Slow service, boring menu. I was not happy with my brat, my guests did not finish their meals. Would not recommend.

The exchange has always been a solid dinner spot. We have never had bad service! I will admit sometimes I am sad to see a favorite rotate off the menu but the new selections are always just as good. Great spot for indoor or outdoor. Even a good "in between" section where it's covered but they can lift up the doors. The bun on our burger did come out hard a rock but they immediately took it back and remade it as soon as we mentioned it. Great drink selections for beer, wine and cocktails. A New Albany gem for sure! read more

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Usually the Exchange is always a great time with amazing food but this last visit did not live up to our expectations. We were in last week for dinner, for a dual Birthday celebration and had a larger group of about 20 people. We sat in the front room, and it was rather warm in there, but it was an unusually hot day for mid-September. There was only one other couple there when me and my husband arrived and it took a while for the server to come over and ask if we wanted drinks. By the time he did, several other people had arrived, and they all got their drinks before we did. It even took forever to get our drinks; we could see them dying at the bar waiting to be ran. I'll be honest, the service wasn't the best, it was obvious the server might have been newer in the sense of experience with a large party. He was very friendly and had a great demeanor but was extremely forgetful, which he mentioned several times. Once everyone was settled, we started with Appetizers. The Goat Cheese Fritters, with Bacon Date Aioli, Honey and Parsley are always my go to. They are small little goat cheese balls deep fried to perfection and delicious every time. For dinner we shared the Bone-In Pork Schnitzel that has a Tonkatsu Glaze, Sauerkraut, charred lemon and Japanese potato salad, and a side of mac n cheese. The Pork was extremely dry and flavorless and there was no glaze on it. The mac n cheese was just okay. One of my friends got the Braised Short Rib Adobo (brown beech & crimini mushrooms, creamy risotto) and let me have a taste. Let's just say I was extremely jealous I chose the wrong entrée for dinner, it was so good! read more

Let's see what sort of exchange of ideas we can make? This is a local kitchen and pub style restaurant where it's easy and simple. We walked in looking for something fast and delicious. We were looking for appetizer type dishes. They have all sorts of options for drinks too! Are you looking for specific specials certain days you can go and pick what you're looking for at the best prices. Especially Sunday and Monday. We have a sampling of truffle fries, chicken quesadillas, and chicken nuggets. It's bar style food . Good for the price. The service was great and nice and fast since everyone was actually hungry. It's hot now and they have water in huge glasses. After all said and done we walked away full and happy that we exchanged food and fun here. read more

The Exchange Pub + Kitchen - Chicken quesadillas. - Gastropubs Near Me - New Albany, Indiana

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I believe this place is popular for the ambience of a social club. The service was ok and the food is typical bar food. I had lunch here and the chips were supposed to be bar b q flavor. I couldn't eat them they tasted so bad. I've been twice and probably won't return for food but maybe for live music and social drinks. read more

Happened to be going through New Albany IN and looked for a lunch place. This popped up and was open for lunch. Busy crowd for a weekday lunch. Great ambiance and decor, feels rustic and chic at the same time! Comfortable chairs which is rare to find anymore. We were seated at a low table in the room at the front which was nice as it was quieter than the big open restaurant in the main part. My mom and I had a great lunch! The attentive waitress shared that the chef was new and it was a new menu. There were so many fabulous choices on the menu it was hard to choose. Goat cheese burger, fish and chips, Brie and jam grilled cheese, Nashville hot chicken, just so many things sounded good. I opted for the Nashville hot chicken, it was moist chicken breaded and nice and crisp, with a creamy slaw and a chili oil drizzled on it for more spice, then it also had habagardil pickles on it, the best pickles I have ever had! Only a couple places use these local pops habagardil pickles and they are spicy and delicious. The sandwich was delicious on a brioche bun. Messy, and magical this sandwich was. The fries were so good it was hard to stop eating them! My mom had the blueberry jam and bacon Brie grilled cheese with a drizzle of balsamic glaze, and she eats very little but she devoured this sandwich and also loved the fries! The tomato basil soup also looked good! I will have to become a repeat customer because I need to try that goat cheese burger and the salmon bowl, well, and every single entree on the menu!! Bringing friends back soon!! The chef here is creating some amazing food!! The only issue we had was finding parking. She uses a walker and the only place we could find to park was handicapped over at a neighboring restaurant and it was a bit of a walk for someone with mobility issues. Front doors are heavy, and you have to open both doors for it to be wide enough for the walker to go through, so getting in wasn't easy. Food amazing, accessibility challenging. read more

