The staff at this location seem to be nice enough but I would not say they are knowledgeable…read morecompared to other dispensaries in the area. The menu is big enough and the prices are cheaper compared to others and usually the whole store is 30% off for medical. The parking situation and the quality of the product is where I am docking a star. The parking is atrocious - only one way in and out and with the construction in rookwood right now it is 1000x worse. The neighbor at the beauty salon next door is rude and will chase you to your car. The product quality - I have got bud that was stale and concentrates that were melted.

So glad carol is there for all my confusion STILL with the ratio's and for her excellent recs for…read moremy debilitating Long covid Pain. Quick and helpful. Not a huge selection but if it does th same thing I'm not picky! My gummies weren't on sale that Day but for the price paid we got what will last me a Long time

I always have a positive experience visiting this location. Everyone there is friendly and the…read morebudtenders are very helpful. My only concern is that recently there has been a limitation of Matter flower. They have only been stocking Sativas and even though I like a nice Sativa every so often I am an Indica guy to the bone. Hopefully their stock will improve soon.

It a big fan, walk-in and you have to order off a iPad I'm use to other states open comfy vibe not…read morelike I'm in a secured depository the gentlemen at the front are cool and personable, but I like to get a glimpse at what I'm looking to purchase (if I decide to) but nothing room is plain and blah, after the order you go into another room behind more doors and still no display or pictures of product. Idk maybe I was use to the way other places are setup the ooooh and awe factor some type of I want to see before I buy feel but this didn't have that, I won't take away from the staff all are kind and friendly some though felt like it was just "a job" little to no knowledge but the. You had few that are very knowledgeable. Idk give it a try look more set up for locals then the every once in awhile outta towner but still some good strains and some old names but give it a shot

The only reason I docked a star is two things - the fact they got rid of their stacking discount …read more. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff.

I do believe the idea of The landing is awesome, the 1 on 1 experience with bud tenders are awesome…read moreand so is mobile ordering My issue I have is with the website and the bud tender not disclosing that I was purchasing a DELTA 9 / 8 Blend product vs what I believed was normal THC Funny enough while talking to my bud tender I even said I am hopeful this stuff is better the the smoke shop delta 9 / 8 and she did not mention it was infact the same delta 9. Wish it was a little more transparent

The prices aren't the best compared to other places in the city, but the staff makes up for that…read more Everyone is so nice and personable, they are informative and go out of their way to help you. I like how they have tons of different kiosks with huge screens to order from. The place is always clean and welcoming.

What a difference! We visited two stores in Cincinnati. Zenleaf was an absolute pleasure to visit…read more Dean was awesome! He took his time helping my queen on her first trip to a weed store. We will visit this store every time we come to Cinci! Thank you Dean! You were awesome. People could take classes in your level of customer service!

We were driving from Florida back to Michigan and decided to make the rest of our trip back to…read moreMichigan a little more relaxing and fun so we stopped at the dispensary and met Jen. She was extremely helpful, guided us to the lettuce that met our needs and also offered a caffeinated beverage that we are very excited to try.. she was chill funny has a great personality and we definitely connected with her. If we are ever back in Ohio again we will surely stop in!

Knowledgeable and pleasant staff. Easy to get to and and prompt service. Good variety and many…read moreoptions to choose from.

Every staff member is incredibly knowledgeable, friendly and I feel very lucky to have them so…read moreclose by. They always take the time to explain things thoroughly, making the whole experience easy and reassuring.

Trash management for sure!!!!!! but the employees are amazing. Britni and Lydia are the bestread more

I've been going to story cannabis for a few months now and haven't had any problems before, but…read moretoday I bought three pre rolls and one one was already empty so so one in the back took the product from its packaging and put it back in stock and they sold it. They obviously didn't know but when I went back in to see if it would be replaced they said they can't just give weed away and I even offered to buy a new one half off and they still refused and they told me I would need to contact the distributor, so I had to buy a brand new pre roll right there full price. I did contact the distributor and they obviously didn't respond so in the end story didnt try to help me at all they let there employee or who ever steal from there stock and they let me a veteran pay for it. nice staff doe

Very nice and helpful staff! Also, it is so well laid out as any retail store would be. Items are…read moredisplayed well!

I'm updating to four stars because the main reason it was three was that they weren't prioritizing…read moremedical patients in line but they seem to have re-started this practice. It's still the cheapest place in town with their sales. I do wish they would pull my order before I arrived (medical orders always appear to take longer than recreational) but I get that without pre-paying, it's not worth their time. Website is still the easiest to use in my opinion although it is hard to figure out how to use my loyalty points. Overall, this is where I go for big orders based on the price (and maybe I would go more if it was more convenient to me geographically).

Um we were cruising down the road and found this location on google maps . Got off the interstate…read moreand drove about 5 miles . We pulled into a dilapidated medical building with a boat in the back . Trash everywhere, no parking ... sketchy folks in the parking lot . We didn't even go in , we turned our bus around and got back on the road . Naw ..... I gave 3 star cause it might be nice inside but I'll never know

Scheduled for 10 am, no call. I've called back 3 times and promised a call. Still waiting at 11am.read more