I booked the Summer Classic Facial at Be Spa, and as someone who had never had a facial before or…read morevisited the spa, I wasn't sure what to expect but I thoroughly enjoyed my experience! I was serviced by Nijah, and she was amazing. My favorite part of the facial was definitely the massage it was so relaxing and made the experience even better. The space is absolutely beautiful, clean, and luxurious. I would highly recommend Be Spa to anyone looking for a relaxing and enjoyable experience, especially if you're new to facials like I was! One thing to be mindful of when visiting: the spa is located on the second floor, and there is a full flight of stairs to walk up. Other than that, I had a wonderful experience and would definitely visit again!

I LOVE coming to The Be Spa and getting services with Brea, the owner. The spa itself is very cute…read moreand relaxing. It's bright and airy and has a lot of natural colors and natural light. They did a great job with the decor in the lobby and in the spa rooms. The spa is on the second floor of the building and I believe that there is a med spa underneath. The location is right on Mayfield, whis is a pretty busy street, so pulling in and out can be a little tricky as you may have to wait a bit, but parking is easy. Brea is super knowledgeable about skin and skin care products and has really empowered me to be more serious about how I take care of my face. During my initial consultation we talked about my skin and my cleansing routine and she determined what type of facial would be best for me. Throughout the entire facial she talked to me about the products that she was using and answered every question I had about how to achieve a naturally clear and glowy complexion. I was truly impressed by how much information she was able to share with me. The spa has all of the gadgets and gizmos you'd want during a facial and the space is super relaxing. When I was done asking questions, I fell asleep for a bit. It's really calming in there. One of the best things about Brea is that she has her own line of skin care products. She really lives out her philosophy and understanding of skin care through her products, which are natural and fragrance free. She's not pushy about people purchasing them, but offers it as an option to continue working on your skin. I've purchased her exfoliator, turmeric moisturizer, toner, and brightening serum and continue to use some of the cleansers and serums that I already had. I LOVE the liquid exfoliator. I can really feel it working and have noticed a difference since I've started. She's good at helping you to create a simple routine to help improve your skin. Overall, this is a really great spa. I'm fortunate to have such a knowledgeable esthetician in a beautiful and inviting space and I'm really excited to see how my skin can progress as I continue to learn from and get serviced at The Be Spa.

My mani pedi was fast, but not rushed. I got the regular -- not gel, no extras and other than…read morenormal growth the pedi looks great days later. The foot and calf massage was fabulous and I really like the exfoliant they use. I made a reso but had to wait about 15 minutes and I still got out ahead of what I had anticipated. I'll go back.

i've been going to this nail salon since high school and I was in a rush, but my nails are very…read moreblotchy and very rushed and as a I'm actually like really disappointed how bad they did

This was my first time at this location. I was gifted a certificate for a 60 minute massage with…read morefoot acupuncture. This rating is 3.5 stars rounded up to 4. First impression was not so good. I called to make a appointment and left a message. I later received a text to schedule. I asked for specific dates and times of availability and hours of operation and wasn't given a clear cut answer. I then asked for availability "on my only day off that week" She responded with what about the next day, which of course was a work day for me. After a little back and forth, we figured out a date and time. Upon arrival, I was met with a closed door. I rang the bell and was approached by behind by a lady and I advised I was there for my appointment. I was let in and told to come into a room. I was not asked for my name or my problem areas or preferred pressure. I was not told what to expect either, so I just went with the flow. The actual massage was really good and relaxing and the location was very clean The massage therapist did at least talk to me at the end, but just to tell me to pull up my groupon, tell me about other services and wish me a good day. All in all, customer service stuff can be taught. The actual service was great so I would return. Maybe they can earn a 5 star next time.

This was the best massage I have ever had! These ladies really know what they are doing! My wife…read moreand I went in for their couples package and they went above and beyond our expectations! I hope to go again soon! :) Thank you So much!

Such a great experience! Rachel did a phenomenal massage, and she made me feel right at home. I'm…read moregoing back when I'm able. Highly recommend for services!

