I cannot say enough good things about the staff at Harmony and the facility. Our family engaged…read morethem for Hospice care and found them to be very attentive and skilled. The room made it possible for our family to facilite a dignified and peaceful transition of our loved one and provided space for us all to be together. Also, by being at Harmony. our final good byes were not rushed.

I would not recommend Harmony on the Peninsula. In the past few years that my mother has been…read morethere, they have gone through a dozen executive directors and as many if not more nurse directors. They had an excellent director in 2024 but the staff ran her out before a year! I heard she retired...good for her. She was holding the staff accountable and they hated her. The food is awful, and the business office never calls you back. She is too busy reading at the front desk or gossiping with the staff to answer a voice mail.

We went to The Chamberlin for Thanksgiving Brunch. Anything you could want was there .. from two…read morekinds of turkey to several seafood dishes! We had a reservation and were seated quickly. After waiting for several minutes to meet our server and receive our drinks, we started sampling several of the many dishes. Everything from the mushroom stuffed with crab to the turkey and all the fixings were delicious. The assortment of pies with fresh whipped cream was yummy! It was a lovely experience, except for the service. We ended up clearing our plates between servings and had to flag down a waiter for water. When we said something to staff as we left, we were told that there was a little confusion in our area. I would certainly go back!

My family and I visited the Chamberlin in May 2024. The building is absolutely gorgeous!!!! The…read moremoment we arrived, we were greeted with smiles and great customer service. We arrived late, around 5pm and were concerned about missing dinner. The concierge checked us in and assured us we had nothing to worry about. She went above and beyond answering all of our questions, helping us get settled, providing additional toiletries and she even delivered two delicious meals from the Chef. Her efforts created a wonderful atmosphere and made the Chamberlin feel like a home away from home. We had a great time with our family and enjoyed all the interesting and historical sites. The food was amazing and the views are gorgeous. Thank you for a wonderful stay.

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

My mother was a resident of Charter's Memory Care wing. During the few months she was there she…read morelost a great deal of weight, had three diagnosed UTIs and broke her hip. We have since moved her to a new location that does not use the excuse that everyone, everywhere is short staffed. Here are a handful of reasons I am rating Charter one star. Charter uses contractors a lot from what I was told. Of the staff in the memory care wing, they seldom smiled, mostly seemed put out when you asked them anything, and many times you just couldn't find anyone to help. My mom's laundry disappeared a lot. And her room over the time she was there started to smell of urine. Other times, when staff was suppose to help my mom get to her hair appointments (just down the hall) they would not. It just didn't happen. If a family member was not there to take her, it simply didn't happen. My mom became very withdrawn and sad in a very short period of time. In contrast, her new home has one caregiver for every four patients. These caregivers are ALL full time highly trained employees. And they take good care of every one of their residents. My mom is gaining her weight back and is happier now. I am sorry if Charter is struggling with staff shortages, if that is even the case. But these are our family members. These are human beings, and should always be treated as human beings. Not looked at as more work that you do not have time for.

If you see my record for reviews I am pretty kind. My mother wa there from May 2016 to August 2016…read moreand I took her out before they killed her. Donna the Director of Nursing sat down with my sister and I to tell us that my mother was dying and only had days to live. "She squirles her food and we cannot get her to drink". I go into the room and my mother is crying and tells me she doesn't want to die. In short, she didn't stop eating, they stopped feeding her. Donna made calls for her to go to a hospice house. A specialist evaluated her and quickly reported she was in no way ready for hospice house. My sister tried to speak with the Director, Lynn Irvine and she told my sister, "I cannot focus on this right now. We are being interviewed by Hampton Road Show." I took her out ASAP and asked them to contact long term care with her exit info. Nine days and five phone calls later and I have a mother trying to recover from the damage done of not eating for days and bounced check because Morningside seems to pride itself on incompetence. They are part of Dominion Village so I cannot imagine that they are much better. Shortly after I posted the review I was contacted by Lynn Irvine the Director. She was very concerned and seemed to take my feedback very seriously. She assured me that changes were in the works and had a genuine passion for seeing a new path for the senior living community.

Physical therapists were great. The daily help staff were attentive. The only issues were that the…read morecharge nurses were always slow in responding and the food was pretty bad.

To start off by far this is the worst Healthcare facility I've experienced in my life of 60+…read moreyears,this knowledge come first hands on with "I've done it myself for months" in this facility cleaning my love one room daily because the young men come in and only collect trash on a good day,The halls and the 2 elevators are always dirty,OK I've went in on 2 different occasions to visit which now are understand to have outbreak of the flu posted on the door and upon entering always no mask..The food is horrible I dare anyone to say otherwise I have pictures of everything that was sent to my love one but I close this this issue hear with the staff that I came in contact with were fine but the Administrator was really unprofessional to talk to,the Housekeeping Manager well they go hand in hand no professionalism at all..I'm very disappointed in the care and many concerns and complaints that went along with this awful experience at this facility.Again these are my views only on first hand contact at this facility and my God bless and continue to protect your love ones..I'm sending stars just wouldn't let me.

I currently live here. I can say the maintenance here borders on criminal. My lease says the blinds…read moreare maintained and provided by the property. I tried to close a set of blinds, and the entire windowsill fell down. I submitted a maintenance request 16 days ago. The blinds are still not replaced. Anybody walking by can see straight into my apartment. I have a window that falls out of the frame in another room. It does not lock properly and when I open or close it, the window makes a loud screeching noise, and I have to try to get it back on the frame track. There is also a large crack in the window frame. I've been submitting maintenance requests about this for 2 months. I have to place a stick in this window every time I am away from home and when I go to bed because anybody could just break in. I live on the ground floor. I have mold growing out of the AC unit. I have to Tilex it and wipe it down every few days. I asked for the filters to be changed. That also has not been done. I also asked them to seal the upstairs neighbor's AC unit because it was drenching my patio. They said, "To bad, that's just how it is." I went and bought some tarp and installed it myself so I can at least go onto the patio. Yes, I have reported these things to Norfolk Code Enforcement. I also sent an e-mail to Frye Properties the company that owns this place. No response. I have only lived here since September but believe me, I will be looking for a new place to live when my lease is up. Update 10/31/24: So I got a maintenance completed e-mail yesterday 10/30/24 stating David cleaned the AC vents, well, that is a lie. I took these pictures on 10/31/24.

Beautiful 55 and up community hidden and tucked away off tidewater drive…read more Friend of mine has lived here 3 years and absolutely adores it the personnel are attentive and helpful the apartments are of a nice size they include oversized bathrooms which are wheelchair friendly and a patio or balcony depending on the floor The facility even has an elevator to help tenants up the stairs The building has a ring In system and can not be entered without a tenants approval safety is very important The neighbors are polite and the hallways are long enough that the grandkids can play happily The walls are decently thick and create a livable level of privacy