Everyone at Millers is so kind and helpful. I brought a wedding ring in for repair and it turn out beautiful. When I picked it up, even earlier than expected, it was just so shiny and looked like new. They not only met, but exceeded my expectations! read more

My fiancé purchased a vintage diamond and brought it to Miller's to have it set for me. He presented a few ideas and sought the advice from the Miller's team in designing an heirloom piece for me. He proposed in March and I wore it out only on special occasions (I work with my hands) and by November, I noticed a large chip in my stone. We went in to the store in person to have the ring evaluated for structural issues and discuss potential solutions. The floor rep seemed very surprised at the setting, claiming the stone was too thin to be set in this manner. The issue was brought to the owner, who blew us off. They offered to start over and reset the stone in a more secure setting (at our expense, of course) and offered no reasoning as to why this could have happened. I called later to discuss the situation with the owner, who was incredibly condescending and offered no recourse. To quote Cec, "If you drive a car off the lot and get in an accident, do you call and complain to the sales rep?" As far as I'm concerned, if you buy a brand new car, drive it off the lot, and have a mechanical issue at 2,000 miles, you sure do. They send their jewelry off to be set by a third party and finish the design work in house. If they weren't able to come up with a design to support this diamond for basic wear, I wonder what we actually paid them for... The diamond in question was cut in the late 1800s... it made it all the way to Miller's in 2025 and then didn't make it more than 7 months of light wear. I'm sure their showroom pieces purchased from 3rd parties is fine but if you have custom work or require skilled service, I'd save your valuables and yourself the headache and head elsewhere. That's what we'll be doing. read more

VERY disrespectful to the two men that were out on a sidewalk making a travel video, the man came out of the store DEMANDING to know why they were recording his business. Wow, what a way to create a first impression of a business. They would have been way ahead by coming out, introducing themselves first and promoting their business. Total disrespect and lack of good business ethics https://www.youtube.com/watch?v=Nq5V66_Cv4s&t=1379s read more

Miller's Jewelry - The owner of Millers coming out to confront someone who is doing public photography. - Jewelry Near Me - Bozeman, Montana

Please find a reputable jeweler. This store wrecked a nice, old diamond with an inappropriate setting and caused damage to the stone. It was not designed well and the work was not done well. No recourse offered and my family members were treated badly. We are discarding their work, will start again elsewhere and it's a disgrace. Pretty shocking. read more

Was just in this store. I'm from Helena. Drive down to spend a few thousand dollars on a ruby piece. Stood there for 20 min. No salesperson would offer help or make eye contact. You just lost a sale, a customer, and any recommendation to shop at your store. This isn't how you used to treat people. read more

Great selection, great service, wonderful purchase! Best jewelry shop in Bozeman with a very knowledgeable staff.

This was my first time in the store. I was looking to sell or appraise some jewelry. I got profiled for being a 20 year old even though I'm a respected business man. Whoever was in charge refused to do business with me and made a big scene in public, border-lining defamation of character. As a businessman myself I completely understand these businesses have rights to refuse customers but it could have been done in a more professional discrete way without assumptions being made out loud as I do have a reputation to hold up. And I remind you I have no record of ever even being in this store before and therefore absolutely no record of any "suspicious" activity. I very politely left never to do business with them again. Very disappointing read more

We brought my engagement ring in to be re-set after cracking my stone in the original setting. Not only did they save the stone but the new setting t out better than we could have possibly imagined. It is truly the ring of my dreams!!!! They were so lovely, friendly, and helpful! This place is amazing and they took such great care of us!!!! Before is the first picture after is the second read more

Miller's Jewelry - Jewelry Near Me - Bozeman, Montana

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We truly love Miller's!! We got my engagement ring here a few years ago and had an amazing experience. Cec was kind, helpful, and shared genuine enthusiasm for us. Since then, we've gotten a few different pieces and always been satisfied. Recently, a diamond on my ring came loose and they helped fix it in the most seamless and helpful ways possible. Their customer service is truly unmatched and we love shopping here! read more

Amazing service and friendly employees! My friend and I stopped in to have our wedding rings cleaned and the jeweler noticed a loose prong on my ring! They fixed it for me on the spot! Fabulous jeweler!! read more

