great Guys! Fixed up what I needed, cheaper than quoted! Plays Beautifully! EARAMERICAdotORG…read morethanks you!

Small place tucked in the corner business I Needed a…read morewarranty order and Ben the employee was so helpful and knowledgeable Ben helped me with all of my questions about my warranty and made the process so quick and easy Such a great experience

Our experience with Matt, Amanda and Conrad has been over the top…read more These folks are very intelligent, professional, kind and courteous. They have sold guitars for us through their consignment platform for the past year and we have found them to be fair, honest, informative and prompt with payment. Hats off to you guys!!!

I want to like this place more, owner doesn't seem to care , great location but not much happening,…read moreaverage selection of overpriced guitars in a range of condition and playability. why do something half-way? Acoustic Vibes in Tempe is the guitar store I recommend.

This Mesa-based music store has been in business since 1946 & is family owned. This store is a very…read moreneatly-stocked store & has a large selection of instruments of all types for the every day musician. Very knowledgeable staff members on hand to assist you. On the main floor are the instruments, & upstairs you will find sheet music & an area for taking music lessons. Jon Milano, the grandson of the man who started this business, introduced himself to me & told me the history of this store. Very fascinating & if you walk through the back hallway of the store, you will see many photos of the various artists & celebrities who have visited this amazing music store! I'm a drummer so I will definitely return when I need something. I invite you to check this place out & say hello to my new friend Jon. Once you visit Milano's, you become part of the family!

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Bruce and his staff are terrific to deal with. I thought I needed a new fret job on my 60 year old…read moreRickenbacker. Bruce suggested that he could simply replace the "nut" which elevates the strings above the frets. Well, bingo he was right. Saved me some serious $. He and his team were a huge help when I was buying an additional guitar and amp setup. Brindleys is an honest to goodness music store! Thanks guys. - Mickey Keyes

I live super close to Brindleys, and I love supporting local! I have a professional model solid…read moresilver flute that I wanted to get overhauled, as it hasn't been played in several years. Everyone I spoke to was really nice, and I was able to get my flute serviced quickly. The instrument repair person is there on Wednesdays and Saturdays. They did a pretty good job, but definitely didn't polish my flute, which I was kind of disappointed about, especially since I asked it to be thoroughly cleaned (this was also indicated on my service ticket they typed up). I was able to polish it myself after I got it back with a silver polishing cloth that I had to purchase. They have a huge variety of instruments, accessories, and books! It does seem to be more catered to guitars/percussion, but they still had a decent selection for woodwinds and brass. They also have tons of teachers that do private lessons. I will definitely be returning if I need anymore repairs done, as they did a nice job with those!

Benjamin is great! Seriously he's so patient, personable, has the cutest kitty cat mascot ever, and…read moreis so accommodating ! I've only been to a lesson once and then have missed 2 due to being sick !! Boo!! BUT I'm so looking forward to my lesson on 8/1/2024 at 2pm!!

Ben is great!! He has so much patience with my 10 year old who is learning the guitar. Responsive…read moreand well versed in music theory and knowledgeable about the development of children's music abilities. Would recommend!

The whole family loves GSM. The coaches and the staff are…read morethe best! Very professional and kind!

Service and ability to practice via Zoom at times when we can't get over to school. A lot of…read moreflexibilit here and my daughter loves Mrs Christine.

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.