My goto auto store. Very knowledgeable, always helpful, and have a very broad selection.read more

I usually go to O'Reilly's for any auto parts I need. The staff is always friendly and very…read morehelpful.

Gerald helped me change my battery and did such a wonderful job: cleaned off the corrosion and was…read moreso friendly. I REALLY appreciate what you guys and gals do here. I truly could not be more appreciative. Thank you so much! Toyota would have maybe charged the same(maybe more) but taken at least 3 hours. It was $230 here for the gold 3 year warranty battery here and took less than an hour.

Azrael is a total rockstar! We showed up late at night with a dead battery and she jumped right in…read morewith tools, knowledge, and kindness. Even when the guy behind us went full "grumpy car man," she stayed cool as ever (give this woman superhero status ‍). Naomi wrapped it up with smooth checkout teamwork. Thanks ladies, you turned a car crisis into a win!

Had an amazing car buying experience. I felt very comfortable and at ease with my decision buying a…read morenew vehicle. Marty made the whole experience enjoyable and seamless. I would recommend any family or friends to come here to purchase a vehicle.

Thank you Tyler and Jay for helping me and my husband get our dream truck! after 6 months of…read morelooking for truck we finally did it due to there patience and transparency! I would come back and work with them again!

Shout out to Employees Joe and Cameron. Monday, I went in to have my oil checked because I knew…read moreit was very low and wasnt due just yet for an Oil Change. Joe was so patient, kind, and knowledgeable and helped me check my oil, which ended up needing a quart and a half top off. In the process, I gained some much needed information. Went back today to check again on the advice of Joe and Cameron checked my oil and it was full! Thank you to these wonderful Men and the Manager who greeted me when I came in!

I came in about a week ago for bolts and the check engine light checker thing (forgive my misuse of…read moreterminology). Jordan was so incredibly helpful and told me exactly what parts I needed!! I was very nervous and he was so helpful! Will be returning!

The only thing better than the parts Napa provides is its customer service. The level of customer…read moreservice from everyone at this location has been excellent, but most recently, I had the pleasure of working with Lisa. She was very knowledgeable and a pleasure to work with, and that's the reason I'm leaving this review. Thank you, Lisa, and everyone else at Napa.

Great customer service with the parts that you need. Wonderful and helpful staff willing to work…read morewith you to get the parts you need to complete the job.

I am the new #1 fan of this O'Reilly Auto Parts location!…read more Talk about 5-star Yelp service... That is what I received today in my time of need. Fast, courteous and efficient people work in this store. And a great big thank you to Chris for proving again and again how many kind people are out there in this world. My battery in my car fob was on the verge of dying. I had no idea how much time I had left when my car alerted me it was low. I panicked. Far from home. Getting dark. Scared. I yelped auto shops and saw I was literally a mile from this company. My concern at this point was to get help. I did not care how many good Yelp reviews they had... just get there. When I walked in every counter was occupied by paying customers. I caught the eye of a person not dressed in uniform behind the counter. I think he saw the panic on my face and immediately asked if he could help. I explained my situation and he was on it from that moment on. He opened my fob and literally in seconds had a replacement battery inserted and put it back together again. And if that was not enough he pointed the fob at my car through the store window to ensure it worked. I will bet I was in and out in 10 minutes. Unbelievable! I am sooo grateful, Chris, for your help. And as it turns out... they have many great Yelp reviews. I am not surprised! Please know you will be taken care of here no matter what your auto needs may be. The store looked immaculately clean and organized. And with so much inventory. This store is a gift to the community. I did take a minute to snap a couple of photos!;)

Steve was such a nice gentleman. I needed a battery on my 2012 Rav 4. He did a great job. He…read moreinstalled it for me. Thank you Steve

I brought my car to this dealership for a simple oil change. I had an appointment and arrived on…read moretime, but it still took almost 40 minutes before anyone even acknowledged me. I didn't make a big deal out of it because I had the whole morning free. When a technician finally came out, he started pointing out supposed issues with my engine, claiming I had a "rat problem" and that parts might need to be replaced. I've had this car for less than a year, and I don't have any rodent issues where I live, so if anything, that would've happened before I purchased the vehicle. My car has always run perfectly--no charging issues, no performance issues, nothing. I just needed an oil change. Five hours later, I finally left with the oil change completed. About a week and a half to two weeks later, I suddenly started experiencing charging problems. It got progressively worse until my car eventually wouldn't start at all. I checked and charged the battery myself, and everything tested fine, yet the car still wouldn't hold a charge. I called the dealership and spoke with the same service technician who helped me during my visit, Chun Lee. I'm honestly shocked someone like this represents the dealership. He was rude, dismissive, and completely condescending while I tried to explain what was happening. He insisted they had told me my battery had voltage and charging issues--something that was never mentioned to me and is not documented anywhere in the report. I reviewed the inspection report and the video they sent me. My battery passed. There were no issues noted. My car had zero problems before I brought it in, and now suddenly it does. Instead of offering to have me bring the car in or helping troubleshoot the issue, he continued to talk down to me and take no responsibility. If this is how the service department operates, it's extremely concerning. In my opinion, this individual should not be working in customer service. I will try reaching out again in hopes of speaking with someone who is actually willing to help. If not, I will be filing a formal complaint against this dealership. I will also never recommend their service department to anyone. I can't speak on their sales team since I didn't deal with them, but as far as service goes, I will not be returning.

Stop defrauding the customers. I got an independent…read moreinspection of my exhaust system because Future Nissan said mine needed replacement. They sent fraudulent pictures of my muffler. Wasn't my car. I didn't even have the clamp in question as mine is welded. First picture is my muffler. 2nd picture and video is what Future Nissan claimed to be my muffler.

I came in on Wednesday, 4 March because I had a check engine light on. Mason was behind the…read morecounter. He helped me out and printed out the test results. I was very happy with the service and the professionalism displayed by the employee.

If I can leave 0 stars I would. Pretty sure he is the only oldest person there with grey white hair…read morethat works there. Long story short locked my self out my car. Tired of paying locksmiths 300+ just to open my door. I tried asking if they had a an air wedge or any tool to help me get inside my car. He just profiled me and told me they don't have anything to steal cars. Like dude you could been way more careful on what your telling a regular customer this autozone is like my neighbor and very convenient for me to come. They just lost a customer. Im looking forward to talk to the owner or corporate on this guy I'm fully mexican myself coming from a different country legally I have enough to worry about other then this sh*t and the country crisis.

My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.