The facility is great; whoever built it knew what they were doing. They even have a place for dogs…read morethat are a little aggressive or don't like to be touched. The dog runs have a door that can be raised for the dogs to go out in a field to run and do their business then the dog comes back to in dog run so the staff doesn't even have to touch him perfect place for my dog. When I first went in I said do y'all keep aggressive dogs and I said yes we do. I was very excited to find a place for Kujo. I went back to see where they kept them, and they showed me the door that goes out to the field for them to run. I was so happy. I explained to the staff not to pet Kujo because he doesn't like other people, he's just likes me and my wife, but they decided they need to be able to handle him and pet him. The one boy that works there, I guess he's a man got a little scratch on his arm when he was screwing with Kujo so when I called back about three or four months later, he said they can't keep him because they can't handle him. They have a great place. They just need to train their staff. Even though they have the perfect pace for working dogs that you cant pet they're not trained at all to handle those types of dogs. The boy in the picture below is the boy that caused all the problem, and he lied to me about being there when I picked my dog up. Not one word about his little scratch. They have one male that works there his name is Cole. He is in the picture below feeding Kujo a treat by hand. I had a deal with Cole and other staff to tip them $200 if they send me pictures of Kujo in the field getting his running. We are still trying to find a good place for our baby since his trainer retired. From the Pappy's manager Dee, I appreciate your reply and insight regarding your experience at our facility. I will keep it in mind. We completely understand Kujo's personal space preferences and our team accommodated for that during his previous stays. However, this is not a feasible option going forward as our staff does have to be able to handle any pets in our care. I have reminded our team of our policies for accepting pets to avoid any future uncertainty on the matter. I have also reviewed the footage and can confirm. The employee present was adhering to Kujo's boundaries when Kujo approached the employee first and bit his arm. The bite did break skin but did not require medical attention which I believe is also part of why you were not informed during Kujo's stay in February. I have discussed the correct procedures for customer communication with our guest service reps because sharing pertinent information like this should never be missed. Thank you again. Thank you, Mallory Brasch General Manager Pappy's Pet Lodge www.pappyspetlodge.com

Love this place and so does my poodle always well taken care of and the staff is super loving…read moretoward the loves.

Beautiful Friday evening around 5:30 and the cantina is closed. So, instead I drove someplace…read morebetter. The shacks has a free dog park and all the food you could imagine. Guess what? They were even open for beer! This place looks nice but if you aren't open for service then I won't be wasting my time coming here for a closed location. On to the shacks dining and dog park!

We had used Matt for several years and everything was fine until recently. We have 2 large dogs…read moreand we asked Matt to walk our dogs 3 times per day when we went away for a few days in March. When we returned we noticed a strong smell of urine in the house. Our dogs are housebroken and never have accidents while we are home so I suspected they had not been walked very much while we were gone. There was no proof so we chalked that up to one bad experience and moved on. When we went on a trip earlier this month we asked Matt to watch and walk our dogs while we were away. All was confirmed by text on a Tuesday before we departed on Thursday. A check for the full amount was left. We had asked Matt to walk the dogs 3 times per day while we were gone. We also asked Matt to send us a text following the first visit to confirm all was OK. When we arrived at our destination several hours later we had not received a text from Matt. I sent a text to Matt but got no response. I called and left a message-no response. At that point we became very concerned so we called some neighbors to check on our dogs. They confirmed the check had been picked up but they could not tell if the dogs had been walked or fed so they did both. We were told our dogs relieved themselves many times during this walk so I don't believe they were walked earlier. Over the course of the next 2 days we tried to contact Matt many times with no response. During this time several of our neighbors came to our house to feed and walk the dogs and no one ever saw Matt walk the dogs. They did see his truck outside our house once for approximately 15 minutes. On Saturday morning one of our neighbors left a note in our house with our phone numbers asking Matt to call if/when he came to the house. During this time we located and hired another sitter on an emergency basis to avoid imposing on our neighbors. We finally received a call from Matt approximately 8 hours later on Saturday evening telling us his phone was broken. Since we had completed an application with our contact information before ever hiring Matt I was not satisfied with that excuse. I advised Matt we had hired another sitter to care for our dogs for the remainder of our trip. There has been no contact with Matt since then. When we arrived home we went to our neighbor's home to thank them in person for helping us. At that point they showed us a very disturbing video. In this video we see an unidentified woman leaving our home in what appeared to be only a towel. Matt leaves about 5-10 seconds later and then they drive off. To say we were amazed is an understatement. I am not sure what is going on with Matt but I have a real problem with the neglect of our dogs and the apparent total disregard for our property. I have a real problem with strangers being brought into our house while we are away. We have now had all of our locks changed and our security system updated so we are never in this situation again.

