I trust Vinny to be frank with me about what my car needs and not to up sell. I started using…read moreMcGregor almost 10 years ago when I lived in walking distance, and they're still my go-to garage now that I moved further away. Several friends and neighbors also trust and rely on McGregor. When I thought they'd made a mistake once, Vinny talked it through with me respectfully and non-defensively, and we sorted it out. Highly recommend

Back to add another positive review. They are always helpful. I trust them with all my car's issues.read more

The nicest folks. If you are looking for a used car or need to service yours, you couldn't do…read morebetter than this place. Rick has been in the business since his father owned the Ford dealership in this very location. Very fairly priced vehicles, IMO. Contact me for details if you like

Brian and crew are honest, trustworthy, knowledgeable, and get the job done. Solid workmanship.read more

Great guys. Great service. Great results…read more My inspections was due and my car had a few items I wanted them to check out while they had it up in the air. All of my stated issues were examined and corrected.

I have been a customer of Gochee's for over twenty years. I cannot recommend them more highly…read more Number one reason: Trust. They care about you and your business. They do what it takes to fix things right. Number two reason: Reliable. They fix things. They don't sort of fix things. I have sometimes thought that the price of something was too high and went elsewhere and regretted it. Others quick fixes don't last and in the end Harry and Eric's team has always been right. Number three reason: Quality. They fix things. They fix them right the first time. They tell you the options. You can trust their diagnosis. I have an example. When Gochee's does break jobs they alway replace the disks and rotors (ok I don't know if it is always, but for me, they always... and to be honest I may be a little hard on the petals). This is more expensive, but it is the right way. You can't cost effectively machine rotors anymore and replacing just the pads is a short term fix that leads to performance / break life issues. So Gochee's seems expensive but it isn't. It is fair and right. So what is your time and aggregation worth. Do you want a quality job done right? What is it worth to get an estimate that expresses the true cost to fix your issue... not sort of fix it.. for now, worth? Again. Call them they get it right.

HORRIBLE EXEPRIENCE!!! Did not care about my safety, was unable to diagnose a basic problem, and…read moreput in part incorrectly. I went to this place because my grandmother was coming here for years prior and I wanted to keep business local. I thought they would treat me right. Big mistake. I believe this place used to be better but has gone down hill after talking to other people who come here. I went in assuming I had a brake issue. Was grinding as if pads wore down on rotars. They said brakes were fine and I needed a new axle. Immediately out of the parking lot still grinding. I go back the next day, leave my car there, they claim they cannot find anything related to the grinding. They said they cleaned off the rear brakes which is a joke of a response the issue was in the front. I go back a third day and ride with Harry. He heard the grinding sound. They still couldn't find the issue. They claimed to clean of the breaks and check out the wheels. I was told 2 days in a row Jay drove after the "work" of cleaning off the brakes and he heard no grinding. Yet as soon as I drove in the parking lot there was grinding. I told them I live 5 minute walk away. I want to come see it on the lift. They claimed they didnt have time to call me down multiple days in a row so I could look because they are so busy. I took my car to two other places. Was obvious the wheel bearings were bad causing the grinding. On top of this, the axle Gochees put in was leaking transmission fluid and moving. Other shops were happy to let me come see the issue in the garage while on lift unlike Gochees. From talking to mechanics its very unlikely I needed the axle, but this i will never truly know. So on top of putting in a part wrong that i probably did not need... and not catching the leak the part they put in 2 days i brought it in after the part was replaced... Somehow Gochees couldnt find something as basic as wheel bearing 3 days in a row? On top of this I asked Harry multiple times if it was safe to drive a long distance. He said fine with a safe.... with bad wheel bearings!! I really do not think Gochees even checked my vehicle the next days. How do you miss a leaking axle on top of wheel bearings? Either super incompetent or extremely careless to their customers. Harry offered to replace the axle leaking trans fluid that was put in incorrectly. I will not even allow this. A place that cannot identify bad wheel bearings, puts in parts incorrectly, and tells me an unsafe vehicle is safe will NOT touch my vehicle. I said they can pay for a competent shop to put it in. They refused. They refused to refund me for labor as well for the part they put in incorrectly. I am certainly not trusting this place to touch my vehicle again. One positive is they did not just randomly start putting parts on my car claiming to fix the grinding after the axle... but thats a pretty low bar for a positive. Harry seemed nice and willing to take the time to listen to my needs but for no answers.

These guys are great! Reliable, priced fairly, extremely competent and, besides all that, a truly…read morenice, family business that enjoys long term employees who love working there... Highly recommended!

Oh, the irony in his response below... All of this, coming from a guy, who owns/operates a "car…read morewash" on the same property! So, when he tells the next customer, that car washes don't scratch cars, show them this review.... Capital District residents, beware of this scammer! They scratched my wheel during a tire removal. I shared a video of the damage & beforehand photos for proof. They denied causing the damage & stopped communicating like cowards. Not a stand-up shop, when a problem occurs. Beware...

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

Very helpful bunch with their honest pricing and assessments. I have already recommended this shop…read moreto people who live in the area.

My wife had issues with her tires, so she went to Caruso's for an alignment and tires Only 8 months…read morelater i had to take her car to another place for new tires. Color me shocked when they showed me the Alignment report on why she had 2 rear tires going bald on the outside where even the steel belts were showing on one. Even hitting a pothole every day for 6 months couldn't have screwed up her alignment that bad. They have no idea what they are doing regarding alignment to the point they either don't even do it, or they have incompetent employees taking short cuts. I would recommend you not visit them for anything related to alignments or tires. Within 8 months you will probably have the same issue and be out another 1k+. Absolutely ridiculous to take advantage like that.

Larry Lombardo was kind enough to squeeze me in during a trip back to Albany to see family and…read morefriends. He accommodated my haphazard schedule and was -- as everyone has said -- fair on pricing and speed. I wish I had more time to complete the other work my car needs, as it's rare to find a mechanic that doesn't upsell or take advantage (particularly of women). Bottom line: Highly recommended.

Consistently great service at Avery fair prices. Always seems to fit our cars in despite being…read moreextremely busy. First class!