There's always something wrong with the food going out and no one wants to do anything about it…read morebesides remake food. If it's an every day thing, the food isn't the problem, the recipes are. Everything they cook is also from online sites. Don't work here under any circumstances. The absolute worst management I've ever had the displeasure of working for. If I could give 0 stars, I would

This food was much worse than the price they're charging the people who live here to dine. The…read moreserving staff were also slow and I'm disappointed.

I have been trying to afford to live here for years and think it is the premier retirement…read morecommunity in this area. I spent my married life in Next Door Sandbridge Beach so it would be very comfortable to live in familiar surroundings. I finally think I can apply! Everytime I have visited I have been treated like royalty!

My loved one is living at Harborway Assisted Living on the prpoerty of Atlantic Shores…read more And there is skilled nursing on the premises 24 hours a day if needed From the moment you arrive at the Gazebo entrance and are greeted by security to stepping into the beautiful building and knowing your loved one is acknowledged and has individual care and is well respected by all levels of staff I did my homework on assisted living and Atlantic Shores is the right choice

Great place for senior living with so many amenities! This is a beautiful place and the residents…read morelook very happy! It is nicely appointed and has PT on site, a gym, kitchen, a library, a great living area.. highly recommend you check this place out!!

Visited someone at this facility and it's very nice. Senior living with security provides you…read morepiece of mind. The one bedroom I visited was very comfortable and spacious for one or two people. It has a nice size livingroom, and kitchen. The bathroom has a walk-in shower, a closet and your washer and dryer in it. Apartments come with a balcony, or a side room with a great window! The facility has a library, fitness room, a patio and plenty of activities both on campus and off. The apartment is located near the mall and close enough stores of all kinds and restaurants.

I had been researching a senior apartment for my grandmother for quite sometime. Rebekah was very…read morepatient & when I was finally ready to move her, she worked with us. My grandmother was hesitant because she is used to her home, but she needed to downsize and be able to socialize. Shawn (Director) put my grandmother at ease by telling her that she had 30 days to change her mind. After that, she went ahead and moved in. I loved this place for her. It's not that diverse, but the people are nice for the most part. My grandmother just didn't like it. She didn't really give it a chance because at week 2, she was ready to leave. I was sad about it, but I couldn't force her to stay. Shawn understood and we moved her out. The only issue I had was after we moved her out, they took $3000+ out of her account that they weren't supposed to. That caused an issue with her bills & I brought that to Shawn's attention immediately. She apologized & said she'd send a paper check. It's costs A LOT to live here, but they have independent living and assisted living available. They are clean, they have activities, they have 1 meal daily included in the monthly rent, and it's a the staff is friendly for the most part. I wish she would've stayed.

This place is so beautiful, we'll organized and inviting! I…read moredefinitely recommend it! Great food, Happy Hour Monday, Wednesday and Friday from 3:30 to 4:30! Every month, they feature a different country for their meal planning! Nice colors! Good people!

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

**WARNING-READ THIS BEFORE MOVING YOUR LOVED ONE TO BAY LAKE**…read more After a promising start, things did not end up going well for my Dad or our family at Bay Lake. After Dad's dementia got worse and he couldn't stay in Assisted Living with my Mom, we made the decision to shift him to the Bay Lake Inspiritas (Memory care unit). This was a hard decision, but we were assured that Bay Lake had the ability to provide proper dementia care for him and to maintain dignity and well-being until the very end. It quickly became apparent that there was trouble at Bay Lake. I'll let the Virginia Department Social Services report tell how the story ends. Read the report in the attached pictures, then go to the Virginia DSS website to look at the rest of the track record. In the end, there were red flags along the way that indicated my 83 year-old Marine veteran father with dementia was not being treated with dignity and his well-being was not the top priority of the Bay Lake. But I wanted to believe that for $9000+ per month (yes...over $108,000 per year) it was money well spent for the Father who spared nothing in caring for his own family. I'm sorry to have let him down and I regret allowing Bay Lake's glossy advertisements and management convince me that they were doing what they said they could do. Don't make the same mistake. In the end, with the help of an Elder Care Consultant, and no help from Bay Lake, we found a place for him and discovered what we thought we would be getting for my Dad at Bay Lake.

75% of the employees do not care about the residents. They allow them to sit in poop, do not brush…read moretheir teeth, bath them nor feed them if needed. It is a joke. You spend 10K for Medicaid service. Money should not matter it's their job to care for others. The employees at Baylake need a new job.

