The gentleman was very nice and listened actively. I was referred to him by a friend, and he came…read moreto my home twice to discuss my project. However, despite several follow-ups from my side from past 3-4 months, I never received a quote/proposal, or any suggestions from him. While I appreciate his friendly nature and the time he spent visiting my home, I ultimately felt that my project was not being prioritized or ignored.. The lack of follow-up and communication was disappointing and resulted in several months of wasted time for both of us.

Had a terrible experience with this Pro. (Unfortunately looks like others had the same experience!)…read moreSigned the paperwork for an irrigation project, but was left hanging on several occasions. They fired the guy who gave me the quote -- but gave no communication until I reached out. They promised to send me a revised proposal plus instructions for a deposit -- never sent it, despite me asking multiple times. Canceled our Team's meeting 10 minutes before the call. Rescheduled, but did not show up to the new date, nor respond to my email asking for clarification. Just left me hanging. He clearly decided he did not want to do my irrigation project, but instead of communicating, he strung me along and made promises he never intended to keep. To completely ghost me and not even respond after agreeing to do the project is some of the most unprofessional behavior I've ever encountered. If he doesn't want to do my project, fine. Just be a decent human and tell me. Now I am several weeks behind on my project. Please save yourself weeks of headache and choose a different company!

In Spring of 2025 we got a multi tier retaining wall done that was almost as long as our property…read moreline, with stairs put in. We love it! No problems within the last year. Compliments from the City of Everett and many family/friends. We look forward to working with Jesse and his team again, they were very nice and professional. We have referred neighbors/friends to Mack Dirt Works.

Mack Dirt Works just completed a system of four functional retaining walls and a backyard drainage…read moresystem for the hill behind our house. The project took three weeks. Jesse was friendly, responsive and easy to work with. Any problems we noticed were addressed as soon as we told him. The crews we had here were hardworking, professional and prompt. Communication was good, and the final result is stunning. They were more expensive than some other bidders, but well worth it.

I'm really loving the patio and retaining wall built by solid ground landscape. The crew was very…read moreskilled and efficient, finishing in the time they estimated. They removed our old deck, hauled away the debris then built this beautiful patio. We communicated throughout the process, and they made adjustments along the way with reasonable price adjustments. I can't wait to set up my outdoor furniture and enjoy the space.

I received prompt, professional service from this company! They seeded the areas which they had to…read moredig up and were very polite. When I called and requested an adjustment to the work, they came within the hour! The equipment used was first rate and state of the art. Good people!

Ausencio did an amazing job! We hired him to do a clean up of our front yard. He arrived on time…read moreand worked hard all day and the results are impressive. Would absolutely recommend him.

Ausencio did a great job cleaning up our yard! It was a huge project, he showed up with his team…read moreearly and got everything done by the end of the day.

Jose & Son's concrete performs top notch work! We had them out last summer to add a walkway and…read morestairs on our side yard because trying to get down to our backyard was a nightmare. The concrete has added value to our space and has made it so much easier for us to get to our backyard. Jose is professional, timely, efficient, and does great work. He not only stands by his work but his pricing is fair too! The pictures I've attached doesn't do their workmanship any justice as it looks so much better in person and I also waited to see how it would withstand the winter we had, as you can it's still great! Everyone walking by in our neighborhood notices the walkway and stairs immediately and we are happy to refer Jose & Sons Concrete to our neighbors and friends!

From the owner: Cervicio de concreteread more

Brian and team were a pleasure to work with and did amazing work installing a concrete patio for…read moreour new hot tub. They were informative about the process during the estimate, competitively priced for the work delivered, and respectful and communicative throughout the entire duration of the project. Will definitely utilize them for any future projects that come up!

From the owner: Transform your Outdoor space With Platinum Hardscapes! From retaining walls and concrete Work to…read morecomplete Yard clean-ups, we deliver quality craftsmanship that lasts. Serving all Snohomish County & King County— Contact us today for a free estimate!

