1. The Gardens Wellness Spa

0

Orange, CA

Cancel

Open app

Search

The Gardens Wellness Spa

4.5 (590 reviews)
Closed • 10:00 am - 8:15 pm

Request an appointment

Response time

2 hours

Response rate

100%

Services - The Gardens Wellness Spa

Acne treatment

Anti-aging

Pore cleansing

The Gardens Wellness Spa Photos

More like The Gardens Wellness Spa

Portfolio From The Business

Sponsored

Recommended Reviews - The Gardens Wellness Spa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Massage room and table
Magali V.

I had am amazing experience. The Wellness Center was professional and clean. It provided a very tranquil a environment. Cindy provided the 75 minute Deep Tissue massage service. I enjoyed the heated massage bed and she would wipe off the oil with a hot towel. I definitely recommend this place, services, and will be back again soon.

One of the couples room
Fuyme J.

Rating this as a a strong 3.75 stars if an option. First time visitors to this wellness spa Located in a business plaza Plenty of large opening parking spots to the business Website user friendly to view services and make appointments Intake form is submitted to you via phone to respond to and will auto save if not completed in one sitting Upon entry greeted and and the front knew who we were and asked upon our form submitted We were both doing the 60 min Swedish and ionic foot detox and added hot stones for the massage Since we were early we offered a sitting in the waiting room that had 2 recliner chairs and a diffuser and Minimal wall art Chairs recline but are not heated or offer a massage We were sitting in a enclosed room with tranquil music playing in the background We were then told we would we be doing our foot service first in the same waiting room then the massage 2 ladies came in and did not introduce themselves and set us with a foot tub with warm to hot water (water temp was checked) and they added pink salt and this black machine pump - we did not know the process of anything or what to expect as nothing was communicated So basically water starts off from clear to dark removing toxins from your body through your foot Ladies came back 30 mins later and used towels to wipe our feet and then gave a small foot massage It was interesting because was not familiar with the process and kind of not appealing to see how dark the liquid did get but my foot felt smoother and dead skin maybe removed? We were then communicated to go to a room and I did not book a couple session and was under the impression that we would be in separate rooms but turns out it be our first experience doing a side by side massage as a couple room was set up for us Room was basic with dim lightning, quote on wall, mirror, skincare equipment, a chair and bin to hold clothes The massage overall we both enjoyed, check once if pressure was good and was encourage to communicate for pressure adjustment, best part was probably the hot stones and the movement and technique utilized. Full body massage was provided but on the intake form you are able to indicate to focus on certain aspects. Massage bed is heated and there are a few light sheets to drape over Still didn't know who our therapist were until I asked at end of service - Cindy and Kim Cash tip is recommended and it appear all payment types are accepted We would come back overall as it was a nice experience to treat ourselves and to loosen some knots and muscles. Since we disclosed we were first time visitors we were hoping for stronger communication since we did not know what to expect and also simple introductions from the therapist is helpful. Also having a separate area from the waiting room to conduct foot treatments would be ideal but understanding functionality of space. But still reasonably price and good hidden spot to try out and great discovery so thank you overall!

Floriza R.

First Timer and a Sunday spur of the moment "self-care" treat (I'm so GLAD I did). THIS PLACE IS AMAZING!!! An ABSOLUTE Five Star rating for me and Yelp ratings also say the same. I haven't had a decent massage in a long time. I looked on Yelp the night before and this place caught my attention, of course because of its ratings. I sent a message late this evening to ask about availability and pricing for the next day. Of course, I wasn't expecting an immediate response, as it was already late. But early Sunday, even before their opening hours, Katie reached out to me to provide the information I requested. The messages were very prompt, friendly and informative so I WAS SOLD for their services. Confirming the appointment was QUICK and EASY, no added pressure as to what was not needed. I confirmed my appointment for 12pm. However, I received a call from them reaching out to ask if I could come in at 1230pm due to running behind schedule. This wasn't an issue; I was really appreciative that someone reached out in a sufficient amount of time to notify of this. I must say this place is that "hidden gem". It's a nice area; parking is ample, and traffic is minimal (I recommend going on a Sunday). I walk in and was immediately greeted, and they were ready. Ladies at the front were super friendly (Mia assisted me). The room was dim, and music was relaxing. My service was a 60-minute-deep tissue massage. My masseuse (Nancy) was AMAZING! During the massage, I was appreciative that she checked in on me (not too often but at the right moments) to make sure I was ok. She also made sure to inform me of the things she was going to do beforehand. And DANG!, her deep tissue massages were ON POINT!!! I LOVED the Services today!!! I HIGHLY RECOMMEND THIS PLACE!!! Given their AMAZING services, I do plan on returning. Thank you SO MUCH, the Garden Wellness Spa! HUGE Shoutout to Katie, Mia and Nancy ~ Keep up with the AWESOME Services!!!