If you are looking for an AMAZING masseuse that can meet all of your skincare AND hair removal…read moreneeds, Rachel is the real deal! The name says it all! I fell asleep during the massage and also during the facial I was so relaxed! Rachel's space is absolutely magical! So beautiful and peace filled. She's an amazing person with a gentle spirit that will soothe your aches and pains away with her massage skills. I had a massage and facial this time. My facial was INCREDIBLE! My skin was smooth as glass, so moisturized! She even got rid of the bumps on my nose and moisturized my lips! She even blessed me with her wisdom, which was such a beautiful gift! Rachel is one of a kind and worth every penny!

The first time I decided to try Botox, like many, I was nervous, confused and hesitant. But, Dr…read moreKim and his staff quickly put me at ease. Dr. Kim was professional and made me feel comfortable about my decision which I had been debating on getting for years. He was honest, flexible, patient, and provided great recommendations that made me feel like he had my best interest. He spent time answering all of my questions and addressing my concerns. He explained the procedure before, during and after. I loved the outcome and have continued to see him on a regular basis. Thank you, Dr. Kim.

I tried many Dr's for corrective lip injections due to a curvature of my lip and after many failed…read moreattempts I met Dr. Kim, who with steady hands corrected and consistently maintains a natural look. Even when I want more, he pauses and we talk through what I want and if it's going to result in a look that I will like instead of blindly agreeing. He is not greedy and therefore has his patients best interest in mind. I have since trusted him with many other procedures and the consistency of his work is mostly what impressed me. He is clean, conservative and careful and priced fairly. He is busy but always willing to work with my schedule so I will never trust another Dr. with my face again. Thanks Dr. Kim!

Made my first hair experience in Cleveland a 10/10! Will definitely be back for such…read moreprofessionalism and courtesy!

I love Veronika's attention to detail. My hair is perfectly colored and cut…read more I enjoy visiting the salon. Everyone is friendly and kind.

I don't even know why I'm responding to a comment by Anna B. one year ago, but I feel I must. I…read morehave never experienced Service the way you would describe it. Everyone receptionist and manicurist included have always been polite. I have a question in addition to my previous comments: why on earth would someone bring politics into an issue about having her nails done?

I requested a manicure with lotion or oil for the soak. I did not want my cuticles nipped of my…read morenails filed really recklessly. My nails are beginning to split and peel so I need someone to be considerate of that and I make my request known. You would think a manicurist would know about aging nails and be considerate but not this woman. She was hostile and combative during the entire service even to the point where the receptionist looked at her a couple of times because even she couldn't believe how this woman was acting. Maybe she was a Trump supporter because that's how irrational she was. Well she doesn't have to worry because I won't be back. They don't realize how they impact their market. I have begun to take the time to do my own nails which is not rocket science by the way.

Thanks to Groupon, I was introduced to Idella, of IMA Divine Beauty…read more I try to patronize local businesses and small business owners as much as possible. The 60 minute relaxation massage and European facial was my much needed Mothers Day present. I feel so relaxed and my face looks bright. I was a tad nervous about the blackhead extractions, but I survived. Beauty is pain, right?! It was a nice break from the craziness that is my life. I plan to come again, and you should too! It is located inside Pampered Nail and Face and is by appointment only.

From the owner: Services offered: -…read moreFacials - Dermaplanning - Microdermabrasion - Option to add high frequency - FAR Infared Sauna - Massages - Body treatments - Full waxing services We are passionate about your well-being. We are dedicated to provide you the ultimate pamper experience, receiving the best results through Skin care treatments, Body Treatments, Waxing, and/or Relaxation Massages. We are happy to be of service.

I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Anna was wonderful during my facial. She explained the products she was using and why. Wonderful…read moreexperience.

This place is nice clean and very friendly, but way too expensive. Look other places you'll find…read moremuch better deals. I give three stars for the friendliness of the staff otherwise they would get a one-star.

I did end up filing a complaint with the BBB - within 24 hrs of me making that complaint I got a…read morecall from Milan and after discussing at length I was given a very fair refunds considering my circumstances. Kudos to them for doing the right thing. I never wanted my service to be totally free and paid for what I was satisfied with but no longer have to pay for what I was not satisfied with.