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    The Flats at Wheaton Station

    1.8 (36 reviews)
    Closed 9:00 am - 6:00 pm

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    The pipes don't even work

    Disability is infected with rats is disgusting. It's the worst building to live in. Is one of the worst places to live in is disgusting. There's rats all over the place. There's rap poop. They don't clean. They have horrible service front desk, attendants the front desk lady is rude and ugly and nasty with you, she smells stinks. Her breath stinks too. The building is horrible infected with rats. There's so many rats all over the building. There's small every apartment there's small because there's so many leaks. They do not care.

    Holes in ceiling from the second leak that happened while I was on vacation
    Frasier J.

    ZERO STARS. Tried so hard to wait until my lease was up to leave a review of the crappy residence. But this has literally been the biggest mistake I have ever made. So for the origin story... they market themselves as a luxury building and I moved in during Covid based off of marketing and not actually seeing my actual apartment for myself. Trusting the leasing agent when she said it literally looked just like the model. Well the day before move in day. I was informed I couldn't move in until after 2pm per policy... mind you my movers are scheduled for the morning because that's common sense. get here to retrieve my keys the apartment isn't even ready. Blinds missing, towel rack hanging off the wall, sprinkler hanging out the ceiling (still looks like that) they replaced the carpet and there is literally carport trimming everywhere even in the bathroom tub! The leasing agent Candace came in here with a Walmart dirt devil vacuum like that was supposed to do something.... Anyway I should have just lived in the moving truck for a better experience. A week after moving in I inform maintenance my dishwasher is broke. Maintenance came in for 5 minutes looked at it and said oh I gotta talk to my super. Never heard from him again because he wrote on the ticket "complete cycle ran dishwasher works". This situation happened 4 months in a row... until at 8 months pregnant there was water all over my floor from the inoperable dishwasher I have never been able to use. I had to literally yell at the regional manager about everyone being incompetent. That same day a new dishwasher was ordered. In between this dishwasher situation the maintenance man was supposed to replace the light above the stove and broke the vent over the microwave and TAPED it back together. It literally fell in the pan I was cooking dinner in. Also there's a girl in the leasing office with a smart mouth and loves to send threatening emails without doing research. My have had a total of 9 packages stolen from A "secure" package room... Also the fire alarm in the building had been so disruptive that it no longer works and the building is "monitored" by the fire department. HOW SWAY?! The lights in my bedroom closets and above the shower have been replaced numerous times.. but why do they keep going out?! We haven't been here 9 months. Anyway. The thing that has made this review come early is that me and my newborn baby went to go see my parents for two weeks in another state and maintenance was fooling around in a vacant apartment above me and I came back to the whole ceiling in my baby's room leaking like 4 different holes in the ceiling and pots on the floor to collect. They fixed it a week later by having a drywall company come in here and plug the holes. And paint over it. I know there's mold in these walls. Well... a month later me and my baby went away for another two weeks and I come back to holes in my bathroom from water leaking above in a now occupied apartment. The water was no longer leaking when I arrived home the ceiling has dried up with a gape in it. So I'm even more bothered because this more than likely happened as soon as we left and NO ONE THOUGHT TO CHECK THE APARTMENT BELOW THE ONE THAT WAS LEAKING. All Ashley ever has is a pleasant voice and apologies. I understand that this is not all her fault but this building is a complete safety hazard inside and out. I was STUCK in the parking garage because the often broken gate would not open. Fire hazard water hazard peace of mind hazard. Don't move here. It's poorly managed and I'm utterly embarrassed to even invite someone over here. I'm contacting a always before I pay another red cent to this trifling complex. If you read this whole review. Keep looking please

    One thing I am is an advocate for right and wrong/lives of those who need assistance!!! Don't move here!!! My client who became very near a dear to me, because of how much adversity she has gone through a she continues to try to succeed!!! Even if life is stacked against her!! She forwarded me some pictures and videos of this place!!! The management is angry because she told upper management the truth!!! She is plagued with what a lot of others in the world are suffering from depression and sadness!!! When life is at wits end when you are the victim, but a corporate company has so much more power and status life feels like it's over for you!! I am encouraging her to keep going, and this is not the end!! These people are so minute compared to your great future!! Know one can stop GODS PLANS FOR ANYONE!!! Please save yourself the headache, DONT MOVE IN HERE!!! She has multiple disabilities, and she is allergic to cannabis smoke!! Which seems unreal!!! One of the meds she takes causes her to react to the smoke in an unusual way!! She becomes violently ill. For example her lungs become inflamed and she vomits consistently!!! This is happening while at this property!!! Dawn the property manger is a true animal, she continues to berate my client!! The property is a hazard!!! First rule of etiquette is don't touch any ones mailbox if it is not yours, for example writing the name on the mailbox is a crime!! Of course ettiequte does not matter here!!! Drugs are all in the hallways, the hallway railing is broken!! She fell!! They did not even acknowledge her when she told them!!! Dawn is now playing the victim!! She slammed the door on my client, because she is just trying to resolve the situation at hand!!! Also when my client first moved in, the elevator in her building was down!!! She picked the apartment based on the elevator!!! The property manger on duty asked her why she did not have any one to help!! Just stay away!!!

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    8 years ago

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    Gables M.

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    22 days ago

    They are the worst ´management is 0 lack of security lack of maintenance please do no move there specially if you have kids pleasseeeeee

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    10 months ago

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    7 years ago

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    8 years ago

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    Ask the Community - The Flats at Wheaton Station

    Review Highlights - The Flats at Wheaton Station

    Thank you Reggie for giving us a great last few months experience here and I'm sure your future residents like you as much as I did.

    Mentioned in 2 reviews

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    The Encore At Wheaton Station - The Encore At Wheaton Station: Fitness Center

    The Encore At Wheaton Station

    (10 reviews)

    we live here for 2yrs and i can tell you.. it's one of the best place we have live in. Staff are…read morefriendly, apartments are clean, great location and maintenance people are superb and knowledgeable. We moved out only because we are buying our own house... if not.. this can be my retirement home/apartment. I am happy with my experience and so much missed the placed.

    Update: I've been out of Encore for a couple months now so I thought I'd write a brief update…read more Although there were many factors regarding the buildings/tenants that I found unfavorable, there are positive things to highlight: - Location is great. So close to "downtown" Wheaton and the mall/metro but tucked away in a quieter area. The area is very walkable with plenty of residential streets for walking, biking, dog-walking, etc. - Size: Apartments are very large compared to others in the area. I lived alone in a deluxe 1-br and never felt cramped in the slightest. Bathroom, kitchen, living area and bedroom were all big and could easily accommodate another tenant. I do miss the large balcony (I don't have one at my new apartment). - Leasing Office: The staff were generally friendly and helpful. I always had great service with a smile from Calvin, as well as others on the team. Most of the negative issues I experienced here are no direct fault of the leasing office. If you can get a top floor unit and are lucky to be in a building that's not shared with habitual door-slammers (Noise was the biggest issue for me), it's not a bad place to live. Parking is free, they hold regular community events and the location is great.

    The Flats at Wheaton Station - apartments - Updated May 2026

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