I toured Aviva, a beautiful Senior Community, and loved it!…read more The amenities are vast; inside pool, pickle ball court, 3 restaurants, and gym to name a few! All apartments have high ceilings, and a very open floor plan. I'm moving in....the end

From the owner: At Aviva Pembroke, we redefine senior living with a perfect blend of luxury, comfort, and…read morepersonalized care. Our vibrant community offers a range of living options tailored to your needs, including Independent Living, Assisted Living, and Memory Care. Whether you're looking for a maintenance-free lifestyle or compassionate support, our community is designed to help you live life on your own terms. Our beautifully designed apartments provide the ideal environment for comfort and relaxation, featuring spacious layouts and modern amenities. Enjoy fine dining, a robust schedule of activities, and wellness programs that keep you active and engaged. With resort-style amenities like a fitness center, pool, and on-site medical care, everything you need is right at your doorstep. Our dedicated team of professionals is here 24/7 to ensure your well-being, offering personalized support and care that evolves with your needs. For those needing memory care, we provide a safe and nurturing environment with specialized programs designed to enhance quality of life. Discover the lifestyle you've always wanted at Aviva Pembroke. Schedule a tour today and experience the difference for yourself. We welcome you to be part of our thriving, caring community where every day is an opportunity to live life to the fullest.

The floor staff has been courteous to my mom. However, management avoids my calls. I have to call…read moreseveral times to ask about online payment. When I gave notice to vacate and told them the rent is paid, no response until I had to email about twice. Attached photo is debt collection notice after moving out 4 months. They'll communicate when they want money. The place has nickel and dime my mom. $35 for shampoo. $80 a month for laundry. What drove me to vacate was the sales lady didn't tell me that they don't have Medicaid long term care bed for mom when I asked. She said they'll discuss it later, which is when I told them my mom will be low on funds and can't stay there because I was led to believe in the spend down for Medicaid Long term care. Also, they wanted to use my mom's photo for their marketing. This place cares for you if you can afford it.

If your loved one falls or has reoccurring UTI's do not send them here. The staff in blue are very…read morecaring but are understaffed and there is a high turnover. Some of the directors don't follow through and seem to just be there for a paycheck, not for the care of your loved one.

Very nice independent living community with a whole lot of wonderful amenities! They have their…read moremailboxes indoors, a nice library, community kitchen with an ice cream vending area, a dining area, living room area, a sunroom that opens to a beautiful outdoor patio with raised garden beds, an actual movie theater, and their own PT room with staff! The rooms look great and the halls are decorated with beautiful artwork, they have an arts and crafts/game room for bingo and other events! They even have transportation for outings and for medical visits on certain days. They have out of state reciprocity for staying at sister properties as in California, Colorado, Florida, etc.. So many perks and benefits beside the on-site premises make this a great choice for community! The residents seem to be happy and engaged and the quality of the place seems very cozy and welcoming. Highly recommend you check this place out!!

I had been looking for a senior living apartment for a family member to move to. This place was in…read morea good location, so I reached out to them. I was in contact with Mandi off & on. Her response time was slow at times, so I ended up communicating via Facebook messenger with questions I had that were unanswered. Eventually, we went to see the place in person. It seemed clean & organized. When you walk in, no one greets you. You just sign in, take your own temperature, and log it. After doing so, Mandi came out & walked us to the center of the building where the couches were to ask us what we were looking for. That was already discussed, but I went ahead and answered that again. She mysteriously had 2 apartments picked out to show us (I thought she didn't remember what we were looking for, but ok)...a studio and a 1 bedroom. The studio was tiny & dark, so that wasn't an option. At that point, she and the live in manager, Phil, starting whispering about which apartment to show us next. She ended up showing us a weirdly shaped 1 bedroom with the TINIEST "bedroom" that was more of a small nursery. At best, you could get a twin sized bed in there. My family member was adamant about being able to being her queen sized bed with her, so this tiny 1 bedroom wasn't an option. The cost was $2850 & she told me she would email me that day with the BEST PRICE she could offer. She didn't do that & I had to reach out to her first. Once I did that, she said that was the best price. ???? I asked if they could give any other special regarding the activity fee or anything. At first she couldn't, and then she said she could waive the security deposit (1/2 of rent). At this point, I was getting tired of going around and around with her. I told her that I was going to look at another apartment with a much better bedroom in the area & told her the special they were offering. She asked me not to make any decisions until she spoke to her manager. So, I gave her time. After waiting hours & going to the other apartment, she texts me to say that they can't go "that low". First of all, the other apartment was more expensive than that little box of an apartment that she showed me. Their special was just better. Instead of having to come out of my pocket $4000+ upfront, I only had to pay $198. Who in their right mind would pay $4000+ for a box when you could pay less upfront for a true 1 bedroom?? Not me. So, they loss a sale being greedy & my family member is moving into her new place this weekend. Yayyyy! ***The good thing about them though is that they include everything except phone. Their isn't a washer/dryer in the apartment or a stove. 3 meals a day is included. So, I'm giving them a 4 star review because I would've sent me family member there had the bedroom been big enough to fit her bed. That was the problem for us.