie friends. He…read morehas been going regularly for two years and our experience has been great!

This is place is lovely-our pups love coming here and it is great for us so they have lots of…read moreexercise and entertainment (especially during rainy weather). It is evident they take good care of the animals and we hope others take their fur babies here-highly recommend . Also, groomer, Ashley, is sweet and does such a wonderful job with Mac & Lemon

Toby & Jessie come home hoarse from being so talkative - but happy. The staff goes the extra mile…read moreto make our little ones feel at home. We're on our third visit. It is a bit of a drive - but WELL worth it!!! Toby has anxiety & health issues - staff makes sure he stays as calm as possible. Rooms are great - we have little dogs with HUGE personality! I'd highly recommend bringing your precious pets here!!! That's huge coming from me - I'm very selective!!! The only down side are their hours!!!

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

Thank you for your kindness! This was the first time my dog has received professional grooming…read moreservices. She's a rescue, and very nervous and scared of almost everything, so I was really hesitant. From the moment I called to book an appointment, to when I picked her up, the staff was so kind. As expected, she didn't cooperate very well, but instead of the staff making me feel guilty or shaming my dog, they nicely recommended I talk to my vet about a calming medication to help with the next appointment. Thank you Amanda, and the front desk staff!

Absolutely Horrible Experience. Do Not Take Your Dog Here!…read more We took our puppy to Modern Pet Salon for the first time because we heard they use scissors instead of clippers, which we thought would be gentler. It turned out to be a terrible mistake. We specifically asked them multiple times not to cut too much of her hair, especially since she doesn't like it, but they insisted she had too many tangles and needed a full trim. Not only did they ignore our request, but they cut our puppy twice, both on her ears--areas where there was no tangled hair at all. They even called us during the appointment to say she was bleeding. Later, they claimed it was because she had an ear hematoma and that they had just trimmed it. That was a complete lie. We took her to the vet, who confirmed that the injury was a fresh cut from grooming and not from any medical condition. She did not have a hematoma. They hurt her, and then tried to cover it up. They also asked us to use an old sock to cover the wound, which felt incredibly unprofessional and careless. Since then, our puppy has been extremely uncomfortable. She keeps shaking her head, clearly bothered by her ears, and she has been very sad and withdrawn. This is the first and only time something like this has ever happened to her. I'm beyond disappointed. Not only should they have never charged us for this awful experience, but they should not be handling dogs, especially sensitive breeds like doodles, if they can't do so safely and honestly. I would NEVER recommend this place to anyone. Please protect your pet and take them somewhere else.

DSL is just amazing! Been coming here for over a year since our pup was old enough to attend…read more They are extremely great at communicating for booking day-care or boarding. We've used both - our gal gets a really great workout and a nice playdate on a day-care day. We've also used them multiple times for boarding, and they are affordable, flexible on drop/pick up times, GREAT staff, and our gal always seems so happy & de-stressed after a visit here! They use text for drop & pick up, and it's very easy. Dogs get lots of supervised and structured play time, smaller and younger dogs protected and separated if needed. Great facility!!!!

Can't say enough good things about DSL! They take care of my fur babies as if they were theirs…read more Great customer service and friendly staff.

We used Buddy's for the first time and we had an exceptional experience. Our dog's usually come…read morehome really tired and sleep for at least a day from the stress of being boarded, not this time, they were happy and acted completely normal like they had not been boarded at all. This was the best experience for them. When we dropped them off they walked in like they owned the place. They knew it was a safe environment for them. I am very happy with this experience.

I don't think I would ever take my dog here for a few reasons:…read more -The man working in the building could not or would not answer any questions I asked. Apparently, his wife is the only one that knows anything about anything related to the business. With him knowing so little, it scares me that he may not be knowledgeable enough to be left alone in charge of the dogs. -I know dogs pee everywhere. However, this does not mean it is ok for a doggy daycare to reek of pee. It smelled so so badly. It looked dingy too. Im sure your dog would likely smell of pee when you picked him up. I can't say I've ever left my dog at this facility. I can say that after walking in the building and speaking to the man who owns it, I would not consider this as somewhere I would trust with my dog.

We have used this facility multiple times throughout the year and have never had any issues. Our…read moreenergetic dogs come home calm, sleepy, and quiet. We love that the most pictures on Facebook and Instagram so you can see your pet everyday. Cons: There is a confusion about pickup times displayed on its website versus other forms of communication. After a certain time, they will charge an extra daycare charge after boarding. No cameras to check-in on your pet(s).

I took my 10-month-old puppy, Mack, to this facility for daycare yesterday. When I picked him up, I…read morewas informed that he had some scrapes on his side. I was told that the injuries were minor and were believed to have been caused by Mack bumping into things because he is an exuberant, playful puppy. I was also told that the scrapes had been cleaned and that there was no reason for further treatment. I specifically asked whether Mack had displayed any aggression or behavioral issues while at the facility. Heather, the manager, assured me that he had not and described him as simply being very energetic. The following morning, Mack was clearly not himself. He was lethargic, whiny, and refused to eat. I took him to my veterinarian, who examined him and determined that the wounds were consistent with a dog bite. I immediately attempted to communicate this information to the facility. Unfortunately, rather than addressing my concerns, the facility became defensive. The person I spoke with by phone requested a photograph of Mack's injury. After I provided the photograph, I received an email stating that the injury was "superficial" and did not require treatment. My concern is that the facility failed to accurately identify or communicate the nature of Mack's injuries. Dog bite wounds can appear superficial externally while causing significant underlying soft-tissue damage, which is why I believe this incident should be taken seriously. I am sharing this experience in the hope that other pet owners are aware of what occurred and that the facility takes appropriate steps to prevent similar incidents from happening to other animals. When I attempted to obtain an incident report, as I had been advised to do, I was threatened with a restraining order. I found this response particularly concerning given that I was simply attempting to document what happened to my puppy and obtain information about his care while he was in the facility's custody.

My sweet baby looked and smelled so good after her first visit. We will definitely be back.read more

Bougie Pup salon did a great job on my Yorkie! Her hair was so soft and shiny and she smelled…read moreamazing. The salon is very beautiful inside and they also have great dog products for sale.