Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

Dana is outstanding! She goes above and beyond to ensure my family member is well taken care of by…read moreher stellar team. We are very grateful for her leadership and strong logistical aptitude.

Donya Johnson is fantastic! Always on time, pays complete attention to my care throughout the time,…read moreis cheerful and extremely helpful in all my daily tasks. Vontaisha Aggison is always cheerful, has learned all my needs after just one visit and is attentive throughout her time with with me. She is very professional and even helps me with my grocery shopping, cell phone adventures (of which I am challenged), and has a great personality and a joy to be around.I Shadara Holmes was one of the first care givers to visit me. She picked me up from the hospital after surgery, took me to Doctor appointments, and made sure I kept all my appointments. She learned all my needs during my surgery recovery and was always here when I needed a helping hand. I don't know how I would have made it through my surgery recovery were it not for Shadara. Shadara, thank you very much. Tiffany Campbell is extremely qualified as a care giver and has a great personality. She knows what my routine is and always insures my needs are met (fixing meals, doing laundry, tidying up around the house, helping find my favorite TV programs.) She always checks that I have the next days food and clothes laid out before she ends her shift. Thank you Tiffany. Chonell Klass is extremely observant and is able to anticipate my needs even before I know I need them. She remembered my routine from her visit and has been extremely helpful in all my care tasks. Chonell is great company as I am pretty much a "shut in" during my recovery from surgery. Thank you Chonell.

The owners of the company contacted me personally to resolve the problems we experienced with their…read moreadministrator and to apologize for the experience. We have received the appropriate supplies and have agreed on a path forward. I think families have to be advocates for their loved ones no matter what company is providing hospice care. Having the supplies when you need them should not be an additional stress to an already stressful situation. I am appreciative of the efforts taken by Interim Hospice to resolve the issues.

if I could give this company zero stars I would they put profits over the quality care of the…read morepatients. they keep employees that smoke weed at my house instead of firing them, even though I called the office to report that the aide was smoking weed in my garage nothing was done. They seem to treat the good employees like dog doo doo. this is why they are short staffed. they would rather employ people who sleep over nite at my house instead of being awake for the over nite to take care of me. by far the worst home health company ever. they called me a high priority client. Yeah high priority alright they spend a lot of my money and I didn't get the services I was promised instead I would come out in the middle of the nite and see the over nite staff sleeping. One lady was snoring so loud she woke me up out of my sleep. While I am paying them $32.00 a hour. they make you promises then crap on you. lie to you starting from the VP /of PCCS down the line. dont waste your time sending your loved one to this place. they will just take your money and waste your time .. extremely dissatisfied customer. again if I could give them no stars I sure would !!

My sisters and i started out taking care of Mom and it became overwhelming trying to combine it…read morewith our full time jobs. We found Patient Aide from a neighbor who used them a couple of years ago. Gave great reviews and we decided to give them a try. OMG They were a God sent. They did everything Cooked ,cleaned,errans,Doctors appt During Covid we had no one and the owner came out and worked the whole shift. She made sure we could still go to work. Mom loved her. I call that DEDICATION. She was also with us the night Mom passed. Shes a small company but hiring her services. You cant go wrong. 757-515-2708

They have been caring for me as home health nurses and physical and occupational therapy for a…read morecouple years now. They are wonderful and understand my needs.

Awesome Practice!! Everyone is so friendly and kind!! Gretchen Sapone #1read more

This company and the aide they found for my father are answers to my prayers. I was in the hospital…read moresobbing because none of the independent aide companies or caregivers I had been calling for weeks came to fruition A woman from a hospice care company gave me Senora's card, and Mr. and Mrs. Smith, the owners, were at the rehab center within an hour meeting me and my dad and working on a match for him--no easy task I assure you. By the end of the day, they had found a wonderful aide who my curmudgeonly father has warmed right up to and who was there waiting for him when he got home the next day. You will be delighted with their services. They check on their aides often, are always available, and are very flexible in terms of unusual hours or requests that you may have.

From the owner: Here at senora angles home health care and services LLC.,we are a group of dedicated health care…read moreproviders who are prof ssionally trained in home health care services, such as Alzheimer's care, respite care, private duty, personal care and companion care that satisfies the needs of the body, mind, and heart.

Am extremely happy with how this company assigned the perfect caregiver to my Mom. Sarita, Mom's…read morecaregiver, was punctual, engaging but not overbearing, caring, and interested in my Mom's needs. Further, my Mom loved her personality too. Thank you!

From the owner: Preferred Care at Home of Virginia Beach is a boutique senior home care company that offers access…read moreto personalized, one-to-one senior care services to clients and their families. My senior home care company refers highly qualified and committed professionals who specialize in Homemaker and Companion Care, Personal Care, and Skilled Care services. We also have an extensive understanding of the needs of those with Alzheimer's and Dementia.

I'm so glad I picked this company their commitment to providing high-quality care is top tier…read more Their staff's professionalism and attention to detail have been very well and I'm grateful for the positive impact you've made on my loved one's well-being. This young lady is making a big impact on others keep going.

This business is ran by such a sweet young lady, I wouldn't go anywhere else for services for my…read moreelders, except here. I know they are taken care of and treated like family.

Wonderful caregiver for my mother who has Parkinson's. Her caregiver is well trained and so kind…read moreand helpful. Angela, the owner responds promptly to any questions or concerns.

The owner, Benjamin Sawyer, was very mean and cruel to me. He came to me through Vet Assist and I…read moretold bim how to be hired by them. I told him I needed someone to take me to doctor's and help clean house. He brought a nice woman named Susan to help me. He wanted to know the days and hours I needed her and I gave them to him. He didn't tell me she had to stay four hours and she had to call him immediately after leaving and she was required to report what happened here. Twice I told her to leave early because I was sick and needed to be alone. She reported this to Benjamin Sawyer and he took my hours and days away from me without my knowledge. I called telling him I was upset over this. He threw it up to me that they weren't a taxi service. I said I told you in the beginning what I needed and you went along with it. I texted him I was still upset that Susan gave him a bad report. He texted me he wanted no more messages about being upset. I called him this morning and his wife answered. I tried to tell her there was a communication problem. I told him I liked Susan who he sent to help me and said I hope you all pay her for her mileage and he told me that was no concern of mine. The last call he said, "No wonder you're by yourself, Susan isn't coming back." This was when I tied in with him calling him a few choice words. Don't call him for help is my advice.

My sister and I needed to put a short-term care plan/team together quickly after our 93 year old…read moremom fell and broke her hand. She lives independently (with lots of support). Suddenly, her caregiving needs seems to explode. I live across the country and was dealing with my own health issue, couldn't travel to Virginia. My sister is nearby but works full-time. I reached out to SHS Hampton Roads on a Sunday. I heard back from Ben immediately. He and Kebe were able to meet with my mom and sister the next day. We had SHS care in the home that week. The care my mom has received from SHS has been great. It is easy to communicate with Ben and Kebe re: scheduling or other questions. My mom has enjoyed getting to know her caregivers, and we trust them with our mom's care. This is a unique caregiving model.