If I could give no star to "Skin*Stuntz" at Bravados Hair and Skin Studio, I would…read more This studio is unprofessional, thieves, and liars. I went for a full Brazilian appointment and left with 27% of my hair still intact. I've never had that with any other wax session. Mind you, I left my previous waxer due to laziness - although I had been several times before as she had always been great with me, but that's honestly irrelevant to this experience. This statement will make sense once the screenshots are read. The aesthetician, Emily, was sweet but apparently inexperienced. She never mentioned to me my posture, my opinion of the service after it was complete, or if there was any issue with the service. I tipped more than I would normally for her kindness and fully expected to go back. Upon arrival home, I inspected my yoni and about 27% of the hair was still there. It literally looks like I shaved in a hurry with a dull razor. Upset, I reached out to "Skin Stuntz" asking for a partial refund as the service was not provided as requested. She agreed, said it would be Monday before received, and asked for my PayPal or Venmo for payment. Kerri, her boss, messages me saying she can redo the service, but it was against policy to refund me. I question several issues such as why her employee would offer if that's the case and was met with clear hostility. Please help yourself to the screenshots below of the interaction. I feel sorry for the girls working as her employees and the fact that she thinks it's okay to not refund me my money when I told her to keep the cost of the material and labor. The girl was tipped $12 alone, why wouldn't you at least give the tip back? She gives serious mean girl energy and does not give care to customers who don't have an issue speaking up for themself. Why would I want more service from a salon who can't get it right, or communicate with me about the service (since apparently I'm the one in the wrong)?

I have been going to Kerri for years. She keeps my nails looking great-fingers and toes! She also…read moredoes hair and her facials are fantastic! Highly recommend!

Michelle is a great esthetician, professional, and polite. My facial was soothing and got my skin…read moreglowy and refreshed.

I found Spa Della on Yelp and I absolutely love it! The owner Michelle is fabulous and the prices…read moreare reasonable. Spa Della is Beaumont's hidden gem for waxing services and I will definitely come back.

Best Esthetician around hands down. Knowledgeable, caring and very personable. Very comfortable…read morefrom the get go. I would highly recommend for your waxing needs not to mention her facials. Definitely going back. Simply the Best! Thanks Alex!

I come here regularly for eyebrow threading when I'm visiting my parents in Nederland. I normally…read morewalk-in and am able to see the beautician directly when I arrive, or there are one or two people ahead of me in line. If you walk-in during peak hours (lunch time, after work) you might wait for a longer amount of time than if you go during the morning or afternoon. If you want to avoid waiting, call ahead to make an appointment. The waiting area has several couches for you to sit and has a television showing daytime television. For longer services, like facials (microdermabrasion, peels), you need to call ahead to make an appointment. The quality of the eyebrow threading is high. I usually ask for them to remain thick, for the stray hairs to be taken out, as well as to have the shape enhanced. When I first started coming here, I had a goal of growing my eyebrows in towards the center about one centimeter each. Throughout my life I'd 'over-plucked' my eyebrows, and this is not on-point with current trends. The beautician recommended certain oils to promote hair growth, and shaped my eyebrows to look nice during my transition phase. My eyebrows are now how I want them to look, and I come here for maintenance when I'm in town. After each visit, the end result is just what I want, and the beauticians are knowledgeable and kind. If you've never tried eyebrow threading before, this is the perfect salon to try it. My mom also comes here for threading, and has her eyebrows color tinted to a darker shade. She loves it, and the results are exactly what she wants.

Always do a great job with my eyebrows! Usually no wait, unless you come after work or during…read morelunch. Haven't tried any of the other services here. (Located in the Rao's shopping complex)

Love this salon! It's such a relaxing atmosphere, and they always do an amazing job. The owners are…read moreso kind and welcoming. Highly recommend to anyone looking for great service!

I like to know why I paid yesterday $65.. for a simple refill and my nails are looking terribleread more

Excellent staff. Provider is proficient and caring. Services offered are awesome. Wide range of…read morepost care products available.

I cannot say enough great things about ALC Beaumont!! Shontell is SO kind and her customer service…read moreis incredible. I'm happy to see the progress on my tattoo removal after only two treatments - just got my 3rd today!

