Worst grooming I have ever seen. I downloaded this app just to leave a review because normally I…read moredon't care enough with bad service to take the time, but they deserve all the bad reviews they can get. They shaved my golden retriever, we asked for his normal cut and they shaved him bare in some spots. They called us and said "we cut it too short in some spots" but it was an utter hack job. They then lied and doubled down and said we asked for him to be shaved, this is a lie because I know cutting a goldens hair too short can lead to permanent damage. They must not know that. They offered no apology, no refund, nothing. They should not be in business.

Location was nice but it seems like the quality of care doesn't match the price. Very disappointing…read morefor a "luxury dog hotel" Will NOT be returning.

Prior to my pup staying with Bark Ave. I was looking around at different places to board her on the…read moreday/night of my wedding. I've heard nothing but good things about Bark Ave. so I had my now husband reach out to them. Chloe (my pup) received a package in the mail from them with puppy treats, a toy, and other miscellaneous items. I knew from their interest in her that we had to board her there for the night. Fast forward to July 22, I was super worried about how she would be in a new environment since she is a puppy and she gets anxiety around new people and not being by/with her "mom". That night I received a report card with a cute little picture of her and it had no negatives about her; she even made friends with two other pups- Annie and Tator! When we picked her up she was super happy and the staff working enjoyed playing with her. We paid a little extra so she could have 1:1 play time and be let out more often since we are working on potty training. In all, I definitely recommend this place and I will reach out to them again if we ever need to board Chloe overnight for whatever reason.

September 13 took our Yorkie from grooming appointment when we picked her up they gave another…read moreclient with a Yorkie our dog harness, walker harness, and her collar with dog tags. WTF they haven't contacted the other clients and they seem to live in another town far away. They're not taking the correct responsibility to retrieve our items. This isn't the first time they done something with our dogs walking harness. Be aware!!!!!!!!

Pete has groomed our pets for a number of years now. He is kind, does a great job and it is so…read morequiet in his grooming shop. The pets apparently feel comfortable there. He just groomed our new pup (after losing our 14 year old Shih Tzu). She looked so cute and didn't seem really stressed from this whole new adventure for her. Thanks, Pete.

They did an amazing good job on my dogs groom! She had a great haircut and the price was greatread more

Finn our spoiled little Yorkie is "ALL Handsome" with a full groom and nail grind on 12/4/25. He…read moreis all set to celebrate the upcoming holidays! The staff is very friendly and he likes going there. We highly recommend Salty Paw! Merry Christmas

Very nice group of people. Are coming tomorrow morning to feed n play with my cats while I'm out of…read moretown. I booked them for my three day Dallas trip also n a couple days around Dec first. They will work out fine. Really reasonable fee also. Check them out. Cats n Dogs with great options. Lexx

From the owner: Pet Care Club brings trusted pet sitting, dog walking, and specialized care to Des Moines pet…read moreowners who want the best for their furry family members. We're a locally owned team that understands how much your pets mean to you. Our professional handlers are trained in safety, animal behavior, and medication administration to ensure your pets receive the highest level of care.

We had a great first time experience at this clinic- the staff was very friendly. Our wait time and…read moreappointment time weren't to long at all. I appreciate their bedside manner, and the fact that the doctors and techs never once tried to push other services on me. Or up sell me on things I didn't need or didn't come in for was appreciated. They even followed up with a text a few days later asking how our dog was since his vaccinations. I appreciated the care & follow up. We are switching over from another vet in town and this was a great first experience. We will be back.

I'm extremely disappointed with my experience at Heart of Ankeny Animal Hospital…read more We were sold a prevention plan and were explicitly told by the tech that nail trims were included. Both my husband and I heard this, and it was a major reason we agreed to the plan. When our puppy needed a nail trim, I called and mentioned that I had the prevention plan that included nail trims and asked if I needed an appointment. They scheduled me right away. When I arrived, I was told nail trims were not included and would cost $27. This should have been clearly communicated on the phone. Mistakes happen, but there was no accountability and no effort to make it right. When I asked for a refund since the plan was misrepresented, I was now charged $30 for the nail trim because I was "no longer a member" and didn't receive member pricing. They clearly value transactions over relationships. It's unfortunate because Dr. Quinn was great, but the business side is poorly handled. I won't be returning.

Took care of my dogs like they were family. Always plenty of communication and very friendly staff…read more They understood we had an emergency from the Derecho storm and took them in until we could find a place to live that allowed dogs !! My babies are more well mannered and listen to me better than they ever did before ! Thank you ALL at 4Paws! We love you !

Everyone's judging the groomers, but personally! They took care of my baby. She has had terrible…read moreexperiences with groomers in the past and her whole body shakes at the sound of a dryer. I let them know-- and they were so kind!

We've been using Fetch for 10+ years. The sitters have been great; excellent communication, follow…read moreour written instructions, etc. Our family is down to 1 cat (for now) but he always gets the best... Fetch. I can't recommend them highly enough.

Huge fan. My walker is very sincere and loving to my dog. She is also very flexible and makes time…read moreto walk my dog when I think is best. The pricing is reasonable and worth her attention to detail.

The staff there is so welcoming and I definitely felt like they truly cared for my cat. The groom…read morewas terrific and the care they took for my sweet kitties were amazing! HIGHLY RECOMMEND

Sol have been going to them for two years. They recently opened a location in Ankeny. Which was…read moresuper awesome since we live in Ankeny. Wasn't such a great experience! They have absolutely horrible customs service. The one in Des Moines would give a call the day before your appointment every time. Never missed a confirmation call at all. Then switching to the one at Ankeny they never would call the day before. So I would try and check my calendar and call to make sure we were still good to go. Then one day I didn't catch my calendar the day before and call and I missed the appointment. So I called and apologize and let them know that I was sorry I missed the appointment and they said we called you the day before and confirmed and I advised them I had no reminder call. I informed them that I take half credit for missing the appointment but I'm used to getting the reminder call cause they do it at the other location regularly. So I feel like they should be half responsible. She said that it is a curtesy that they call anyway and that if I miss the appointment that's on me. So she said if I wanted to rebook I had to repay the full booking fee! So I asked for the owner I. So the owner called me and was rude and said that they would credit the booking fee but one of my three cats would no longer be able to come and get groomed because she was an issue. This after bring up that the Ankeny location was having tons of issues. I guess they are short staffed and can't handle the business they are getting so I said I would be taking my cats somewhere else and the own was ok that fine and hung up the phone. Would not recommend them to anyone!!

I've only been once so far and am kicking myself for not going sooner. The staff is so friendly,…read moreknowledgeable, and they do a lot of rescue events to help find furever homes. This is actually how I ended up there, and I left with some goodies and a resolve to adopt another puppy from Hope Animal Rescue. I HIGHLY recommend for anyone in Ankeny with cats, dogs to get your stuff here! Also, they have a DIY bathing station. Sweet!

Great experience taking our dog for grooming. Breezy the groomer is awesome. She is very personable…read moreand takes great care of our dog.