The floor staff has been courteous to my mom. However, management avoids my calls. I have to call…read moreseveral times to ask about online payment. When I gave notice to vacate and told them the rent is paid, no response until I had to email about twice. Attached photo is debt collection notice after moving out 4 months. They'll communicate when they want money. The place has nickel and dime my mom. $35 for shampoo. $80 a month for laundry. What drove me to vacate was the sales lady didn't tell me that they don't have Medicaid long term care bed for mom when I asked. She said they'll discuss it later, which is when I told them my mom will be low on funds and can't stay there because I was led to believe in the spend down for Medicaid Long term care. Also, they wanted to use my mom's photo for their marketing. This place cares for you if you can afford it.

If your loved one falls or has reoccurring UTI's do not send them here. The staff in blue are very…read morecaring but are understaffed and there is a high turnover. Some of the directors don't follow through and seem to just be there for a paycheck, not for the care of your loved one.

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

COMMONWEATH CEDAR MANOR GEORGIAN is an awesome place. From the nurses, custodians, clerical,…read moreadmin, and sales manager Ian Dwyer, all care about their patients and their family. I feel so at ease with my mom being there and know she will get the best care possible. Here at Christmas time, it is refreshing to see the beautiful tree and hear the baby grand piano playing Christmas music. The patients are happy and the place smells fresh and clean. So glad I found this place!!

We chose CSL Georgian Manor for our mother's continued assisted living when she was kicked out of…read moreAutumn Care Rehab. After a tour of the facility, we were most pleased with the building's condition and lack of odors, as well as the care given each resident. It's beautifully decorated. Since moving Mom in, she has received the care she needs from a staff that really cares. Everyone is friendly towards the residents, as well as, visitors. They have activities daily and encourage participation. All mom's visitors have been very complimentary of this facility. So if you are looking for a place for a loved one in need of assistance I highly recommend Georgian Manor.

As a paramedic, I've been in and out of countless rehab and nursing facilities, and I've seen…read moreeverything from the worst to the best. Norview Heights Rehab and Nursing is truly one of the best. The environment is exceptionally clean, the staff are attentive and professional, and nursing and physician support is readily available when needed. Management is caring, approachable, and takes the time to listen and respond to concerns. It's clear that patient care and comfort are top priorities here, and it shows in every interaction

Staff is very attentive and professional. The Devonshire is always clean and smells fresh.read more

Both Elevators in living areas are broken again. If they have a fire, seniors with…read morewheelchairs/scooters will be trapped on 2nd floor. This should be repaired as soon as possible or lawsuits will be forthcoming.

After not being able to get a consultation appointment at the Healthy Way office, I contacted…read moreSentara Therapy's Central Scheduling. They indicated that not all their Therapy Centers had Occupational Therapists. To get a timely appointment I had to take my 3rd choice. But they indicated that I could have the initial consultation there & the sessions at one of the others. After having the consultation at the Lynnhaven Office I knew I would stay with them, even if was a little further. The office is located in the Lynnhaven Convenience Center, a large strip shopping center with a great variety of businesses. The Center is located on the north side of Virginia Beach Boulevard just west of it's intersection with Lynnhaven Parkway. There are various routes available: (1) I-264 to Lynnhaven Parkway (2) Virginia Beach Beach Boulevard (3) from the Shore Drive Corridor: south on Great Neck Road then west on Virginia Beach Boulevard. There is ample parking with a few handicapped spaces in front on the building. The center is clean, well equipped & filled with friendly employees. My Occupational Therapist, Rachel is knowledgeable, friendly & eager to help my problems. She's offered "at home" suggestions and aids. She's tried different approaches when the first line exercises made my bad shoulders sore. Twice I've come very early from another appointment. Both times she found time to take me before my scheduled appointment. Sentara Lynnhaven's Occupational Therapy gets a strong "5" from me.

Was and still have balance issues with more than my share of falls. After being a member of the…read moreHilltop family YMCA for many years I was hoping to get more advice from the therapy I received there that was interrupted by a two week vacation but now looking forward to returning to a very good experience with all super staff

The director makes a special effort to ensure that my husband is covered in the absence of his PCA…read more Our assigned aide is dependable and punctual. She contacts us when there is an absence in a timely manner. She takes care of any situations that arise in a timely manner. She will contact you to replace the aide and will not keep you waiting for weeks to find a replacement. Mrs. Frazier is a very pleasant professional to work with.

