My fiancé purchased a vintage diamond and brought it to Miller's to have it set for me. He…read morepresented a few ideas and sought the advice from the Miller's team in designing an heirloom piece for me. He proposed in March and I wore it out only on special occasions (I work with my hands) and by November, I noticed a large chip in my stone. We went in to the store in person to have the ring evaluated for structural issues and discuss potential solutions. The floor rep seemed very surprised at the setting, claiming the stone was too thin to be set in this manner. The issue was brought to the owner, who blew us off. They offered to start over and reset the stone in a more secure setting (at our expense, of course) and offered no reasoning as to why this could have happened. I called later to discuss the situation with the owner, who was incredibly condescending and offered no recourse. To quote Cec, "If you drive a car off the lot and get in an accident, do you call and complain to the sales rep?" As far as I'm concerned, if you buy a brand new car, drive it off the lot, and have a mechanical issue at 2,000 miles, you sure do. They send their jewelry off to be set by a third party and finish the design work in house. If they weren't able to come up with a design to support this diamond for basic wear, I wonder what we actually paid them for... The diamond in question was cut in the late 1800s... it made it all the way to Miller's in 2025 and then didn't make it more than 7 months of light wear. I'm sure their showroom pieces purchased from 3rd parties is fine but if you have custom work or require skilled service, I'd save your valuables and yourself the headache and head elsewhere. That's what we'll be doing.

VERY disrespectful to the two men that were out on a sidewalk making a travel video, the man came…read moreout of the store DEMANDING to know why they were recording his business. Wow, what a way to create a first impression of a business. They would have been way ahead by coming out, introducing themselves first and promoting their business. Total disrespect and lack of good business ethics https://www.youtube.com/watch?v=Nq5V66_Cv4s&t=1379s

This was our first visit to Jewelry Studio. My husband & I met & worked with Carsyn from the…read morebeginning. Her customer service was amazing! She was able to answer our questions throughout the process & she was very personable. We looked at a variety of sapphires & rings & with Carsen's professional assistance, we were able to design a beautiful 50th Anniversary ring! We also met Ken & he was genuinely interested in making sure we were happy with the design. I've received many compliments from family & friends on my ring. I've told them this is the only jewelry store in Bozeman they should go to. We both feel like we've known this "jewelry studio" family for years!

My fiance worked with Charles to create my dream engagement ring. Charles went above and beyond in…read morecustomer service to make sure everything went smoothly. He ordered several marquise diamonds for my fiance to choose from and then they worked together to design a beautiful solitaire band in white gold that accentuates the diamond lovely. Upon returning a few months later to have my ring cleaned, Charles recognized my fiance immediately and treated us both like longtime friends. I could not recommend this store enough. The customer services found at Jewelry Studio and the atmosphere in the store is perfect for making big decisions on important jewelry pieces.

This was our favorite stop in Bozeman!!!! Go check it out if you're in town. Very nice employees…read moreand store has a lot

LOVE this store! Awesome selection, awesome staff. Don't miss it!! Got treasues for presents and…read morefor our own home.

What beautiful, natural stone jewelry this store has to offer. I purchased an amber ring and I wear…read moreit everyday and love it. It was the perfect souvenir from our trip to Montana.

Do not waste your money here!!! I'm local and bought a 250 dollar turquoise ring that cracked after…read moreone month of wearing it. I went into the store to try to exchange or get my money back and store owner was extremely rude and said she would not help me and accused me of dropping it. Horrible quality and horrible service. Tourist trap if I've ever seen one. Go to Head West downtown if you want good quality turquoise. I've had plenty of turquoise rings that haven't cracked like that.

Beautiful gallery. Loved their framed driftwood and lithographs. I was on an early morning walk and…read morethey weren't open yet, so just did some window shopping, but would love to come back when they're open.

What a great art gallery! I can see why the were voted best one in the city. They have a lot of…read moredifferent mediums and also a lot of different styles of artists within each medium. Glass, jewelry, sculpture, photos and paintings- really something for everyone. They carry originals as well as prints so there is something for everyone price wise and style wise as well. There were so many different pieces that captivated me. I ended up getting a print by James Weikert that is so colorful and such a fun representation of the beautiful Montana outdoors. Maybe one day I'll have the money for an original! Ha- but seriously if money weren't an object I would've walked out with half of the store. Friendly staff and great space.