See all

Photo of Liz W.
0
13
9

2 days ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Keo A.
0
51
13

2 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 1
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 days ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 5
Thanks 1
Love this 1
Oh no 1

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 2
Love this 1
Oh no 0

10 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rosa T.
18
44
120

9 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 4
Thanks 2
Love this 2
Oh no 1

1 year ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 6
Thanks 3
Love this 4
Oh no 0

10 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nicole S.
181
54
84

11 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Danna A.
125
42
13

5 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Camille A.
276
24
56

6 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Extremely thoughtful and thorough 1hr body massage. Highly recommend it!! Very attentive staff too. Clean and friendly

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jen W.
225
22
5

7 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 2
Thanks 1
Love this 1
Oh no 2

1 year ago

Helpful 8
Thanks 4
Love this 1
Oh no 6

5 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 10
Thanks 2
Love this 11
Oh no 0

2 years ago

Helpful 4
Thanks 2
Love this 4
Oh no 1

6 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 months ago

I had the best treatment! Tammy was amazing! I will definitely come back! The scalp treatment was amazing !

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Katie T.

Katie T.

Helpful 0
Thanks 0
Love this 0
Oh no 1

Page 1 of 15

The Gardens Wellness Spa Reviews in Other Languages

Ask the Community - The Gardens Wellness Spa

Hello, I've sensitive skin and was wondering what type of product do you use for facial? Thank you

Hi Leia, We do use Eminence organic or Circadia skin care products for facial . Best,… 

Katie! Hii it's Jaime! Is orange finally open?

Dear Jaime , We are back to Orange , it is opened Can’t wait to see you again

Hi is orange location open now?

Yes, It is .Hope to see you again soon.

Are you guys actually opening back up at the orange location? It has been over a year since you closed for remodeling. On the last question asked it said open 2/20 but your online booking system still says the orange location is closed.

Hi Ashlie, Thank you for checking in with us.We will re-opening Orange Location on April 02/2024.Sorry for a long wait.Hope to see you soon.

I know this place has been under construction for the majority of this year, but has construction been completed yet?

Hi Brian , We will Re-opening on April 02-2024.Hope to see you soon

I'm trying to book a spa day with my 10 year old daughter. Are your services kid friendly? I was hoping to get a massage and facial for the both of us.

Hi Helen, Yes we do services kid.

Do you offer receipt or invoices?

Do you have any Valentine packages?

That always have packages and deals!

Do you offer couples massage?

Yes they do. My husband and I went in October and got a couples massage.

Hi! Are the employees vaccinated for COVID-19?

Yes, We do

Hi. Do you offer prenatal massages?

Yes, We do offer prenatal and postnatal massage

How much is a mini escape for a couples massage? I notice that on the website it's "for two: 160 dollars" but when booking service it charges it 320.

My partner and I recently booked the Romantic Getaway package on their site and it was $150 total for us both!

Are the massage tables heated?

Yes ! They are heated !

Hi, do you offer massage service for large parties?

Yes, We do offer spa parties for a group. Please call or email for a specific quote.

Do you have masseuse that speaks Spanish?

Hi Wendy, Thank you for contacting us! So far we don't have any masseuse speaks Spanish.… 

How much is a back facial?

Back Facial is $75

Do you guys massage with cbd oil? And are those used on every massage or do they cost extra?

Yes ! We do. We carry CBD clinic massage oil and Lacuna Botanicals Deep Tissue pain relief cream.

Do you guys have any specials for couple massage for this weekend?

Hi Joanna, Thank you for contacting us! Yes, we do have 60mins for $120, 75mins for $150, and… 

View All 23 Questions

Review Highlights - The Gardens Wellness Spa

“I was welcomed back to a different relaxing transition room where I was given a cup of ginger tea and chocolate.”

