The Therapist at this facility that I dealt with were very thorough and professional and really…read morewere involved in helping me get my strength back after having total Right Hip Replacement surgery. The really bad thing of this facility is the meals that they serve. They were terrible. Found out that the people who got our meals together never tasted the food to see if it tasted good and 99 % of the time all meals were cold and tasteless. I used numerous bottles of Texas Pete just to give some kind of taste to what I was eating. I was losing weight and even when I complained to the people in charge and they said something would be done, NOTHING changed. I will definitely make sure that when I get my Left Hip Replacement surgery done in late March or early April I WILL DEFINITELY MAKE SURE THAT I DO NOT GO TO THIS FACILITY. One of the STARS of this facility was the CNA Margie as she was always looking out for me and trying to bring me some warm food.

This is by far the nastiest place I EVER seen .. the food is terrible , cold and kitchen is awfully…read moredirty with flies landing on the patients food and mold being found as well. The building smells and is outdated and filthy! 0/10 would not recommend having your loved ones come here at all. Very disappointed

Princess Anne Health & Rehabilitation Center…read more Add a photo Princess Anne Health & Rehabilitation Center 3.8 (360) Rehabilitation center in Virginia Beach, VirginiaOpen Overview Reviews Photos About Google review summary 5 4 3 2 1 3.8 (360) Reviews All facility31 dad21 nurses19 room19 +6 Sort by Most relevant Newest Highest Lowest Eriberto Franqui Just read the news that this place may close. GOOD! This place is horrific. I hate the fact that my grandfather spent his last years here, but with the difficulty of finding good nursing homes, I opted for one only minutes from home. This ... More 1 Cuprice Anthony Cox 2 reviews a week ago New My daddy has been at PA heath and rehab long term for 5 years. Having to admit one's parents to a nursing home is stressful. This facility has become like a second family not only to my daddy but to me as well. It gives me great peace and ... More Ashley Sears 1 review a month ago Nothing but neglect and abuse. My Aunt went to this place for rehabilitation after getting hurt. Every time I went up there I could not believe things that I saw and the way that these people were being treated. The Staff never comes when ... More 6 Princess Anne Health & Rehabilitation Center (Owner) a month ago Thank you for sharing your feedback. We are committed to maintaining high standards and encourage you to contact our administrator directly to discuss your concerns (757)821-7500. Jeanette Puit 3 reviews a month ago I just had my mom transferred to this facility. Javanti is amazing and worked hard to get her over. I can not thank her enough. Shes very easy to talk to and personable as well as compassionate about the patients. My mom has been here less ... More 1 Princess Anne Health & Rehabilitation Center (Owner) a month ago Thank you for your feedback and kind words about our team. We are committed to providing a welcoming environment and meaningful activities for all patients. Eriberto Franqui 3 days ago New Just read the news that this place may close. GOOD! This place is horrific. I hate the fact that my grandfather spent his last years here, but with the difficulty of finding good nursing homes, I opted for one only minutes from home. This place is atrocious. I complained to the state ombudsman a few times but he was useless. Had to call the police when I found out they found my 97 yo with dementia outside laying on the shrubs. I didn't find out until the evening. When I called the police, even they were infuriated with the lack of care and answers they received from the staff. Food? NON EXISTENT. If you care for your loved one, stop by for dinner and check out their plates with cold vegetables. Lack of food, cold food, laundry that sits around urinated until you fight and complain. Have you tried calling after 630 pm to reach your loved one? Good luck. What about visiting after 6pm and the door wide open with NO ONE at the desk. Anyone can walk in there at night. Don't believe it? Test my theories for yourself. Sadly it doesn't matter if you complain to the city, their inspectors do the very minimal when it comes to nursing homes. This place needs to close and so does its parent company that manages over 14 nursing homes. It's a money business that's all. To add insult to injury - did you know that they charge Medicare and Medicaid nearly $13,000 a month for this tragedy? Worth it if they were providing the care - not for what they are providing. One night nurse for 20 patients ?? (I'm sure they will deny it now). Our seniors deserve better than this. Princess Anne could care less. With over $35,000 in federal fines, countless complaints, multiple citations for neglect, poor supervision, and repeated failures to correct the issues. Princess Anne Health and Rehabilitation Center at risk of shutting down after 'extremely rare' federal action https://www.wtvr.com/news/local-news/virginia-beach-nursing-home-federal-action-aug-29-2025 1