I cannot express enough good things about Kathlyn and her team. We have been using Sugars for a…read morecouple of years daily for dog walks and on the weekends for cat sitting. There are so many ways Kathlyn has gone above and beyond. Six months ago, we went out of the country, and had a cat get very sick while we were gone. He had to be euthanized. She took him to the hospital, and stayed with him the whole time. Now she is taking care of our horse too. She only has to go check on her once a week, but she has been going more frequently just because she cares and working with her!! I could go on and on, honestly. With Sugars Pet Sitting, you get more than just a pet service. You are getting a team that will love and care for your animals!! Hands down the best pet sitting company around.

This service is exceptional and an incredible bargain…read more I've browsed yelp for years and only left two reviews, and this is my honorable third! I've never left my cat Archie for a week long trip before, and I was worried about who could watch him. After seeing some reviews, Sugar's looked like a good bet - and... blackjack! Every time Kathlyn came, she sends a journal of what your pet was doing/what she did along with multiple photos. She also noticed I didn't have enough food to refill after the 5th day. When I told her where it was, she came back the next day to check on him (after checking with me) FREE OF CHARGE!! Can't hype Sugar's up enough. I'll be a return customer.

They've done really well with my shy dog and I love bringing her here. The small groups of dogs is…read morea great way for her to play.

I drive all the way from Knox/Henderson to take my dog here. She absolutely loves it! Can't…read morerecommend enough

We have three dogs, all rescues with their own past drama. The newest of the bunch was causing…read morechaos in our house and we desparately needed help. We refused to give up on the new guy, but life was rough (ruff wouldv'e been preferred - ha!). We opted for 5 days of reverse boarding and our trainer was Sammi. She was a great addition to the family for those 5 days. Things aren't perfect - but she helped highlight some of the behaviors we were exhibiting that added to the problem. She also spent time with all three pups to train them some important basics and get them used to taking instruction. There's a lot of hard work ahead of us still, but we have the tools now. I suspect we'll continue the occassional private lesson or training/dog sitting so we keep up the good progress.

We have been going to Karma and working with Sammi for a couple months now and our experience has…read morebeen great. The puppy socialization classes have been amazing for teaching the basics and allowing the pup to make friends and learn to play properly. We also grabbed two reverse board and train packages with Sammi to work on our dogs fear of neighborhood walks, reactivity, and excessive barking. We have made quite a bit of progress with Sammi's help. She has been so helpful increasing our Puppy's confidence and giving us the tools and advice to continue to improve in the areas he has been struggling. The barking indoors is now about 90% under control and his fear outside has improved quite a bit. We still have a bit to go with the little pup but we are continuing to work with Sammi to make this dog a certified good boy. The puppy also adores her and is super excited each time Sammi comes over for a session. Karma dog has been great for us and we will continue to go to their puppy and obedience classes. Give Sammi a massive raise because she deserves it will all her awesome work.

I've been a client of Grand Paws Pet Sitter since 2017. My cat is now over 15 years old and when…read moreI'm away from home, Dana gives him the most loving care. She gives him his pills and insulin twice a day. She will stay overnight with him and has even taken him to a vet appointment when I was out of town for a family emergency. I feel so comfortable with Grand Paws Pet Sitter in my home and taking care of my fur baby.

We have been with Grand Paws Sitter for over 20 years. Dana and April are always flexible and…read moreavailable to take care of our dogs when ever we go out of town. We have a special needs dog Trevor. He is blind and has lost his ability to use his tongue due to a brain tumor. Dana and April have been able to care for him and feed him without any problem. Our dogs are always in good hands with them and they get excited every time they see them.

Not gonna lie; I was very nervous about leaving our two cats for two weeks while we travelled back…read moreto the UK to see family. However Jill did an awesome job at keeping my nerves at bay (sorry for the really long list I left you!!). Communication before and during the time we were away was really good; and I looked forward to my daily updates on how they were doing. Although our cats were struck with a sudden shy streak and would hide from her when she came in; they were eating and drinking normally so they clearly weren't missing us that much! It was also nice to come home to our mail in a nice neat pile and our trash ready to be picked up. We would definitely use Jill again; and now that we have someone we know we can rely on; we will probably travel more often!

We have an older cat who is FIV+ and suffers from CKD (kidney disease). He wasn't doing well and we…read morewere worried if he would even make it through the holiday weekend. During her consultation with us Jill gave multiple suggestions of ways to feed and give him fluids while always emphasizing to check with our vet to be sure any food changes would be okay. Within hours our cat went from not eating at all to begging for food. Within days he was back to his happy normal self just by us changing a few simple things! Jill is an angel and I would recommend her to anyone who needs a caring and knowledgeable pet sitter.