I took a piece in to be tested for authenticity. This jewelry item came with a certificate of…read moreauthenticity. I was verifying. The jeweler doing the testing used a device on each diamond and stated that at least one gemstone was not natural. Upon having the item re-tested elsewhere, I was told that the diamonds were authentic and real. Two jewelers indicated the piece authentic. Alara did not. The other jewelers provided this explanation: if a jeweler is using a lower end tester for diamonds, the way those work, is that they test for light refraction and can confuse natural diamonds that may have some fluoresce with lab created diamonds.

I went to Alara for my engagement and wedding bands. They have continuously been so helpful and…read morekind! I love Alara!!

I stumbled upon Hattie Rex when walking around downtown Bozeman. The boutique is small, but what…read moreit lacks in size, it makes up in charm. They have absolutely adorable designs, most of which can be personalized. From jewelry to wine charms to pet tags, I couldn't have been happier with my find. The girl working was very nice and was very eager to help. Overall, I will be back on my next trip and highly recommend it to anyone looking for a beautiful unique piece or gift.

From the owner: Hattie Rex is a boutique and studio featuring Handcrafted Treasures and Montana Love. Featuring…read morein-house metal smiths, and custom designs, we have something you'll treasure forever. Visit us for jewelry, pet ID tags, housewares, accessories, and more.

Friendly services over the phone and easy communications. Made my purchase from California. Happy…read morewith my purchase!

The Last Wind-up has a wonderful selection of clocks and watches. Their prices are competitive…read more Their staff is friendly and knowledgeable. Years ago I had my antique cuckoo clock "repaired" there and they replaced previous old parts with new... not to my liking. Hopefully there is a new "repair" person there by now. Be specific about expectations if you take an antique in to them!

So, today Gold hovered around $2015, and some places will acknowledge and pay some sort of premium…read moreon a coin like the American Eagle. So I search for 'Gold Buy in Bozeman' and several come up, and I check a few. This one stood out! "What is your spot price for Gold?" wait...wait...wait...wait..."We'll pay $57 per pennyweight!" "Wtf, I don't know what a pennyweight is, what would you pay for a 1oz American Eagle?" wait...wait...wait..."Around $1000!" "You Gotta Be Kiddin' Me????? Spot is over $2K!!!".... "You may find better places to trade your Gold" I laughed as I hung up! BTW, I learned a pennyweight is 1.555 grams and an ounce has 28.349 grams which would be about $1600! Did I get the Confident new guy who started yesterday??

Absolutely awesome customer service…read more We were in there today to get my ring re-sized. We dealt with Erin. I wear a small, small size (4.5) and was worried some of my diamonds might fall out if we resized the ring that small. Erin conferred with someone else in back, and they agreed that, yes, it was risky to go down to such a small size from a 7, which is what the ring is now. So what she did? Ordered me a new ring, and told us when it arrives, we can just exchange it!! How amazing. And in the meantime, I can still wear my ring! To top it off, she even put a re-sizer on the ring and now it fits great while we wait for the new one to arrive. How incredibly above and beyond!!! She helped us look at men's wedding bands afterwards, and was super patient, fun, and knowledgeable. Excellent experience. ***EDIT*** In February, I had a negative experience at Riddle's with two of the gals who work there. I previously wrote about my experience on Yelp, and have since then deleted it because... Erin L. from Riddle's personally contacted me to let me know that not only was she going to review the security cameras, but she also ensured me that they are going to correct the issue and make sure the experience doesn't reoccur. Erin has done nothing wrong, yet still even offered to apologize to me in person. I wouldn't expect her to apologize for others' behaviors, since her excellence in customer service far-exceeds my expectations, and eliminates any wrongs that had been done. Erin single-handedly earned our business back by showing she cares and wants to do business the old-fashioned way: with kindness, mutual respect, and appreciation. Erin, if you read this, thank you so much. We GLADLY will return, work with you, and keep all of our jewelry purchases confined to Riddle's in the future.