If I could give Miller's a zero star rating I would. The customer service was absolutely unacceptable. I visited the store with my sister the day before her wedding to pick up a family heirloom piece that was her "something blue" for her wedding. This ring was one of the most important pieces for the wedding, and my sister had worn the ring daily for over a decade. The ring was left in their care to be tightened in its original setting. When the ring was brought out to us they had turned the ring on its side and reoriented the center sapphire. My sister didn't even recognize the ring initially. They told her that it was "impossible" that the ring was ever oriented differently and called her a liar multiple times. They made her so upset she cried. The OWNER said she was "just emotional before her wedding". I have never experienced such horrendous customer service. I would and will NEVER place my jewelry or family jewelry in their care again. read more

I never post ratings but for this experience it is necessary. I walked into Miller's with my daughter and walked out with a beautiful vintage bear pendant for her and I left my wedding rings to be resized. Never having set foot in this jewelry store prior I felt safe and comfortable leaving valuable diamond rings. They promised a speedy return time and said they will look like like new. They were ready on time and they are gorgeous. The jeweler had to add platinum and make larger for my finger that was broken. The platinum was polished to look like new and the diamonds were sparkling as much or more than 21 years ago when I received them. THANK YOU MILLER's for being so trust worthy. read more

Walked into Miller's hoping for a Yogo sapphire engagement ring and not quite knowing what to expect! We were thrilled. Our salesperson, Maggie, was wonderful. She took her time with us yet we never felt pressured. I was so impressed that she didn't encourage us to go past our budget, not even once. She told us to go take some time and talk about our decision before making our purchase...but that wasn't necessary. We found exactly what we wanted! Also, we brought an heirloom ring that needed to be increased by 2 sizes. Right away they offered to resize it and had it done within a couple of hours. Our new ring was sized within 3 hours as well! They even sent us out the door with some good jewelry cleaner as we live out of town and can't return regularly for cleaning. I am used to jewelry stores taking weeks to return a ring for sizing. I'm also used to walking away feeling like I spent more than I wanted to. Really, really, pleasantly surprised and glad we could do business with them! I recommend you visit and ask for Maggie! read more

My husband and I purchase a gold charm for my bracelet (indicative of the area) everywhere we travel. It's getting more difficult to find gold charms because most people don't want to pay for them. After looking in several jewelry stores, in various towns, someone recommended Miller's. Since we were an hour away, I called them first and Cynthia was extremely helpful. She found a big horn sheep charm, texted me a picture of it and held it for me until we could get there. Thank you for such personalized customer service! This sheep has a new home on my bracelet and I love it! read more

Miller's Jewelry worked with my fiance to create the most stunning and one-of-a-kind engagement ring. We had visited numerous stores around Seattle and Bozeman, including Miller's, and had seen some rings that we liked but nothing that was "just right." My fiance went back to Miller's with an idea in mind and saw a ring in their catalog that caught his eye. It was a design we hadn't seen when we perused their display together, and although it wasn't exactly what we wanted, he thought that with some modifications it might be just perfect. Millers offered to help him customize it, adding channel-set diamonds and tweaking a few other features. A couple months later, after some back-and-forth with the Miller's designers, the ring arrived here in Seattle and found its way onto my finger! (YAY!!!) It is SUCH a gorgeous ring, unique from others I had seen during our ring shopping, yet still classic and elegant! My fiance reports that the Miller's staff was very pleasant to work with - receptive to all his suggestions, friendly, and responsive. We would highly recommend paying Miller's a visit if you are in the market for engagement rings or other important jewelry! read more

I highly recommended Miller's! We walked in off the streets visiting from Texas looking for a ruby ring for my birthday. I found the perfect ring at an amazing price. They even gave us a discount. Will definitely go back. read more

We got my engagement ring and our wedding bands here. Although we're still waiting for my fiance's band to come in, the entire process has been painless. The staff is friendly and helpful, and even though we knew nothing about jewelry, they helped us find exactly what we wanted! There was absolutely no pressure to pick more expensive options, and I didn't experience any kind of upselling either. Staff is knowledgeable and easy to work with. The selection is substantial and varied as well. Their selection of Montana sapphires is also excellent! read more

My husband purchased my engagement ring from Miller's without any input from me, and I absolutely love it! We went back to their store to pick out both of our wedding bands and are very happy with those too. Our experience has always been top notch, and if there is an issue of any kind, they quickly make it right. We plan to use them for all our future jewelry purchases. Top notch service, prices and jewelry! You will not be disappointed! read more

My husband and I have done business here several times, and I recommend Miller's to everyone I know. You have repeat customers!

