This location is wonderful!!! Never a wait..... In and out every time!!!! Budtenders are very…read moreknowledgeable.... Madison helped me out fantastic

The staff at this location seem to be nice enough but I would not say they are knowledgeable…read morecompared to other dispensaries in the area. The menu is big enough and the prices are cheaper compared to others and usually the whole store is 30% off for medical. The parking situation and the quality of the product is where I am docking a star. The parking is atrocious - only one way in and out and with the construction in rookwood right now it is 1000x worse. The neighbor at the beauty salon next door is rude and will chase you to your car. The product quality - I have got bud that was stale and concentrates that were melted.

I was treated very well. The people were very friendly and helpful. I will visit them again…read more Thanks!! Vickie

It a big fan, walk-in and you have to order off a iPad I'm use to other states open comfy vibe not…read morelike I'm in a secured depository the gentlemen at the front are cool and personable, but I like to get a glimpse at what I'm looking to purchase (if I decide to) but nothing room is plain and blah, after the order you go into another room behind more doors and still no display or pictures of product. Idk maybe I was use to the way other places are setup the ooooh and awe factor some type of I want to see before I buy feel but this didn't have that, I won't take away from the staff all are kind and friendly some though felt like it was just "a job" little to no knowledge but the. You had few that are very knowledgeable. Idk give it a try look more set up for locals then the every once in awhile outta towner but still some good strains and some old names but give it a shot

The only reason I docked a star is two things - the fact they got rid of their stacking discount …read more. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff.

I read some of these 1 star reviews and all I can think of is how ill-informed and childish these…read morereviewers must be. They're not going lose their license over someone buying a sale item after the sale. It's not like Kroger where the cashier can provide solitions/discounts. This has been my goto dispensary since they all opened in August. Friendly, educated, and a good value. I would recommend the Landing to anyone looking for a dispensary. The experience is welcoming and not intimidating. The staff is great, Sky and the thin guy with the white hair are my favorites. I really need to learn the guys name.

The prices aren't the best compared to other places in the city, but the staff makes up for that…read more Everyone is so nice and personable, they are informative and go out of their way to help you. I like how they have tons of different kiosks with huge screens to order from. The place is always clean and welcoming.

I bought a Butterfly Effect vape cartridge that did not work. I attempted to return the product for…read morea refund and was refused. I was physically ejected from the store. I have attempted to return the cartridge 3 more times without success. I am not allowed to bring the product back into the store so it can't be replaced. The Manager refuses to speak with me and the home office gives me runaround getting to go back to the s#&t manager who won't meet with me. This place and the Management are pathetic and will not honor or stand behind their products. They prey on seniors!

Every staff member is incredibly knowledgeable, friendly and I feel very lucky to have them so…read moreclose by. They always take the time to explain things thoroughly, making the whole experience easy and reassuring.

don't come here if your looking to get in and out quick. very weird environment. set up more like a…read moredoctors office so if your looking for a dispensary experience this is not the place. they also have a bunch of weird rules that ruin it and they turn a 2 step process into a 4 step process.

I've been going to story cannabis for a few months now and haven't had any problems before, but…read moretoday I bought three pre rolls and one one was already empty so so one in the back took the product from its packaging and put it back in stock and they sold it. They obviously didn't know but when I went back in to see if it would be replaced they said they can't just give weed away and I even offered to buy a new one half off and they still refused and they told me I would need to contact the distributor, so I had to buy a brand new pre roll right there full price. I did contact the distributor and they obviously didn't respond so in the end story didnt try to help me at all they let there employee or who ever steal from there stock and they let me a veteran pay for it. nice staff doe

I have absolutely no problem with the folks that work at this dispensary. They have always been…read morenice and very helpful. The company itself, however, is not one I place any trust in. Their website claims to have a Loyalty program that will offer you points for purchases which you can then trade toward the purchase of accessories. But, in my case, though I have made several purchases there and have confirmed a few times with them that I am a member my points total shows 0 points when I access the program. And all of my receipts show 0 points awarded for my purchases. They also claim that if you join Loyalty you will receive heads-up announcements of store specials. I have received not a single announcement, not a single email or communication. When I mentioned this at the dispensary I have been told that it works for some folks and not for others. And they have no explanation or remedy for the issue. I consider this BAD customer service, if not outright deception. So despite my otherwise excellent experiences with the people that work there I withdraw my support for this dispensary. If they are unwilling to be upfront with their customers, they don't deserve the business.

I'm updating to four stars because the main reason it was three was that they weren't prioritizing…read moremedical patients in line but they seem to have re-started this practice. It's still the cheapest place in town with their sales. I do wish they would pull my order before I arrived (medical orders always appear to take longer than recreational) but I get that without pre-paying, it's not worth their time. Website is still the easiest to use in my opinion although it is hard to figure out how to use my loyalty points. Overall, this is where I go for big orders based on the price (and maybe I would go more if it was more convenient to me geographically).

The cashier that assisted with my online order was so high it was like he was moving in slow…read moremotion. I was also given the wrong item (different color) and when corrected, was told they didn't have it which was just a little disappointing. The area was clean though and nice on the inside. I didn't have a long wait when I entered but the wait time at the cashier was longer because of the above.

Um we were cruising down the road and found this location on google maps . Got off the interstate…read moreand drove about 5 miles . We pulled into a dilapidated medical building with a boat in the back . Trash everywhere, no parking ... sketchy folks in the parking lot . We didn't even go in , we turned our bus around and got back on the road . Naw ..... I gave 3 star cause it might be nice inside but I'll never know

Scheduled for 10 am, no call. I've called back 3 times and promised a call. Still waiting at 11am.read more