They mistreated me really back back in the year 2024, and now this year they treated me really bad…read moredue to a bad caregiver that thinks that I am treating her bad, but she don't understand me and don't want to help assist me with anything that I have to be left alone with. She got on my case about my messy room, and does not help me clean it up before doing other activities. They had to discharge me, because they wanted to give up on me, and also I have find another agency, wait another 2 weeks to start all over again. These people come from the Galactic Federation just like any other corrupted Galactic Federation owned agency. Also the owner of this company has a deep military background to set the record streight, forcing us to work for them, and not for us. I knew this wasn't going to last forever, because of the stress and pressure that the recent caregiver has given me, and trying to force me be discharged. I think discharging should be outlawed and never allowed especially where there are little or no new options out there. I just hate being thrown to the curve just like that, because I not not elite enough, not perfect enough to be part of their family. Just throw me into the woods and being forgotten. This is what I get and deserve, and why I cannot with the home care corruption. I am under too much stress, too much pressure, and they do deserve this negative review to be posted and shared with many others. I am getting tired of this, these people come from different worlds. They just want to be cruel to be kind, and it does not matter what you do for them, they want you to kiss their behind. This agency is not for everybody, and it's sure not for me. I don't recommend this agency and I sure did not recommend their transportation services. I should of never been assigned to them in the first place. They are so last year, they don't want to improve their compassion skills. They don't even like giving you a hug.

Very nice independent living community with a whole lot of wonderful amenities! They have their…read moremailboxes indoors, a nice library, community kitchen with an ice cream vending area, a dining area, living room area, a sunroom that opens to a beautiful outdoor patio with raised garden beds, an actual movie theater, and their own PT room with staff! The rooms look great and the halls are decorated with beautiful artwork, they have an arts and crafts/game room for bingo and other events! They even have transportation for outings and for medical visits on certain days. They have out of state reciprocity for staying at sister properties as in California, Colorado, Florida, etc.. So many perks and benefits beside the on-site premises make this a great choice for community! The residents seem to be happy and engaged and the quality of the place seems very cozy and welcoming. Highly recommend you check this place out!!

I had been looking for a senior living apartment for a family member to move to. This place was in…read morea good location, so I reached out to them. I was in contact with Mandi off & on. Her response time was slow at times, so I ended up communicating via Facebook messenger with questions I had that were unanswered. Eventually, we went to see the place in person. It seemed clean & organized. When you walk in, no one greets you. You just sign in, take your own temperature, and log it. After doing so, Mandi came out & walked us to the center of the building where the couches were to ask us what we were looking for. That was already discussed, but I went ahead and answered that again. She mysteriously had 2 apartments picked out to show us (I thought she didn't remember what we were looking for, but ok)...a studio and a 1 bedroom. The studio was tiny & dark, so that wasn't an option. At that point, she and the live in manager, Phil, starting whispering about which apartment to show us next. She ended up showing us a weirdly shaped 1 bedroom with the TINIEST "bedroom" that was more of a small nursery. At best, you could get a twin sized bed in there. My family member was adamant about being able to being her queen sized bed with her, so this tiny 1 bedroom wasn't an option. The cost was $2850 & she told me she would email me that day with the BEST PRICE she could offer. She didn't do that & I had to reach out to her first. Once I did that, she said that was the best price. ???? I asked if they could give any other special regarding the activity fee or anything. At first she couldn't, and then she said she could waive the security deposit (1/2 of rent). At this point, I was getting tired of going around and around with her. I told her that I was going to look at another apartment with a much better bedroom in the area & told her the special they were offering. She asked me not to make any decisions until she spoke to her manager. So, I gave her time. After waiting hours & going to the other apartment, she texts me to say that they can't go "that low". First of all, the other apartment was more expensive than that little box of an apartment that she showed me. Their special was just better. Instead of having to come out of my pocket $4000+ upfront, I only had to pay $198. Who in their right mind would pay $4000+ for a box when you could pay less upfront for a true 1 bedroom?? Not me. So, they loss a sale being greedy & my family member is moving into her new place this weekend. Yayyyy! ***The good thing about them though is that they include everything except phone. Their isn't a washer/dryer in the apartment or a stove. 3 meals a day is included. So, I'm giving them a 4 star review because I would've sent me family member there had the bedroom been big enough to fit her bed. That was the problem for us.