I cannot say enough good things about the staff at Harmony and the facility. Our family engaged…read morethem for Hospice care and found them to be very attentive and skilled. The room made it possible for our family to facilite a dignified and peaceful transition of our loved one and provided space for us all to be together. Also, by being at Harmony. our final good byes were not rushed.

I would not recommend Harmony on the Peninsula. In the past few years that my mother has been…read morethere, they have gone through a dozen executive directors and as many if not more nurse directors. They had an excellent director in 2024 but the staff ran her out before a year! I heard she retired...good for her. She was holding the staff accountable and they hated her. The food is awful, and the business office never calls you back. She is too busy reading at the front desk or gossiping with the staff to answer a voice mail.

Updates/Current Residents/Veterans: About First Choice…read moreAssisted Living II First Choice Assisted Living II is a small board and care home with a maximum 10-bed capacity. First Choice Assisted Living II is located in Hampton, VA at 226 Chapel Street, 23669 We offer a relaxing home environment and the highest quality care for your loved ones. We help our residents enjoy a comfortable, active and affordable lifestyle in a warm and safe surrounding. Our residents will not only enjoy the ambiance of the indoor but also the exuberance of the outdoors. Our experienced and dedicated caregivers are trained to serve your loved ones with a great deal of attention and utmost family care. First Choice Assisted Living II has private and semi-private bedrooms to make any resident feel right at home. We invite you to come and visit our warm and friendly retirement residence to see for yourself why our residents are so happy at their "Home Away From Home". Our Services and Amenities include: - 24 hours a day seven days a week professional care - Daily housekeeping and laundry services - Monitored and secured building and outdoor garden - Personalized individual attention - Comfortable family room with cable TV - Private dining room. All meals are excellent restaurant or better quality & home cooked - On time meals can also be brought to you in your room if you require or desire - Extremely precise Medication management program - Family owned and operated by family who is on premises daily This business has a very close working relationship with the Veterans Administration and the Hampton, Virginia VA hospital which is just ten minutes away. Transportation to and from their Hampton, VA hospital can be provided as needed. We work very close with all veterans, both female and male. If you are a veteran you will never feel alone or abandoned if you live here. We are also very familiar with the processes and procedures for obtaining various VA disability benefits. We provide low cost veterans care dependent on their disabilities. Our residents are treated with respect and dignity. We believe in promoting feelings of self-respect. We endeavor to create a truly caring assisted living facility for that important member of your family. If you have any questions, please feel free to contact us via phone and or email. Thank you and God Bless you. Your friends at First Choice Assisted Living II Warm regards, Tammy Robinson Owner 226 Chapel Street Hampton, Virginia 23669 757 532 0885 tammymalone61@gmail.com

My father 98 fell on January 2, and he was taken to the hospital. He died eight days later…read more Although we were told by the bookkeeper that if we cleared out his apartment, we might get some of the month's rent back, we later learned that the corporation policy requires a 30 day advance notice EVEN WHEN A TENANT DIES unexpectedly. I get it that typical rentals require the full month if a tenant spends any part of a month in a unit....but with NO exemptions for death, this is an incredible money grabbing policy by the company!!! Besides keeping my father's more than $3000 rent for a room he occupied only two days in January, we have not gotten his security deposit returned. The management informed us that his room was in good condition and we could expect to get back his "security deposit" of $1000. It has been almost THREE MONTHS since his apartment was confirmed to be OK and vacated January 15, and there has been no check yet. Each time I call, I am told that the "higher up" office has already cut the check - but it is hard to believe that any form of mail delivery would take three weeks to deliver it. If you are considering placing a loved one in the Hidenwood, make sure that they give a thirty days notice BEFORE they die unless you want to get socked with another month's rent. It will help to make sure they plan to die on the last day of the month so that the company cannot charge an extra month's rent! It's a policy that lacks all fairness and compassion!

My mother gave the required 30 day notice to move out…read more Since the 30 days was one day into the next month she was required to pay the FULL amount for that month although she was only there one day. We talked to a lawyer who said she had to pay the full amount. In fact his mother passed away in March yet they had to pay for April because she didn't give a 30 day notice

Dehydrated and malnourished if they can't take care of themselves. Drugged to sleep so much also…read morecontributing to starvation. If your loved one is unable to eat and drink on their own they may possibly die here.

If you care and love your family, never put any of them in here. Most of the staff are not trained…read moreto handle people in memory care, several times when calling my family and I were either hung up on by rude staff, or told we would get a call back then never received a call. There are a few great staff there, but they can't make up for the number of bad staff. The management has switched out of there so many times, it's a guessing game of who is actually running things. They require you to store products for your loved one in a locked storage room, that only the staff has access to, and then either steal items or use them on other resident. They stole $70 worth of products for my loved one, and when management was notified, they went silent. Save yourself the aggravation and look else where. The Assistant Director, which is also their head nurse, has no bedside manner, is rude, and has an attitude. If your loved one is not heavily medicated don't bother, because they will make up accusations about it your loved one, while not telling the family or their own psychiatrist on staff, to discharge your loved one. Their kitchen, and especially the fridge in the kitchen in memory care is nasty and unsanitary. I know because one of the staff showed me it since I brought food for my loved one. I would stay clear of this location, and recommend doing research and a more thorough tour to see all the problems, as well as ask all the questions. If I had to do it over I would have kept searching and found something better for my loved one, which is what I'm doing now. One last thing, they also like to sneak charges in so if you do go with this location scrutinize the bill completely. Even when I pointed out charges that shouldn't be there they still continued to charge me for stuff. I wish I would have taken the reviews I saw more serious because they were accurate.

It's inhospitable and you don't get service And the facility…read moreis under staffed And I don't think the administration is the least bit educated He only wants the money And that's why I said what I said