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    WAGS

    2.7 (19 reviews)
    Closed 6:00 am - 6:00 pm

    Services - WAGS

    Pet sitting

    WAGS Photos

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    Reviews With Photos

    Mathew W.

    I have not had the time or the interest to review anything until today. This really hit us right in the heart. We were out of town and we boarded our 16 week and 1 year old puppies for two nights. My wife went all crazy with the options adding anything from the camera to the puppy walks and puppy package etc etc. of course having the camera she was watching them non stop, just hoping to see them play and see them having fun. Instead what she saw broke our hearts. Our 16 week old puppy barely left the small cubicle. She kept on running to the door maybe someone would get her. She peed on the floor many times while waiting. Both of them were on the cot for hours at a time and we are not talking about the night time. The morning of the day I wrote the review I called them immediately when they opened and I calmly explained my dismay. The manager said he has it all logged in that the dogs were out and playing multiple times and our little puppy even has pictures on Facebook. Well I guess he is either making things up, someone fibbed the records or the camera was lying as my wife left it on all the time( no joke, she did!!!) oh and the pictures on Facebook, there were three of them or so of HER BROTHER ( who looks just like her but he is 30lb bigger) My wife called her sister who picked them up immediately. Our year old wouldn't stop licking her face, and our 16 week old who JUST HAD her grooming smelled and was covered in urine. Shame on you! Is this how you treat your own dogs? If there is less than a single star I would have used it. We cut our trip short

    I thought because of the reviews this would be a good place to go, however I left my 9 month old golden retriever with them for 4 nights and when I went to pick him up we noticed when we got home he had several scars on his tongue, and scratches on his face and apperantly in his eye as well... we noticed when he was rubbing it and it got very red and started watering. They never called or said anything about it after they handed him back to me... which makes me wonder if they were hoping I wouldn't notice or clearly weren't paying attention to him in group play. now I understand dogs play but if it's hard enough to leave scratches and scars I think that's a bit far... won't be return I suggest you don't leave you pet with them either

    Our little puppy that loves going to Wags in Ankeny, Iowa!
    Paul B.

    We've been taking our dog to Wags since they opened. We love the staff and how clean everything is. Plus our doggie gets lots of attention and love when we can't be there. We use Wags weekly for 1 overnight boarding due to us being busy with our job. And they've been consistent every week! Wags is our dogs home away from home and we couldn't be happier!

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    Heart of Ankeny Animal Hospital - Our Bernedoodle

    Heart of Ankeny Animal Hospital

    (18 reviews)

    We had a great first time experience at this clinic- the staff was very friendly. Our wait time and…read moreappointment time weren't to long at all. I appreciate their bedside manner, and the fact that the doctors and techs never once tried to push other services on me. Or up sell me on things I didn't need or didn't come in for was appreciated. They even followed up with a text a few days later asking how our dog was since his vaccinations. I appreciated the care & follow up. We are switching over from another vet in town and this was a great first experience. We will be back.

    I'm extremely disappointed with my experience at Heart of Ankeny Animal Hospital…read more We were sold a prevention plan and were explicitly told by the tech that nail trims were included. Both my husband and I heard this, and it was a major reason we agreed to the plan. When our puppy needed a nail trim, I called and mentioned that I had the prevention plan that included nail trims and asked if I needed an appointment. They scheduled me right away. When I arrived, I was told nail trims were not included and would cost $27. This should have been clearly communicated on the phone. Mistakes happen, but there was no accountability and no effort to make it right. When I asked for a refund since the plan was misrepresented, I was now charged $30 for the nail trim because I was "no longer a member" and didn't receive member pricing. They clearly value transactions over relationships. It's unfortunate because Dr. Quinn was great, but the business side is poorly handled. I won't be returning.

    The Dog Spot

    The Dog Spot

    (7 reviews)

    Well, I set up a trial day to bring our 5-year-old Lab in but left before we could do the trial…read moreday. First impressions kill! The smell when walking in the door was overwhelming! The smell of urine was overtaking to put it gently. When we got to the front desk we ended up waiting there for 15 minutes while the girl running the front desk looked for the "forms". What forms you might wonder? The form that every customer must sign before their dog stays for the day (she could only find one page of a two-page document). Now for the worst part, while waiting for the girl running the front desk to find the forms. (Now I'm thankful she did take along time).The other girl in the back seemed (and sounded) very overwhelmed, undertrained, mean and potentially abusive. She kept yelling at the dogs repeatedly while slamming their kennels- "Shut up! Shut UPPPP!!!! Every min or so..... As my fear and concern rose not only for my own dog that I was planning on leaving there for the day, but for the other dogs of paying customers we decided it would be too risky and irresponsible of us to leave her at this place. We decided to pass on the FREE trial day. I asked the girl first before we left with our dog: Me: how many dogs do you have here per person? Staff: 15... Me: Great!! Me: are you trained on how to deal with dogs behaviors? the girl in back just keeps screaming at the dogs to shut up! Staff: yeah, sorry about that. We left with our dog feeling like we made the right decision not to let her stay. Best decision for her health and overall happyness. We have not been contacted by Management or ownership or this boarding facility to understand what happen or why we did not feel comfortable leaving our dog with them.

    We have used Dog spot for boarding several times in the past year. I find that they take very good…read morecare of my dog. She is a large breed and the work with her very well. The staff is pleasant and accommodating every time I call. Good safe place

    WAGS - pet_sitting - Updated May 2026

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