Mentioned in 26 reviews

Read more highlights

Blue Moon Head Spa

Blue Moon Head Spa

4.8(563 reviews)
0.7 mi
Certified professionals
Luxury

Overall, a great experience! There were some hiccups along the way which ended up being…read moreparticularly stressful for me, but I think we were all navigating a tricky/unique situation. Super grateful to the technicians for helping support us. I was bringing in my friend to get a headspa & little did she know it, but should would get proposed to later that day. We had a schedule: 3:30-4:30PM 60 min headspa, 4:30-5 buffer time if things run late, drive home, 5:15-5:45 get ready, 5:45 leave, arrive for proposal at 6:15PM to make sunset at 6:30PM. My friend's now-fiance called Blue Moon the week prior to set-up an appointment and let the technicians know. He was even able to pay ahead of time for us through Zelle. He said the ladies were super nice and mentioned they'd give the best technician to my friend since it was her special day. A day or two leading up to the proposal, I called to ask if during the blow-dry portion of our headspa, they could style my friend's hair a certain way. She wanted them to use a round brush to flip out her ends. They let me know if they had time, they would most likely be able to accommodate. But to let the front desk know when we arrived. BlueMoon sent reminder texts leading up to the appointment and told us to arrive 5-10 min early for a hair consultation and to change into the robes. My friend and I arrived to our appointment a little before 3:20PM. There was a little waiting area. They had us fill out a quick form and I asked again if we could style my friend's hair a certain way. She said she would let the technician know and if there was time, they'd be able to. She also told us to ask the technician. This is where things went a bit south. We ended up waiting in the waiting room a while. There was a heatwave this particular weekend so it was a bit warm in the waiting room. A few people were there before us and came in after us, but they all got called in before us. I feel like this happened because they tried to put our headspa rooms next to one another, which is so nice, but at the end of the day doesn't matter who you end up next to since the rooms are individual. We ended up starting our hair consultations in the waiting room a little after 3:30. The consultation was a cool experience as they used a camera to check our roots, follicles, oil development, and split ends. Then we waited some more. We finally got called into the headspa rooms around 3:55PM. I ended up having to wait in the hallway a bit as it appeared my room wasn't properly set-up, but no big deal. Eventually, I was let in. They had us change into a very cute and comfortable wrap. By the time we started the headspa, it was 4pm, 40 minutes after we had arrived. The headspa was AMAZING. I had Mimi and she did everything wonderfully. She greeted me and gave me verbal cues. She led me throughout and the pressure of her massage was perfect. SHE WAS FABULOUS! My friend had Wendy. Wendy was also great but didn't give her as many directions as Mimi did. When we finished the headspa portion, we were done around 4:50PM. I went to the hair area first and was given a cute little snack (biscoff cookies, a water bottle, and grapes) in a fun Halloween bowl. Mimi got started on my hair and was done in about 10-15 minutes. MY HAIR LOOKED SO GOOD. Now my friend finished a little bit after me and this is the part that gets difficult. We didn't end up getting out of the headspa until around 5:45PM (2 hours after our appointment started). This is so tough as I know Wendy took her time to make my friend's hair look as good as possible. AND MAN OH MAN DID HER HAIR LOOK GOOD. I think that was on us to not let them know ahead of time that we needed to leave by 5PM/5:15PM the latest to catch sunset, but I didn't know how long things would take. Also, my friend has long hair so I'm sure that played a role. The lady at the front was so nice as she tried to help me let Wendy know that we needed to leave ASAP. But it was such a tough situation. I wanted to get out of there, but I didn't want to rush Wendy and be rude, but we couldn't miss sunset. Wendy didn't necessarily move fast, but again, she might've been taking her time on purpose to ensure a great final product. Either way, she did a great job on my friend's hair. However, I was incredibly stressed out with the time. The lady at the front checked in on Wendy a few times and kept saying she was close to being finished, but it still took another 20-30 minutes from that point. Luckily, we made it to the proposal in the nick of time and we were able to catch some sunlight. It was beautiful! Generally, the services we got at BlueMoon were great. I think it was difficult because we started the actual headspa 30 minutes late and the timing was thrown off. However, I really appreciate the ladies for helping this day be super special for my friend! OUR HAIR LOOKED AMAZING. SIDENOTE: I absolutely loved all the seasonal decor! This would be so fun to do at Christmas.

Okay so my honest opinion. Overall yes i enjoyed my time! Im pretty sure i was fighting the feeling…read moreof falling asleep at one point when i was getting the facial.. overall, i give this place 7.5/10. I filled out the form when i first got there i chose hard/medium for the pressure. That being said, the massages on my neck, shoulders, legs, arms, foot all just felt like she was just rubbing lotion. No pressure at all, maybe a little On the arms but that was it. So that was a let down as i paid the highest package for massages. The head massage was nice and so was the facial. I think i enjoyed that the most. The overall vibe is super cute, i like how they separate the spaces. I don't feel lol like this was worth $250... maybe $200.

