It's kind of hard to come on here and say bad things about a place that everyone else brags about but that is what I am sadly going to do
I was referred to this place from a friend who told me how GREAT these donuts were. I, being a donut fiend was eager to see what the craziness was all about. Before I begin, I will say that my friend only gets the glaze donuts. I am a jelly fan and that is what I went in to try
So, I was there about 8:30 in the AM. They had a very small display case of pastries, donuts, cookies etc. They had about 5 or 6 jelly donuts or I guess what they consider to be jelly donuts. They weren't filled, they kind of had a small dollop of jelly on the top which looked strange but whatever, I was in a jelly donut mood. I told the older lady behind the counter that it was my first time being there. She started to explain why their donuts are so much better and how everything is fresh blah, blah, blah. I don't need the life story of the business just bag me up some donuts!!
They have a blackboard hanging behind the case which is very visible from the front of the donut case. The blackboard clearly said, "Jelly donuts 1/2 dozen for $7.99". I thought, let's do it. I got 2 lemon, 2 blueberry & 2 strawberry. She boxed them up and I paid. When I looked at the receipt, it showed 2 lemon, 2 blueberry and 2 strawberry separate and the total was $8.70. I asked why it was $8.70 and not the $7.99 price stated on their own blackboard. She said, the $7.99 price is if THEY PICK THE DONUTS FOR YOU!! WHAT?????? If I want to pick my own donuts, they cost $2.90 each. If I let them pick the donuts, I can get the $7.99 price. I have NEVER heard of anything so ridiculous in my life. So, the customer doesn't get to pick what they want the employees get to do? I didn't make a scene as there were other people in the place but I'm sure they person behind the counter could tell I wasn't happy. I've honestly never heard of a business doing this. AND after all of that, the donuts were not all that great. Not much jelly and it gets messy since it's just dolloped on the top. I had one later in the day and they already had an "old" flavor to them. Very disappointing.
I talked to my friend a day later and told him about what happened. He said he never saw that sign because he always gets glazed, but he couldn't believe it. I told him about a place called Daylight Donuts about 2 miles down the road. The donuts there are ALWAYS light and airy. You can eat one 3 days later, and it still taste like it just came out of the kitchen. They will also fill the donut with as much filling as you want, and it doesn't cost extra. And get this part - - YOU can pick the type of donuts YOU want for the same price. I shall not be back to this business. Those of you who are ok settling for mediocre, have at it! read more