My mother was at PA for about 4-5 weeks for rehab after a couple of weeks in the hospital. The…read moreadmissions director "sold" us on how wonderful the facility was which it was under the previous owners. He reminded me of a used car salesman. The physical and occupational therapy department was great! No complaints with any of their staff and one of the Unit Managers who tried to address our concerns. The majority of the nursing staff we encountered were uncaring and unprofessional. The food was horrendous, inconsistent and visually disgusting. I brought my mother food every day because it was that bad. The Huddle House (walking distance from facility) staff were well aware of the bad food because they do a large volume of to-go orders for patients. Mom's medications were not given to her in a timely manner, showers were not given on schedule, mom was told by a staff member they would not be at her beck and call and if she needed help, to call a family member. My sister and I were at the facility daily, several times a day checking on mom, calling out the staff to ensure care was given, etc. I feel terrible for patients who do not have families or loved ones advocating for them. One of the LPN's (who is a retired veteran) was printing off discharge paperwork which was incomplete. He said to me, "this is why I don't like working with civilians." WHO SAYS THIS TO A PATIENT'S FAMILY MEMBER? So unprofessional!!! The facility does not supply tissues, wipes, and similar items which surprised us. Mom's shower had a terrible leak and the water on the floor was a huge fall risk for her. It was never fixed in the 4-5 weeks she was there. The staff just through towels on the wet floor. This demonstrates the facility does not care about patient safety. I don't know how this facility keeps their license and it is no wonder they are understaffed as it is a horrible place. If you care about your loved ones, do not place them at Princess Anne Health and Rehabilitation Center. If I could give them negative stars, I would.

Ms.Heather is such a joy to interact with and has made my mothers stay At bay point very pleasantread more

Unbelievable...My mother was there for 3 weeks, three weeks too long…read more I'm not sure what upset me more, her bedsores (she is 81 & been in a few rehab centers here), she has NEVER come home with bedsores. When they discharged her, they provided transport because at this time my mother is bed bound, they brought her into the foyer/common area in a wheelchair & left her...alone. Just thankful there was staff still at work to notify me that she was in the hallway. After getting her home, I looked into the bag with personal belongings for discharge paperwork & medication lists/RX that I would go by until she physically went back to her doctor...nope, no discharge paperwork, no RX. So the next morning first thing, I went to Bay Point to at least get a copy of discharge instructions. I tried to speak to social worker but she was in a meeting. The young lady that came up front was just plain rude. She stated that they don't furnish discharge instructions...Um you are the only rehab I know that has that practice. Once again my mother is 81, she has had a few surgeries & been in rehab multiple times, this is the FIRST time I have not been provided discharge instructions & post-rehab medications. Thankful I have doctors & nurses that guided me in the right direction. I would not let them near my dog & I would not reccommend this facility to anyone.

No one to intake people at night ! No one to fix tv that doesn't work at night . Bad ac for the…read moreunit . Bad service at night not what was said things would be ! Not how things were to go looking for another place asap. Look nice in the 11-12 come at night and you won't bring family here.

My sister was at Birchwood and was in hospice care. I give this place four stars. The staff were…read morewonderful and treated my sister with respect and dignity, a special thank you to Valerie, Melinda, Shay, Chauntel, and Ellen. There aren't many "nursing" homes/rehabilitation places that receive five stars. Birchwood deserves four stars. Were there some struggles? Yes, there were. Always, though, the staff were there, smiling, apologizing if needed, and I never doubted their care. They made my sister smile. They cared for her. They loved her. What more can you ask?

I HIGHLY recommend the Center for Health & Cancer Prevention. I went there a week ago for my 1st…read moreColonoscopy and was completely blown away by how caring and great the care staff team was. I loved that I was in and out in an hour - I arrvied and they got me started. Every part of the Care team introduced themselves, told me what they would be doing and asked if I had any questions. It truly was a great experience. I also liked that I did not have to go to the hospital to get this done - it was right in their office which was easy. I also appreciate not having to drink all that crap I had heard about - I appreciated the pills making the prep more pleasant as well. Dr Jaklic was wonderful and put me at ease. I was very happy w/ her as my doctor.

What a great experience!! I got the best drugs and I got the magic fingers of a goddess. The mood…read morelighting was perfect and I love the Barry White sound track, it was a magical setting. I don't remember everything but I think we all had a great time and after waking up and enjoying the warm feeling of much needed companionship.