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We hosted a graduation party in their private room and it was amazing! The ambiance of this venue is spectacular. The service was amazing, and very attentive. And the food.... A solid 5star. I highly recommend the Exchange. read more

The Exchange Pub + Kitchen - Smoked Old Fashion - Gastropubs Near Me - New Albany, Indiana

Casual Neighborhood Gastropub [New Albany IN] The Exchange is located in a prime location on Main Street in New Albany IN. After checking in our hotel we asked the hotel staff for restaurant recos and they suggested The Exchange. We parked in the small parking lot in the backlot. Space is limited but there is also street parking. First of all I absolutely appreciate the architectural design of this historic building. The building was originally Shraders Stable and Livery built in 1875, then became a poultry company in the 1930's, then a tire warehouse in the 1980's. There are indoor seating as well as outdoor patio seating... and high top tables in between where the bar is located. This was where we sat, open air under a roof. The menu was small but it had a lot of good options. I ordered the PORK CHOP (braised greens, herb fingerling potatoes, cherry bacon chutney) and hubby chose the NASHVILLE HOT CHICKEN (fried chicken breast, creamy slaw, smoked gouda mac & cheese, habagardil pickles). I enjoyed the pork chop's tender and flavorful meat. Our waitress was Genin, very sweet and friendly. Great customer service. Pleasant dining experience. Review #3874 read more

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Awesome wings! Some kind of Japanese sauce that has a little kick! Not teriyaki. Meatball & Pita bread were good, not great. Old Fashioned strong, mojito amazing, home-brewed brown beer good. Atmosphere and service great, until... Same stuff, different day. Charged double for Old Fashioned. I know the service industry and what some people do to pay rent. I had every intention of leaving a big tip, but this killed the vibe. When my mood turns, I go from happiest guy in world to 'no way back in.' I left $5 bill on $48 tip. I should have left zero. That's two nights in a row in this area with overcharge. There is no excuse for it. I wager this place has picked up thousands or tens of thousands in extra money per year due to overcharging. Great wings, good food, excellent atmosphere, but read that check! read more

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If I could give zero stars I would, which is sad. We've ate here 3 times, first 2 were fabulous. Tonight for my birthday we took my dad and got the worst service I've ever had. Sat down and ordered drinks and appetizers, 10 minutes goes by and we have gotten nothing. Finally we ask what's going on and all of a sudden we have a different waitress that "had no idea she was taking care of us" then we only get one of our appetizers, still no drinks so we have to order them again. Finally get it all and order dinner, but my dad's steak frites are cold and my sons Mac and cheese was not good, like it had been sitting all day. Everything else was fabulous as we expected. We were told the "manager" was going to bring out my dad's next plate since his first one was cold. Only to have some guy come out and set a plate down and walk away. Like wtf?? You were the "manager"???? I'm the kind of person that if I get service this bad I'll never be back, and I will NEVER come back here again. No one offered to take anything off the bill, no one cared about how bad the service was except the waitress, and yes we still tipped her because it wasn't all her fault but without a tip she's the only one that would have paid for it. Shame on you exchange. read more

Third stop on out Burgers on the Bricks tour. Love the building! Great atmosphere. We had the Smashburger with a side of Crispy Brussels sprouts. The Brussels sprouts were crispy with bacon and a sweet maple glaze! All very tasty. read more

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Huge restaurant bar in downtown entertainment area of New Albany. Repurposed stable and more through the years. Noise kept to minimum. Service was accommodating, helpful. Nice menu of shareables, wings, and entrees appealing, upscale pub grub. Great cocktail, wine alcohol menu with beer specials posted. Nice spot downtown! read more

The Exchange Pub + Kitchen - Roasted cauliflower shareable - Gastropubs Near Me - New Albany, Indiana

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Horrible bar tenders at the pop up bar. Sloppy drinks, miserable with customers. Could not even get a hello or thank you. Drinks were made half-assed and soilled everywhere. 15 minutes to get a check from either server as they were arguing over drinks and checks. Made for a miserable experience read more

I guess that 12-29-25 was just a bad day for the restaurant. We were seated quickly but it was a good 25-30 minutes or more before we were even asked about a glass of water (which never came) or any drink much less a menu. We were so close to walking out after seeing others seated much after us receiving meals. Again, I still had no drink and still waiting for any type of service. It was like my table was in a void. Just a really disappointing visit and I brought a friend that made the drive from Louisville, he wasn't impressed by my usually dependable business. On a side note, I've gone back and looked at all the Yelp reviews, and The Exchange doesn't respond when friends say you can or used to do better. Something to pay attention to. read more

