I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

I've been a client of Matt & his team for several years as a small business hvac contractor. Very…read morereliably and response not to mention a great asset to have on your side. Highly recommend!

Certain businesses aren't that much fun to use: plumbers, tow trucks, tax consultants to name a…read morefew. However, should you find that you're in need of tax advice like my wife and I were after we moved from Colorado to Texas mid-year, I absolutely recommend Matt Woolley to assist! He quickly provided us with projections, an explanation in easily understandable layman's terms, advice going forward and answers to our follow-up questions. We couldn't have been more satisfied with our interaction with Onion Creek Tax Service. Highly recommended!

I'm a small business that was looking for a new CPA. I made an appointment with Evelyn, wanted help…read morewith a secretary of state filing that was behind. Not knowing better I thought she would help me with this task with some professional integrity. She charged me $1,000. and had me pick up the prepared paperwork next day and had me go to Austin office to drop off. Finding out later this was a $75. to the state and about 15 minutes work. I was very much taken advantage of and thought the public should know.

Evelyn has been extremely great to work with. She helped me understand what I could use as…read moredeductions on my tax return and I actually received money back! She and her staff are always friendly and I'd recommend her to anyone looking for a CPA!

I own a Carpet & Tile Cleaning business that started things very.. unorthodox. On top of that, I…read morelearned how to use quick-books with google and did the books myself for my entire first year. Needless to say, i needed alot of help making sure everything was done correctly, and fixing the things that were not done correctly. IAIN was amazingly thorough and answered 80% of my questions just with his initial summary of my account. He knew things and was able to help with matters that the lawyer who helped with my incorporation did not even know (and fix things my lawyer did wrong). Iain listens, is knowledgeable, patient, thorough, and most importantly, makes me feel confident that i am not going to have any issues with the IRS for the rest of my life. Thanks so much Iain! I look foreword to a very long business relationship!

I spoke with Ian and he made it clear that he was not interested in getting my business. Not that…read morehe couldn't help me but that it wasn't a priority. I asked him to tell me a bit about what kind of services he was able to do to assist people in my scenario (after he said it was something that they could assist with), to which he rebuttaled with "maybe we aren't a good fit" and hung up. Class act right there.

Bill Simonet skips out on paying vendors who perform services he contracted them to do. Bill hired…read moremy company and signed a services agreement in August 2023. The services were performed/provided to Simonet for nearly 6 months and in accordance with the contract. It is now 2026 and Bill has failed to keep his word or deliver on his promises of payment. He currently still owes $15,000+ and has stopped responding/communicating.

Very Informative, transparent and honest firm who go out of their way to help families and business…read moreowners succeed. Great people all around. We couldn't do it without them.

The Tax Wizard saved me!! My taxes from the year prior were all messed up. Kim was very patient…read moreand organized in getting my taxes prior fixed. Her staff is excellent will only be doing taxes at the Tax wizard for now on!

By far, the worst place I have ever gone to have my taxes done. Very unprofessional to have a dog…read morewalk around and use the bathroom all over the carpet. Aside from that. The woman, guessing owner, was rude and passed me off to what seemed to be a new person who had to be walked through on how to do the taxes. It took them all but 5 minutes only for her to say I owe 1500. Did not even ask if i had any dependents, I have 2, or any medical expenses, which i also do. Long story short, she said i owed because my employer failed to do something in their end. So basically i owed taxes because if my employer and to take it up with them. Went to a couple places elsewhere just to make sure and got a nice refund and nothing owed. It was a simple w2. Trash place and had the audacity to ask me how do i want to pay.

The owner of this business was my tenant (I was her landlord). Be very careful before entering…read moreinto any agreement with her. She broke the lease several times and then abandoned the property, leaving behind 20 bags of trash, and completely ripped up two rooms of flooring down to the slab and never replaced it (even though it was recorded in the signed lease). She left before the lease was up and quit paying her rent. She now will not respond to my requests and have trashed my home. I would rate her negative 5 stars if I could.

I just wanted to say thanks for the Hunt and Hire team for helping me find a job. It has been a…read morewhile since I've had to look and I was a little nervous about interviewing, but they took time to make sure I was prepared.

I went in the other day to have my taxes done. Didn't have my usual lady that day so they gave me…read moreMohammed. From the beginning the guy was a jerk. Condescending and insulting. Staring at me the whole time like he wants to fight me. I qualify for the BBBill cause I'm a server. Mo says I don't without looking at my W2 and then when he does actually look at it he says I won't get any money back. Then he tells me I need another paper to complete my work. I tell him I'm gonna need to go grab the paper and I'll be back. So he gives me a number to call. When I asked for a piece of paper to write the number down. He said no. Put it in your phone. By now. I'm mad because this guy has been disrespectful and not helpful at all. So I told him to give me my things back and I would deal with another more friendly and helpful person. Never dealing with Mohammed again. Guys useless and needs to learn how to talk to the people he's helping. 0 stars for Mohammed.

My husband and I went in and they lied to us. We received a letter from the ORS saying we owed when…read morewe reviewed our taxes before we went in more than once and we still had to owe $1,300 because our tax lady screwed up. We will not be back!