we live here for 2yrs and i can tell you.. it's one of the best place we have live in. Staff are…read morefriendly, apartments are clean, great location and maintenance people are superb and knowledgeable. We moved out only because we are buying our own house... if not.. this can be my retirement home/apartment. I am happy with my experience and so much missed the placed.

Update: I've been out of Encore for a couple months now so I thought I'd write a brief update…read more Although there were many factors regarding the buildings/tenants that I found unfavorable, there are positive things to highlight: - Location is great. So close to "downtown" Wheaton and the mall/metro but tucked away in a quieter area. The area is very walkable with plenty of residential streets for walking, biking, dog-walking, etc. - Size: Apartments are very large compared to others in the area. I lived alone in a deluxe 1-br and never felt cramped in the slightest. Bathroom, kitchen, living area and bedroom were all big and could easily accommodate another tenant. I do miss the large balcony (I don't have one at my new apartment). - Leasing Office: The staff were generally friendly and helpful. I always had great service with a smile from Calvin, as well as others on the team. Most of the negative issues I experienced here are no direct fault of the leasing office. If you can get a top floor unit and are lucky to be in a building that's not shared with habitual door-slammers (Noise was the biggest issue for me), it's not a bad place to live. Parking is free, they hold regular community events and the location is great.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

We worked with Streamline recently as we moved into our new D.C. apartment. Keona has been…read moreextremely helpful and communicative--she set forth clear expectations of the timeline, services we have access to, and more. She responds quickly and always keeps us in the loop. Additionally, she has coordinated multiple maintenance calls with Kyle, as we found a few outstanding items which needed to be addressed following our move-in date. Kyle has been incredible! He shows up on time, arrives prepared and stays in touch as necessary to ensure everything is working smoothly. We're happy to be working with Streamline, Keona, and Kyle!!

If Scott G (owner) spent as much time effectively running his company and holding his team…read moreaccountable as he does here on yelp justifying his and his staff's piss poor performance with all his pathetic excuses, he'd probably go a lot further in life. All one has to do is scroll through the negative reviews and it plain to see that the pattern of complaints has been the same for 14 years straight: unresponsive staffers, poorly maintained properties, inability to rent out properties in a timely way, holding on to security deposit, requesting deposits before providing leases for prospective tenant review, and so on. Everyone can't be wrong. Streamline Property staff and the owner completely suck.

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

I can't say enough good things about my experience renting from Atwan. He is extremely kind,…read morehonest, and truly runs his business with integrity... something that's rare these days. When my wife and I went through a difficult situation, he went above and beyond to help us get through it, showing compassion and understanding that we'll never forget. Any questions or concerns were always addressed quickly and professionally, and it was clear he genuinely cares about his tenants as people, not just renters. We felt supported every step of the way. I would absolutely rent from him again and highly recommend him to anyone looking for a trustworthy, dependable, and caring property manager.

Had only the best experience with LivingSimple. Atwan and team were incredibly responsive and…read morerespectful. Our maintenance requests were resolved within a few business days and they were communicative. Had we not purchased a home, we would've definitely continued our lease.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

Vista Management is a horribly run company…read more There is one AOL email for everyone in the company, which nobody responds to. They don't answer their phones. David Kurtz is my condo association's representative and he does nothing. Thankfully, the HOA board chose another management company, but they've gotten even worse since being notified of this decision. Make the right choice and forego this company if you're looking for a professional, ethical, and well-run management company. This crew is the worst.

This is the worst management company I have encountered. They do not respond to requests and…read morecompletely ignored residents. Our community has fallen apart and looks horrible under the care of this management company. I think there's a lot more than meets the eye with what is, in my opinion, this company's unethical approach. Not only do I not recommend this company, but I think they should be investigated by a higher governing entity of the government. The reviews say it all.

This place is truly amazing. We live above a red line station and close to a ton of really diverse…read morerestaurant options. The grocery store is right across the street. But beyond that, the staff are what makes the place so great. The office is so friendly and helpful and the maintenance crew are fast and effective. You should move here and be my neighbor!

I've been a resident here since September 2015 and I love it. Location couldn't be better. Access…read moreto the building DIRECTLY from Wheaton Metro Station (no need to go outside), Safeway (groceries) across the street, shopping mall (Wheaton Westfield) on the other side of the Metro station, lots of local dining and shopping options. Very ethnic and diverse community all around (which I love). The management and building staff are really very nice and always on top of things. Would definitely recommend.