We took a group in and it was extremely warm inside and tables were very close together. Drinks we ordered were good but the service was slow and food arrived cold. They did bring out new fries. The steak Fritas was very tough and hard to cut. Fast food dishes were better than the meals. The pasta was bland. Desserts were good. For the price we feel there are better options. Cool bldg. read more

Cool historical atmosphere in a former stable/livery. Great service and yummy food. Atmosphere was a bit on the loud side and add in a live music on a Saturday evening (while nice) made it rather a strain to converse with table-mates. I ordered their squash bisque soup and it was yummy as was the side dish of their veggie of the day--roasted cauliflower. My companions all selected the fried fish and fries and were equally pleased. read more

The Exchange Pub + Kitchen - Squash soup and roasted cauliflower - Gastropubs Near Me - New Albany, Indiana

We went here on a busy Friday night. Our waitress was superb, friendly, attentive, and hilarious. There was live music that was really nice and the host even asked us how close we wanted to be to the music. We ordered a bunch of appetizers to share among the 3 of us and every delicious bite got eaten. The Brussels were crispy and packed with flavor. The wings were a sweet and spicy treat I won't soon forget and the tots were a flavor explosion with sweet short ribs, spicy jalapeño, and savory cheese sauce. We ordered a few cocktails and the bourbon coffee one was my favorite and their beer list has a good selection. I plan to return to the Exchange for more of their awesome food read more

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We were seated quickly on a Saturday which was great. My husband's steak frites were way under cooked (he asked for medium well) he normally doesn't say anything but this was too rare. It took quite a bit of time to come back & His first couple bites were cold. I got the wings & a wedge salad with ranch. I was not a fan of the wings. Almost a little rubbery in spots. My salad was great. Fresh clean lettuce & I loved the tomatoes. Their ranch had a good flavor, My father in law said the fish & chips had to be the best thing on the menu lol read more

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Wait staff was wonderful unfortunately my pork schnitzel was raw. Waitress was kind unfortunately will not come back.

We visited the Exchange in the heart of New Albany's very vibrant area to meet up with friend/entertainer for the evening during the dinner service. Great food, atmosphere was fun and vibrant. Bar selection was top shelf and offered craft beers. Service was prompt friendly Smiling face. Drinks I will certainly recommend is the "Grocery" yes not a typo and it's delicious! As well as my Old Forester bourbon. We shared plates of the tastiest wings and pasta Voodoo, a dish I couldn't stop myself. Highly recommend Must visit day or night. Street and lot parking. Facilities very clean. read more

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Great Atmosphere with excellent food and staff. Beer selection was plentiful and awesome. read more

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We have been here a few times, but the last time we dined here made me want to post a review finally! We were seated in the bar area at a high top table so we had one of the bartenders as our waitress - I didn't catch her name, but she was such a delight. She was quick, attentive, and very friendly. Our drinks and food were out in a timely manner and everything we had was tasty! The only downside was that one person in our party ordered a medium rare steak and it came out well done unfortunately. We let our waitress know who let her manager know. He came over to our table and apologized immediately, offered to have a new steak prepared (our party member was okay eating the current steak), and comped their entire meal. We appreciated this very much and thought it was great customer service. We had their short rib tots for an appetizer which we really liked! They had onions on them and we thought having pickled onions on them would be even better. I had the fish and chips and I literally gasped when it came out because the fish filets were huge!! I could barely finish one of them. Overall great experience and we will continue to visit! read more

The Exchange Pub + Kitchen - Gastropubs Near Me - New Albany, Indiana

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I went here for lunch today and had a great experience. It is a wonderful reprieve from the bright, hot sun. I met up with a friend, and I liked the fact that we could hear each other when we spoke. I ordered the goat cheese appetizer and Moroccan meatball appetizer. Both came out hot. The goat cheese balls had a crispy outer shell and were very yummy. The meatballs were in a unique tomato-based sauce which I also enjoyed. I ordered the Voodoo pasta with blackened shrimp. I am not usually impressed by cream based pasta, but this time I was. The pasta was bursting with flavor as were the grilled shrimp. There was a generous amount of crunchy shrimp in the entree. I also had tried the Drink With No Name. I have nothing negative to say about it. You won't either. Our waiter was attentive without being intrusive, so service was, in other words, perfect. Portions are generous. read more

The exchange in New Albany is a good place to eat at. At we showed up during lunch time, the service was a little bit on the slower side, but I believe that is to be expected for lunch time at any place. As a vegetarian I picked the salmon bowl without the salmon, but instead substituted a fried egg. I thought the bowl was exactly what it was supposed to be AKA yummy but healthy. Would recommend this place. read more