My sisters and i started out taking care of Mom and it became overwhelming trying to combine it…read morewith our full time jobs. We found Patient Aide from a neighbor who used them a couple of years ago. Gave great reviews and we decided to give them a try. OMG They were a God sent. They did everything Cooked ,cleaned,errans,Doctors appt During Covid we had no one and the owner came out and worked the whole shift. She made sure we could still go to work. Mom loved her. I call that DEDICATION. She was also with us the night Mom passed. Shes a small company but hiring her services. You cant go wrong. 757-515-2708

They have been caring for me as home health nurses and physical and occupational therapy for a…read morecouple years now. They are wonderful and understand my needs.

Awesome Practice!! Everyone is so friendly and kind!! Gretchen Sapone #1read more

Best surgeon ever. I've had work on my lips done by her twice…read more Her and her entire staff are welcoming, knowledgable, and kind. They're absolutely wonderful and her work is outstanding. Also, very reasonably priced and work well with their patients. I literally cannot put enough nice things to describe her. They're very able to answer all your questions fully. I recommend her to anyone and everyone who is interested in any kind of procedure. The whole office is magnificent. Incredible work and beautiful office! Thank you guys for being so awesome!!!

Time for yet another update…read more Brief background - I've been coming here on and off since 2014 for laser hair removal, mole removals, laser skin treatments, and facials. Dr. Lopes removed some moles for me a few years ago and my results were amazing. No scars and I had one on my chin that you would literally never know was there! It was expensive - something like $100 a mole and I had 9 removed - insurance will not pay for anything here bc it's all cosmetic. I've heard all good things about her and her skills in plastic surgery. I don't know that I'll ever go there, but, good to know she's here if I do want to. I had laser hair removal here years ago with Maggie and, bc of my sensitive skin and some scars on my legs, I had to do lower power on the laser and more treatments. I paid over $4000 for the treatments and Maggie modified it for me as needed to suit my skin. I appreciated this and never forgot it. I was initially given a quote good for 6 months when discussing the laser hair removal so I could leave and think on the investment. Now, when I went back to see Rachel last year - no quotes, just her assessment in the exam room quickly, and it felt like she was just making it up off the top of her head. I didn't think that was as professional as the process in the past. I want to be given an exam and a quote sheet I can take with me so we're all on the same page. I spent about $1000-1200 on some touch-ups and some vascular issues and had an issue with a "follow-up" that I was charged for when I was under the impression it was included in my price since I was being brought in to review the results. No quotes given either - you have to remember and hope she remembered what she said it would be. What? After Maggie retired they did bring in another esthetician for a while also but she's no longer there and my future appointments were cancelled. I believe they have not replaced her and no longer offer facials bc no one has ever called to reschedule and this was over 6 months ago. She was also shady about prices and there were no prices listed the first few times I went and she kept "offering" other things to do or recommended I "needed" but you had no idea what it would cost and some of those things were $90-150 each! If I had said yes to everything - I'd have easily spent $450. Shady. Rain, the office manager, is kind and worked with me to resolve the issue I had with the follow-up mentioned above. The front desk staff are sweet. I just don't appreciate when we're talking about this kind of money, feeling like the prices aren't set - they're made up on the spot. Something about that rubs me entirely the wrong way and makes me pause on coming here for anymore laser follow-up and treatments.

