I really want to give 5 stars, but a couple of things gave me pause. I will try it again to see if I can bump this up to 5 but for now...
I got a Gilt City voucher and made and appointment very easily with Jeannie who is super sweet as all the other reviewers said. The place is a little sketch to get to: the parking lot is a tiny thing, with only one lane to come in and out and limited parking. I was lucky enough to get one immediately, right next to the recycling bins, which sounds weird. But, Jeannie sent a confirmation text as soon as I made my appointment, in which she graciously explained how to get to her door. There is a yellow sign by the bins (to the right) and it says the Fix, but it has no arrow. Follow the path it is on and there will be another yellow sign, then you reach the end and go down the 5 steps and the door in front of you (not to the side) is The Fix.
The place is cute - Jeannie obviously put a lot of effort into making the space calm and serene despite the weird constraints of it. My only ehh moment was the bathroom - no lock on the door? And towels, which is cute, but disposable towels are more hygienic. Also, no hook for purse/coat. A little awkward: there is only the one room, so she hangs out at the computer while you go through the door right next to her desk and change and stuff, but she is super cool about it, and gives you plenty of time to relax in the room.
The massage: Jeannie listens to you perfectly! Told her specific places that might need work, or to just move on if they don't. Told her medium pressure, and she understood that I really wanted to relax with this massage. I started on my back, which I've never done, but it was interesting. She covered my eyes with a cloth and used a lot of fragrant oil on my neck/upper shoulders so I could relax further. She explained her steps around the room, which is always nice. When she did my back, she finished by placing a hot towel on my back and wiping off some of the oil, and then wiped my feet off a little too - very considerate! At the end, she poured me a small cup of tea, which I think is the wellness tea that is advertised? Anyway, it was nice and cold.
I was super relaxed by this massage - thank you so much Jeannie, I almost fell asleep :) I want to come back and try that steam thing, and definitely the hot stone massage. Her prices also look super reasonable to some things out there, so I'm excited about this place! read more