Dinner at Stagecoach Tavern was utter chaos. The singular star is dedicated to the bartender & the…read moreburger my partner received. We came to RBL for a very specific concert. When we reserved our room, we purchased the dinner package, which included a three course dinner at Stagecoach Tavern. The website stated that gratuity was included in the package because "we have raised our prices to provide better wages for our staff." With the lack of a front desk & seemingly no internal system for keeping track of guests, this "package" proved to be difficult & frustrating to redeem. The staff didn't seem to to know about our 6:45 dinner reservation, let alone our dinner package. But eventually we were led to a table where we sat & waited. & waited. We waited so long, without anyone visiting our table to even take our drink order, that we had time to notice some disturbing things around us. 1. Lipstick stains on the cloth napkins. 2. Lipstick gunk on the water glasses. 3. Flies buzzing around everywhere. 4. Other patrons looking annoyed & restless. About 15 minutes into our sit, another couple was led to a table next to us. Then the server returned to take their drink order. Then they received their drinks. Then they ordered food. ... All before anyone spoke to us. At one point, we made note that they might know the owner. In that case, how embarrassing for Stagecoach Tavern to have a dining room full of restless guests & continuing to only dote on the customers they know personally. Bad practice. Finally, after about almost an hour of sitting, a very stressed bartender noticed us. He stopped to take our drink order, despite our table being very obviously out of his jurisdiction. He was out of breath & agitated, so we didn't think it was a good time to bring up our alleged "package." We just ordered "whatever can be made quickly," since we had a concert to get to. My partner ordered the burger. I ordered the fried fish. He was quickly on his way. Then the special table next to us received their food. Our table was still empty, except for the lipstick stained napkins, the lipstick gunked water glasses, & the flies. There was a table of 3 near us that had been already sitting when we arrived at Stagecoach Tavern. They were restless & clearly upset. When they finally got a chance, they flagged down the elusive server (who had still not visited our table) to ask for their food to-go. They couldn't wait any longer. We watched in horror as the server gave no explanation, no apology, & no discount to the table of 3 that was requesting their "fine dining" to-go because it was taking so long. After speaking with the table of 3, the server finally came to our table. It had been OVER an HOUR since we had been sat. She didn't realize that the bartender had been by, so she asked us what she could get us to drink. We told her that we didn't need to order anything, as we had already spoken with the bartender. I did request replacement water glasses, though. We also asked if our two entrees could be covered by our dinner "package" because we didn't have the time to wait for a three-course meal at this point. She said no. We asked her to check with a manager. The VIP table next to us had completely finished their meal & were waiting for the check, at this time. We didn't hear back from her & didn't receive new water glasses. Eventually, our drinks & food were dropped at our table by a member of the kitchen staff. My partner said the burger was phenomenal. The fried fish dish was a nice medley of flavors. I particularly enjoyed the unique blueberry/dill combination. It was, unfortunately, tedious to eat & not enough food. I knew I would still be hungry, but we certainly didn't have the time or patience to order anything else. The concert was due to begin at any moment, so I left the tavern to head over to the venue, leaving my partner with the unsavory job of settling the bill (thank you, love you.) Apparently they did eventually call it a wash, as our two drinks & two entrees tallied up to a total that was far less than what the dinner package could potentially include. My partner left a $20 bill on the bar for the bartender. After the fact, we were charged $185 for the dinner package that was supposed to be included in our room reservation. They included a $24 restaurant gratuity charge which really tied my knickers in a knot, considering their spiel about raising staff pay & included gratuity. Even if you build your own three course dinner by ordering the most expensive starter, entree, & dessert off the menu, you still won't tally up a $185 bill. The dinner package is a scam. After repeated attempts to contact their customer service (again, there's no front desk) we finally received a refund for the dinner package. What a disaster. Where is management?

