Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

This was the worse care ever,the therapist that was scheduled to come to my house to help me with…read morethe exercises was not an honest person at all and lie to her supervisors about my well being and concerns, the worst expeyof my life,will not recommend her at all to anybody else .

I got hit by a truck April the 17th and my primary care doctor had no Empathy and care for me!…read moreArabella Florendo, NP told me she has done enough for me and there is nothing Further she can do!! Even if that was true, what is that to tell your Patient? Can you say, kick a person while there down! And the front desk assistants that have gotten to know me...one said " he is have a Temper Tantrum . Really, have anyone of you be hit by a moving Vehicle or a F-150 truck?! Let me know when you can feel my pain !

This company is a joke. They dropped my son afyer a 5 day stay in the hospital they only have 5…read morenurses. You have been warned this os hands down the worst home care company in hamton roads. Nurse showed up dirty late. Two of ky birsed didnt even have cars and had to get rides. I even had to give one of my nurses a ride home and to work or she wouldnt have came in. Again this place is a joke never use them. Chkd had never heard of them amd will not recomend them to any one.

From the owner: In home personal care, companionship and skilled nursingread more

This company and the aide they found for my father are answers to my prayers. I was in the hospital…read moresobbing because none of the independent aide companies or caregivers I had been calling for weeks came to fruition A woman from a hospice care company gave me Senora's card, and Mr. and Mrs. Smith, the owners, were at the rehab center within an hour meeting me and my dad and working on a match for him--no easy task I assure you. By the end of the day, they had found a wonderful aide who my curmudgeonly father has warmed right up to and who was there waiting for him when he got home the next day. You will be delighted with their services. They check on their aides often, are always available, and are very flexible in terms of unusual hours or requests that you may have.

From the owner: Here at senora angles home health care and services LLC.,we are a group of dedicated health care…read moreproviders who are prof ssionally trained in home health care services, such as Alzheimer's care, respite care, private duty, personal care and companion care that satisfies the needs of the body, mind, and heart.

I had a wonderful experience with Calvin. He was very accommodating and kind towards me.read more

CB I'm currently receiving home care services and I believe…read morethat they're living upto the name

Dana is outstanding! She goes above and beyond to ensure my family member is well taken care of by…read moreher stellar team. We are very grateful for her leadership and strong logistical aptitude.

Donya Johnson is fantastic! Always on time, pays complete attention to my care throughout the time,…read moreis cheerful and extremely helpful in all my daily tasks. Vontaisha Aggison is always cheerful, has learned all my needs after just one visit and is attentive throughout her time with with me. She is very professional and even helps me with my grocery shopping, cell phone adventures (of which I am challenged), and has a great personality and a joy to be around.I Shadara Holmes was one of the first care givers to visit me. She picked me up from the hospital after surgery, took me to Doctor appointments, and made sure I kept all my appointments. She learned all my needs during my surgery recovery and was always here when I needed a helping hand. I don't know how I would have made it through my surgery recovery were it not for Shadara. Shadara, thank you very much. Tiffany Campbell is extremely qualified as a care giver and has a great personality. She knows what my routine is and always insures my needs are met (fixing meals, doing laundry, tidying up around the house, helping find my favorite TV programs.) She always checks that I have the next days food and clothes laid out before she ends her shift. Thank you Tiffany. Chonell Klass is extremely observant and is able to anticipate my needs even before I know I need them. She remembered my routine from her visit and has been extremely helpful in all my care tasks. Chonell is great company as I am pretty much a "shut in" during my recovery from surgery. Thank you Chonell.

We were connected with Care Advantage Inc. (in Hampton Roads) through a program that helps dementia…read morepatients. The program contracted them for 72 hours of care in 4 hour sessions once per week which was a blessing because we needed the extra help. Unfortunately, our experience with this company has been terrible after about 3 visits. My grandmother lives in a memory care facility and has dementia. The only reason we contracted Care Advantage was to assist with bathing, as she often refuses and the facility cannot force her. Without proper bathing, she developed a serious skin infection, so this service is essential. From the start, communication and reliability were terrible. For the first three weeks, I had to personally call the aides (through cameras in her room) to remind them she needed a bath, even though this was clearly documented in her chart and was the sole purpose of their visits. After only four visits, the aides simply stopped showing up. It took me a full month of repeated phone calls and a call to the program that contracted them before I was finally contacted and services resumed. When they finally began again, shifts kept being rescheduled because the company "couldn't fill them." Just today, the aide assigned to my grandmother called me directly from the facility. She explained that no one at Care Advantage had informed her my grandmother was in memory care, and she couldn't handle it and was planning to cancel and leave because she would not have agreed to work with dementia patients. She only called me after unsuccessfully trying multiple times to reach her own company's office. After speaking to me she agreed to bathe my grandmother before leaving. This is not a reflection on the aide herself, she did follow through once I explained the situation. This review is about Care Advantage as a company. The fact that they did not even tell their own employee that my grandmother was in memory care is unacceptable. What would have happened if my grandmother were at home alone with dementia and the aide had decided to leave without care? The company is nearly impossible to reach by phone, unreliable in keeping appointments, and demonstrates extremely poor internal communication. In just two months, they have proven themselves untrustworthy and disorganized. At this point, I would not even trust them to watch my pets, let alone provide essential care for a vulnerable dementia patient. Out of the four caregivers that have visited my grandmother only one of them sat and spoke with her... the others sat on their phone, ignored my grandmother and generally just seemed annoyed to be there. I cannot recommend Care Advantage Inc. to anyone who needs consistent, dependable caregiving. UPDATE: I was just contacted by the facility that my grandmother is living in. They told me that she was not bathed (they couldn't find any wet wash clothes in the room). Her cloths were changed...

Care Advantage is a rip off! The care takers they are supposed to provide are terrible!!! Like…read moreother reviews I read, if there was a place for zero stars, I would have checked it!