My mother gave the required 30 day notice to move out…read more Since the 30 days was one day into the next month she was required to pay the FULL amount for that month although she was only there one day. We talked to a lawyer who said she had to pay the full amount. In fact his mother passed away in March yet they had to pay for April because she didn't give a 30 day notice

My father 98 fell on January 2, and he was taken to the hospital. He died eight days later…read more Although we were told by the bookkeeper that if we cleared out his apartment, we might get some of the month's rent back, we later learned that the corporation policy requires a 30 day advance notice EVEN WHEN A TENANT DIES unexpectedly. I get it that typical rentals require the full month if a tenant spends any part of a month in a unit....but with NO exemptions for death, this is an incredible money grabbing policy by the company!!! Besides keeping my father's more than $3000 rent for a room he occupied only two days in January, we have not gotten his security deposit returned. The management informed us that his room was in good condition and we could expect to get back his "security deposit" of $1000. It has been almost THREE MONTHS since his apartment was confirmed to be OK and vacated January 15, and there has been no check yet. Each time I call, I am told that the "higher up" office has already cut the check - but it is hard to believe that any form of mail delivery would take three weeks to deliver it. If you are considering placing a loved one in the Hidenwood, make sure that they give a thirty days notice BEFORE they die unless you want to get socked with another month's rent. It will help to make sure they plan to die on the last day of the month so that the company cannot charge an extra month's rent! It's a policy that lacks all fairness and compassion!

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

I have toured the community and had several meals there as well. Delicious food, wonderful staff…read moreand a great community to care for seniors.

If I could give this place a zero I would. Dont be fooled by sales tactics. Once you sign the…read morecontract your loved one is on their own Caregivers dont know what they are doing. EXTREMELY short staffed always. Med errors or not given. Constant falls. Long wait to help. Do not answer call lights or clean rooms. It doesnt matter how much family involvement there is. Your loved.one is on their own if you aren't there. Horrible place. Numerous staff told me that they couldn't answer my questions for fear of their jobs constantly from A..l who runs the place. Many promises to improve and do better but thats all they were. Dont put your loved one here!!!!! Dont let looks fool you!!!

Had my mom in there overnight a few years back as the result of a broken arm. She was shoved into…read morea room barely big enough for one person, and which was already occupied by a lady who was dying. My mom spent the night on a cot with her head under the sink (which is on the wall outside the bathroom) and her feet in the hallway. She laid there with a broken arm all night long with no medical attention and no pain meds. By morning the other lady in the room was dead. I got my mom out of there immediately. Recently my mom was in need of a rehab facility again, and we decided to give the Gardens another chance. We'd heard good things about the place and that it had turned a corner. And in fact our experience was not quite as horrendous as the first time, but that is a matter of degree. She was in there for seven days and never got any actual rehab. They evaluated her twice, which consisted of having her walk from her bed to the door of her room and back, twice. But there was no rehab per se. She never left her room. I could see her getting weaker by the day and once again made the decision to get her the heck out of there. One statistic quoted to me by a staff member at the Gardens: two CNAs, 60 patients. Let's say it takes 20-30 minutes to get each patient washed up and ready for bed each night. That's 15 hours a day right there. Not a whole lot of time for anything else. And the need is so great. You can walk up and down the halls and hear patients hollering for help.

This place is terrible and very short staffed. The staff that is here is indifferent and cold and…read moreunsympathetic. My mother in law has been in three I different places and none ever been this bad. Here are some example that are so bizarre I can't even make them up. Day 1: missing her tooth brush and tooth paste and no one seems to know what happened to them. Day 2: Her cup and chapstick have now been stolen . We bought her fresh night gowns. Day 3: Found her in an old hospital gown because they said it was easier to dress her in!!! Really not your decision. Day 4: 11:30am and not even dressed for the day, said they didn't have time. Seriously if you truly care about your loved ones you will choose somewhere else. ** Just look at all the neglected people sitting in the hallway slumped over.

Great place for senior living with so many amenities! This is a beautiful place and the residents…read morelook very happy! It is nicely appointed and has PT on site, a gym, kitchen, a library, a great living area.. highly recommend you check this place out!!

Visited someone at this facility and it's very nice. Senior living with security provides you…read morepiece of mind. The one bedroom I visited was very comfortable and spacious for one or two people. It has a nice size livingroom, and kitchen. The bathroom has a walk-in shower, a closet and your washer and dryer in it. Apartments come with a balcony, or a side room with a great window! The facility has a library, fitness room, a patio and plenty of activities both on campus and off. The apartment is located near the mall and close enough stores of all kinds and restaurants.

One of the best places I have experienced in a long time, everyone is so pleasant and kind. They…read morehave high standards when it comes to everything they do. They don't just talk the talk they walk it out.

You would think for the money you'd get great care here. Not so. The service is spotty and…read moreunorganized, they can't tell you when they've seen your mom or when she last ate. She only needs Assisted living, but no one seems to help her bathe and they can't tell you what the bathing frequency is. They also are constantly pressuring families to "upgrade" their services, claiming their loved ones need more care, but when you read the contracts, they aren't providing half the care you're paying for. It's continued to get worse during and since the pandemic and they can't seem to keep the place clean now. My mom's apartment is filthy every time I go in to see her and I'm the one that ends up having to clean it. It's one of the highest priced Retirement Communities in the Williamsburg area and they should be ashamed of the service you get for the prices you pay.

A dear friend recuperated at Woodhaven after knee replacement surgery. She had a comfortable room…read moreand attentive care. The PT available meant that she was up and on her feet quickly. Even the food was pretty good.

From the owner: A Life Plan Community (formerly known as Continuing Care Retirement Community)allows its residents…read moreto maintain an active, independent lifestyle while providing a full continuum of healthcare on site. A Life Plan Community provides care for a resident's needs though all stages of life: independent living, home health care, assisted living, separate and secured memory care, rehabilitative services, skilled nursing care and long-term care, all on one campus. The advantages of a Life Plan Community are many, including the fact that residents can enjoy personal freedom complemented by security, support and peace of mind. Additional services, such as dining, housekeeping, scheduled transportation, home maintenance, security and activities are also provided. A Life Plan Community allows residents to "age in place," never having to worry about moving to another facility if healthcare needs change. Williamsburg Landing provides assurance for residents and their families that a continuum of quality healthcare is always available... enhancing residents lives while securing residents future.

I have been trying to afford to live here for years and think it is the premier retirement…read morecommunity in this area. I spent my married life in Next Door Sandbridge Beach so it would be very comfortable to live in familiar surroundings. I finally think I can apply! Everytime I have visited I have been treated like royalty!

My loved one is living at Harborway Assisted Living on the prpoerty of Atlantic Shores…read more And there is skilled nursing on the premises 24 hours a day if needed From the moment you arrive at the Gazebo entrance and are greeted by security to stepping into the beautiful building and knowing your loved one is acknowledged and has individual care and is well respected by all levels of staff I did my homework on assisted living and Atlantic Shores is the right choice