Another Salah visit. More new Highway songs are learned! The hits keep coming!read more

I love Scottsdale music academy and my favorite instructor is Stephen Putnam. Stephen putnam is the…read morecoooooolest especially when he wears his hawaii polo with the pink flamingos on it and trades with me over jazz standards. 5 star review would recommend.

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

This owner did not protect my kid after the instructor initiated a discussion about sex which…read morebreaks their code of conduct and employment contracts they use to earn your business. An adult male guitar instructor at the Gilbert location read an article called "Are Guitarists Good in Bed?" to my 13 year old daughter who was taking private guitar lessons for the past 4 months. The instructor admitted to reading the article and was temporarily suspended but did keep his job, and has been offered professional development as a consequence. The manager of the Gilbert location and the owner (who also owns the site in Scottsdale) said they believed the instructor who said he was sorry and that he read this article as a joke, but had no bad intent. Management's solutions were to implement professional development for all staff (great for staff and future kids) and keep this instructor as a vital member to their business (great for his career). I am told he teaches 20+ kids up to 4 days a week and "deserves a second chance". We were told we could pick a new instructor, pick a different day, call to make sure he wasn't staffing whatever she wants to participate in, and if she really wanted to attend something he was staffing that they'd move him if they could, or attend the Scottsdale site. All of these solutions put the burden on the victim when the consequences should be placed on the adult who made the decision. When I offered these as solutions for the instructor to bear it was repeatedly rejected. When I inquired about the steps that were taken during his suspension and how they cleared him to return to work, I was accused of "going on a witch hunt" by the owner instead of being informed on their process and efforts to restore my broken trust and that of my daughter. I believe this instructor should have been fired on the spot for his behavior, and at the very least if he were to remain employed, that he would bear the brunt of the changes needed to care for the intent as perceived by the child who was brave enough to speak up before things got dangerous despite knowing it meant she could lose the opportunity to join the performance group with her piers. Which it has because our final two lessons were refunded.

Best best best music school for your kid! Very warm and friendly staff. Kids are rad, and expect…read moreto be in tears how quickly they become incredible musicians. Can't say enough, about SOR Scottsdale

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

The Instructors are great! They are caring and compassionate and make the class fun! They share a…read morelot of good information on baby development, which is very helpful! It is a great time to bond with your baby and also to learn and get a chance to practice new ways to help our babies grow physically, mentally and emotionally. It is also a great way to connect and learn to know other new parents!

We've been to all 3 locations. We have attended Baby Beats (walkers) and are now in our second…read moresession of Mini Mozarts. I wish I heard of this place sooner. My son loooooves musicology. I get up early in the morning to make sure we get a spot every time registration opens up. The curriculum is so rich. It is thoughtful, calming, and I can see my son's eyes light up with wonder with every new activity. We've been in class with Miss Jenny and Miss Monica and they are the BEST! Miss Jenny has taught me several parenting tricks like how to sing to my child through transitions, diaper changes, and more. The owners are also organized, responsive, and wonderful communicators. We did try the infant massage class and while my little guy didn't sit still in that class...we took those skills home and actually still use the same massage technique at bedtime. My son looks forward to it. If you have to choose one activity for your child, I'd highly recommend musicology. I wish all parents had access!

We had a great experience with Milano Music Center with an online rental for both a school band and…read morean orchestra instrument. We knew they had the best instrument rental plan in Arizona because they had so many 5 reviews. They carry all the major brass and woodwind brands like Yamaha, Bach, Selmer, Eastman, and Backun. For guitars they carry Fender guitars and Gibson guitars plus Martin guitars and Taylor guitars. Since their HUGE music store is in Mesa and we live in Glendale the best part was we used their online rental service and they had an option to pick up the saxophone rental and violin rental at one of their 23 partner rental stores all over Maricopa County or one of their Educational Representatives could drop it off at the school for us. SUPER CONVENIENT! I highly recommend Milano Music Center !

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

My son has taken piano lessons at Scottsdale Studio of Music for over a year! Julie has been…read morewonderful as she has inspired him to continue with composition and Guild.

We have had two teachers abruptly resign. We have not had a lesson in over a month because the new…read moreteacher has no showed, or there has been a scheduling error on their end. Multiple times we have showed up and no one was there. Seriously. Could not get anyone on phone to find out what was going on. They offered us "makeup" lessons rather than a refund. I only received the refund when I requested it. Do not send your child here. Inconsistent instruction. Horrible customer service.

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.

I have already made a comment on yelp about Monty's music. A few weeks ago my luthier I use for my…read more21 guitars and 7 bass's need their yearly string change and setup. I thought of Monty's, I called asked if he does setups and in a short response, yes, asked how much if I bring in my strings, and he got weird same price, strings, no strings, real short and a little upset about asking more than one question. I know how to set up guitars, just too lazy. I will save money this way.

We've been here several times in need of items for different kids and their different instruments…read more(guitar, percussion, piano). The staff have been very friendly and helpful. They've had what we needed and for a good price!