Photos
Blue Moon Head Spa
Blue Moon Head Spa
Blue Moon Head Spa

See all

Lemon and Honey Day Spa - Complementary foot soaks

Lemon and Honey Day Spa

4.7(250 reviews)
1.3 mi
•$$
Women-owned & operated
Locally owned & operated

I'm hesitant to write a review because this place is truly a hidden gem but I love them so I want…read moreto support them! I've been here a few times over the years, most recently I had a facial with Justine. The staff is always kind. You would not realize it from the outside but inside is a peaceful sanctuary. Make sure to arrive early for the peaceful, calm waiting area. I believe they will always give you a foot soak when you book. Whenever I've been, I've come early and it's empty - like an added bonus to relax before my services. They have many modalities to pick from for facials and massage. Justine tailored my facial to my ultra dry skin and spent extra time working on my under eyes. I walked out feeling and looking like I was fully rested, refreshed and reset. They have a monthly membership program that seems like a pretty good deal if you can commit to coming in regularly.

I had a lovely first visit at Lemon and Honey Day Spa. I booked a Lemon Lift Microcurrent Facial…read morebecause my skin needed a little refresh with this dry weather. This facial also stimulates collagen production and tones your face. It was a perfect pre-birthday treat for myself. Booking was easy on the website and all their services have a good description to determine what best fits your needs. I had to reschedule my initial appointment, and for that you need to call in. They send you a text reminder, and you must cancel at least 24 hours before your appointment to avoid a fee. One special thing to note is if you book a service that's at least an hour, you receive a complimentary foot soak as long if you arrive at least 15 minutes before your appointment. This was a nice touch. When I arrived, Cristina, from the front desk walked me to their quiet room, which has the ultimate relaxation vibes. She was amazing! She had my foot soak ready to go, along with a heated neck wrap and a blanket. On top of that, she made me a delicious vanilla chamomile tea, accompanied by a chocolate. A literal pampering angel. My facial was done by Chasity. She was also so nice and she gave me plenty of time to change and get comfortable in the spa bed. She listened to my skin concerns and tailored the products for my face. Throughout my appointment, she explained each step of the facial. At one point I was so relaxed, I fell asleep. Before I left, I signed up for their busy bee membership so I can make sure to keep up with my skincare goals. Thank you, Lemon and Honey Day Spa, your staff was amazing!

Photos
Lemon and Honey Day Spa - Retreat room

Retreat room

Lemon and Honey Day Spa - Beach themed room

Beach themed room

Lemon and Honey Day Spa - Lobby area

See all

Lobby area

Glow Day Spa - Clean and ascetically pleasing on the eye

Glow Day Spa

3.9(440 reviews)
0.5 mi
•$$

I went for my birthday and took my husband with me to a couples massage for 1hr. They gave me the…read morebday upgrades. The masseur, Helen, had wonderfully strong hands and the hour was a needed gift to my body and back and neck. The addition of hot rocks was amazing! I thought she would leave rocks passively but she slid them over the spots I with large muscles and it felt amazing! My husband like his massage so much he fell asleep haha. The two women were quiet and super skilled. Room was lovely and appropriately dark and relaxing. Music was relaxing ambient vibe. All in all would totally recommend this place for your own sake or for sharing with others. For the price it was 1000% worth it!

Honestly I hate writing reviews but I had to take the time to do this one…read more I recently went to get a couples massage here hoping to relax me and take the tension I've had on my body away, but received the opposite. My personal was extremely rough I was starting to take it personal. She scratched my scalp so hard it burns. My neck feels bruised. My hair was pulled several times and not a slight pull either. Also I booked a full body massage I didn't know that came with rubbing oils aggressively on my face?? And then proceeded to drag my makeup I had on my face into my hair to scratch my scalp ?? There was nothing relaxing I felt worse than when I came in. It's hard for me to speak up which is why I didn't report it to the receptionist. As for my friend who was in the room with me. Her experience was great. She was relaxed and mentioned her face wasn't touched, so why was mine ? But because I am nice I will not be sharing her name. I just hope that they read this and fix it. Because you're getting paid for this job.

