This place is nice clean and very friendly, but way too expensive. Look other places you'll find…read moremuch better deals. I give three stars for the friendliness of the staff otherwise they would get a one-star.

I did end up filing a complaint with the BBB - within 24 hrs of me making that complaint I got a…read morecall from Milan and after discussing at length I was given a very fair refunds considering my circumstances. Kudos to them for doing the right thing. I never wanted my service to be totally free and paid for what I was satisfied with but no longer have to pay for what I was not satisfied with.

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

I have been with Laila for almost 10 years. She is absolutely amazing at what she does and is…read morealways very accommodating. I will not let another person touch my brows.

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

The best of everything. Fresh meat you can trust. Friendly environment. It's like a gas station…read morefrom 1960. They put your groceries in the trunk... wonderful service!

Today was my first time at LBDR Salon and Danielle did my cut and color. I'm still giving it 5…read morestars, but the price was twice what I am used to paying, but I got so much more service, attention, and skill than I am used to getting. For the past two years I have been going to a new stylist each time I color my hair and I always leave salons in tears or at least frustration. Danielle joked that we won't have tears today and she was right. Poor planning on my part and I didn't have a sitter and brought my toddler son, and Danielle, Phil, and other clients were patient, kind and entertaining to him. Danielle started the appointment with a full consultation and didn't start cutting until we were on the same page with what I was requesting. She listened to my all my concerns and truly tried the entire appointment to understand me and do what I was asking for. She gave me her full attention, and explained the color process as well as what I needed to do to help restore the health to my hair. Best stylist I've seen in years! Danielle cut, colored my base, highlighted and deep conditioned my hair.

Tl/dr: Too spendy for what it was. And let me preface this by saying I was obnoxiously in an…read moreill-timed work meeting on my phone the entire time. It was ok. I guess I expected better? Quick, efficient, but lacking a couple things I expected... like, she didn't wax my happy trail (included in a full Brazilian usually, right??), and she left me with a bunch of wax stuck in my butt crack. When she was done she tossed the modesty towel onto my crotch and left the room without a word. Which was either considerate, or not? I'm like... are we done, then? Oh, ok. Guess we're done.

I am very happy with my visit here! I mean, I have never had a bikini wax before. If anything,…read moreafter this experience, I don't know why people are so scared of them. Nicole is pleasant. The place is clean. As she told me, anywhere you have a hair she can wax. Scheduling was such a breeze. I actually needed some special accommodations, and she did not make it seem like a burden. I would come back for my future waxing needs!!

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Very clean friendly environment. The prices are reasonable.plus the place is inside a wonderful…read moregym.

EBF never disappoints. The place is very clean and comfortable. My facial was refreshing and my…read moreeyebrows were nicely shaped. Face is very professional and he enjoys giving his customers top notch service.

They asked me to pay for services that were not provided. When I asked about the service skipped,…read morewhich is printed in their flyer, during the service process the nail tech ignored me. The services that were given was not rendered with good energy. When it came time to pay... she says that is not part of this service. How not when it is clearly printed in the brochure you provided me.

all of them are very talented! I love the hours that they are open! I'm very happy with the job…read morethey do! my nails last 3 weeks and I have dip!

Found Debbie, my favorite curly girl stylist at Funké Salon. Such a gorgeous salon with beautiful…read moreart throughout the entire space. The customer service was outstanding with so many personal details and my curly hair is back to being bouncy and beautiful. I'll be back!

Karen and her team are amazing! I wish I could take Karen to Atlanta with me because I have yet to…read morefind anyone who can style my hair as beautifully as she did for years...every time ....Great place Skilled and talented hair designers!

I requested a manicure with lotion or oil for the soak. I did not want my cuticles nipped of my…read morenails filed really recklessly. My nails are beginning to split and peel so I need someone to be considerate of that and I make my request known. You would think a manicurist would know about aging nails and be considerate but not this woman. She was hostile and combative during the entire service even to the point where the receptionist looked at her a couple of times because even she couldn't believe how this woman was acting. Maybe she was a Trump supporter because that's how irrational she was. Well she doesn't have to worry because I won't be back. They don't realize how they impact their market. I have begun to take the time to do my own nails which is not rocket science by the way.

This salon was voted best nail salon in Cleveland Magazine. All the employees are friendly and the…read moresalon is clean. I usually get a mani pedi and have never had a complaint. Been going there for 30 years. love the women there!