The Earl Spencer is a funny old pub, warm and inviting sometimes, hectic and unattractive other times. It's hard to encapsulate the issue fully but, here we go, get your capsules ready.
I've been to The Earl Spencer 4 times now and these have been a weeknight, Sunday afternoons and a Sunday evening. The weeknight and the Sunday evening what I found was a lovely, sedate and cherry pub with a nice publican and good music. Unfortunately, Sunday afternoon is quite something else.
To start with, Sunday afternoons are roast time at the Spencer and what a roast it is. Sumptuous beef served pink in the middle with a herbs and sharp horseradish, salty gravy and great roast veg. I've thoroughly enjoyed the roast both occasions I've had it and I would say, beyond a shadow of a doubt, any sane person would. So please have that in mind when I say THE EARL SPENCER IS NOT A NICE PLACE FOR SUNDAY ROAST. (If the caps drew your eye down I implore you to read the paragraph before. You cheat.)
Like something out of a Hieronymus Bosch painting, during a roast window, the pub comes alive in the most unappealing ways.
- Too many tables and chairs are crammed into every corner of the pub meaning you can almost literally not walk to the bar without bumping people or asking them to move. Just a few seats less and there wouldn't be this issue.
- Prams everywhere. Coming and going and if you think humans have difficulty navigating the rabbit warren of seats wait till you see the prams. Held aloft and folded, of barged like a battering ram at the door of Helm's Deep into your chair legs, whenever a pram needs to pass you will find someone in your party getting up to let it past.
- Prams everywhere (REDUX). Sorry, but when about 50% of your bookings are people with kids and prams why in god's name do you not ASK people when they call and try to arrange the seating to suit. I've watched as parties, unencumbered by children are sat by the door with plenty of space for a pram to slot in and not cause an inconvenience, while parties the same size with prams are put in the least convenient place possible.
- Terse staff. Yep, unfortunately the staff get a bit...rushed, during service. Some keep their temperament, others though, not so much.
- In attentive staff. Perhaps it's a sign of poor training or simply not enough experience, but when the bar gets busy the system fails. The staff don't work in sectors meaning they simply have no idea who is actually next, I have watched angrily trying to pay a bill, as someone who just happened to rock up in line of sight to the bar staff 10 minutes after me is allowed to put in a 42 piece order for their table of 10, all with special requirements because "Tasmine is fussy about green foods" and "what do you mean the gravy isn't low sodium".
So in conclusion, avoid on Sunday afternoon if you are in a hurry, or don't like kids smacking, and being smacked, into you. All the rest of the time it's great. read more