I finally had the opportunity to try out the Exchange, it's been on my list for a few years now but I don't get over to New Albany very often. I was meeting a friend at 5:30 PM, and the traffic from Louisville on 64W was awful, that's beside the point but try to avoid rush hour. When I arrived I was pleasantly surprised to find a parking lot behind the restaurant and open spaces! You do have to walk around the building to get in. I was immediately warmly greeted by several staff! Since I was meeting a friend I just walked around until I found her. The restaurant is very nice, high ceilings, brightly lit and inviting inside. Also, it was well patronized. Our server was amazing and kept checking on us even though it took a while to figure out what I wanted to order. The wine list online is different than at the restaurant, just as an fyi. I settled for a cheap glass of red wine and then started to peruse the menu, which had a ton of options. We started with the pretzel and cheese ($13) and side of garlic Parmesan frites ($6.5). The pretzel was okay, nothing remarkable about it. Wasn't really that soft, but cheese was good. The frites were very good, crispy and well flavored. The menu items are on the pricer side, so I opted for the twice cooked wings ($16) with Korean gochujang sauce. They were fried very nicely, but the longer they sat the drier they became. Also, wasn't very spicy. It would be a good shareable app, but might skip as an entree. My friend ended up ordering the verlasso salmon ($31), and said it was very good. Overall I really liked the ambience and service. I'll be back to try something different. read more

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Unfortunately, we've tried the Exchange three different times and each time was a miss for us. On this final visit, our food came out cold, the buns weren't fresh, the sautéed onions on the burger were freezing and gelatinous, the chicken in the chicken sandwich tasted like a reheated chicken breast, & was rubbery from being overcooked, and the service was sub par. The manager did comp our meal, which we didn't ask for, but was nice; however, I just can't recommend The Exchange based on the three times we've tried it. read more

The Exchange Pub + Kitchen - Caprese Chicken Sandwich with Parmesan fries - Gastropubs Near Me - New Albany, Indiana

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I love the ambiance of The Exchange kind of a 20's era vibe. Servers are always super friendly and helpful. My favorite is always the goat cheese fritters which o usually have as an entree with a fresh delicious side salad with raspberry vinegar ette. It's a great place to meet with friends and family . The outside courtyard is especially nice. read more

Tuesday, 4pm. I walked in and saw two servers standing around. It's empty. I said, "Sit anywhere?" "Check in with the host." I guess the door I entered was a side door with no host? There's no indication. The host seats me. Five minutes pass. Nothing. It's empty. The servers watched me walk to the host and get seated, and saw me looking around not at the menu. I walked out. I was going to get the specially-featured $8 burger, but I was also looking forward to the $10 brussels sprouts and $15 goat cheese fritters. Server, you lost a very easy tip from a generous patron. Owners, you lost a $33 order, your reputation, and a potential regular. I just started working in New Albany, and plan on eating at a local restaurant every Tuesday night. read more

FABULOUS battered fried fish! Best I've ever had! Service was excellent. Friendly place. Ambience was great. If I'm ever back in the area, I will DEFINITELY stop in again! read more

Amazing food always! Services can be hit or miss but totally what you expect for the price point read more

The Exchange Pub + Kitchen - Yakisoba - Gastropubs Near Me - New Albany, Indiana

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Came here for lunch while visiting the area. Cute spot! Not the best food I've ever had but definitely a good option in this area. The portions were huge, especially the garlic fries. Everyone in my group had leftover food to take hope. I appreciated that they had a large variety of options on the menu including vegetarian food. They had a large selection of sandwiches, burgers, typical appetizers like a pretzel, and other typical lunch/bar food. The staff here were friendly and our booth was comfortable. They had large windows with natural light that enhanced the dining experience. read more

The Exchange Pub + Kitchen - Impossible burger and Garlic Parmesan Frites - Gastropubs Near Me - New Albany, Indiana

Returned here during Harvest Fest. Sat at the bar outside, listened to the live music. Ordered the fritters again, on point. Decided on the burger, asked for it medium. Amazing presentation with veggies on the side, unfortunately the burger was extremely dry, tough, and bland. My server was friendly. read more

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AWESOME venue! We stopped in on a beautiful Saturday afternoon for a quick snack and a couple of beers. This place was so cozy and had such a wonderful vibe. The exchange is a whiskey bar with several craft beers on tap!! The restaurant was very clean, well kept, with a nice variety of seating. We chose to sit at the main bar and received wonderful service from our bar tender. The twice fried Korean wings were delicious!! We plan on spending a weekend in New Albany soon and look forward to trying much more of the menu. read more