My fiance spoke with someone this morning about getting my beautiful wedding rings rhodium plated and cleaned, the woman on the phone was friendly, genuine and accommodating to him. She expressed that it was no problem, and can often be completed in the same day. When we came in this afternoon, the first sales woman we spoke with was sweet, helpful, and excited for us in our new engagement. While filling out the forms to get the rhodium plating done, another sales woman, in her late 30s with blonde hair, stepped into our conversation. She took over the conversation and was immediately very rude and condescending. She asked if we had purchased our set at their store and was not friendly about it at all (which we did not, and had already asked the woman on the phone if that was a problem and it was not). When I said no, her attitude got worse. She told me that in order to get it in the same day that they would have to charge double their rates and it would cost $200!!!! She was so condescending and rude to me that I felt so awful. She ruined my exciting day! We got engaged on Monday! I couldn't wait to see my new ring sparkle. I was so upset with the way she was speaking to me that I picked up my things, and the filled out form and walked OUT! Afterwards I cried. I felt so offended by the way she spoke and treated me. I was not about to give this business my hard-earned money! I left and went to Jensen Jewelers in the mall. I was greeted with a warm smile and genuinely friendly staff. They were happy to have my business and I was able to have my ring plated and cleaned and back on my finger in 15 minutes, and at $60!! Not $200!!! I will forever bring my business to this establishment for all my future needs. I gave them 5 stars and you guys 1. I am not one to even leave ratings, but you can bet that I did today. read more

The customer service has dropped significantly. I have had the sales people approach me outside of their job and ask "when is he going to pop the question." in front of friends and relatives, very rude. One I now know he has not bought anything, at least from you. Two I would not know, I'm not the one asking. When I step in there I am offered couple counsling without asking for any. I am in an awesome relationship, which is why we are pursuing marriage. Every time I step in this store I am so disheartened by their "counseling." we will not be visiting or purchasing from Miller's anytime in the future. read more

WOW. My ONLY source in Bozeman for jewelry. Great, very friendly service folks. :-) They ALWAYS greet me by name. They clean our jewelry for free while we shop in their store, or even walk the streets in BXN. They keep great computer records of your past purchases, including wrist sizes, ring sizes, necklace lengths, earring clip styles, designers, etc. to make it easy to buy a piece you KNOW will fit. Great gift wrappers too....important to me, s a guy. Big variety of Montana Yogo Saphires. I show the store as "pricey" only because they sell jewelry, which ins never cheap, but relative to other stores not really.....very price competitive....especially with a nice discount here and there for their "regulars". A great variety of items, from reasonable priced gifts or personal items to very rare pricey items, even great collection of "estate" items. I keep coming back! :-) read more

What a great business to work with! I've asked them for help in valuing jewelry and for help in repairing a vintage wristwatch. They have been so friendly and always make me feel they appreciate my business, no matter how small it might be. Millers has been here for a very long time...and it's obvious why! Outstanding customer service! read more

My fiancee and I recently visited this store.We were appalled to learn that the employees working there are quick too profile their customers and discriminate against young middle class couples.They rudely ignored ignored us.We didnt even receive a smile or hello for that matter.The manager himself looked me up and down and then walked to another customer who was already being helped.After 10 mins we finally just left.When I called them to complain.The manager was again rude.I told him I would write this review.He told me good luck and hung up the phone..If you like being treated like a person do not go to Millers jewelry or you will be sorry!! I recommend Samuel Jewelers in the Gallatin valley mall. They are what a real jewelry store should be!! Oh and I only gave them 1 star cause it made me..They dont deserve even 1 star in my opinion!! read more

I love these people. My Mom can't wear post earrings anymore, and no jeweler near her was willing to replace the post with clips. Thankfully Mark felt like they could do this- based on a picture! They turned out great and my Mom loves being able to wear her fav pair of earrings again. read more