Okay, so my husband got this for me for Mother's Day. Let me say this place is so professional and…read moreaccommodating! I had an amazing experience! The massage was exceptional ! I had never been so relaxed, and the facial was amazing!!! Gosh I would so go again!!! ONLY THING, I did not enjoy much of the manicure i received. The woman was lovely we had a good conversation, but the manicure itself wasn't good. She had just started and had trouble with the manicure itself... I just expected more for the package I received. Other than that wonderful!!! I'd definitely come again for the massage and facial!

I have been to this spa a few times before and actually had enjoyed it in the past, but this last…read moretime was truly a display of this spas lack of professionalism. 1)Firstly, I had a gift card to use and tried to find their services on-line to no avail. Later, I found out this was because their web-site was being re-done. This was weeks ago, and web site was still not up and running to date! 2) couldn't find their phone number either, so went thru the hotel to get it. These aren't that big of a deal, but I wish I'd heeded it as a warning sign for things to come. I was trying to book services for myself and for a girlfriend of mine visiting from out of town, and bc we had no services to look at, we did so on the phone not really knowing what was all entailed. The girl on the phone was not great help either as she seemed disinterested or annoyed that I didn't know what I wanted to do. Hard to know what to book for when I don't know what you offer! ;) 3) So we finally booked services a WEEK prior to the appt and got a phone call the night before ( around 8pm, which I thought was a little odd being so late) to confirm our 2 pm appt the next day, which is fine, all good. We had planned a day around the services as a girls day out. I am a mother of a toddler and NEVER get to go out and be spoiled. My husband is a stage four melanoma fighter and needless to say I am frazzled and was in great need of some pampering. 4) the day of our services I get a phone call at NOON saying that we need to come in at 1pm as they had a "scheduling issue". So we had an hour to hustle and get there meaning we had to forgo all our other plans ( lunch, etc). 5) NO APOLOGY was given- (and that's the big one for me...) 6) BUT attitude WAS given to me in strides the minute they sensed my unhappiness about the situation, like it was somehow my fault that THEY screwed up. 7) it screwed up our WHOLE day and my one and only chance to get some pampering as we wEre going to go to lunch first then go to the spa. Now we had to eat and run just to get there in time. Once we got there, I had calmed down enough to try to enjoy the massage, but found out because I was sneezing they wouldn't give me a massage that day. I understand that part ( as they were worried I was contagious and I am a germ freak myself) but how they handled the situation AFTER that was also poor in my opinion. 8) They were highly unsympathetic and told me to come back another day and/or to give my gift card to someone else. I live 3000 miles away from anyone I know, I am basically by myself and don't get these opportunities like normal people do. They also said I could spend the 110$ gift card on THEIR beauty products ( how nice for them!) as they don't offer refunds. I am not really inclined to want to come back after the way they treated us today and would like my money refunded back to my brother who gave me the gift card as a birthday present and as a way for me to de-stress due to all the major stressors in my life right now. 9) I should also mention that they kept calling my friends house to make this change in appts even tho she was staying with me at my house for her vacation. She lives in CANADA and her husband had told them several times NOT to call that number to get a hold of her in the previous days, but rather to call my number here in Beaumont to confirm these appointments! Someone sure doesn't know what they are doing at Getaway Spa! In summary, the Getaway Spa only added much much more stress and took away my one opportunity to have a nice day out! They could have rectified the situation if they had only apologized for their screw up and didn't give me attitude like it was my fault. I am quite reasonable and understand how horrible the customer service industry can be as I worked several years in it, but this was truly a big mess up on their end! And after finding out they wouldn't massage me bc they feared I had a head cold (it could have just been allergies, but I get their point of view on that issue) and hearing of my predicament they could/should have just given my brother a refund! What a waste! TERRIBLE CUSTOMER SERVICE!! And this was the MANAGER of the spa that I was dealing with! Save your money for somewhere else as they don't have it together at this place!

I loved the time and care! Massage of feet and then back. Hot rocks and I kept two for hand, helps…read moremy arthritis!

The people were kind and efficient. The foot massage was wonderful…read more The price was reasonable and no tip demanded but happy to tip them well. We will be back!