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I stopped in late on a Friday evening to visit The Exchange for beer and conversation with me best friend. Its location in downtown New Albany puts it in a livelier space and it was easy to find street parking. Pulling up to the restaurant, I was immediately impressed with their large patio and glass storefront that gave you a peek at their interior. A gentleman played music on the patio and it was also piped through the restaurant. Service was a highlight. We were seated immediately in a booth, as requested, and we had a great view of the restaurant. Our server, Sophie, was friendly and talked us through some of the draft beers, even bringing us a few to try. Our appetizer came out quickly as well. Overall though, the experience here was a bit of a miss. We'd purposefully sat inside because even at 9p the air was incredibly thick and humid; however, the inside of the restaurant wasn't much better. Doors to the patio stayed open and you could feel the hot air coming in. Thank goodness for the large fan! The beer samples were a miss too, and I think it wasn't completely about flavor. They temperature wasn't cold and it made it difficult to think about drinking a full glass. We actually passed on the draught options. And, while warned the beer cheese was smoked, it was extremely smoked and we left most of it on the platter to munch on the plain bread. Last, it is a loud environment so consider this based on your mood or eating group. Not sure I'd come back for awhile to The Exchange. Driving there I spotted so many restaurant and bar choices, and after this first impression I'm more inclined to try other spots before a return here. read more

The Exchange Pub + Kitchen - Starters - bread with beer Klaus' Pretzel & Cheese - Gastropubs Near Me - New Albany, Indiana

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We use to love the food n service at the exchange for years but wow what an experience we had last week. My girlfriend got a burger wanted it well done. I got the short rib tater. Her burger came medium and we sent it back. Came back medium again w pink. Manager came over and said the pink was the way the burger is. Wow. Not. Sent it bank again and no burger for 20 minutes. The dish I got was horrible. Bad presentation and a mess. Short rib was good. Needs to be served on a plate then layered with the cheese n short rib. After being there for a hour we decided to go somewhere else. Told them to take the burger off and we left. They did bring it out after we decided to leave. Poor concern. From the manager a large guy and it just seems like they were having a bad day we'll be back. Hope it's better. Al Musinski. read more

Me and the Wife were out on a cold night seeking a warm delicious meal, when we decided to stop at the Exchange, as we walk up to the counter the hostess says they have a seat out in the tent area.. I then proceed to ask is it heated and warm, because my wife doesn't like the cold, they reassured us it was warm and then decided to set us next to the door to the tent, which was insanely drafty, I was freezing so I knew my wife wasn't in the best mood. Needless to say we got up and left. Will possibly try to go back in the spring or summer read more

Visited here with my Hoosier ladies lunch group on a Tuesday afternoon around 1 PM and was shocked at how packed the restaurant was this close to the end of the lunch hour. We each had trouble finding a place to park, but eventually made it inside. There is also the option of outside patio dining, but it felt too swampy today to enjoy it. One of my friends suggested we dine here due to the variety of dishes, and It has probably been over 5 years since I last stopped in. I do remember the roasted Brussels sprouts being top notch, but I wasn't in the mood for anything that warm today. At the suggestion of another friend who'd visited more recently, we all ended up ordering the Laguna Blanca salmon bowl, which includes edamame, red onion, mushroom, carrot, broccoli, Korean bbq sauce, spanish rice, sesame seeds, and scallions. The bowls arrived fairly fast and we each ate about half and took the rest to go. The dish was just as tasty later when I polished off the rest for my dinner. Service was attentive. Parking is a difficult task. Noise level was extremely high with hard surfaces and a full house of other diners all conversing and trying to be heard. We were also placed next to the drink station and it was disconcerting when waitstaff chose to dump buckets of ice into the bin right next to our seats. Prices also surprised me a bit, seeming a bit high for what we received, and also comparing to similar restaurants I typically frequent in Louisville, notably in the Highlands with a similar vibe. read more

The Exchange Pub + Kitchen - Laguna Blanca salmon bowl - Gastropubs Near Me - New Albany, Indiana

We had dinner tonight at The Exchange. I really like the restaurant and this was our second visit as of late. The food and service was good but we were seated in the front room which must have been about 80 degrees. On top of that there were flies everywhere so I'm a little worried about what the condition is in the kitchen area. read more

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Great food. I had the Steak Frites and a classic margarita. The staff was very accommodating and very nice. Checked in on me regularly. The place is really cool looking. I like to decor and the theme of the pub. Definitely will be back. read more

The Mediterranean meatballs.... Mmm paired with an Apocalypse cow! Yummo! GOAT burger amazing. Perfect at medium. The service is what cliches it. My wife and I asked to split the burger ... they brought it out on two plates cut and a full service of fries each.... Epic! read more