An absolute fabulous dining experience. From being greeted by a gracious host to engaging with a…read moredelightful bartender, there is absolutely no down points to the Stagecoach Tavern. This unique and quaint respite in Sheffield provides both an indoor and outdoor relaxing food and drink experience. It was too cold to go outdoors, but they did have a fire pit going in case one wanted to brave the elements. Inside the restaurant you will experience a variety of different seating choices. From booths to tables to private fireplace options, you could go back again and again without sitting in a cookie-cutter type table. The inside is decorated with a variety of historic stagecoach memorabilia. Very cool. Onto the food. Dining started out with the sourdough basket appetizer. Fresh toasted sourdough bread with a buttery garlic side cup is a solid opener choice. You get plenty of bread for two or more to share. The shrimp and scallop risotto main entrée was terrific even the risotto critic couldn't argue. Fairly good sized with a respectable amount of both shrimp and scallops. The risotto had a nice Parmesan topping with a touch of lemon. Now, the Chick lien pot pie was outstanding! A sweet pastry topping kicks this decadent special. Lots of flavor in every spoonful. They've got a fantastic talented bartender, who has some great drink suggestions that might tempt you to go off menu.

I feel like this place is good if you want a need to go out for drinks in the area, but for me…read morepersonally who doesn't really drink. But also was hungry it really didn't fit the needs, service and ambiance was nice. But overall this really wasn't a great experience for me because the place wasn't even really for me so...

My boyfriend and I stopped at Big Elm during our brewery crawl…read more Easy parking and friendly staff. My boyfriend got two rounds of flights and I got one of their delicious frozen lemonades. My only complaint was how hot it was in the brewery, we probably would've stayed longer if we could tolerate the heat. They had some snacks to purchase and a ton of merch. They also have a nice area for kids to play and nice clean bathrooms. My boyfriend loved the beer - said it was the best of the whole day. Check them out if you're in the area!

First off. Bistro Box will always be a favorite of mine! We always plan well in advance to make…read moresure we're here early enough to enjoy! A quick phone call or advanced preparation would flatten any concerns about business hours in my opinion! But that's besides the point. The staff is always super nice and accommodating and would be more than happy to help with anything if asked respectfully! The food is always a 10/10 and the portions are INSANELY huge. Well worth the wait and the price! If you're not willing to wait for quality, just go McDonalds if you're impatient. Keep killing it bistro box! You guys rock! We'll see you again soon!

Wonderful food and excellent service and right in front of the Berkshire Mountains. Servings are…read morevery generous. And when the weather is great, everything is great.

Food quality/price (value) ratimg 10. The atmosphere is roadside tavern. We sat at the bar where…read morewe split a French Dip sandwich with their signature freshly made potato chips - a joy to have with any meal. The service was great and everything was prepared properly. We'll definitely come back for another meal.

Great find. Service-great! Food-great! We sat on the back deck- wonderful view! Don't drive by this…read moregem!

What a gem of a place…read more We were looking for someplace rustic yet refined- and this was the perfect blend of both. Perfect weekend getaway. And we were treated to an amazing jazz band on Friday night! No front desk everything is handled by text it call and that worked just fine for us. Very responsive and helpful. The rooms do not have TVs or mini fridges- but you aren't here anyhow to watch TV. Really comfortable bed and perfect for a peaceful nights slumber. The property is beautiful - plenty of hiking and walking trails. Great locations and amazing views. Do not overlook the stagecoach tavern in the property for dinners- I'll review that separately. Breakfasts were amazing and the same superior quality as the restaurant. Best food we have had in a long time. The staff is more than happy to accommodate you in the private sauna or an outside fire with smores! Looking forward to our next trip here.

