I'm really happy that Sarasota has a tea house in her town but it smells new and needs improvements. For any tea experts, don't walk in with any high expectations for this place or you will be sadly disappointed because I was disappointed.
The staff are all smiles, very friendly, and helpful. They are very happy about showing you what they have to offer. Now, here's the downside and my review is only about the service for today. It was a rainy Tuesday late afternoon.
+1, Private rooms with cozy seats and free Wi-Fi! :)
-1, too Americanized atmosphere.
-1, for any tea experts who have had tea for a long time, you will know the way they brew their tea here needs improvement.
-1, Prices are too high since they are selling mediocre tea and the way they are preparing it, as well.
-1, they were out of eateries and almost every beverage (except for a couple hot teas)
-1, use of microwave heating foods and cheap tea leaves (eek! Me thinks not!)
I hope my review does not offend or discourage anyone who has come to like this place because that isn't my intention. My hopes for this place are to see improvements over the years. Better knowledge and proper brewing of the tea. Be more prepared in the inventory and menu items because customers expect you to know what you are selling to them. A message for the owner, if he reads this. Feel free to send me a message, I would love to talk about suggestions on improving your business! :)
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Hi Gyula! Thanks for taking time out of your busy schedule to write to me. I'm happy you read my review. My opinion was based on the day I dined at Elixir but rest assured, it isn't my permanent perspective about the overall place. I would love to come back and give it another chance, and write an updated review about it too. :) As I recalled, the day I went was your day off and I probably would have had a better time if I spoke with you that day because the manager that claimed he knew business management actually showed he didn't know anything about managing a tea shop much less anything about the tea (but he was super adorable). Your wife made no attempt to engage in a conversation with me nor about her knowledge on teas. The teas that were served to me were lukewarm, cold, flavorless (like I was just drinking water not tea), and it did not taste fresh at all. There were barely any color of tea inside the pot, little to no tea leaves, and the type of teapot set used to serve the tea doesn't help the tea itself to be kept hot. The teapot set is what I called out to be too Americanized and because it seemed awfully out of place. Your set up and decor of the tea house is beyond gorgeous but the teapot sets were slightly disappointing (from an artistic point of view). From my tea drinking experience, I grew up in a household and associated with close families who still grow and brew their own teas in their home countries. They even have secret family recipes! :) As you would know, or I hope you do, tea is very intricate tender-loving-care, it requires mending and high maintenance but only tea enthusiasts would really know anyway, lol. The Formosa tea leaves in the jar that were brought to my attention actually helped me understand the problem of the tea. The red flags were: the discoloration (it was white-faded as though mold had already begun feasting upon it, fresh tea leaves are not supposed to look this way) and the scent (the sense of freshness and aroma were lacking). This isn't your fault but I would double check with the distributor or whoever is selling you this tea, they are not selling you the freshest bunch. When you have eaten at many restaurants from all over the world, there isn't any mistake, because one can tell the difference between fresh food and microwaved food. :) Oh dear, I hope no one microwaves their tea, LOL! Having almost to close to nothing at hand to serve for your customers leaves a poor impression. Regardless that your business inventory were switching brands, and since you were aware of this matter then how come you didn't choose to close the doors that day to restock and then reopen when you were prepared? I know you have your reasons and I respect that. But all in all, Gyula, to be fair, I've gone ahead and made this review into a two-star since you were kind enough to connect with me and that means a lot to me. If there is something you still need clarification on or suggestions for, let me know and I'll be glad to explain. :)
As for Marta M, I appreciate you took the time to make a Yelp account just to write to me. :) To answer your question, I only write reviews on locations where I have dined at and/or eaten at, and requested service from but I'm always open minded to give them a second chance to impress me. I wish you the best in your future Yelp reviews (that is, if you plan on writing any). However, please keep the hatred on a minimal level. The next offense, I will be happy to report you to the Yelp Moderators. Happy Yelping! :) read more