My mom was at Bayside for 3 months, as a long term care resident. I am writing about the care , not…read morethe rehab facility. As with any place there are always pros and cons : The positive pros are about some of the wonderful staff - First is Samantha Alzola the Social Worker. She's very professional, caring and provided my sister and myself numerous guidance and assistance while navigating these new, uncharted waters. Always pleasant to deal with, no matter how much her work load was. Next are the individual care givers , the L.P.N.'s and C.N.A 's. First is Andrea Dunn, PA. she was very knowledgeable, approachable,and runs the all the medical care . She spent time to explain Mom's situation and all options to help us make hard decisions. Andrea was easy to get along with and not intimidating at all. Next are the caregivers who after 3 months I got to know quite well. there are always "earth angels" and 2 who no longer work there that I want to mention as they were instrumental in mom's care : Maria CNA and Markita LPN. Nikierra LPN(Nikki) was a wonderful, kind, caring and a compassionate caregiver to our mom. Also were the CNA'S who showed extreme kindness and love whenever they had to take care of mom. They are Cheree, Danasia, Shanice And Darlene. Darlene was the first caregiver when mom arrived who filled us in with all the important details and guided us on the way things worked. Lastly was a speech therapist Becca who showed kindness and compassion whenever she dealt with mom, whose hearing was extremely lacking. Since this facility is relatively small with only 3 wings and 60 beds I believe the caregivers really get to know the patients and their family , if they choose to. Here are the cons that I'd like to share: Within one week mom's left hearing aid was missing. We believe it was thrown away on one of her meal trays. I reported it to various staff members and got the same reply, "the administrator is aware of it". The Administrator Madison, never contacted either myself or my sister about the hearing aid so we assumed it wasn't too important to her otherwise she would have addressed the situation. We decided not to pursue the missing hearing aid since mom still had 1 left. The next negative experience was when my sister arrived and was told by my mom's roommate that my mom Fell Out Of Bed !! That was quite surprising especially since mom was bedridden and not able to move by herself. First of all neither of us were called and notified. Once my sister began questioning staff we then learned that while a CNA was washing her, she turned my mom too far and that's how she fell out of the bed. Yes they took ex-rays and no bones were broken but not to be notified was quite alarming and poor administration protocol. Other staff could not believe we weren't called. There was a meeting arranged with the head of nursing Shannon and my sister a few days later. The results were a bunch of excuses why we weren't called, like they didn't know I was the POA ( which was clearly a lie, as that is the first form along with end of life wishes you fill out!) . All we got was lip service and a lot of excuses why we weren't called. This to me was totally unacceptable and when I saw Shannon a few days later and tried to speak to her she was extremely rude and unprofessional to me. This is my personal experience with Bayside Health and Rehab from June 2025 thru beginning Sept. 2025

My husband was transferred to Bayside after being in ICU and step-down for over a week following a…read morehemorrhagic stroke. He could only eat a mechanical diet (finely chopped foods) or pureed food, but he was receiving the same type food as everyone else (which was a choking hazard). His liquids were supposed to be without ice and thickened using a thickener (I provided some packets), but they brought him ice water to drink (another choking hazard). I would point this out each time they brought his food and/or drink wrong, and I would get "Not my job" or "Not my problem". At the end of the third day, I had heard those two statements over 16 times (I stopped counting at that point). It was four days before I spoke with anyone other than the CNAs, Nurses, other medical staff, and housekeeping (they were the nicest). None of the medical staff identified the role or advised if they were a nurse, CNA, volunteer, etc., with the exception of the CNA the first night - it was her first day on the job and her third day after completing her training. I watched as patients rang for assistance, and saw that for some it took well over an hour for a response (medical staff were at the central desk, most of them talking not working). The gentleman my husband was sharing a room with rang for help getting to the restroom, and after over 75 minutes someone (nurse or CNA) came in and when she found he had wet himself chewed him out for not waiting!!! Then she said it wasn't her job to clearn him up!!! He was supposed to have daily physical and occupational therapy as well as speech therapy. In the six days he was there, he had a single session of speech therapy and approximately 60 minutes of physical therapy. We started working on getting him transferred, and were fortunate to find a bed at Lake Taylor, but getting him discharged from Bayside was another problem. Lake Taylor had a bed ready for him on Tuesday, and they had sent their paperwork to the person "in charge" of transfers, but she did not return any of my calls or messages. By Friday of that week, I had arranged for medical transportation to take him to Lake Taylor that afternoon. After he was on the gurney and ready to be moved, a woman came running down the hall saying "I forbid him to leave". She was the person I had been trying to get all week. Long story short (too late), I gave her 5 minutes to provide me with the needed paperwork, or the gentlemen with the gurney were leaving with my husband and taking him to Lake Taylor. We left in about 4 minutes and 47 seconds. He has been at Lake Taylor for about a month and a half, physical and occupational therapy 5-6 days/week and some days more than once, his has finished speech therapy, and is improving. The difference between Bayside and Lake Taylor wasn't night and day, it was 2 miles down in a coal mine and day. DO NOT SEND YOUR LOVED ONES THERE!!!!

Very nice. I may consider living at your facility…read more The people are very nice and considerate.

This place provides reasonable care for my mother in her elder years. Sometimes it is difficult to…read moresimply check on Mom's health, but the front desk is as nice as possible.