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The Duluth Experience

4.9 (18 reviews)
Open 8:00 am - 8:00 pm

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Pit stop at Buchanan Settlement Historical Marker North Shore Drive, MN
Abby W.

We did the The Scenic North Shore Bicycle Tour. It consisted of a 22 mile bike ride along the North Shore. After arriving in two harbors we found a shaded spot by the lake and were served lunch from Vanilla Bean Restaurant in Two Harbors. Dave drove us to our start point and than meet up with us at our 22 mile mark with our lunch. Chad was our tour guide and was an amazing gentleman. He carried a bag that had water for everyone, snacks, and a first aid kit. This was the best experience I have encounter as a guided tour! I highly ... Highly recommend it!!!

Geared up in our life jackets mid-kayaking.
Julie H.

My husband and I took a weekend trip to Duluth for our 1-year anniversary. We couldn't recommend the Duluth Experience enough! We booked both the Saturday night brewery tour and Sunday afternoon kayaking tour. Guides on both tours were highly knowledgeable, kind and helpful. Not only did they share great information about the places visited on the tour, but also gave great advice for the rest of our trip. If you're an outdoorsy person, you should book them. If you're a nightlife person, you should book them. If you're a wannabe outdoorsy person, you should book them (I greatly appreciate their patience in our 4-hour long kayaking tour... I'm not the most naturally sporty).

The 240 barrels cover kettle!

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David G.

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10 years ago

Went on the Sunset Kayak Tour with Nick, the tour guide, and had a wonderful time! Highly recommend it.

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9 years ago

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Review Highlights - The Duluth Experience

That is when I booked us on the Scenic North Shore Bicycle Tour.

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North Shore Scenic Railroad

North Shore Scenic Railroad

(97 reviews)

I booked a first class dome car seat on the Zephyr route…read more Check-in/boarding: Check in was effortless- the ticket counter was adjacent to front door and clearly marked. I was given a color-coded ticket. While waiting at the museum to board, the restrooms were conveniently located. The boarding process was organized and quick. Service: In the dome car were my two hosts (real-life sisters): "Thelma and Louise" (not their real names, LOL). Both were kind, gracious and funny. They seemed to really enjoy hosting, and being a part of the museum. Food: This was not my main reason for riding, but I must say I was pleasantly surprised. They served two beverages (either with or without alcohol), a small charcuterie tray and a heavy, delicious chocolate chip brownie. Lastly, dinner mints - all food/beverages were complementary! It was a delightful way to spend 75 minutes on a Sunday morning!

Booked our 10 year anniversary trip to Duluth 6+ months in advance and one of the things we wanted…read moreto do was take a train ride. Paid for 2 lake side seats in the dome car and we were excited that this was how we'd begin our anniversary together with views of Duluth. 3 weeks before our trip, NSRR calls and says, "we have a cruise coming in and are needing to make room so we want to offer a free upgrade to you to change your train schedule". They wanted us to change from our 70 minute 11am ride to a 2.5 hour 2:30pm ride. I declined the offer as that would take a majority of the prime part of our day on our anniversary and we had other plans for the day. I also checked that train before I called and the only seats available were scattered seats on the non-lake side of the train. This was not a desirable option. The rude guy on the phone says, "Well alright, if we can't make enough room for the group you'll hear back from my boss". What is that supposed to mean? Also, this "upgrade" had a value of about $5 more than what I already paid for. Let's not call that an upgrade. Fast forward 2 weeks. A week before we travel to Duluth for our anniversary. I get a phone call. They sold our seats and our options are either take the option I already declined, move down to coach seating, or be refunded. Are you kidding me? I called back and the first person was unable to help me and handed the phone off to the rude person I talked to weeks prior and the one who left me the voicemail, "Josh". Said I was calling about my Sept 12th 11am reservation that I am told I no longer have. I said I booked this 6 months ago how could I possibly not have it? He says, "ooh, that sounds like a question for my boss". To which i replied I'd love to talk to your boss once you finish processing my refund. Transfered me to his boss, can't remember his name but it's unimportant because I'm sure that's who will reply to this review to do damage control with some kind of excuse. I asked him why my tickets were available for sale to someone else if they were purchased by me 6 months ago? He said "unfortunately this happens from time to time and we needed to make room for a group". Excuse me? It doesnt need to happen at all, YOU are in charge of the business and sold tickets, those spots were unavailable. Do people sell tickets to football games after they've been sold already? Do people continue to constantly sell airplane tickets months after the plane is full? How come this group wasnt sold the coach seats I was being forced into? I didnt pay for coach seats, I paid for an experience for my wife and I to celebrate an exciting milestone in our marriage. The entire staff I talked to on the phone did not care at all that this was our anniversary plan or that we were upset. The manager said, "can i offer you spots on our dinner train?" No, I dont want to treat my wife to pepperoni pizza on your train for our 10 year anniversary dinner. I clearly couldn't rely on you to keep that reservation anyhow and I'm not trusting you with another anniversary plan. How about offering me the seats I bought when there was still snow outside that you sold to someone in September? I couldn't possibly recommend this business less. I'll be telling anyone I know going to Duluth to not waste their time with this business and I genuinely hope karma comes back to the people who likely had a good laugh with each other after they got off the phone about how upset I was about this. Glad it was funny to you, I could tell by your passive aggressive sarcastic tone on the phone that you couldn't have cared less about how the situation impacted us. Bad business practices. Steer clear and find something else to do while you're in Duluth. If you are on the September 12th 2025 cruise in Duluth and in the 11am train in the dome car, enjoy your seats, North Shore Scenic Railroad ruined our 10 year wedding anniversary plans so you could have them.

Bentleyville - Get your free bag of popcorn!!

Bentleyville

(57 reviews)

I have been coming to Bentlyville for 10+ years! It honestly just gets better every year!! This…read moreevent is free to attend! You do pay for parking though! ($10 with cash $12 with card) One of the best things about coming to this event, (besides the Christmas cheer!) is that there are multiple free things for you! Free food for you!: Hot chocolate Cookie Popcorn Marshmallows to roast! They do have items for purchase: Smores kits Hot apple cider Many gift shop items And more!! There are characters that walk around! Including the grinch, Santa, holiday bear, etc... This is an amazing event that can't not be missed!! My kids absolutely adore and look forward to it every year! Tip: the week before you go, go onto their website and you can pay a small fee to place someone name on the "nice" or "naughty" list! It's fun for people to go and see their names on the big lists posted!!

It was our first time to Bentleyville this past Friday and unfortunate I swear it had to be the…read morewindiest day of the year!! We sadly zipped through the whole thing as my niece and nephew were shivering in their little wagon underneath three different blankets. Fortunately due to this it was super short wait times to see Santa, get popcorn, hot cocoa + cookies, and there was no one roasting marshmallows! Haha but the chill air from the water made it a bit unbearable and I think we called it quits after about 15 minutes. Loads of photo opportunities and I'm sure we'll enjoy it more next year. We'll be back!

The Duluth Experience - tours - Updated May 2026

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