Buyer beware! I'll break this review up into three parts because there are a lot of moving parts…read morehere. Booking/ pricing/ management: We stayed a night at the Race Brook Lodge to see a concert a little while ago. At first glance, a stay here looks a little pricey based on what you appear to be getting. In my head, $200 for a small room in a converted barn is steep. When I went to book it, I was asked to select a "package." There was one advertising a nights stay, a three course dinner in the Stagecoach Tavern, and breakfast the next day for $185. I thought since dinner and breakfast were included, that wasn't such a bad deal after all. Total cost after taxes and fees when I hit the purchase button: $201 Imagine my surprise when I got my confirmation email and took a look at the receipt- $309. I quickly looked at my credit card statement, sure enough- $309. I sent them an email immediately asking what was up with the extra $108. Crickets. Oh well, I figured I could just hash it out with them when we got there. I came to find out that there is no front desk, and everything is handled over text messages, so that made it a little more difficult. When the time came to check out, I got a text asking me to click a link to view my "balance." I clicked it and discovered that they were attempting to charge me another $92. At this point I sent them another email and told them that this felt like a scam, and that I would be disputing the charges with my credit card. They responded right away saying that there was a miscommunication, the "package" was actually separate from the room charge and that they were supposed to let me know of that right after I booked, but someone dropped the ball. They did eventually honor the original $201 price that I was quoted, but if I hadn't noticed the discrepancy or been firm about fixing it, I can't imagine they would have refunded it by themselves. Sidenote: when looking closely at the dinner/breakfast package pricing- it's an absolute ripoff. "Package" dinner: $150 Meals Tax: $10.50 Billed gratuity: $24.00 All in- $184.50. For ONE person. For dinner and a middle of the road buffet breakfast? The "three course dinner" allows you to pick any starter, entree, and dessert from the restaurant menu. If you picked the three most expensive items in each category, it would be $104. Plus a $15 breakfast, you're still not even in the neighborhood of $150. I suppose selecting the meal package bestows on you the honor of donating an extra $31 to the owners of the lodge. Great deal! The Room: We were happy enough with our room. It was nothing special, but it had air conditioning, hot water, and it was clean: really my only three boxes that need to be checked by a hotel. The photos on their website appear to be from 2017, which made me a little weary, but I was pleasantly surprised to find that the room actually looked better in person. We stayed in the Hayloft #7 room. The concert in the barn: The concert we saw was EXCELLENT. The barn is an amazing venue for a small show like the one we saw. Everyone was giving each other a respectful amount of space, and there truly was not a bad view to be found anywhere. It was hot inside the night we were there, but when it gets to be a little much, you can just step outside, grab a glass of water and some fresh air, and come back in and still have an amazing view of the show. As far as concert venues go, it doesn't get much better than that. All in all, I can't recommend staying here. I'd go see another show in a heartbeat, but would look elsewhere for accommodations. Our time at the lodge was pleasant enough, but the funny business with their pricing left a really bad taste in my mouth. At my most charitable- I'd say it's bad bang for your buck. At worst, the pricing is intentionally ambiguous.

The Mill has incredible food including American and foreign cuisine. The complimentary snacks were…read morea nice touch. We shared a delicious foie gras terrine with toast and fig compote. My vegetarian curry with mango chutney was exceptional. My husband opted for calves liver which was wonderful. You seldom see this on menus anymore. The ambiance was warm and cozy. The service was excellent. The only thing I didn't like was a mojito. It was very sugary, lime was weak and virtually no mint. Overall The Mill is an outstanding restaurant we will revisit!

This is a mixed review, and I apologize for its length. The Mill doesn't take reservations for…read moreparties of four or fewer. Since we were driving from Cambridge to Egremont -- about three hours -- to celebrate a special occasion with friends who live nearby, we called to ask whether they could make an exception. The manager gladly did. A few hours before the reservation, however, the OWNER called and brusquely informed us that they do not take reservations for parties of four and that "maybe they could accommodate us," before launching into an unnecessary lecture about their 5+ policy -- essentially cancelling our reservation. Why do that to your customers? Unfortunately, it didn't stop there. When we arrived, he was again rude and dismissive, seating us at a tiny table in the corner of the bar that was clearly too small for dinner. Thankfully, the manager stepped in, rescued the evening, and moved us to the main dining room, where we ended up having a wonderful night with our friends. She also checked in throughout the evening to make sure our experience improved, and her professionalism genuinely turned things around. As for the food: we ordered the Smoked Fish Pate appetizer, the Grilled Salmon, and the Artichoke and Goat Cheese Ravioli. The pate was exceptional -- layered, balanced, and memorable. The salmon was perfectly cooked, flavorful, and refreshingly not buried under heavy marinades. The ravioli was also excellent. Dessert was a rich chocolate cake that capped off an otherwise delightful meal. The decor, service, and overall comfort were all A+. This easily could have been a five-star evening, but the owner's unjustified hostility convinced me that this is not a place I would return to.