I hired Darrell to inspect my two chimneys and install two chimney caps. Of the several quotes I…read morereceived his was the best and most honest. His knowledge of everything about masonry was on point and generous. My quest to cap my chimneys started this past spring when an adult Swift bird got into the gas fire box because the flue had fully opened up during a recent wind storm. Fortunately the pilot light for the gas log set was not lit and we were able to let the bird into the house, capture it into a garbage bag and release it unharmed outside. A few weeks later we were startled to hear the chirping of baby swifts in the same chimney when mom or dad dove down the chimney to bring them food at the tiny nest they built just above the flue opening. We had to endure the loud chirping ~ every 7 minutes for two months as the chicks grew and finally flew away. Darrel did a great job finding the right caps of different sizes, chipping some cement away from the one chimney liner to expose enough of the liner to attach the cap and even painted the chimney crown with some grey Flex Seal I had on hand to seal it until we replace it and the other two crowns when we sell our 35 year old home in the next year or two. Darrel did not want to charge me for the extra paint step but I compensated him anyway because he is an honest, knowledgeable businessman working to build his new business. I highly recommend Leveled Up.

Darrell contacted me after I submitted a project scope on BBB website…read more He offered prompt and free onsite evaluation and was very informative about the repair process, made his own recommendations without trying to tack on anything unnecessary. He was flexible and accommodating with the scheduling. Price negations were also very professional and I feel like I god a great value for the work he has performed. The project was to prep a fireplace for installation of wood burning insert stove and involved grinding out of external face cracked mortar between bricks causing internal fireplace leakage. Darell comped pickup and delivery of the fireplace insert and installation from the total cost of the project. As he was performing the job he recognized that the upper condition of the mortar was in a better state, and did not need repairs, so he refrained from fixing what wasn't broken and lowered the cost of the job. Later on when called about some follow up questions he was very accommodating and provided plenty of his time to consult on operation and maintenance of an insert fireplace. He earned my trust to confidently reach out to him for any further fireplace upkeep questions.

I've used Emerald City PNW Landscape for several irrigation system repairs and a smart sprinkler…read morecontroller installation, and I was very happy with the experience. Jason was professional, punctual, knowledgeable, and truly customer-focused. He's friendly, easy to work with, and always quick to respond to any questions. What impressed me most was his problem-solving mindset. When I mentioned that one of my sprinklers wasn't working well during his first visit for an estimate, he immediately checked it and adjusted it on the spot. It started working again right away, and he didn't even charge me for that quick fix--saving me from having to include it in the quote. Throughout the project, Jason not only completed the repairs thoroughly but also took the time to explain the "why" and "how" behind each step. His clear communication gave me peace of mind and confidence that my project was in great hands. Jason is exactly the kind of professional I'll gladly hire again and highly recommend to anyone needing irrigation work.

From the owner: Emerald City PNW Landscape is Seattle’s trusted partner for expert landscaping and hardscaping…read morethroughout the greater Puget Sound area. We specialize in custom outdoor transformations—from elegant paver patios and durable driveways to retaining walls, artificial turf, and full backyard remodels. Our experienced crew delivers creativity, craftsmanship, and long-lasting results built for Northwest living. Whether you’re dreaming of a low-maintenance yard, a new fence, or a complete outdoor kitchen, we design and build spaces that fit your lifestyle and budget. Our specialties include: • Paver Patios & Driveways • Retaining Wall Installation • Artificial Turf Installation • Irrigation Systems • French Drains & Drainage Solutions • Fence Installation • Junk Removal & Yard Cleanups • And much more! Emerald City PNW Landscape is ready to bring your vision to life. Contact us today for a free estimate!

I requested service, they responded back with a bid, I asked about next steps and they ghosted me.read more

I'm super impressed with the work Tyler did on our yard. The scope of work for our project was:…read moreDemolish the shed, build a retaining wall along the back fence, and pour a new concrete pad for a future hot tub. This was a lot of work. Tyler did a great job planning out everything. Tyler delivered thousands of pounds of concrete blocks, drain rock and top soil. Sourced all the heavy machinery needed for the project. And took all the waste to the dump. All this work for a very reasonable price too! I can't recommend this business enough! Masterful skill, quality work with attention to detail, and great value.