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    The Friendly Bean

    4.4 (5 reviews)
    Closed • 8:00 am - 4:00 pm

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    1 year ago

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    1 year ago

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    Tyler Y.

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    9 months ago

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    1 year ago

    Staff was incredibly kind and everything tasted great! Would absolutely recommend to anyone looking for a quick treat.

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    Blue Steele Coffee Company - The Seahawk

    Blue Steele Coffee Company

    4.0(133 reviews)
    1.9 mi
    •$

    I hate leaving negative reviews, but after multiple experiences, I feel I need to share this. I…read morecontinue coming here mainly because it's close to my husband's work and the breakfast sandwiches are good--but unfortunately, the customer service is consistently poor. Nearly every visit, the employees come across as rude, unfriendly, and give the bare minimum in terms of service. Today was the final straw. I ordered a white chocolate mocha, but was handed a regular mocha instead. When I politely said I had ordered a white chocolate mocha, the employee immediately responded with attitude. I handed the drink back and said I didn't want that one, and she asked--again with attitude--if I wanted it remade. When I said yes, she rudely told me that "next time you need to say white chocolate mocha." I responded that I believed I had, and she insisted I didn't. There was no reason for the hostility over a simple drink correction. Customer mistakes happen, employee mistakes happen--but basic kindness and professionalism should still be expected. The food may be good, but the repeated poor treatment from staff makes the experience unpleasant. Management seriously needs to address customer service training or reconsider staffing, because friendly service goes a long way.

    UNDERRATED GEM in Spanaway! The ladies working the drive thru window are always so kind and…read morehelpful! I've been OBSESSED with the Rainier breakfast sandwich. Please do yourself a favor and order it. I also super appreciate how speedy the service is! Definitely becoming a weekly stop. FYI: Website menu prices aren't up to date but the ladies will give you the menu with all the updated prices at the window.

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    Blue Steele Coffee Company - House Iced Chai and Evie's Garden sandwich!

    House Iced Chai and Evie's Garden sandwich!

    Blue Steele Coffee Company - Menu hard to see 9.17.24

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    Menu hard to see 9.17.24

    The Friendly Bean - coffee - Updated October 2026

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