We bought a massive used Solitude DL391. We know nothing about RV'ing and so we were really green…read moreduring our walkthrough. Almost every single aspect of the sale went well. We had to fight hard to get what we wanted but for the most part we left satisfied. During the walkthrough we knew nothing about the lights and the graphs and the meters showing what was on, what was running and what the current levels were. We initially saw the RV a month before we bought it. There was damage on it after our initial viewing so they needed another 2 weeks to repair it. I am not sure how long they had it before we first looked at it but we didn't pick it up for at least 6 weeks after we first saw it and loved it. With all that being said, we found out after we brought it home and learned a lil about the thing that those graphs on the wall. Those were the levels in the tanks. The black tank was FULL. 53 gallons full. Full with someone else's feces in it and for how long? At least 6 weeks since we had first seen the thing. Then there was the gray tank. That's where the shower and sinks drain. It was 2/3rds full. At least 40 gallons. Not as gross as the tank full of someone else's crap but shouldn't have been 2/3rd's full. Then there's the fresh tank. It was 2/3rds full of around 60 gallons of stagnant water that had been sitting in there for who knows how long. After I bought all the equipment and gained all the knowledge I spent 4 hours today flushing these tanks out and their vile content. I have to do a siphon treatment to feed some bleach mixture into the fresh water tank so that I can kill any bacteria that grew in there. I will go to a dump station. Fill it with water and bleach. Park it back at storage and then 12 hours later go back to the dump station so I can get all the germs and stuff out. I will run the faucets to get my bleach solution into the gray tank and then dump the gray tank and the fresh water tank to empty so I know all the bacteria is gone. We truly don't understand who would sell an RV and not clean it out. They said they inspected it? Really? How well if you missed the tanks. My review would have been 5 stars but it's hard to get past someone else's crap in my newly purchased used RV.

Sold an RV as my inspector was finishing the inspection. It failed anyway, and then the "buyer"…read morebacked out. Pierre was the salesman.

A to Z RV Supercenter is a masterclass in deceptive practices. Despite their website promising a…read morequick turnaround, it took them 3 full days just to respond to my initial inquiry. I was stranded for 6 days with my dog because they repeatedly lied and said the deal was 'ready.' As a nomad, I was told to empty my trade-in, which stripped me of my ability to stay at campgrounds or travel centers, effectively making me homeless and forcing me into over $1,000 in hotel bills. Despite my 750 score and $400k+ in assets, the salesman treated me like a 'second-class citizen' and told me they were doing me a 'favor' because I don't have a W2. ​To resolve the delay, the salesman introduced me to his 'Boss,' who looked me in the eye and verbally promised the dealership would cover my hotel costs, saying, 'It's the least we can do.' Now, the owner--who uses the friendly 'Hoss' persona to lure in travelers but signs his legal name 'Robert Roberts' when he wants to be cold--has sent me a 'Final Notice' backpedaling on that word. ​I have submitted Robert's denial email and the details of this bait-and-switch to the Florida OAG and FLHSMV. They don't respect nomads; they exploit them. Do not trust their 'favors' or their words

Here is the thing, I have driven there twice, about 30 miles round trip from my house. Each time my…read morewife and I pulled in, drove around the lot and it was like a ghost town. I was going to go up and knock on the door but it felt strange...the windows looked dark and of course no one came out to talk or ask what I wanted. As I said, it just felt weird so we left. The first time we figured they were at lunch but the second time we didn't know what to make of it because we were there at least 15 minutes and no sight of anybody. It Might be nothing.....or maybe they don't believe in waiting on their potential customers..I can't say. I suspect some logical explanation exists, but I decided to move on. I am not one who needs to go and look in the basement when I hear a noise. Perhaps I will try one more time....

Super nice people and I would love to recommend them for repairs, however, I cannot. My best advice…read moreif you use them is to test your RV before leaving. I take credit for that mistake. On our third trip for the same repair, it was still leaking and we stayed until it was fixed and didn't fuss about the new dents in the frame. Great people, just not so good at repairs. I wish I could recommend them.

These guys are awesome! Everyone treated us with kindness…read moreand professionalism when we purchased our first camper trailer ever. From Mike the salesman to Rick the owner, Rodney who spent time showing us the ropes to Wayne the service manager who insisted we call at any time for any reason. Oh let's not forget Barbara who took all our calls prior to picking up our rig, and was always pleasant and patient with our many questions. Overall we couldn't have asked for a better group of people to help us get started in our camping adventures. Many thanks and warm regards to everyone at Como RV Sales. Bill & Maggie

I can't recommend PPL enough. I was encouraged to consign my motor home with them after a family…read moreemergency. I received excellent service from everyone I worked with (Andy, Nicole and Melanie). Honestly, all three of them treated me with compassion and kindness during a very difficult time. They worked hard to get my motor home shown and helped me negotiate a counter offer that was fair to both me and the new owner. Highly recommended! Thank you, everyone!

The Parts and Service Departments worked hand in hand to make our experience a great one. Eric is a…read moresuper tech, wise beyond his years and Nicki has her finger on the pulse of her department. Dina and Kristin are the epitome of customer service and should hold classes to train other companies and Drew is knowledgeable, honest and helpful, and without Kevin and his PPL Team approach, none of this would have transpired!! Our overall experience was well over 10 stars and we will definitely be returning for additional service. Our new air conditioner is phenomenally ice cold...brrrr! Hands down, PPL, is on our list as number one!

Earl figured out our 5th wheel slide issue. It never should have happened in the first place…read more Manufacturer shortcoming. Earl was very reasonable in his pricing and did top quality work! He also cleaned out our black water tank and now our sensors work! Earl was very personable and knowledgeable! Thanks, Earl! It was a pleasure doing business with you! Ken and Carolea

When I was having a problem with both of the AC units on my RV I called Earl Lytle of "My Name is…read moreEarl RV Repair and Inspection". The original AC unit was covered under the five year extended warranty I had purchased two years earlier when I bought my RV. The second AC unit had been installed by a large RV Dealer eleven months earlier and was still under the manufacturer's warranty. Earl came to my location and quickly isolated the problems using a multimeter and specialized training. Earl contacted Dometic, the company which manufactured both AC units, to discuss his findings. The newer AC had a failed thermal relay but this part was no longer available. The other AC unit, only three years old, was icing up due to a low level of freon in the system. Dometic agreed both AC units had failed under warranty and agreed to send two new AC units. While I awaited arrival of the two AC units Earl loaned me a portable AC unit to keep me comfortable in sunny 95 plus Florida weather. Earl promptly replaced my two AC units on time with no problems. I highly recommend Earl's RV Repair and Inspection Service.