Photos
Glow Day Spa - Relaxing water

Relaxing water

Glow Day Spa
Glow Day Spa

See all

Irvine Spa - Jjimjilbang

Irvine Spa

3.8(1.7k reviews)
7.7 mi
•$$

I visited iSpa, and it was such a unique, relaxing experience. We tried the hot and cold plunge,…read moreenjoyed a body scrub, and spent time in the forest room and salt room. We also had lunch, and it was amazing! The hair wash was something I had never experienced before, and it made the visit feel even more special. They also offer massages, so there are plenty of ways to unwind. If you're looking for a day to switch off, relax, reset, and release, iSpa is definitely a place to check out.

I used to go to iSpa pretty regularly and was even willing to drive over an hour to get here…read morebecause I loved the atmosphere so much. They put a lot of effort into recreating the feel of a traditional Korean village in their jjimjilbang and rest area, and it really does make you feel like you've been transported to Korea. The women's soaking pools are also spacious. Unfortunately, my most recent visit was really disappointing. The jjimjilbang rooms were noticeably cooler than I remembered. Most of them were barely warm enough to make me sweat, and even the hottest room didn't feel hot at all. At first, I assumed something was malfunctioning, which I would have completely understood. However, I asked the front desk and was told that these are going to be their regular temperatures moving forward because they had been cited by the health department for the rooms being too hot. I understand that they have to comply with health department requirements, but for someone who specifically comes here for the traditional Korean sauna experience, this completely changes the experience for me. If I'm going to a sauna, I expect to sweat. The LA weather outside honestly feels hotter than some of the sauna rooms now. It's unfortunate because iSpa used to be worth the hour-plus drive for me, and I genuinely loved coming here. The atmosphere is still beautiful and unique, but without the heat I expect from a Korean sauna, I don't think I'll be making the drive back.

Photos
Irvine Spa - Spicy pork

Spicy pork

Irvine Spa - 26. Tofu soup, 6/10, rice was cold but ban chan was good

26. Tofu soup, 6/10, rice was cold but ban chan was good

Irvine Spa - Kimchi stew & teriyaki chicken

See all

Kimchi stew & teriyaki chicken

Trinity Paradise Spa

Trinity Paradise Spa

4.8(323 reviews)
3.9 mi
•$$
Discounts available
Walk-ins welcome

Went here to treat my best friend to a nice lil spa day and honestly, I didn't like head spas…read moreinitially (because I went to one in Vegas and thought it was okay) but Trinity Paradise Spa really pampers you! I got the Premium Package at $105 each, and it was such a pleasant experience from start to finish for 75 minutes. Prices are reasonable compared to the other places I was looking at in LA. You get your hair washed and treated (we both have balayages, so our hair is FRIED), a facial, and a head and neck massage! We're both dentists, so we were wishing the massage was a bit deeper, but that's all we really have to say. It was super relaxing since I was running on 3 hours of sleep. It's nice, quiet, and dark inside, and I felt my stress melt away. Afterwards, my friend and I were amazed at how soft and fluffy our hair was and she expressed that we gotta come back for the VIP experience next! We will definitely be back and were clamoring about making it a birthday tradition for each other from now on. My scalp feels great!

Got the premium service which cost $105. The Gua Sha is only on your head btw not on your face…read more Nothing like Korean head spa treatments. Might just be that I got a newbie or something but she was incredibly bad at her job. She'd never dry my ears properly leaving water and suds sitting in there for the entire time even after the service was finished. While shampooing she'd massage my neck and shoulders while her hands were full of hair product and shampoo suds, WHY?!! Hair products are NOT meant to be used on skin and she kept massaging it in and not washing it off leaving the hair product and suds just SITTING on my neck and shoulders for the majority of the service. Additionally she got water into my eyes MULTIPLE times and didn't even notice, would put a SOPPING wet towel over my eyes then run water right over it making me feel like it was a water boarding punishment, failed to dry me off properly at the end making me sit up resulting in water dripping down my back and getting my clothes wet. Then she gave me cotton swabs for me to clean my ears and when I went to try to throw it away after using it, she roughly pulled it out of my fingers so fast that the dirty cotton swabs touched my fingers leaving my ear wax on my own finger. Cherry on top she then shooed me off the chair after 5 mins of blow drying before my hair was fully dry, didn't even brush my hair until she saw me finger combing it myself. The only reason I gave more than one star is that Maybe the other head spa staff is better but I will never come back because of how bad mine was. Poor attention to detail is an understatement.

Photos
Trinity Paradise Spa
Trinity Paradise Spa
Trinity Paradise Spa

See all

The Gardens Wellness Spa - spas - Updated October 2026

Loading...
Loading...
Loading...