We got fries as our appetizer and we got salmon with a salad (substitution), and fish and chips…read morewith mashed peas on the side.

Ate at the bar. Friendly bartender. Good food, reasonably priced. Nice tap beer list.read more

The food was delicious. I had the meatloaf, spinach and split a capris salad. Lathe portions we…read moredefinitely were full at the end, no room for dessert. Great service and a friendly staff. Nice atmosphere. Definitely worth another visit

Solid restaurant close to the Mahaiwe. I recommend sitting at the bar, getting a Manhattan a giant…read moresalad and the meatloaf. But the burger and other cuts have all been good. Only sitting the second room if you have to. It's rather sad.

I chose The Elm for dinner with my CA guests during their first Berkshires visit because it's…read moreconveniently located in the midst of Berkshire Busk on Railroad St and I thought it would be festive. Upon arriving, our table was ready up near the front window which allowed for fun people-watching. Our waiter did a good job - drinks were fine, menu was a bit limited if one is looking for a nice entree offering, but we selected hangar steak, fish & chips, homemade pasta bowl, etc and they were fine. The one problem which turned a perfectly good experience into one which all of my guests commented on was that after dropping $500 moments earlier, we waited by the host's stand to use the restroom, and each time the waiter/owner? passed by, he said excuse me in an irritated manner, even though a couple times he wasn't even bringing any food out. We were not blocking the passageway nor creating any noise - just waiting for the restroom after dining at their establishment. A little attitude adjustment for his guests' patronage (or an additional restroom) would've made all the difference in whether guests would choose to return to his establishment. Ah well.. thank goodness we in the Berkshires have lots of wonderful options!

Well situated, nice welcome greetings, very friendly staff…read more However, the food is another story... The vegetarian pasta was dry and bland (a congealed clump in a bowl). Seasonal vegetable plate was just ok, and expensive for what it was (grilled vegetables). Beverages were good though : had glass of Barbara wine and a NA beer.

We were really looking forward to dining here and had saved this restaurant as the culmination of…read moreour trip to the Berkshires. Unfortunately, our experience was extremely disappointing. We arrived for our reservation and were offered a very small two-top. Because we were dining with our dog, we politely asked if it would be possible to wait for a larger table where she would not be in the way of other guests or staff. We were not demanding a different table -- we were told it would take approximately 30 minutes for another table in a different section to become available, and we happily said we were willing to wait. We sat quietly outside with our dog while waiting. The owner then approached us and told us that waiting for another table would interfere with future seating. We were surprised by this, as we had simply accepted the wait time that was provided to us and had not caused any disruption. The interaction escalated when the owner used profanity toward my husband and threw the water bowl that had been provided for our dog in our direction. We were shocked by the hostility and left without eating. We completely understand that restaurants have to manage reservations and seating, and we would have accepted being told that our request could not be accommodated. What was unacceptable was the way we were spoken to and treated by the owner. We came here excited to spend our money at this restaurant as part of our trip, but we are grateful that Great Barrington has many other excellent establishments where we were welcomed and happy to spend our money instead. Unfortunately, this experience was the opposite of the hospitality we expected.

This place used to be great and it was always our first stop in GB but…read more it has fallen off a cliff. I told the owner Mark how awful the service was and he was completely indifferent. Couldn't bring himself to apologize. Here's what you endure: 1. Waitress brings a carafe of water but no glasses. You have to ask twice. Later when soup is dropped off you have to wait for the server to return so you can ask for a spoon. 2. Lots of specials are no longer available. Then why are they still on the board? Your waitress lists what they're out of so you decide to have the sandwich. "We're out of that too." OKAAAY 3. You want a salad without nuts and you indicated that when you made the reservation and the menu says clearly "Please notify your server if you have any allergies." Your waitress says it's not possible to make accommodations. You have to ask three times before she puts in the order. 4. You've been enjoying cocktails--which are great--but it's been an hour and food still hasn't arrived (it's 8:45 and restaurant is mostly empty). Your busser shows up to see if we're done and need any more plates taken away. No, you politely say, you need your entrees. 5. You wonder aloud for the third time if your server has left for the night. 6. You're not offered dessert or anything else. You can't wait to leave a place you used to love. You won't go back.